Chapter 79 | Bespoke Jewellery

5/5 based on 240 reviews
Latest Reviews
Lovely professional people a genuine pleasure to do business with went out of their way to accommodate us
google.com
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Lovely friendly and super helpful couple that run this lovely little jewellers. Helped out with choosing my wedding ring and even cleaned my partner engagement ring and replaced watch battery for free. Well worth the 60 mile journey to this place. Highly recommend!
google.com
Source: google.com
I have had two pieces of jewellery designed by the team at Lance James. The pieces are both absolutely unique and in both cases matched my brief perfectly and exceeded my expectations. I would highly recommend Lance James.
google.com
Source: google.com
A very friendly and helpful place with some stunning and different pieces of jewelry!
google.com
Source: google.com
I wanted a bespoke piece of jewellery made, explained what I wanted and their first images they sent through were spot on!! Brilliant workmanship and a very satisfied client - will definitely recommend them to anyone who wants something made.
thebestof.co.uk
Source: thebestof.co.uk
Great products, great service, great prices, great quality, great knowledge. What more do you need?! We love our wedding rings and Lance James are now our go-to jewellers!

Thank you Jackie & Team x
facebook.com
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Lance James fixed my engagement ring after I accidentally knocked out the diamond from the top. I had also damaged the clasp that holds the diamond. Jackie explained the whole process required to fix it and was clear and precise. I was provided with a costing and had my ring returned repaired and polished as good as new. I cannot recommend Lance James enough, they are professional, and offer an excellent service.
thebestof.co.uk
Source: thebestof.co.uk
Thank you so much Jackie for taking the time and patience in creating my gorgeous pendant. You are such a talented lady. :) x
facebook.com
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Thank you to Lance James Hertford for repairs to 3 X watches and 1 diamond tennis bracelet! So delighted!
facebook.com
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Having had my engagement ring re-sized & purchased my wedding ring there several years ago, I have recently had the stone in my ring secured & both rings cleaned & polished. They look absolutely brilliant - like new rings - and I will definitely be getting them done annually in future. I have also had some minor repairs carried out. The service has been first rate however small the job, as has the pricing. Anna P
thebestof.co.uk
Source: thebestof.co.uk
My partner discussed specifications with them for a bespoke ring. They then sent us images of what it would look like which, after a couple of minor modifications, we agreed on. When we received the ring it was exactly what my partner wanted. She is so pleased and is getting compliments from everyone she shows it to. Excellent customer service, good value, delivered on time what can anyone add to that. I would recommend them to my friends and will no doubt use them again.
thebestof.co.uk
Source: thebestof.co.uk
My partner discussed specifications with them for a bespoke ring. They then sent us images of what it would look like which, after a couple of minor modifications, we agreed on. When we received the ring it was exactly what my partner wanted. She is so pleased and is getting compliments from everyone she shows it to. Excellent customer service, good value, delivered on time what can anyone add to that. I would recommend them to my friends and will no doubt use them again.
google.com
Source: google.com
Fantastic service and great products purchased.
google.com
Source: google.com
We got a bespoke engagement ring made here a couple of years ago. Everyone was really nice and worked with us during the process. Definitely recommend.
google.com
Source: google.com
Thank you to Jackie & Andrew for designing & making my Nan’s wedding eternity ring into a special sentimental ring for me. I will wear this every day to have her with me whilst sailing the ocean of life like we did together on a Norway Cruise. Just in time for Christmas, means a lot & wouldn’t go anywhere else to have it made as you have been so good with our wedding rings, thank you #highlyrecommend
facebook.com
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I have used Lance James to repair or redesign various pieces of jewellery including earrings, bracelets, rings for me for a few years now and I always find them helpful, friendly and honest with their advice. I am always pleased with the results.
thebestof.co.uk
Source: thebestof.co.uk
From Start to finish Lance James have been fantastic. I was recommended to pop in & speak to Jackie about our Wedding bands. My fiancé wanted something a bit different made from titanium & bespoke. Jackie spoke to her suppliers & chatted to Alex about his dream wedding ring. Together they created the design. She was very enthusiastic to create Alex's ring (other jewellers seemed very uninterested knowing it wasn't a 'precious' metal!) We love how personal Jackie & the team make the service they provide. We really felt like nothing was too much trouble & we could pop in or call up anytime to ask questions or try on our rings. So happy we chose Lance James, we can't thank them enough & we will be recommending to everyone! (One of my friends already bought her husbands wedding band from them) Pop into their store in Hertford, you won't regret it. Thank you so much Jackie, you've been amazing! Love Michelle & Alex
facebook.com
Source: facebook.com
From Start to finish Lance James have been fantastic. I was recommended to pop in & speak to Jackie about our Wedding bands. My fiancé wanted something a bit different made from titanium & bespoke. Jackie spoke to her suppliers & chatted to Alex about his dream wedding ring. Together they created the design. She was very enthusiastic to create Alex's ring (other jewellers seemed very uninterested knowing it wasn't a 'precious' metal!) We love how personal Jackie & the team make the service they provide. We really felt like nothing was too much trouble & we could pop in or call up anytime to ask questions or try on our rings. So happy we chose Lance James, we can't thank them enough & we will be recommending to everyone! (One of my friends already bought her husbands wedding band from them) Pop into their store in Hertford, you won't regret it. Thank you so much Jackie, you've been amazing! Love Michelle & Alex
thebestof.co.uk
Source: thebestof.co.uk
I had a solid silver salver with unwanted engraving, Lance James revived it without any trace of it being there. An excellent job I will use them again for other jewellery modification.
thebestof.co.uk
Source: thebestof.co.uk
We bought our wedding rings from Lance James & couldn't have asked for a better service! The selection process was so straight forward and the guys in the shop were so helpful & gave advice! We are so pleased with the rings and the quality! Thanks again! Laura & Nari xx
thebestof.co.uk
Source: thebestof.co.uk
Lovely ladies,very helpful and informative.
Would definitely recommend.
Can't wait to be wearing our beautiful wedding rings.
facebook.com
Source: facebook.com
Thank you so much very happy with the service, very friendly and helpful. Excellent workmanship, will certainly recommend to family and friends. Top job well done.
thebestof.co.uk
Source: thebestof.co.uk
I recently had a ring repaired at Lance James and was so pleased by the result. Jackie had done a really good job, was transparent about the charges, and I was so impressed by the high levels of customer service. Can't recommend them highly enough!
thebestof.co.uk
Source: thebestof.co.uk
Outstanding friendly service. My wife's lost pendant was recreated to perfection from a photograph, and we have just taken delivery of a bespoke eternity ring to fit with self-designed wedding and engagement rings.
thebestof.co.uk
Source: thebestof.co.uk
I just wanted to say I thank you very much for the work you did on my wedding band, it's perfect!
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Christmas Gifts at Chapter 79 in Hertford Town Centre
01/12/2021

Every year I seem to find myself in the same situation, there’s someone who I care deeply for but somehow they always end up as the last one I buy a Christmas present for. Read article
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