Great day out.

Lovely marquee for works Christmas meal

Brilliant place to take autistic children.

Beautiful place animals look well looked after

Was such a lovely place to be

Entertaining day out for young children. Zoo with caring staff, crazy golf, train rides, playground and bouncy castle etc. Picnic areas and typical restaurant for theme parks serving burgers, pizza baked potato etc. Visited several times with kids from 5 to 10 and they have always enjoyed it.

Great place for adults and children

The Bat Experience is something else. I went in there and it was an experience like no other.

Great zoo, especially for big cat fans.

Great staff

If you don't take your kids here to see the animals and ride the train, as a parent you stink! The prices are reasonable for a say at the zoo, take the train, they have a shuttle to come get you, to take you to the zoo!

Beautiful place no hills but disappointing as s lot of work been done and birds not out .. didn't see many animals which is a real shame

Good and uplifting experience

Great place hope to get married here one day like it lots

Big cats seem cramped, but up close is a possibility you don't get elsewhere.

Brilliant place to visit, lofs to see and loads to do. The dinosaur section was amazing.

Fantastic day out

I got bought the big cat experience for Christmas last year. I visited today and although it was snowing very heavily the staff were more than happy to go ahead with the experience. We were looker after by Cassie, one of the keepers, who was very welcoming and had great knowledge on the big cats. I was able to prepare their food, was shown around the facilitiy, and was able to feed several big cats. I mentioned to Cassie how Lions were my favourite to which stayed longer in the lion enclosure. Regardless of the weather I cannot fault the staff and the park and it was one of the better experiences I have encountered. Thank You! 🦁

Ive never heard of this place up until a week ago! So yesterday (23/12/17) we decided to make the 3 hour journey up to check the place out and we are so glad we did! We took part in the lion & tiger feed and it was worth every penny to actually have them feed out of your hand! Truly breath taking! The keeper was so passionate with the cats and full of knowledge. Made us feel very welcome, that goes for all the staff we came into contact with. All animals looked happy and enclosures were really good and well maintained! I loved the viewing platform especially on most enclosures, I think most zoos should do this! Gives a much better experience! I don’t have children myself but there seemed like so much for them to do there! Endless amount of activities for them to take part in! More than any zoo I’ve previously gone to! I highly recommend taking a look at this zoo if you can and especially doing an animal experience! We can’t wait to return! Thank you to all the staff that made our day amazing! :)

The kids have been many times and this was my first visit. I enjoyed the walk round even though it was so cold. There weren't many people that day so seeing everything was easy. The animals all looked well cared for and didn't seem intimidated by humans looking at them. the reptile house was interesting ( and warm ). i look forward to going back on a summers day. A lot of the activities for the kids were shut. it is not a cheap day out for a family of four but we have and annual season ticket which is well worth while as the kids really enjoy and learn there. Now the restaurant is worthy of a mention. The staff are very friendly and the food came quickly. The place is like a school or hospital canteen. The burger was edible but to describe it as Gourmet is a bit much. again this becomes quite expensive. ( no difference anywhere in england )

Had never heard of this zoo until I googled local zoos in Hertfordshire. It’s a lovely location with plenty of parking. Visited with family. It was a great day out. Not too busy and it’s well maintained. Animals looked healthy and live shows entertained the crowds. The star of the show was a white tiger. We took a picnic so not sure about the price of food. It’s a great place for younger kids and there is plenty of space for pushchairs. There is also a indoor play area for rainy days.

I've been here a few times and always had a fab time! Really managed to get up close to some spectacular animals! Staff were really friendly and helpful. Can't wait to visit again!

Really nice day out.. I'm been there with my friend.. at the beginning we was a bit confused just because we was lost inside the park but then we followed the street and have an amazing experience.. there's a place where you can buy some food to feel the animals also some place where you can eat..

As a gift from my daughter, my wife and I was treated to the tiger tea experience ,where we was given a tour of the cats with their keeper Shirley who was excellent at explaining the different cats and their needs .We was surprised to hear how much effort goes into the welfare of these and all the animals they have . When the tour was finished we had a generous selection food items for our breakfast ,Later we got talking to Nick as he was giving the cheetah talk and his stories of these big cats over the years his been involved with was fascinating .

I felt very sorry for the lone tiger that I saw, who was pacing up and down, exactly the same distance each time; he looked depressed. I heard other visitors comment too.

Overall, I'm not impressed with this place, more so as I'd really been looking forward to my visit. There aren't that many animals, there's too many children activities like playgrounds, machines, rides etc., that take up too much space. It's more like an amusement park with some animals. I guess it's great if you have a young family.

The only saving grace was the lady who did the rainforest tour at 1.15pm, and I was the only one there so I got a private tour. I forget her name, but she seemed very knowledgeable, answered any questions that I had and genuinely enjoyed what she was doing. That was easily the highlight of my visit!

I would do the rainforest experience, where you get to go into the enclosures and feed the animals, including the sloths (which I love!) but, after a safety briefing, you only get about 20-25 minutes with the animals and it costs an exhorbitant £99 😮😮It's just £54 at London Zoo.

Maybe it's just me, but I don't understand why PWP has an entire section dedicated to farmyard animals!?! Eh? A zoo is supposed to be about conservation-I hardly think sheep need help!

I had a jacket potato at Sam's Safari eating place, which was perfectly acceptable. But I'd like to suggest that the staff/people in charge use proper metal cutlery and proper plates, then wash them, instead of the ridiculous plastic knives and forks and weird plastic/paper things to eat from. What a waste using plastic disposable cutlery that then gets thrown away, presumably ending up in landfill. In a place of conservation, I would hope for better. Granted, there are recycling bins around outside, but who's going to carry out all their food waste along with bags, cameras, coats etc?

Finally, the gift shop is excellent if you have kids-lots of stuff to buy that appeals to kids, but very little in the way of stuff for adults. I don't think I saw one book or anything with substance to it.

I'm still glad I went and very grateful to the lady who gave me the rainforest feeding tour-that was a treasured highlight.