The Personal Agent - Lettings & Management

4.9/5 based on 2265 reviews
Latest Reviews
The service we received from joe and the rest of the team was outstanding !
Thank you all
trustpilot.com
Source: trustpilot.com
The service we received from joe and the rest of the team was outstanding !

Thank you all
trustpilot.com
Source: trustpilot.com
Good group of agents knowledgeable and helpful
trustpilot.com
Source: trustpilot.com
Good group of agents knowledgeable and helpful
trustpilot.com
Source: trustpilot.com
Joe was a pleasure to deal with, and always able to answer our questions.
Unfortunately the property we are now in the process of buying was on with another company .
But if and when we do come to sell. We will be using Personal Agents
trustpilot.com
Source: trustpilot.com
Joe was a pleasure to deal with, and always able to answer our questions.

Unfortunately the property we are now in the process of buying was on with another company .

But if and when we do come to sell. We will be using Personal Agents
trustpilot.com
Source: trustpilot.com
Very helpful and professional. Love how fast they responded to enquiries and how they were always available tackle concerns, as oppose some other agencies that made you feel like they were doing you a favour. Joe was understanding and attentive and just has a permanent smile on his face, so he automatically puts you at ease (I was STRESSED). Would definitely recommend them!
trustpilot.com
Source: trustpilot.com
Very helpful and professional. Love how fast they responded to enquiries and how they were always available tackle concerns, as oppose some other agencies that made you feel like they were doing you a favour. Joe was understanding and attentive and just has a permanent smile on his face, so he automatically puts you at ease (I was STRESSED). Would definitely recommend them!
trustpilot.com
Source: trustpilot.com
We were completely looked after from the moment Sue found us our new home until it was securely exchanged with the help of Cat. They genuinely wanted to find us the right home and make sure we were looked after and I sincerely thank the personnel agent for there work.
trustpilot.com
Source: trustpilot.com
We were completely looked after from the moment Sue found us our new home until it was securely exchanged with the help of Cat. They genuinely wanted to find us the right home and make sure we were looked after and I sincerely thank the personnel agent for there work.
trustpilot.com
Source: trustpilot.com
As stressful as buying and selling houses go I can only thank the Personal agent for all their hard work and support throughout. Dan and Cat were both fantastic and I would highly recommend!
trustpilot.com
Source: trustpilot.com
As stressful as buying and selling houses go I can only thank the Personal agent for all their hard work and support throughout. Dan and Cat were both fantastic and I would highly recommend!
trustpilot.com
Source: trustpilot.com
I instructed The Personal Agent to sell my house on 17th July and I have already now exchanged contracts!!
In these tough times those timescales are nothing short of amazing.The property particulars and video really set the house off and even my buyers commented at how truthfully my property had been represented.
All my viewings were accompanied and this was followed up with prompt and honest feedback.Once the sale was agreed my file was passed to a lady called Catherine Mahoney (Cat), who then gave me a weekly appraisal as to how my sale was proceeding such that I was never left in the dark.
I’ve had dealings with other agents including the online ones but none of them come even close to the levels of care and service that I received from Cat and the whole team.There’s just no substitute to having a local office with local people who really care about your sale!!
It goes without saying that I would have no hesitation in recommending The Personal Agent to all my friends.I would to also thank a lady called Sue Boardman who is based in their Epsom office who quickly identified my buyers, who weren’t actually looking in Chessington m, but was able to advise them of the merits of my property and successfully negotiated my sale.
There aren’t many sales people with that much knowledge and commitment!!Thanks again and best wishes to you all for the future.
trustpilot.com
Source: trustpilot.com
I instructed The Personal Agent to sell my house on 17th July and I have already now exchanged contracts!!
In these tough times those timescales are nothing short of amazing.
The property particulars and video really set the house off and even my buyers commented at how truthfully my property had been represented.
All my viewings were accompanied and this was followed up with prompt and honest feedback.
Once the sale was agreed my file was passed to a lady called Catherine Mahoney (Cat), who then gave me a weekly appraisal as to how my sale was proceeding such that I was never left in the dark.
I’ve had dealings with other agents including the online ones but none of them come even close to the levels of care and service that I received from Cat and the whole team.
There’s just no substitute to having a local office with local people who really care about your sale!!
It goes without saying that I would have no hesitation in recommending The Personal Agent to all my friends.
I would to also thank a lady called Sue Boardman who is based in their Epsom office who quickly identified my buyers, who weren’t actually looking in Chessington m, but was able to advise them of the merits of my property and successfully negotiated my sale.
There aren’t many sales people with that much knowledge and commitment!!
Thanks again and best wishes to you all for the future.
trustpilot.com
Source: trustpilot.com
I would hight recommend the personal agent. From buying our house initially to finding us tenants and managing the tenancy.
They have been extremely helpful and efficient and whoever you speak to seem to answer any queries. I would like to thank Joe who found us the tenants and Michelle who manages our property in particular for all their help. A credit to the company.
trustpilot.com
Source: trustpilot.com
I would hight recommend the personal agent. From buying our house initially to finding us tenants and managing the tenancy.
They have been extremely helpful and efficient and whoever you speak to seem to answer any queries. I would like to thank Joe who found us the tenants and Michelle who manages our property in particular for all their help. A credit to the company.
trustpilot.com
Source: trustpilot.com
Would highly recommend Chris & Dan from personal agent both made the sale of my property really easy and hassle free! The whole process from start to finish was brilliant the Guys & Cat were always at the end of the phone to help.
trustpilot.com
Source: trustpilot.com
Would highly recommend Chris & Dan from personal agent both made the sale of my property really easy and hassle free! The whole process from start to finish was brilliant the Guys & Cat were always at the end of the phone to help.
trustpilot.com
Source: trustpilot.com
Outstanding service
I have been very pleased with the service we have received from The Personal Agent. Everyone, especially Michelle Hobbs Marla, our Property Manager was outstanding and she is a real asset to the company. I would recommend everyone to use The Personal Agent as they were very helpful, professional and very efficient in sorting out any enquiries. Thank you!!
trustpilot.com
Source: trustpilot.com
Outstanding service

I have been very pleased with the service we have received from The Personal Agent. Everyone, especially Michelle Hobbs Marla, our Property Manager was outstanding and she is a real asset to the company. I would recommend everyone to use The Personal Agent as they were very helpful, professional and very efficient in sorting out any enquiries. Thank you!!
trustpilot.com
Source: trustpilot.com
I would thoroughly recommend the Personal Agent office in Banstead. Estate Agents in general have a very bad reputation. However I honestly found the people who worked at Personal Agent to be incredibly helpful, nothing was too much trouble for them, they were very friendly, very approachable, very honest and always very professional. I couldn't fault them. From the day we instructed them until the day we moved out they provided a first class service. The details and photographs about our house were excellent and showed our house to its full potential. They continually kept in touch with us and always gave us feed back after a viewing. After a very short time when we had an offer on our house they liaised with us and the buyer extremely well and kept both parties in the picture as to what was happening. On the day that we moved out Tom turned up to wish us well in our new house. I personally could not recommend Richard and the team at Personal Agent in Banstead highly enough.
trustpilot.com
Source: trustpilot.com
I would thoroughly recommend the Personal Agent office in Banstead. Estate Agents in general have a very bad reputation. However I honestly found the people who worked at Personal Agent to be incredibly helpful, nothing was too much trouble for them, they were very friendly, very approachable, very honest and always very professional. I couldn't fault them. From the day we instructed them until the day we moved out they provided a first class service. The details and photographs about our house were excellent and showed our house to its full potential. They continually kept in touch with us and always gave us feed back after a viewing. After a very short time when we had an offer on our house they liaised with us and the buyer extremely well and kept both parties in the picture as to what was happening. On the day that we moved out Tom turned up to wish us well in our new house. I personally could not recommend Richard and the team at Personal Agent in Banstead highly enough.
trustpilot.com
Source: trustpilot.com
Our sale has been trouble free and the service excellent. Communication has been prompt, clear and personal. I would certainly be happy to use The Personal Agent again.
trustpilot.com
Source: trustpilot.com
Our sale has been trouble free and the service excellent. Communication has been prompt, clear and personal. I would certainly be happy to use The Personal Agent again.
trustpilot.com
Source: trustpilot.com
Sue & Joe were amazing and found me the perfect house in a great location.
They were really aware of what I needed since I work from home and also within my budget.Sarah progressed the sale so efficiently and I can honestly say it was the best experience I’ve ever had with an agency whilst moving.
I really felt from beginning to end they were involved and supportive. A great team to have beside you at such a stressful time! Can’t praise them enough.
trustpilot.com
Source: trustpilot.com
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