The Grand Hotel Eastbourne

4.6/5 based on 4565 reviews
Latest Reviews
Amazing stay at the grand hotel bed comfortable -service great -clean -christmas tree amazing too -welcome stay-cocktail bar relaxing -didn't use the spa or pool but next time will treat ourselves -breakfast tasty
tripadvisor.co.uk
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I recently visited a friend who was staying at the Grand, Eastbourne for a week and spent one night there as eating in the dining room.
I was more than pleasantly suprised and wondered why I had not discovered this gem before!

Wonderful service and attention to the little touches that makes a visit memorable.
The food was excellent with much choice and I enjoyed the the quiet , unobtrusive service with attention to detail.
My only comment is why I have not done this before! I live in Brighton where there is also a Grand Hotel , but the one in Eastbourne is head and shoulders a better experience.
tripadvisor.co.uk
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5 stars for your hotel is much to little, best in town, excellent servise and unmatched politness of the service.great location for great events. highly recommendet and other 5 Star hotels have to come to learn from you.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Excellent Hotel , wonderful weekend at a true 5 Star Hotel. Brilliant Restaurant and the accommodation was superb. We would recommend this Hotel and state confidently it must be the best Hotel on the South Coast
tripadvisor.co.uk
Source: tripadvisor.co.uk
We had our wedding reception at the hotel. The wedding planner was excellent. We had afternoon tea for our guests, everything was organised and run perfectly. Our stay overnight in a sea view room was very comfortable.
tripadvisor.co.uk
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A superbly-organised weekend of events with the Grand's usual high standards. We have signed up for the same event in 2019, as did several other guests. The New Years's Eve celebrations are also to be recommended.
tripadvisor.co.uk
Source: tripadvisor.co.uk
superb in every way staff courteous always spoke to no matter where you were in the hotel nothing was too much trouble very friendly and helpful at all timesswimming pool water was the warmest that I can remember
tripadvisor.co.uk
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If you are a fan of the Pasadena Roof Orchestra then this weekend is a must but for the band and the dancing couple alone. The hotel is glamorous but the weekend was poorly managed. The Mirabel restaurant menu looked to be good value if you wanted lunch in the hotel, but a catered weekend for around 120 seemed beyond the chef team. The sheer numbers seemed to overwhelm the breakfast team as well. This is the fourth year of the event, but going slightly downhill for the price. The location is superb and you could not fault the arrival team.
tripadvisor.co.uk
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The hotel is wonderful and the staff are extremely friendly and cannot do enough to help you. The rooms are fantastic and spar facilities great. Molten Brown products in the bathroom and luxurious bedding plus complimentary newspapers in the morning.
tripadvisor.co.uk
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We were in a very relaxed mood and were made to feel welcome by the staff. We sampled both restaurants and in fact we were happiest with the Garden Restaurant as the food was just as good as the other and the service was equally good. The table arrangement suited us better.
tripadvisor.co.uk
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We spent just one night at The Grand whilst attending a function in seperate hotel. The Grand was wonderful and worth what, to us, the higher expense. We were tretaed very well and have only praise for the staff and the loevly building. Will visit again.
tripadvisor.co.uk
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Stunning hotel with old world charm. Staff couldn't be more helpful. Stunning views. Food and drink high quality. A great ace to stay or just visit for afternoon tea.The Passedena Roof Orchestra weekends are amazing.
tripadvisor.co.uk
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We stayed at the hotel for only 1 night. We had afternoon tea which was lovely and breakfast the following morning. Cannot fault either meal. The bed was softer than I prefer but comfortable nonetheless.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We visited for our wedding anniversary for 2 nights. Service was fantastic and the hotel was a good old fashioned hotel.

The rooms are clean and warm, the pool was lovely and quiet and also very warm.

Make sure you explore the hotel and read the history all around the hotel.
tripadvisor.co.uk
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Old fashioned hotel with great service and a good breakfast. Make sure you request a new room. Our old room was not good value for money . Spa facilities are old but not bad. My wife really enjoyed her massage with bamboo sticks!
tripadvisor.co.uk
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I stayed here with my girlfriend for a weekend.

The gym and spa facilities were on the small side. The gym equipment definitely needs looking at. Some of it was a little dusty and they need to make a few repairs here and there. But the pool was relaxing, and the service was good. Towels, robes and flip-flops were available from the desk. At the time, the steam room was out of action, but I don't know how long for.

The rooms are a little dated, but classically decorated and they had lots of nice touches (like Molton Brown toiletries and Birchall teas). It was a comfortable room and overall, we both enjoyed our stay. This is a classic grand hotel by the sea and it has many charms. The service in the bar and restaurant was absolutely fantastic and the breakfast in the morning was amazing.
tripadvisor.co.uk
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We have stayed at the grand many times although it has been a while since we last stayed. It's old style elegance and it's 5* reputation never lets us down. The staff are extremely professional and friendly and nothing is too much trouble. The food and service is second to none. Many so called 5* hotels could learn alot from them. It's not a budget hotel, but you get what you pay for.
tripadvisor.co.uk
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Last minute booking for 1 night dinner,bed and breakfast. Plenty of parking at front of hotel. Arrived several hours prior to check in time of 3 pm but room ready for us. Had upgraded to executive sea view room as special occasion. Room amenities good with bottled water,slippers and robe,and molten brown toiletries. No iron in room but those could be arranged via housekeeping very easily.
Bars - as the hotel was only half full the bars were really quite with little atmosphere. Cocktails were to die for as were the liquor coffees.
For dinner we chose to eat in the Mirabelle restaurant which was excellent and had a reasonable variation of menu which would suit most palates. Breakfast was taken in the garden restaurant and again was excellent with plenty of choices.
The staff throughout and without exception were warm and welcoming and made us feel very much at ease. I had booked as a surprise birthday treat for my husband and a birthday card handed to him on arrival by the reception staff made a lovely gesture which was very thoughtful and much appreciated.
I would totally recommend this hotel if you are looking for somewhere special to stay and we will Definately return some time in the future
tripadvisor.co.uk
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As always a very enjoyable stay. We were upgraded to a sea view room which was a delight. The old world atmosphere, friendliness of all staff and the excellence of the dining experience all added to the pleasure
tripadvisor.co.uk
Source: tripadvisor.co.uk
I have stayed quite a few times and am always impressed with the staff and facilities. If I ever have an issue it is dealt with immediately. Excellent customer service, incredibly friendly staff and food to die for!
tripadvisor.co.uk
Source: tripadvisor.co.uk
I spent two very nice days at the Grand Hotel in Eastbourne. Well located, very good service and a very attractive building. The breakfast offered a good choice of dishes, as did the dinner menu in the Garden Restaurant.
tripadvisor.co.uk
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A wonderful stay from start to finish. We were made to feel very welcome from the start. Our room was fantastic, I loved the sea view and also the quaint windows , love the fact they are not modern and double glazed and you can actually open them. Wonderful experience all over.
tripadvisor.co.uk
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Absolutely beautiful hotel with excellent service. The staff were very welcoming and ensured that our stay exceeded our expectation. We were in a Junior Suite with enormous balcony which was amazing. Certainly be returning again soon.
tripadvisor.co.uk
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A 5 star hotels as it should be.Service, very friendly personnel, perfect location. The food was of high standard. The Mirabelle restaurant a wonderful expirience, high standard of service and food and beverage.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I reviewed this hotel a few years ago and had a few reservations about it, so here’s a new review explaining why we now love The Grand.
Our teenaged children are at school in Eastbourne as boarders and so we occasionally want to stay a weekend down there with them. The Grand is the best place to stay in the town. It is a vast white stucco building facing the seafront with an extremely useful car park in the front. There is a very helpful man who meets you on arrival and parks your car for you. We have learned to ask for a room a few layers up from the most basic option and clearly ask for a large bed. This is vital as otherwise you can end up with a tiny little wooden double bed. A sea view is lovely but not as important as a good nights sleep so we have stopped worrying about asking for that.
What sets the Grand apart are the absolutely marvellous staff who go above and beyond and are always very kind and cheerful. We look forward to our evening cocktail poured by white gloved mixologists. It’s such a treat! The breakfast is an experience set out in the extraordinarily vast dining room. It is honestly like stepping back in time. The clientele are mainly very elderly and all are beautifully looked after by the wonderful staff. As middle aged people in our 40’s/50’s we feel like teenagers at The Grand.
I’d recommend The Grand to anyone needing a bit of R&R as the proximity to the beach is amazing as is easy access to breathtaking downland walks. We’ve yet to eat dinner the their smart refurbished restaurant as we tend to go out to a more informal local place with the kids - but it’s definitely on our list.
There is a small indoor pool and a well heated outdoor pool in the summer. I should also mention the afternoon tea which is definitely worth having. We once saw the amazing sight of a lady playing a violin accompanied by a small band all in 1920’s dress with about 100 people having afternoon tea on little tables around her.
tripadvisor.co.uk
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