The hotel is about to be refurbished and about half the rooms will be closed at any one time. Refurbishment due to be finished by Christmas 2009. Generally the decor is tired (avocado suites in the bathrooms for instance) but even in its tired state the whole place has a spacious and comfortable air, and the staff are really brilliant. Rooms are large and well equipped. Stayed 4 nights including a Saturday when a wedding took over the bar - there is a conference facility that could result in same closed areas and increased noise levels. The breakfast is worth a mention - an exhaustive selection of fare, topped up and plentiful and fresh. Restaurant is also better than most hotels offer. The hotel is not in the main town but it is on a bus route into St Peter Port, and it's only a 20 minute walk down and slightly more back. The 'free' car hire was a misnomer - Hertz charged insurance and also for a compulsory half tank of fuel which of course was hardly touched in four days on a small island with a speed limit of 35mph - but that is a Hertz matter and not hotel-related. Free and plentiful parking on-site.

We have just returned from a week at this hotel, and would recommend it without hesitation. The room was very comfortable, and a decent size. All rooms have a balcony or terrace. The bathrooms are a bit tired, but they are of good size, and very clean. The restaurant overlooks the lake, and is very spacious. There is only 1 restaurant at present, as the Victor Hugo restaurant is currently closed - not sure why! The 1 meal we had in the hotel was very good. The breakfast is excellent; loads of choice, and nicely prepared. The staff in the restaurant are most attentive. Overall, the staff are polite, friendly, and nothing is too much trouble.
There are lots of areas to sit, both inside and outside the hotel, and the seating is comfortable.
Plenty to do in the hotel, and the grounds are extensive. Nice 9 hole golf course, and a driving range as well (only £1 for 20 balls!).
The hotel is only 5 minutes drive from St. Peter Port, and has extensive free parking.
We think we did well to pick such a nice place!

The first thing we noticed was the hotel was generally very spacious....so no hassle! Reception was friendly and generally helpful. Our bedroom was good sized with balcony and quite adequately appointed and clean. Breakfast...room huge so no waiting even at peak weekend times....buffet selection and quality good. Dinner....restaurant and food not outstanding but no real complaints. Breakfast and restaurant staff generally young and very helpful, efficient and friendly... always gave you their time and obviously well trained. Car parking...space always availble and convenient. Easy to drive into St Peter Port Centre or regular bus. Stayed 7 nights and one of the best breaks we've had.

After years of wanting to visit Guernsey finally got there and not disappointed, neither in the island nor the hotel. The hotel a mile plus out of St Peter Port, there is no way it is a walk to town as very hilly but is on the bus route so easy to get in and out in the day or for a meal in the evening. There is plenty of car parking on site.
We were happy with the welcome and found all staff throughout the stay to be friendly & helpful. Room with balcony overlooking lake, clean & comfortable, furniture a little dark & dated but nothing unpleasant. One evening a function was in a room in our area of hotel but we had a letter warning us but it was not too loud too late. Leisure facilities, staff in there very friendly, pool good size and I swum morning and evening. You do change then walk across corridor but they provide towels & robes so did not have a problem. Sauna & steam rooms separate for ladies & gents, which is shame as we enjoy the relaxation together and somewhat old fashioned units. The Jacuzzi is with the main pool but not very efficient. The grounds provided a nice walk and there is a terrace overlooking the lake which is a lovely setting.
Breakfast was included and taken in a large light dining room. Huge buffet selection, as with these the hot food not always as hot as it could have been, but it does not take you long to suss out best approach. As you would expect as well as the usual buffet there was a good range of fruit, cheeses & pastries.
We ate in the hotel one evening and enjoyed the meal and the service, reasonably busy in the restaurant so a good atmosphere.
All in all we were pleased (enough to be having another short break there this summer), room for improvement in some aspects where things just a little dated but nothing to spoil the plus points.
A good base from which to explore the island, we had our own car but lost of buses too. Guernsey itself is lovely and colourful with lots of nooks & crannies to explore, plus it does not take long to get anywhere.
A word about customer service, the company we booked with sent very good booking documents, left a welcome info pack in the room together with their contact details on the island and when back home sent a little box of champagne truffles as a thank you for using them. As is my want I completed the hotel’s feedback form and they wrote to me afterwards saying they had passed on my positive comments to the managers of the units concerned.

I'd pored over Tripadvisor's reviews of this hotel before booking. We were a little apprehensive as a result. We needn't have been. We stayed 3 nights in a very spacious room overlooking the gardens (at no extra cost). Sure, some of the furniture looked as though it had seen better days but on the whole the room was very comfortable with satellite TV and ample supplies of tea, coffee, speciality teas etc And yes, we had a vintage avocado bathroom suite but - the important thing to us - everything worked perfectly and there were lashings of hot water (enough for a bath, not just a shower!)
One slight fault - the TV remote wouldn't work, turned out it had no batteries. I reported this at reception and, before I made it back up to our room, a member of staff was already there putting matters right! Prompt service or what?
Breakfasts were terrific, the usual wide range of buffet. We both found we couldn't eat again until mid-afternoon. One evening we dined in the Renoir cafe and thoroughly enjoyed our meal, good service too.

We stayed 3 nights. The hotel was easy to find in our hire car and Guernsey a beautiful destination. On arrival- greeted efficiently but without any elaboration- a map of the 43 acre site would have helped us locate facilities. Jogging paths etc only became apparent by the day we left, when we found an oblique reference to them in some publicity. The tennis courts and pool are execellent but be prepared to shower after your swim, in one location then walk through reception to the changing rooms to get dressed.
The room was mediocre. Although large enough, the door between bedrooms allowed EVERY sound to come through. I heard phone conversations, mid night trips to the loo- the lot.
Despite a fire on the top floor on our last night!! thanks to Bognor Regis RFC - no-one was hurt and the staff dealt with it quite well.
Would I go back? probably not- there are many fine hotels on this island and this one just isn't trying hard enough.

A short stay with a difference, From start to finish we had everything we could desire. This was an aniversary trip to remember. Excellent room and food with friendly helpful staff . Spa and facilities excellent. We will definately be back

On arrival at the hotel the entrance lobby and the Reception area are fairly impressive. Although I arrived earlier than normal check in I was told that it was no problem. However the Receptionists whilst generally polite did not make me feel especially welcome.

The first room I was allocated did not have a lock that was functioning. As I was travelling on my own on this occasion I called Reception to see if another room was available. Initially I was told that the hotel was fully booked that evening. When I pointed out that it was still only mid morning and presumably not every one had checked in yet I was told that those who were still to check in had probably made their bookings some time ago! Getting a bit exasperrated I told her that I had also booked some time ago, 8 months in fact , and at that point I was offered another room. That room had a connecting door to the next bedroom which was unlocked so again I had to call Reception to get that sorted.

The second room was not in such a good decorative order as the first but it was OK. The room did not have a safe and on enquiring about that I was told that not all rooms have one. Is it me or do other people agree that that is a bit daft? I dare not ask why because I was beginning to feel a bit of a nuisance although in all honesty I should not have because the problems I was encountering were not really of my doing!! Incidentally there was also no mini bar or air conditioning.

The bathroom was in serious need of replacement and such things as tile grouting and bath sealant were not pleasant in places. However the sanitaryware itself was kept clean as was the bedroom.

I only ate in the Restaurant one evening and that was OK. Breakfast was fairly good.

The car park has lots of spaces but could do with a few less thereby allowing them to be wider. Even 'small' cars fitted the spaces snugly so when larger models and 4x4s came along it was reminiscent of sardines in a can.

A couple of tips:

Take the bus into St Peter Port - the stops both ways are not far along the road from the hotel and it's a fixed fare of 60p. I had been told that parking in the town was very difficult and that was certainly the case the only time I tried it. I did not experience any similar problems anywhere else on the Island.

There is a supermarket just across the road and along a bit from the hotel - it's well hidden from the road but is probably the biggest one on Guernsey.

Overall the St Pierre Park was OK for my needs on this particular occasion but it could improve in one or two areas.

I stayed for a long weekend and was booked into the Sark Suite. The room was lovely with all the usual facilites you would expect at an above average hotel. Safe, mini bar, robes, hairdryer, huge flat screen tv, dvd and cd player, even down to a complimentary shaving and toothbrush kit.
The breakfast consisted of just about everything that you could want to eat. The lunch menu had a good selection of healthy options along with usual favourites. Sunday lunch carvery was priced at £12.50 a head but with a selection that was just amazing.
The Mirage health suite is free to guests and on arrival you sign in and then are given a robe and towels. The pool is lovely and the relaxation room has all the daily papers and free coffee, tea, and juice.
I treated myself to a treatment and the staff in the health suite were very professional, approachable and I would not heistate to stay at the hotel again. A lovely relaxing short break in lovely surroundings. I didn't even make as far as the golf course. Well done

Lovely hotel, very friendly staff. Rooms where refurbished and filled with up to date equipment, we had a huge flat screen TV and a lovely view of the gardens. Food was fantastic, breakfast was lovely and good start to the day, would highly recommend

Two factors influenced our choosing this Hotel: the photos of the lovely gardens in which the property is set; and its close proximity to St Peter Port. Upon arrival, first impressions of the Hotel were favourable. There is a small tinkling fountain in front of the entrance to Reception, the grounds looked well tended, and there is plenty of Car Parking space. The staff member who booked us in was helpful and smartly turned out, and the Public Rooms upon the ground floor are in good decorative order.
Our room was a Junior Suite overlooking the lake, which boasts an impressive jet fountain. Very restful to listen to upon a warm day: but it is only operational when the Hotel is hosting an event.
Our room and bathroom had been decorated fairly recently, with all mod cons. Flat screen TV, DVD player, Mini Bar/Fridge, and small safe which was free of charge to use. We had two comfortable easy chairs and a table, in front of the Patio Doors.
All grades of accommodation have these doors, and just the doors: there are no windows. Slightly inconvenient if one wants a small breath of fresh air, overnight. Facilities do not extend to in room air conditioning. But that is a minor gripe! What previous reviews have said about the dated bathrooms in standard rooms is correct( we peeked in several as they were being prepared for new arrivals) and the avocado is still very much in evidence!
Our bathroom had a white suite, with Power Shower over the bath, and ample shelf space.
I agree with previous comments regarding the evening meals.
The Victor Hugo a la carte Restaurant is closed until further notice, and guests must eat in Cafe Renoir: and, as its' name suggests, it was not created with the notion of catering for regular evening dining. Situated on the lower ground floor, the windows overlook the Childrens playground and Tennis Courts: hardly a picturesque view. The Set Menu does indeed become repetitive, and we too had to look to the a la Carte towards the end of our 6 night stay.(Supplement applies)
A word or two about the staff in Cafe Renoir:mostly language students, and some more customer orientated than others.
You make your Dinner booking for the next day as you go out, and supposedly pick the table of your choice: but it is not uncommon to turn up and find that you have been bumped off, in favour of another guest. The Restaurant Manager,(described as rude by a previous reviewer,) struck us as an oily individual, who showed favouritism: he fawned over some guests, whilst pointedly ignoring others.The layout of the Health Club isn't exactly ideal: showers close to the pool, but the lockers in another room, down a long corridor.And the Jacuzzi isn't in proper working order. Lovely warm water, but very little bubbles. A local gentleman member of the Club, told us that it had 'lost its' oomph', and had been like that for some time.
The Hotel has many good points, and it is an easy 15 minute drive into St Peter Port. Well situated for touring the rest of the island, and for using the capital as a stepping stone for trips to the islands of Herm and Sark: both to be recommended.
However, the Management's attitude to guests welfare is best illustrated by the note which we found had been pushed under our room door, upon our return from an outing,on our last day.We had left at 11 in the morning, and returned at 4 p.m. This missive advised us that the Hotel was hosting a Wedding Reception that night, and that regrettably some degee of noise would be experienced: until 12-45 am.The music belted out two floors directly beneath us, and was deafening.
We had to get up early next day to catch the Ferry to Poole, with a long drive home at the other end. Had the Hotel informed us earlier of the impending celebrations, we would have had the chance to seek alternative accommodation.
Surely a courtesy, as the Reception had obviously been booked with more than a few hours' notice?

This hotel is billed as the 'premier hotel' on Guernsey, however I can only assume this is due to the lack of competition! Don't get me wrong, it wasn't awful, its clean, has a lovely pool, fantastic bar and the food was good, but there were too many little things which disappointment me. Firstly, the rooms are a little tatty and the bathrooms desperately need modernisation. Secondly, the layout of the leisure area is all wrong, you have to shower, put on a robe then walk through the reception area to the changing room!

I emailed the hotel the day before our stay to confirm that they had internet access, before I packed my laptop! They confirmed that they did. However, this was unavailable for 4 out of the 5 days I was there. When I asked at reception I was simply told 'it doesn't work for us either, we can't even take bookings'. Not the helpful apology/reassurance of when the problem would be fixed that I would have liked.

My main issue however was the attitude of the staff. They were not rude as such, but all made it quite clear that they couldn't be bothered to help and were at times bordering on being rude, in particular the reception staff. The bar staff however could not have been more helpful and friendly.

If you pay full price for this hotel prepare to be not only disappointed but annoyed at the lack of value for money.

We stayed at St Pierre Park in Guernsey for 4 nights at the beginning of April. The staff couldn't have been more friendly. The restaurant's were immaculate and a pleasure to dine in, the menu's were extensive. The buffet breakfast was outstanding. The room was spotless and there was a clean supply of towels and bed linen every day. The grounds were beautiful and a walk round the lake is a must. We had a room which had a patio door on to a terrace overlooking the children's play area, Sun chairs were also provided. We would recommend this Hotel and certainly have no hesitation in staying there again.

Unusually for me I booked this via a newspaper offer. Have stayed in Guernsey many times in various hotels - all of them very average with the exception of The Clubhouse.
The St Pierre Park certainly exceeded my expectations. It is in a wonderful setting and with a fair wind and flat shoes within walking distance of St Peter Port. The hotel decor is dated but the friendly, relaxed atmosphere soons makes up for this. Check in was very smooth and we were shown to our inter-connecting rooms (2 children with us) both of which were of a good size and very clean (the rooms not the children). Agree that the advocado bathrooms have had their day and the rooms are tierd but comfortable non the less. Breakfast was the buffet kind although room service was available and the food was average hotel fayre with a decent choice. We ate diner in the Cafe Renoir retaurant on one evening and it was very good. The pool and spa facilities were clean and well organised. The thing that really makes this hotel is it's staff and service you often read that "nothing is too much trouble for our guests" when you know really it is but this was genuinely the case here we were made to feel very welcome and valued and the children were always acknowledged. We had a lovely, relaxing few family days on the lovely island of Guernsey.

I'd never been to Guernsey before so no expectations at all here. Was impressed on arrival at the hotel, rooms clean and tidy , not a fan of the bathroom colour scheme but that's a moot point really.

Breakfast was standard english buffet breakfast with a decent spread of good quality. I will mention the fact that I ended up with an upset stomach during the middle of my stay, however I will not put this down to any of the food served at the hotel as I ate at other restaurants in the town.

The one evening meal I ate at the hotel was for a party held for the sporting event I was attending - The starters and main courses were fairly average but the desserts were fantastic; the restaurant staff were all friendly and helpful and one waiter was particularly funny whenever he visited our table. On the whole, the party catering was very good.

The pool area was clean, didn't make use of the rest of the spa but did find a moment to hit the driving range - £2 for a bucket of 40 balls seemed reasonable to me.

In terms of value for money, I paid a discounted price for a room negotiated specifically for the sporting event I was taking part in and hence I feel that the hotel offered very good value for the price I paid.

All in all, an enjoyable stay and I hope to return for Easter next year.

We have just returned from a four day Christmas break at St Pierre Park. The age range of our party was from teenagers to octogenarians. The hotel staff could not have been more accommodating and helpful. The food was varied, imaginative and beautifuly presented. The atmosphere was extremely relaxed and welcoming. The Leisure Centre and pool were clean and well organised. I have no hesitiation in recommending this hotel for a family holiday.

We can highly recommend St. Pierre Park Hotel, Guernsey. Having just returned from a 7nights stay we have the following to report. Reception - friendly and informative, they were able to find information for me off the web in connection with Renoir that the Tourist Board in St. Peter's Port were unable to give me. Everyone that worked at the hotel had a happy disposition which helps to give a relaxed, holiday feel to the place. The room service was faultless - always fresh linen and towels, and clean face flannels everyday. Fresh flowers in the bedrooms ,and in abundace in the various restaraunts and around the hotel. We enjoyed all the meals (breakfast and evening dinner on the 7 days - they were well served ,with the most attentive waitress service. Their was a variety of menu with the food being very fresh, imaginatively cooked and presented and with care. We availed ourselves of the swimming facilities with warm, clean towels and robes provided on every occasion. We also used the jacuzzi and relaxation room after a swim, which had drinks and daily/national papers and glossy mags to add to the experience. We didn't have time to use the gym, as, we were out every day exploring the island - but it looked very inviting. Unfortunately I also didn't have time to use any of the treatments that were available - but if I have the opportunity to visit again, I will deffinitely build in some spare time to endulge, as three other guests mentioned how much they had enjoyed them.It has probably been the best value for money holiday that we have had in the 38 years that we have been married.

My wife and i stayed for 7 nights in August 2007, this was a cheap deal through a national newspaper advertisement although we upgraded our rooms for a garden view. Had a great time, not the best weather but still plenty to do. Food was fine though we did not eat in the top restaurant, breakfast was great and exceedingly plentiful.
9 hole par 3 golf course has some interesting, quite challenging holes and is great for working on your short game, you can pre-purchase unlimited golf on this course for £10 per night of your stay( only 1 charge per room, regardless of number staying in room). there is also a driving range.
did not try the health suite/swimmimg pools. room was a little 1980's but comfortable. very friendly service by all staff encountered.

Having been a regular visitor to St Pierre Park during the eighties and early nineties, I was a bit concerned to read the rather mixed reviews. However, we booked a weekend package this month and, overall, still found the hotel very good.
The main minus point is that the structure of the building (such things as window frames, balcony rails, patio boarding) needs urgent and extensive attention. Also, I would advise avoiding the expensive Victor Hugo restaurant which used to be excellent but is certainly that no longer.
On the plus side, the breakfasts were excellent, the food at the Renoir brasserie was fine, the staff were very friendly and helpful and the rooms more than adequate. The grounds are also beautiful
and we enjoyed making use of the very good spa facilities
Apparently, the hotel has just been sold to another company. I do hope that they give it the loving care it needs and deserves to bring it back up to 100%

I booked this Hotel as it was my wifes special birthday, and I contacted the Hotel to arrange flowers in the room and also to ask for a room with a good view, were allocated the "Jersy Suite" at no extra charge.
The room was was fabulous with king size bed, the decor was was unbelievable and the views overlooking the grounds were great.
The staff I cannot speak highly enough of, they were polite very helpful, the restaurants were very good and especially the "Victor Hugo" which I think deserved a five star rating.
Despite other reviews i have read we saw no evidence of left-over meals being left in corridors, the reception staff always had a smile and a greeting.
We would certainly go back and have no fears to recommend the hotel to our friends and business collegues.

Read a few bad reviews before going and arrived feeling a little anxious...was totally unfounded. Hotel is close to town/port, clean, friendly and relaxed. OK the rooms are looking a little dated and the 'garden view' option is over rated but we thoroughly enjoyed our visit and would stay again. Peaceful area, comfortable big beds and airy room with all the usual trimmings.

Hotel facilities are easily accessed and of a high standard. The hotel restaurants were fantastic, both the food and the service was 5*. In all honesty and having stayed in many good hotels we couldn't have asked for a more pleasant weekend!

My wife and I stayed in the hotel for a week in August. The hotel staff were very friendly and the atmosphere relaxed.

The hotel claims to be 4 star, but its really only 3 star quality (eg, 1980's avocado bathroom suites). I hope the management do re-decorate all the rooms soon (we were told that they would start next winter).

There were plans for a casino - but this fell through.
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Local taxi drivers had many stories to tell regarding this and the state of the decor. Do ask!

We decided to go to Guernsey for the day to visit a friend - in the morning my girlfriend rang Moores to see what rate they could do for a double room for that night - the girl at the hotel said £55. I looked online and decided that in spite of a couple of bad reviews it was worth a try. I rang them and mentioned that they had quoted a rate of £55 for the night to my girlfriend and we'd like to book for that evening. The man on the line confirmed the rate and took my name. We arrived a few hours later and not only had they no record of my booking, but they tried to charge me £110. Apparently the £55 rate was per person, although we had made it clear to two separate members of staff that there were two of us when making the booking. I said that we weren't prepared to pay £110 and that we had made our booking on the basis that we would pay £55 for the room. The staff were unmoveable and blamed a trainee member of staff for giving us the wrong price (despite the fact that we talked to two different people). This apparently was our problem rather then theirs so we ended up walking out and were stuck in Guernsey with no hotel. Fortunately I had noticed a good rate for St. Pierre Park online and rang them up. They found me a room for £134 which (considering the difference in quality) I was prepared to pay. We found a taxi and were sitting in our room fifteen minutes later. I'd recommend staying at St. Pierre Park - the staff were helpful, the room was clean and spacious and the grounds and facilities were excellent.

As a long week end escape from the children my partner and I booked into the St Pierre Park Hotel for 3 nights and even though the hotel was accommodating a large wedding reception we had a peaceful, most enjoyable break. Staff were very helpful but unintrusive, and the food was excellent. I have no hesitation in recommending this hotel.

My wife and I arrived on 11th May on a 2 night package and were given Room 251 which overlooked the sights and sounds of 4 large extractor fans. I complained to Reception and was moved to room 366 which overlooked the gardens and was acceptable although badly in need of updating

Ater that, every thing was fantastic. the food and service in both resturants was superb and we have never eaten better on our travels all over the world. The saxaphone player in the Victor Hugo resturant created a wonderfully romantic atmosphere and all the waiting staff were very well trained and obliging in every way

The Spa was excellent and very clean with lovely staff and the breakfast spread was amazing

The rooms need work but everything else was fantastic

William & Shirley Jones Bournemouth