Old Government House Hotel & Spa

In May 2018, FionaC1968 said:

Some of the most friendly and helpful staff I have ever encountered and everywhere is immaculately clean. Great location too. Marked down only on the basis that there is the odd thing here and there - for example a bit of worn/frayed carpet or a screen that needs repair but nothing that would ruin your stay. Also could never figure out what the switches next to the bed were supposed to do......but would definitely recommend for anyone wanting a few days of relaxation in comfortable surroundings.

Source: tripadvisor.co.uk

In April 2018, Harry4Sammy said:

Had king size room with sea view. Decor and furniture were slightly tired. Shower very small. Brilliant spa/gym facilities. Staff friendly and keen to help. Quiet location, yet good for accessing bus station/port, shops and restaurants. Would return

Source: tripadvisor.co.uk

In April 2018, Janemelissapotter said:

Travelled with my husband, Stephen Potter to this wonderful hotel and spent 3 nights here for my birthday. The hotel itself is centrally located in an elevated position in St Peter Port. It is a stunning location, with lovely gardens and a heated pool. The best part however are the staff. Everyone wants you to have the best time possible, and nothing is too much trouble. The food here is also excellent and the head chef is very talented and versatile. We tried their new garden menu, cooked outside, which was wonderful, we also had a fantastic breakfast every morning and a wonderful curry in the intimate setting of the governors room. It was all brilliant, and we will be back again in June, can’t wait!

Source: tripadvisor.co.uk

In April 2018, SchoolboyC said:

An incredible hotel that really made our birthday weekend away. Great location and nice old style rooms (in a special way), all with exceptional service and friendly staff. I would definitely recommend this hotel if you are visiting St Peter Port.

Source: tripadvisor.co.uk

In April 2018, jmskinner17 said:

The Old Government House Hotel & Spa is by far, the best hotel we have ever stayed in. From start to finish, the staff were fantasic. They were beyond helpful and always friendly. They even spent time getting to know their guests. We were lucky enough to be residing in one of the hotel's stunning suites. The room was beautiful and the view from the balcony was outstanding! The facilities throughout the hotel were excellent - from the fantasic brasserie restaurant to the spa. But we would have to say, the staff were the highlight. We were truly taken care of throughout our stay and the OGH team honestly made our honeymoon extra special. We would highly recommend this hotel & spa as a place to stay for anyone visiting Guernsey, but if you are looking for exceptional on a special occasion (like a honeymoon or anniversary), the OGH is definitely the place to stay!

Source: tripadvisor.co.uk

In April 2018, MattU899 said:

We booked to stay in the Old Government House hotel over Easter weekend. This is a lovely building and does a good job of feeling like a grand old hotel. Feels very luxurious and the restaurants an bar areas a beautiful. Our room was comfortable if a little small. It was the standard room and it was filled with quality furniture but that furniture made it feel a bit cramped. The bathroom was also a bit too small. We had a nosey in a suite room which looked perfect.
The location of the hotel is ideal for the town centre.

Source: tripadvisor.co.uk

In April 2018, peter m said:

We recently returned for our forth visit and found the service ' top drawer '.From the moment we arrived until we departed,the team could nt do enough for us.It was nice to see Gareth and Harry, as well as a host of new faces,help maintain the experience,their attention to service was exemplary.We were located on the first floor,stairs and lift available.The room was nice,very clean and tidy.Plenty of tea and coffee with fresh fruit on arrival.Excellent choice for breakfast.We dined on three occasions and must say the ' beef blade' was to ' die for'.But the icing on the cake ( excuse the pun)was my wife having a diabetic dessert,
We find in many hotels they rarely cater for this condition.The chef at OGH made a beautiful strawberry flan and a wonderful pannacotta,sugar free dessert.If its not on the menu,you only have to ask.The hotel is in a great location( two minutes walking) to St Peter Port.The hotel also organised a taxi tour of the island,which we found very interesting which lasted two hours,Well worth it.My wife had a ' Hot Stone Massage'
in the Spa on the day of our arrival.'Brilliant experience,one hour of absolute bliss!.'Never had one before, but on the list for our next return!
It you want great service,great food and a great experience, the O.G.H. is the place to go.

Source: tripadvisor.co.uk

In April 2018, stanfran2 said:

Hotel good, staff & service excellent but surely it is unacceptable for any h let alone the only 5 star hotel in Guernsey, to allow a large dog to recline on the dining room floor within a few feet of diners and to allow him to be fed and watered(noisily) from a large bowl situated on the carpet. This happened at dinner and breakfast during our stay 28-31 March 2018.

Source: tripadvisor.co.uk

In March 2018, Pauline B said:

. Yes it was super comfortable with great facilities and a superb location, but what really stood out for us was the impeccable friendly and helpful service we received – everyone worked hard to ensure our stay was superlative.

Source: tripadvisor.co.uk

In March 2018, Dave P said:

Got there when it was snowing! Room excellent as was service, especially in dining room. Very close to main town area and to walk to Castle. Good wine selection. Best hotel in Guernsey. Valet parking useful if you have car. Hint: hire the smallest car you can. Roads are very narrow. Driving on the sidewalk allowed!

Source: tripadvisor.co.uk

In March 2018, Paul B said:

We have just spent four brilliants nights here at The Old Government House Hotel, from our pick up from Guernsey Airport right through to our departure neither myself or Clare could fault absolutely nothing, well done the OGH team!!! We initially arrived at 4pm on Wednesday 14th March, which coincidentally was also my Birthday, we were quickly and professionally checked in and were then offered a complimentary welcome glass of wine (lovely gesture) Clare my partner had pre booked and pre paid for a superior sea view facing room as a total surprise for my Birthday, our room 108 was just lovely with a large bay window overlooking St Peter Port Harbour and Marina's the room was tastefully decorated with a huge bed, dressing table, large sofa, and two cosy chairs and small circular wooden table, the bathroom was bright and fully marble effect tiled. We had dinner in the hotel Brasserie on our arrival night (full separate report on TA) which was also a nice experience served by very professional staff. We had breakfast the following morning in the same room which again was a very pleasant, we chose eggs benedict and a full English breakfast both were well cooked (poached eggs just perfect!) with plenty of toast, preserves and tea and coffee. On day two when we left the hotel to explore St Peter Port at 9.30am we asked reception to have our room serviced, unexpectedly I had to pop back after just 30 minutes to collect something from the room and it had already been completely serviced, Amazing!!!! Our sleep quality during our four day stay was fantastic and we were both fully relaxed and rested, in fact I personally had some of the best sleeps I have had for a long time, which was surprising as the hotel is based right at the top of the town centre. In conclusion would we recommend this hotel, "Absolutely!!" Would we return "Most Definitely". Finally we would both like to say a massive "THANK YOU" to Andrew the GM and his brilliant team of people for making our stay so Memorable!!!!!!

Source: tripadvisor.co.uk

In March 2018, Jo E said:

We couldn’t fault any aspect of our stay. The staff were almost falling over themselves to help us. Definitely recommend and will return. Next time we will eat in the curry room as it looked beautiful. We had three breakfasts and ordered different ones each time - each one was great, though we preferred the poaching of the eggs to the scrambled eggs. We had room service one evening and food arrived quickly and was hot and delicious.

Source: tripadvisor.co.uk

In March 2018, Monika P said:

The best hotel I've ever stayed in! The staff are amazing, so nice and helpful. The rooms are beautiful and the view from the windows is great. I wish I could move in here.

Source: thebestof.co.uk

In March 2018, Jill D said:

Excellent customer service - ultimate dining - wonderful food. Thank you.

Source: thebestof.co.uk

In March 2018, Tracy F said:

Excellent service from the staff at The Old Government House Hotel.

Source: thebestof.co.uk

In March 2018, Melanie T said:

Fantastic service as usual. Lovely afternoon tea experience for all the family.

Source: thebestof.co.uk

In March 2018, Kathleen L said:

So lovely to celebrate Burns Night with my scottish partner and to enjoy wonderful scottish cuisine. Compliments to the chef:)

Source: thebestof.co.uk

In March 2018, holidaymakers4345 said:

Most enjoyable couple of nights stay in this lovely hotel. Staff could not be more helpful and we found everything to be to the standard expected. Meals we had in the hotel were reasonably priced and could not be faulted. We would recommend this hotel to anybody.

Source: tripadvisor.co.uk

In March 2018, Jason E said:

My day trip had been a disaster waiting for my 0830 flight from Southampton to finally depart at 1130. Having rushed around seeing my customers I got back to the airport and having not eaten since 0730 I was ordering food when all flights back home were cancelled!!

Faint with hunger, cold, tired I started the search for a hotel. OGH were amazing, everything was calmly done, my car was parked , my bags were carried, a drink arranged and a table for a meal booked.

Feeling refreshed I came down to enjoy a curry which is one of their specialities.

The hotel is old as the name suggests, grand yet homely with friendly staff with an excellent attitude towards customer service. When I got back to my room I found a bag on my bed with various gifts in it including cufflinks and a card wishing my son a happy 21st birthday... looking back I must have mentioned that I had to get home the next day to for his birthday and here was a gift - I WAS AMAZED!!

In the morning I called the reception to arrange for my car to be brought around and I was asked if I would like a tea or coffee and a freshly brewed coffee was brought to me free of charge as I was settling the bill.

In summary if you feel you need some additional level of service stay here it really took my stress away!!

Source: tripadvisor.co.uk

In February 2018, jackieFitz2305 said:

We were a group of 11 that came for the weekend arriving on the Friday evening the Staff were extremely efficient on checking us all in, Unfortunately I wasn't very happy with my Sea view room as on entering it seemed a little cold this was to very high Easterly winds that appeared to be almost blowing through the windows...... So I went down to the reception and asked if I could be moved which Gareth the Duty manager kindly organised a large room on the side of the hotel which was beautiful and spacious! We dined that evening in the Brassiere which was disappointing as we had originally thought we were in the Curry room but as we were a large group and they can only seat 15 in there they put us in the Brassiere which was very chilly and being a large restaurant it didn't heat up...... All the staff which are mostly foreign were lovely helpful and friendly - all in all a lovely stay overall!

Source: tripadvisor.co.uk

In February 2018, NJC1959 said:

We stayed for 3 nights to celebrate our 35th wedding anniversary. We had a fantastic stay at the hotel. The hotel itself is lovely, in a great position for St Peter Port and a fantastic building with great features.

What made the stay extra special was the staff. Nothing was too much trouble. Always attentive but not too much. Their attitude was the best we have come across in all the hotels we have stayed at.

The food was exceptional in the restaurant and the Curry Room.

We highly recommend OGH which lives up to its 5 star rating.

We will return.

Source: tripadvisor.co.uk