Chapter 79 | Bespoke Jewellery

5/5 based on 240 reviews
Latest Reviews
Great service and a beautiful ring. Had a full preview of what it would look like sent to me, had the opportunity to choose the diamonds, and enjoyed the whole experience. Highly recommend.
google.com
Source: google.com
We have recently had some engagement rings made at Lance James and our experience couldn’t have been more positive. We wanted to use diamonds from rings given to us by family and Jackie and Andy were kind, knowledgeable and helpful in directing us to get designs we wanted and love. Clearly they have many customers but when discussing matters with them, they both conveyed it wasn’t just important to us but to them too. This continued in all our follow up contact where we felt they remembered us and that we were valued customers. We can’t recommend them more highly! We are so lucky to have such expertise and kindness so local to us!
google.com
Source: google.com
Fantastic website, with a great selection of products. I purchased my wedding band from here, they had a great selection in-store and the Staff were friendly and helpful. I would recommend buying your jewellery from here!
google.com
Source: google.com
I had diamonds from my engagement and wedding rings which I wanted to be reset so I could wear them again, and also a yellow diamond taken from a ring and made into a pendant.
Andy and Jackie were so friendly and helpful with the design, putting up with me changing things until I was completely happy.
I am so happy with the outcome, I will definitely use them in the future.
google.com
Source: google.com
Jackie and the team are super-helpful and the shop is chock full of fantastic jewellery. The bespoke items they design are beautiful. Thoroughly recommend!
google.com
Source: google.com
Perfect service as always. My ring had lost a diamond and had become damaged and bent from the work I do.. price was perfect for the work I had carried out. my ring is new again and looks great. would recommend for any jewelry work needed
facebook.com
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I very much appreciate the excellent and friendly service from Lance James, Hertford. This shop is a genuine Hertford gem!
thebestof.co.uk
Source: thebestof.co.uk
Fantastic service from start to finish. Sent my Pandora bracelet which had been majorly discolored through bleach & had it oxidized & cleaned. My bracelet now looks brand new. Wonderful communication & delivery too, highly recommend. Huge thank you! X
facebook.com
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Great service, fantastic people. 👍👍👍
facebook.com
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🌈🌈🌈Our rainbow bracelet.
Thank you so much I’ve posted on my Facebook page and tagged your Facebook page I hope you raise more money for this good cause. Spreading the word.... 🌈🌈🌈
facebook.com
Source: facebook.com
Fantastic service, never fazed by the most unusual of design ideas.
thebestof.co.uk
Source: thebestof.co.uk
My daughter brought me a set of earrings for Christmas. They are lovely, very good quality and exactly the same as the pictures on the website. Thank you for a beautiful set of earrings ⭐️⭐️⭐️⭐️⭐️
google.com
Source: google.com
Very helpful lovely friendly people thank you jackie for all your help 👍
google.com
Source: google.com
Able to put a battery in my Fossil when Hinds said it needed a service/repair also battery was cheaper.
google.com
Source: google.com
Jackie and Andy at Lance James always take care to understand your specific needs in order to provide a stunning item from their well chosen ranges or to advise how to alter an existing treasured item to make it more wearable in modern times. I have received many compliments on the jewellery I have purchased from Lance James.
thebestof.co.uk
Source: thebestof.co.uk
Lovely staff and they always go the extra mile .
Would thoroughly recommend.
thebestof.co.uk
Source: thebestof.co.uk
Fantastic service - I needed to repair a ring and Lance James not only did a great job, they repaired it faster than they originally quoted. The staff are so friendly and down to earth, it's a pleasure to visit the shop. Will definitely go there again!
thebestof.co.uk
Source: thebestof.co.uk
Fantastic service and made my engagement and wedding ring from scratch as I wanted. Thank you.
thebestof.co.uk
Source: thebestof.co.uk
5 stars. Very helpful and friendly and did a lovely piece of work for me.
thebestof.co.uk
Source: thebestof.co.uk
Having found Lance James the Jewellers on FB, I made contact regarding a bespoke fitting wedding ring, Jill Jeans was quick to respond to all communications and instilled confidence in me that an online jeweller could indeed deliver a custom fitting service.
From the outset my requirements where fully understood and delivery was well within the projected timescales.
A fast, efficient and professional service from start to finish, highly recommend.
See the Titanium, Carbon, Rose Gold ring proudly worn on our wedding day.
facebook.com
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What an amazing professional jewellers . Jackie and Andy designed our beautiful engagement ring with us using a few stones from my grandmothers ring and adding some exquisite diamonds and it is simply stunning ! Thankyou 💕
facebook.com
Source: facebook.com
Excellent Jewellers with beautiful bespoke jewellery.
We met Jackie at a wedding fare and she immediately put us at ease with her friendly, non pushy demeanour. She understood exactly what we wanted and needed for our wedding bands and showed a lot of patience with us, resulting in us visiting her a year later to order to order them.
Her shop had so many beautiful items, I could have bought everything! She also remembered us, which was very impressive..
Her husband Ryan is the designer and Jackie produces the jewellery, and between them they create some beautiful items, that anyone would feel proud to wear.
We will definitely be returning, and would recommend Lance James to everyone.🙂
facebook.com
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Jackie has made a lot for us and is absolutely amazing!! Can’t recommend enough. Our recent purchase is Moana themed necklace for our daughter! We love it!
facebook.com
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Had two rings repaired/ resized. Very happy with the result. Great service from knowledgeable people.
thebestof.co.uk
Source: thebestof.co.uk
Really nice independent place with a range of stuff that's a bit different from the big name places.
google.com
Source: google.com
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Latest Reviews
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Christmas Gifts at Chapter 79 in Hertford Town Centre
01/12/2021

Every year I seem to find myself in the same situation, there’s someone who I care deeply for but somehow they always end up as the last one I buy a Christmas present for. Read article
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