Old Government House Hotel & Spa
Latest Reviews
We couldn’t fault any aspect of our stay. The staff were almost falling over themselves to help us. Definitely recommend and will return. Next time we will eat in the curry room as it looked beautiful. We had three breakfasts and ordered different ones each time - each one was great, though we preferred the poaching of the eggs to the scrambled eggs. We had room service one evening and food arrived quickly and was hot and delicious.
Source: tripadvisor.co.uk
The best hotel I've ever stayed in! The staff are amazing, so nice and helpful. The rooms are beautiful and the view from the windows is great. I wish I could move in here.
Source: thebestof.co.uk
Excellent customer service - ultimate dining - wonderful food. Thank you.
Source: thebestof.co.uk
Excellent service from the staff at The Old Government House Hotel.
Source: thebestof.co.uk
Fantastic service as usual. Lovely afternoon tea experience for all the family.
Source: thebestof.co.uk
So lovely to celebrate Burns Night with my scottish partner and to enjoy wonderful scottish cuisine. Compliments to the chef:)
Source: thebestof.co.uk
Most enjoyable couple of nights stay in this lovely hotel. Staff could not be more helpful and we found everything to be to the standard expected. Meals we had in the hotel were reasonably priced and could not be faulted. We would recommend this hotel to anybody.
Source: tripadvisor.co.uk
My day trip had been a disaster waiting for my 0830 flight from Southampton to finally depart at 1130. Having rushed around seeing my customers I got back to the airport and having not eaten since 0730 I was ordering food when all flights back home were cancelled!!
Faint with hunger, cold, tired I started the search for a hotel. OGH were amazing, everything was calmly done, my car was parked , my bags were carried, a drink arranged and a table for a meal booked.
Feeling refreshed I came down to enjoy a curry which is one of their specialities.
The hotel is old as the name suggests, grand yet homely with friendly staff with an excellent attitude towards customer service. When I got back to my room I found a bag on my bed with various gifts in it including cufflinks and a card wishing my son a happy 21st birthday... looking back I must have mentioned that I had to get home the next day to for his birthday and here was a gift - I WAS AMAZED!!
In the morning I called the reception to arrange for my car to be brought around and I was asked if I would like a tea or coffee and a freshly brewed coffee was brought to me free of charge as I was settling the bill.
In summary if you feel you need some additional level of service stay here it really took my stress away!!
Faint with hunger, cold, tired I started the search for a hotel. OGH were amazing, everything was calmly done, my car was parked , my bags were carried, a drink arranged and a table for a meal booked.
Feeling refreshed I came down to enjoy a curry which is one of their specialities.
The hotel is old as the name suggests, grand yet homely with friendly staff with an excellent attitude towards customer service. When I got back to my room I found a bag on my bed with various gifts in it including cufflinks and a card wishing my son a happy 21st birthday... looking back I must have mentioned that I had to get home the next day to for his birthday and here was a gift - I WAS AMAZED!!
In the morning I called the reception to arrange for my car to be brought around and I was asked if I would like a tea or coffee and a freshly brewed coffee was brought to me free of charge as I was settling the bill.
In summary if you feel you need some additional level of service stay here it really took my stress away!!
Source: tripadvisor.co.uk
We were a group of 11 that came for the weekend arriving on the Friday evening the Staff were extremely efficient on checking us all in, Unfortunately I wasn't very happy with my Sea view room as on entering it seemed a little cold this was to very high Easterly winds that appeared to be almost blowing through the windows...... So I went down to the reception and asked if I could be moved which Gareth the Duty manager kindly organised a large room on the side of the hotel which was beautiful and spacious! We dined that evening in the Brassiere which was disappointing as we had originally thought we were in the Curry room but as we were a large group and they can only seat 15 in there they put us in the Brassiere which was very chilly and being a large restaurant it didn't heat up...... All the staff which are mostly foreign were lovely helpful and friendly - all in all a lovely stay overall!
Source: tripadvisor.co.uk
We stayed for 3 nights to celebrate our 35th wedding anniversary. We had a fantastic stay at the hotel. The hotel itself is lovely, in a great position for St Peter Port and a fantastic building with great features.
What made the stay extra special was the staff. Nothing was too much trouble. Always attentive but not too much. Their attitude was the best we have come across in all the hotels we have stayed at.
The food was exceptional in the restaurant and the Curry Room.
We highly recommend OGH which lives up to its 5 star rating.
We will return.
What made the stay extra special was the staff. Nothing was too much trouble. Always attentive but not too much. Their attitude was the best we have come across in all the hotels we have stayed at.
The food was exceptional in the restaurant and the Curry Room.
We highly recommend OGH which lives up to its 5 star rating.
We will return.
Source: tripadvisor.co.uk
We had lunch on Saturday in the Brasserie and it was amazing. The kids burgers were, as they put it, "the best ever".
Source: thebestof.co.uk
First class service as usual at the OGH. Many thanks.
Source: thebestof.co.uk
Wonderful - great service and the food was amazing. Will definitely come again.
Source: thebestof.co.uk
Utterly brilliant in every way. Outstanding! Thanks.
Source: thebestof.co.uk
Fab service and fab meal. A quiet Saturday lunch / afternoon.
Source: thebestof.co.uk
Fabulous hotel with superlative service that you don't get in many places around the world. This was top of its class.
Beautiful suite, everything catered for.
Delicious food and the curry room was special.
We will return
Beautiful suite, everything catered for.
Delicious food and the curry room was special.
We will return
Source: tripadvisor.co.uk
We went to the OGH for 3 nights to celebrate our anniversary and the hotel were extremely attentive. Such a warm welcome upon arrival and throughout our stay, we could not fault anything, staff, food and accommodation were first class. Would thoroughly recommend this hotel.
Source: tripadvisor.co.uk
This hotel is very nice and has extremely friendly staff.
However it is a bit dated but it adds to the relaxed feel of Guernsey! Therefore do not expect the same as a 5star in a major city.
Room was very comfortable and breakfast was good.
However it is a bit dated but it adds to the relaxed feel of Guernsey! Therefore do not expect the same as a 5star in a major city.
Room was very comfortable and breakfast was good.
Source: tripadvisor.co.uk
We stayed 2 nights at this hotel to celebrate our Silver Wedding Anniversary. The staff were fantastic and could not have done any more for us - they made us feel truly special. The room was large and comfortable and the food and service were definitely 5* - afternoon tea is a must! The island is beautiful and we would recommend this hotel to anyone visiting Guernsey.
Source: tripadvisor.co.uk
Stayed 3 nights in this wonderful 5* hotel where staff are so friendly and attentive and nothing is too much trouble.
Andi Raziya welcomed us when we arrived and gave us a tour and set the tone. Andrew, the General Manager runs an efficient, welcoming hotel and the four of us enjoyed a fun entry into 2018 with a delicious, outstanding menu. The chef is to be congratulated. The kitchen then produced an amazing brunch the next day as well and Gareth Burns led an amazing team.
The four days were relaxed. It did not matter that the weather was grey, windy and very wet because the hotel was so warm and hospitable - in the brasserie where we enjoyed our breakfasts and an excellent evening meal where particular mention should be made of the service provided by Ken and Remi, in the gin bar where Victor served us with good advice on an amazing choice of gins, in the spa, at the delightful afternoon tea with roaring fire, where Caroline was charming and helpful.
The hotel had a minor problem with our room; the hotel staff actively ensured our stay was not impaired, we were moved to a better room at their instigation. We also left some belongings behind by accident and hotel speedily contacted us to organise their safe return to us.
Andi Raziya welcomed us when we arrived and gave us a tour and set the tone. Andrew, the General Manager runs an efficient, welcoming hotel and the four of us enjoyed a fun entry into 2018 with a delicious, outstanding menu. The chef is to be congratulated. The kitchen then produced an amazing brunch the next day as well and Gareth Burns led an amazing team.
The four days were relaxed. It did not matter that the weather was grey, windy and very wet because the hotel was so warm and hospitable - in the brasserie where we enjoyed our breakfasts and an excellent evening meal where particular mention should be made of the service provided by Ken and Remi, in the gin bar where Victor served us with good advice on an amazing choice of gins, in the spa, at the delightful afternoon tea with roaring fire, where Caroline was charming and helpful.
The hotel had a minor problem with our room; the hotel staff actively ensured our stay was not impaired, we were moved to a better room at their instigation. We also left some belongings behind by accident and hotel speedily contacted us to organise their safe return to us.
Source: tripadvisor.co.uk
We stay at this hotel every year, it's our home away from home. Always first class service and this year was no exception, from the minute you step through the door the staff ensure you have the warmest of welcomes and go out of their way to ensure your total comfort, the stresses and strains of life completely evaporate on entering this oasis of peace.
Elegant surroundings and excellent food, it was particularly nice to see the manager and assistant manager working alongside their staff on New Years Eve to serve the meal, they lead by example and the staff have a clear sense of purpose and appear to genuinely enjoy their work.
Elegant surroundings and excellent food, it was particularly nice to see the manager and assistant manager working alongside their staff on New Years Eve to serve the meal, they lead by example and the staff have a clear sense of purpose and appear to genuinely enjoy their work.
Source: tripadvisor.co.uk
Stayed just one night with my wife as a break from the kids. It was perfect the room clean comfortable and quiet. The decor was tasteful and well thought out.
The food excellent we had dinner and breakfast both were top notch.
The thing that stood out most were the staff. At all levels they were courteous and attentive exceptionally professional and you felt they genuinely were interested in your wellbeing, nothing was too much trouble.
It does come at a price but would recommend this hotel and it would be our first choice for a stay in Guernsey.
The food excellent we had dinner and breakfast both were top notch.
The thing that stood out most were the staff. At all levels they were courteous and attentive exceptionally professional and you felt they genuinely were interested in your wellbeing, nothing was too much trouble.
It does come at a price but would recommend this hotel and it would be our first choice for a stay in Guernsey.
Source: tripadvisor.co.uk
My husband and I spent three very comfortable nights at this wonderful hotel located right in the heart of St Peter Port.
The service was outstanding – every staff member took a genuine interest in our well being, and some went way above and beyond the call of duty.
On the first night the chef Robert overhead me talking about (of all things) porridge and we ended up having a chat. I told him I like steel cut oats (pinhead oats). To my delight and amazement, he had some specially brought in from the mainland which was no mean feat with the storms playing havoc on supply lines. Such a wonderful service ethos - thank you Robert!
Breakfast was varied, plentiful and beautifully fresh – amazing that they could get such a good selection of fresh fruit there at this time of year. We enjoyed dinner in the restaurant one night which was excellent.
We loved exploring the different parts of the hotel – the Crown Club and the lovely room with all the couches and fireplaces. Our room was warm, clean and comfortable - we really couldn’t fault this excellent hotel. Thanks to all the staff (particularly Robert) for making our first trip to beautiful Guernsey so memorable.
The service was outstanding – every staff member took a genuine interest in our well being, and some went way above and beyond the call of duty.
On the first night the chef Robert overhead me talking about (of all things) porridge and we ended up having a chat. I told him I like steel cut oats (pinhead oats). To my delight and amazement, he had some specially brought in from the mainland which was no mean feat with the storms playing havoc on supply lines. Such a wonderful service ethos - thank you Robert!
Breakfast was varied, plentiful and beautifully fresh – amazing that they could get such a good selection of fresh fruit there at this time of year. We enjoyed dinner in the restaurant one night which was excellent.
We loved exploring the different parts of the hotel – the Crown Club and the lovely room with all the couches and fireplaces. Our room was warm, clean and comfortable - we really couldn’t fault this excellent hotel. Thanks to all the staff (particularly Robert) for making our first trip to beautiful Guernsey so memorable.
Source: tripadvisor.co.uk
Room very comfortable very nice welcoming feeling in the hotel staff very friendly and always will to help or just have a little chat. Food amazing.
Source: google.com
Nice place, friendly staff, good decor if a little colonial in style. Just be careful to ask for a price list before you order the wine ;)
Source: google.com
