St Pierre Park Hotel

4.5/5 based on 1467 reviews
Latest Reviews
We had a wonderful week here. The hotel is situated in lovely grounds with an artificial lake, ducks and a heron. The food was very good and the staff were excellent. They were friendly and helpful. We had a room on the second floor (400s) with a balcony overlooking the garden. The balcony was very small though and the rooms below (300s) had one twice as big. So next time I would want one of those rooms and always facing the garden. The ground floor ones have a terrace and can be in the shade. It is very easy to get into St Peter Port as the bus stop is 2 minutes away and from the terminus you can get a bus to anywhere on the island. We were glad not to have a car as the roads are very narrow and busy! I would definitely return to this hotel.
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Having held our company's 50th Anniversary party at the SPP on Saturday evening I have to say that it was a first class experience. The dedicated staff were attentive, courteous and extremely helpful and Julia in events, assisted by Illica surpassed themselves on the hospitality front. Having been upgraded to a deluxe suite complete with terrace and jacuzzi, it was the icing on the cake and they did everything they could to ensure our evening was a huge success and everyone who attended thought the room, the food, drinks and service was second to none. Would certainly recommend this establishment to others seeking a first class experience.
tripadvisor.co.uk
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just spent a week at this hotel and had an excellent time. The hotel was very comfortable, food excellent, super comfy beds and bright bedrooms. the hotel staff couldn't do enough to please, lovely gardens. I would not hesitate to recommend this first class hotel
tripadvisor.co.uk
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Booked for six nights at this hotel in June and had a great time. We had a room overlooking the car park and really wished we had one over looking the lake. The only disappointing thing that there was some air conditioning units just below the balcony that started early in the morning and went not until about 11 pm at night which were a bit annoying particularly as it was really warm and we wanted to use the balcony. The leisure facilities were really good and I used the swimming pool every day. Breakfast was first class too with plentiful selections. Would definitely stay here again,but in a different room.
tripadvisor.co.uk
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Have just stayed again at this hotel and it was even better than I remembered. The staff were so amazing, I cannot praise them enough. They are so welcoming and helpful and really looked after us whilst we were there. We also tried the spa facilities this time and they were fantastic. We will definitely be returning again.
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Stayed 15-19th September. Good room and nice setting. Sadly poor service. Ordered room service one evening - it took four visits to get the right food, drink and cutlery, by which time the food was cold. Good food at breakfast - just a shame that the waiters prowl around waiting to take plates etc away - often before they are even finished with.
tripadvisor.co.uk
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Stayed for 7 nights 6-13th September 2014. Three people in our party in two rooms. All facilities excellent. Breakfast was amazing, unbelievable amount of choice. Nice clean rooms both with a balcony. Bathrobes and bottles of water available. We all used the swimming pool, sauna and Jacuzzi (best Jacuzzi we have been in) great facilities. The changing rooms set up is a bit strange as you have to walk through to reception from the changing rooms in your robe to get to the entrance to the pool.

All staff were very helpful, got some great tips for places to eat from the concierge. We ate once in the Victor Hugo Restaurant, the food was good but bottles of wine seemed expensive compared to restaurants in St Peters Port. We also ate in the bar on one evening, table cloths gave a nice touch, food was absolutely fine. Some of the drinks prices in the bar could be expensive but always served with olives, wasabi nuts and peanuts. The facilities of the hotel is great as it is set in it's own grounds including tennis courts, golf course and a lake. The hotel has a car park, but as the bus service in Guernsey is brilliant; buses 4 times an hour just down the road from the hotel. Definitely would return.
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What a pleasant place to stay, we stayed in the master suite, very relaxing and the hot tub was amazing, staff could not do more to please, very clean and excellent room service, the Terrace Cafe is a great for a lunchtime meal
tripadvisor.co.uk
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4th visit here, arrived 4 September and didn't want to leave. Still as good since Hand Picked Hotels took over. Breakfast had even more choices. Concierges excellent, even when I locked our key in the room! Looking forward already to our 2015 visit
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After an error on the room allocation the porter dealt with it swiftly and ensured a suitable room was allocated. The new room had a beautiful view of the rear of the property and was very comfortably furnished, even having an Nespresso machine, so I believe we may have received an upgrade. I didn't expect the rooms in this hotel to be so warm in early September, upon check-out I did hear other guests on reception being offered fans so if I had raised this then I am sure I would have been offered the same.
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We had a comfortable 3 night stay. We had two rooms a double and a twin for our sons.
The rooms were a good size and the beds large and comfortable, everything worked and the bathroom was clean and functional. Some of the public areas are a little tired. The staff were excellent, professional and service orientated.
It's a pity the wifi was not better, very poor signal on the fourth floor, i would expect better coverage in a hotel that caters for conferences. How much would that cost in the scheme of things to remedy ?
We did not eat in the hotel apart from breakfast which was a buffet with a good choice. It's a pity that hotel restaurants always seem to charge a premium for lunch or dinner and when there is so much choice locally I would expect it to up the ante. Usually they are busy with functions and I suppose that brings in the money which i would say this hotel caters well for.
tripadvisor.co.uk
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Very good hotel, excellent facilities in a lovely setting. Various eating options, comfortable bedrooms and public rooms. Conveniently situated for St. Peter Port and touring. Professional and amenable staff. A really very enjoyable experience.
tripadvisor.co.uk
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We stayed here for 3 days at the beginning of September.

The staff were very helpful and friendly. It was clean and the grounds were very attractive. A great breakfast spread and the beds were very comfortable.

On the down side the walls were paper thin so it was quite noisy. Don't know if it was just our room but furnitture looked as if it was in real need of an upgrade. No air con in our room so baffled why they had a 10 tog duvet on. It was far too stuffy to sleep really well. Did eat in te restaurant one night. It was ok but nothing special. This is a complaint about all hotels but why charge so much in hotel bars? Would have had more drinks there as lovely view over the lake but far too pricey.

About 25 minute walk into town but new that when booking. Overall it was ok but not sure I would say merited it's 4 star grade.
tripadvisor.co.uk
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I have stayed here several times and I would endorse the comments made by the reviewer in February who complained of the mobile phone mast EXCEPT for the comments on the mast.

I stayed there in 2013 and haven't made a review but felt compelled to do so because the February review was grossly unfair on that one point.

The comment about the phone mast was misleading if not a bit 'chicken licken' . The emissions from the mast according to Guernsey Regulator surveys are between 3,000 and 11,000 times lower than EU recommended minima. In other words you'd get more radiation using your own phone.

So with such as silly comment can we rely on the rest of the review?
In my experience the hotel food was poor, at times the services is indifferent and the hotel is not as near the centre of town as it presents itself. However its grounds are pleasant, the hotel is clean, and facilities are good- Except for peak times it represents good value. It was wonderfully quiet the last time I stayed and I rather liked it.But as the other reviewer pointed out it caters for business/inclusive tours/airlines and can suddenly fill up, as happened on a previous trip, which leads to queues at front desk and a busy bar and restaurant. In my previous experience service in the bar and restaurant did not suffer but front desk struggled to cope.
tripadvisor.co.uk
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We enjoyed our stay in this lovely hotel, with its pretty garden and lake. Very good welcoming at the reception, and the room was clean and pleasant, provided with good quality of coffees and teas. The breakfast was great, the food excellent and served by a very pleasant and efficient personnel. Would return with great pleasure!
tripadvisor.co.uk
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Stayed for four nights September 2014 with my husband and two friends. It was a very pleasant hotel. The rooms were large and the super king bed was extremely comfortable. Large balcony. Good tea/coffee making facilities. Bottles of drinking water were supplied and replenished without charge. Bathroom was large with plenty of toiletries and clean fluffy towels. Made use of the swimming pool, sauna and steam room. No complaints at all. Towels and bathrobes were always available. The location was good. Buses to St Peter Port pass by regularly and more or less on time and there is a flat fare of £1,anywhere on the island. The staff were always friendly and helpful. Can't comment on the restaurants as we didn't eat at the hotel. Breakfast, however, was excellent with lots of choice at the buffet and items you could order from the menu. The drinks in the bar were very expensive so we didn't linger too long. However,when we did have a pre dinner drink or a nightcap light snacks (olives, wasabi nuts, peanuts) were always supplied. Overall if you are going to Guernsey and want a good hotel in a good location you won't go far wrong with this one. There are so many restaurants to choose from outside the hotel that it isn't really an issue.
tripadvisor.co.uk
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Another great stay here last weekend. The staff and the food are excellent. Cannot fault this place and always get service as nothing is too much trouble. Angela on reception 'stood out' from the rest and was extremely helpful and charming. Will deffo be back next year.
tripadvisor.co.uk
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Avoid eating at The Terrace Bar, waist of money. The spa area really needs attention,steam room not pleasant,sauna out out of order.spa fully booked so couldn't have any treatments.The smallest balcony i've ever seen.plus points large comfortable bed and clean rooms good breakfast and friendly staff
tripadvisor.co.uk
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The best thing about this hotel was the very comfortable bed. There was also sparkling and still water, a nespresso machine, free wifi and a bathrobe which were nice touches. The room was generally very clean apart from an unfortunate carpet stain. The reception staff seemed efficient but weren't very friendly and my wake-up call never arrived. My only concern about my first floor room was that the balcony opened up on to a roof terrace which meant I couldn't open the patio door to cool the room down as anyone would have been able to walk right in. So as there was no air conditioning I had a rather warm and stuffy night. The breakfast was very good. A good choice on the buffet supplemented by a range of other dishes you could order. I enjoyed my pancakes and a mouthful of my colleagues delicious kipper. Another had Eggs Benedict.
tripadvisor.co.uk
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Generally, the Hotel was very good, we asked for a quiet room, and after getting used to the Air Conditioning Unit outside, its wasn't too bad, although we had to keep the balcony door shut or it would have been too noisy!. Long walk into town, and even longer back, as the first part is a very steep hill! Beakfast was very good, with plenty of choice. We ate once in the Restaurant on the Early Bird Deal and with the discount it was a reasonable price, with very nice food. The second time we ate there, there must have been a different chef.. The starter was 3 very small scallops ( The previous time we had 4 large scallops ) and the main course was and extremely small and dry piece of pork, 3 new potatoes and about half a dozen green beans. We decided not to try the desert! Very very disappointing and expensive...Didn't eat there again- most guests must have known, as both times the restaurant was practically empty!
However, the Hotel itself was fine, rooms good, beds very comfortable, grounds very quiet, staff generally friendly.
tripadvisor.co.uk
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We have recently returned from Guernsey, the Hotel itself is on the outskirts of St Peter Port, definately not walking distance, even for the fit and able.

Unfortunately it is right on a very busy road and we were unlucky to be allocated a room right next to the road, which for us was extremely noisy. One of the reasons we choose this hotel was becasue it was not in the centre of St Peter Port where we thought it would be noisy.

On Arrival - we were dealt with efficiently, but not with any warmth. In fact the whole time we were there - we didn't feel particularly welcome.

The bar staff were always extremely courteous, but again, not particularly engaging.

We ate in the hotel one evening at the bar, which was OK, but the tables are to low for comfortable eating.

Our room - although noisy was very nice, very clean and well kept.

Overall - would we go back - possibly not, having stayed in Jersey at the Pomme D'or, where the staff were amazing and extremely welcoming, we now feel very let down by our experience here.
tripadvisor.co.uk
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We stayed in the Alderney suite for one night for my birthday and loved it. We didn't really leave the room as we obviously specifically came for what the suite had to offer, more specifically the garden and jacuzzi. The staff who brought our (numerous) room service orders were really friendly and professional. The room was very comfortably kitted out. I think the decor is a tad out of date though and it was a little weird for me to see that there weren't really any toiletry supplies (there was a note saying we should contact reception for this). I also didn't think the food was great (both dinner and breakfast). However, the overall experience of our night in the suite was fantastic!
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What is the point in offering early bird restaurant deals between 6&7 if there are no tables available as they are all booked for 7 and later! At 6.15 the restaurant was empty!!!! Not great for customer service or relations!
tripadvisor.co.uk
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We have just returned from a superb stay at this hotel. The accommodation was very clean, the breakfasts were very good with a good deal of choice and the leisure facilities were once again excellent.
We ate in the bar one night and the restaurant for another. Both were very good.
The reception staff were very helpful and the bed was extremely comfortable.
We will definitely stay here again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Very nice hotel lovely grounds rooms are great, beds the best I ever slept in.

Breakfast has everything you need, with waiter service for tea and coffee.

Would come back again for a longer stay.

Bus is just outside £1 a trip or taxi around £7...
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