Old Government House Hotel & Spa
Latest Reviews
In need of some TLC. Room had some cheap fittings, wasn’t the cleanest and generally felt neglected.
Spa area also pretty rundown, felt very dated and not luxury.
Careful with booking the ‘Gourmet Escape’ - we weren’t told where it would be, asked, was shown to brasserie and then had to also ask how it worked. No one really knew what the prepaid 3 course dinner was. Proceeded to be handed a tennerfest menu (cheaper) which would have made us out of pocket by pre booking.
Manage to rectify on check out at reception and staff generally helpful.
Great location in town and good breakfast but ultimately not a 5* hotel.
Spa area also pretty rundown, felt very dated and not luxury.
Careful with booking the ‘Gourmet Escape’ - we weren’t told where it would be, asked, was shown to brasserie and then had to also ask how it worked. No one really knew what the prepaid 3 course dinner was. Proceeded to be handed a tennerfest menu (cheaper) which would have made us out of pocket by pre booking.
Manage to rectify on check out at reception and staff generally helpful.
Great location in town and good breakfast but ultimately not a 5* hotel.
Source: google.com
Great hotel great staff very friendly
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We had dinner at the curry room. Coming from South Africa we were expecting it to be good.....but oh my word! It was heavenly! Our waitress was lovely and so helpful! Thank you to Shaminee and Krysta wo also helped make an effort to make sure me and mom would love it!
I will be back at least once a week for a curry now!
I will be back at least once a week for a curry now!
Source: google.com
An outstanding hotel stay. The staff were incredibly helpful, the service was the best we’ve ever experienced anywhere! Our Queen double room was very comfortable, everything you’d expect at a high quality hotel. The food in the restaurant was outstanding, favourites were the hot and cold seafood platter and fillet steak, which was cooked to perfection. We also had afternoon tea which we thoroughly enjoyed. The wine list is extensive but it is expensive.
The hotel is a five minute walk from the centre of St Peter Port, ideal for shopping and exploring the island by bus.
A thoroughly enjoyable five night break.
The hotel is a five minute walk from the centre of St Peter Port, ideal for shopping and exploring the island by bus.
A thoroughly enjoyable five night break.
Source: google.com
We had the brasserie lunch and it was wonderful- the service was outstanding. It was my daughter’s birthday and she was treated like a princess! The staff - Alexandro in particular, but everyone was lovely- could not have done more for us.
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Had a great time here with my friend Ray and celebrating our 60th birthdays thanks to all the staff for looking after us 😊
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Lovely old Hotel, great food and service.
Comfy room with a lovely balcony overlooking harbour.
Comfy room with a lovely balcony overlooking harbour.
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Genoten van een heerlijke afternoon tea.
Source: google.com
We attended the cocktail-making class at (I believe in George's bar) for a birthday celebration, and it was a fantastic experience! Shaminee, our instructor, was absolutely superb. She not only taught us how to make delicious cocktails but also made the entire experience incredibly enjoyable and fun. Her knowledge and enthusiasm truly made the class special. The cocktails were also absolutely delicious! We tried to replicate Shaminee's cocktail making but she's in a class of her own. We were also served snacks for the class which were also stunning! The salmon and the crab were so fresh and tasty!
Shaminee is a real asset to the hotel, providing excellent customer service and personalising the experience for each of us. The hotel itself is beautiful, and although we didn't stay overnight, the ambiance and the exceptional service from the staff made a strong impression. I would love to return and stay in the future based on what I saw.
Highly recommended for anyone looking to have a great time while learning something new!
Shaminee is a real asset to the hotel, providing excellent customer service and personalising the experience for each of us. The hotel itself is beautiful, and although we didn't stay overnight, the ambiance and the exceptional service from the staff made a strong impression. I would love to return and stay in the future based on what I saw.
Highly recommended for anyone looking to have a great time while learning something new!
Source: google.com
Stay here for 5 nights, and the hotel is located perfectly for amenities and transport.
The room was very comfortable and clean.
The restaurants served delicious food, and the service was outstanding.
We truly enjoyed our stay here.
The room was very comfortable and clean.
The restaurants served delicious food, and the service was outstanding.
We truly enjoyed our stay here.
Source: google.com
Nous venons de rentrer de nos vacances d'une semaine dans ce bel hôtel. Avec un charme un peu désuet mais très luxueux, nous avons passé un excellent séjour. Leur plus grand atout au OGH est l'ensemble de l'équipe, que se soit en salle, au service, à la réception ou à l'étage, tous sont incroyablement gentil, souriant et serviable. Ils aiment leurs métiers et cela se sent, c'est tellement agréable 😁. Grâce à eux nous nous sommes senti comme chez nous 🥰, MERCI A TOUS. Pour nous avoir tout particulièrement choyé avec beaucoup d'attentions et de professionnalisme, nous remercions Kris (notre sauveur en taxi 😊), Alessandro (Grazie mille per la vostra gentilezza), Shaminee (Miss Gruyère 😋) , Byron (Lord Byron pour nous 😉), Pamela, Juana, Roberto et tant d'autres 🤩. Nous quittons votre famille avec le cœur pleins de bons souvenirs, MERCI, THANK YOU VERY MUCH, GRAZIE MILLE. Si vous souhaitez passer un séjour calme et au sein d'un établissement bien géré, nous vous conseillons à Guernsey l'OGH. Bien à vous, Carole et Walter Dällenbach
Source: google.com
Stayed 4 Nights great location,
Well run hotel staff 100% helpful,
Food, breakfast could improve the ingredients,
had a Curry in the Indian restaurant which was good,
Would return.
Edward Wilcox Jillian Chandley
Well run hotel staff 100% helpful,
Food, breakfast could improve the ingredients,
had a Curry in the Indian restaurant which was good,
Would return.
Edward Wilcox Jillian Chandley
Source: google.com
Dans le cadre d'une réunion professionnelle nous avons été reçus dans une salle de séminaire cosy dans le parfait esprit "British"... un personnel professionnel et attentif. Très bel endroit que je recommande 👍👍👍😉
Source: google.com
Wow, wow, wow, we had a four night stay at the beginning of May and can only speak highly of this hotel. Nothing was too much trouble for the staff and a couple of tiny issues we had, were rectified immediately. Service in the bar and restaurant was great, staff in the restaurant helpful with local information and the food is so good. We had an afternoon tea, a lunch, breakfast everyday and also a taster of the lunchtime grill - all of the food is excellent, thanks to the chef and his team. Would recommend this hotel to everyone and would definitely like to return for another visit.
Source: google.com
We were disappointed as our luxury Queen room was small and only had a double bed. We thought it was more a three star. There was a stain on the carpet and a gap around the bath overflow and the whole room was tired. we expressed our concerns at the time but were told that they were fully booked
Source: google.com
What a lovely stay at the old Goverment house hotel in Guernsey staff were all lovely and couldn't do enough for you what made it such a wonderful stay. Thank you
Source: google.com
My husband & I stayed at the Old Government House Hotel in w/c 22nd May 2024 to celebrate our up and coming 44th wedding anniversary. We are so pleased that we did, this hotel is the best 5 star hotel we have ever stayed at.
The service was out of this world, nothing was too much trouble for the staff and management. We have never seen staff so happy in their job, everyone was pleased to help, welcoming and went out of their way to make our stay so enjoyable, there are many hotels who could use the OGH as a role model to how they should run their hotels.
The food at the brasserie was outstanding both at breakfast & evening meal as was the service received. I also really enjoyed our afternoon tea, which met all of my expectations and more.
We will certainly be going back next year to stay at the OGH.
We would also like to thank all the staff for making our stay such a special occasion, you are a huge credit to your industry, well done. Caroline & Jon
The service was out of this world, nothing was too much trouble for the staff and management. We have never seen staff so happy in their job, everyone was pleased to help, welcoming and went out of their way to make our stay so enjoyable, there are many hotels who could use the OGH as a role model to how they should run their hotels.
The food at the brasserie was outstanding both at breakfast & evening meal as was the service received. I also really enjoyed our afternoon tea, which met all of my expectations and more.
We will certainly be going back next year to stay at the OGH.
We would also like to thank all the staff for making our stay such a special occasion, you are a huge credit to your industry, well done. Caroline & Jon
Source: google.com
5 stars all round. Nothing more needs to be said
Source: google.com
Amazing afternoon tea and great service from the moment we walked through the door. We will come again
Source: google.com
Just returned back from a four day stay at the OGH with two friends, which I am pleased to say, was a wonderful experience for all. Alessandro and the team were superb from the moment we walked through the doors on Thursday, right the way through to our final breakfast yesterday morning.
No request was to much trouble and was dealt with efficiently but still retaining that personal touch. The food was of the highest standard, from breakfast to the evening meal. The Curry Room was another wonderful suprise and can highly recommend the Lamb.
Some might say that parts of the hotel look a little tired, but we all felt that it has retained it's charm, aspecially with such a large volume of trendy boutique hotels available in the hospitality market. Why not take a step back in time to indulge yourself and soak up the excellent hospitality at the OGH.
Huge thank you to all involved.
We will be back.
No request was to much trouble and was dealt with efficiently but still retaining that personal touch. The food was of the highest standard, from breakfast to the evening meal. The Curry Room was another wonderful suprise and can highly recommend the Lamb.
Some might say that parts of the hotel look a little tired, but we all felt that it has retained it's charm, aspecially with such a large volume of trendy boutique hotels available in the hospitality market. Why not take a step back in time to indulge yourself and soak up the excellent hospitality at the OGH.
Huge thank you to all involved.
We will be back.
Source: google.com
Stayed here many times. A grand old Guernsey institution. Great for both holidays and business. If you ever go to the bar or breakfast areas, make sure to check the posters on the walls!
Source: google.com
We had an amazing 4 night stay. I can't say enough about the staff here. Every single member of staff are so friendly, welcoming and can't do enough for you.
Food great, a wonderful choice at breakfast and a delicious afternoon tea.
Thank you for making our stay so special
Food great, a wonderful choice at breakfast and a delicious afternoon tea.
Thank you for making our stay so special
Source: google.com
We have been here for 5 days and had an amazing stay. Although on arrival we had a blip with our room it was a queen room and not big enough bed so we were shown to another room which was much better but after an hour we realised the heating wasn’t working and despite the engineer attending it wasn’t able to be fixed! So we moved to another room which sadly didn’t have a sea view, it overlooked scaffolding but was warm and comfortable, it was on the 3rd floor an had no lift to our room. However, the staff are all very attentive, helpful and friendly the Food was amazing with the best breakfast ever! Evening dinner had plenty of choice and was presented as a feast for the eyes and tasted Devine. This trip was to celebrate our 52nd anniversary and was our first trip to the island but we will most definitely be returning to stay here again.
A special mention to one of the dinning managers Allcssandro who really made us feel so special and a fountain of info of everything on the Island thank you for such excellent service.
A special mention to one of the dinning managers Allcssandro who really made us feel so special and a fountain of info of everything on the Island thank you for such excellent service.
Source: google.com
Enjoyed a fabulous afternoon tea with Fizz. A lovely treat
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Didn't stay, attended a wedding reception. For a 5 star hotel it's a bit shabby. Staff great.
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