In May 2016, Lauren P said:
I went here not really knowing what to expect, I'm not keen on the idea of zoos but it was just up the road and we wanted to take a friend to cheer her up after some difficult times.
Firstly, we are a couple in our late 30's, no kids and really into wildlife and the great outdoors. Our friend, in her early 60's is passionate about animal welfare and big cats and has an interest in zoology.
I want to write a balanced view here, but it's going to be hard because parts of this place were great, but parts of it were so awful that I came away feeling quite upset, despite the fact we had a nice day with our friend. It will probably be easier to deal with each thing as I remember it, rather than try to divide into good/bad. To give this review perspective we visited on a Saturday in mid May.
On arrival you drive down a road into what looks like a theme park. This place is clearly geared towards kids and the sort of families that need to be "entertained". I had a sinking feeling in the pit of my stomach as we got out of the car as it all looked very tacky and commercial with huge plastic meerkats and bright signage as the main focus. I could hear loud tacky fairground style music pumped out from beyond the car park and I took a deep breath. It certainly didn't give the impression of "Paradise" or "wildlife".
Anyway, we paid our money and used a 20%off voucher that we found online just by googling, this was a smooth transaction and we entered the park and were given maps. We went in the cafe by the entrance for a quick cup of tea, which was alright, nothing special but large cups and reasonably priced. There's a huge ball-pit style attraction in here, which made me wonder what sort of people would bring their kids to a wildlife park with lions, tigers etc as the main attraction then spend their time sat in a cafe with the kids in the ball pool. We are about to find out...
Upon leaving the cafe and entering the park, we noticed that everyone had several unruly kids and was about 22 stone. We seemed to be the only people not wearing polyester branded sportswear.
We realised on looking at the map that the park is divided into two with the wildlife bit at the back and the entertainment/theme park the first bit you have to go to to get to the animals. I am not exaggerating here when I say that this first part is like entering the seventh circle of hell. Loudspeakers playing that godawful theme from "Frozen" and various slides, rides, amusements and later a stage with various workers dressed as animals leaping about like they were on on acid. We sat waiting for our friend to use the loo observing the scene around us. Lots of people shouting at their kids with fags hanging from their lips while on their mobile phones shouting at whoever is on the other end. The theme from Frozen has gone now, replaced by Blame it on the Boogie and then bizarrely some gangster rap and I don't know what else because we didn't stick around long enough to find out. Our thoughts at this point being let's just see the animals and then we can get the hell out.
At this point you cross a road into the animal bit. There's still garish signage everywhere and again it's all aimed at kids and very commercial. There's a sign pointing at something you think is an animal enclosure off to the left but in fact is a set of slot machines. There's a little kiosk selling animal feed for £1 a bag so we get two and are dismayed to discover each bag contains half a finely chopped carrot. We are about to lose all hope when we go round a corner and are met by the sight of a majestic white tiger looking straight at us! It's still not that busy as everyone else seems to be at the amusements so we are able to spend a good amount of time observing at a close distance before he wanders off.
We then go into a building and watch a talk given by a young lady with a voice like nails down a blackboard. During the talk lots of small animals are brought out including rats, a skunk, an owl and some ferrets. It's mildly interesting but all very dumbed down and patronising and delivered in that childrens TV presenter on speed style everybody hates, especially children. The kids in the building are all getting restless at this point because they just want to go back on the rides and not listen to the screechy lady with the distressing voice. The good thing is the owl is flown around and lands on perches very close to the audience, it's possible to get right up close to the animals if you sit down the front and the animals all seem to be well looked after and healthy. Obviously none of the kids are watching and the parents are all telling them off. It's at this point that they decide to play a video at full volume about Hero Rats and it has a very annoying song, again in children's entertainer style high pitched shrill about the poor little suicide rats that are used to detect land mines. I'm rather horrified by this piece of propaganda and we are then asked to give money to the rat which has been trained to put it in the money box. Hmmmm I hope not all the "talks" are like this.
So on to the next talk, which couldn't have been more different. We're at the cheetah enclosure and the speaker is an elderly gentleman who is very interesting and engaging and we see the cheetah being fed by hand by Ian the keeper and another keeper who are inside the enclosure. Fascinating stuff and in complete contrast to what we've just endured. Only thing is all the overstimulated brats and their parents are all shouting at each other, which ruins it a little.
We then wander around the rest of the zoo part, which is rather nice. I'm surprised by how well kept everything is and by how close you can actually get to the animals and they all seem quite happy. We watch more talks including the otters and the red pandas, again fascinating and engaging stuff marred by the whiny brats and their shouty parents. Everyone here seems to have the attention span of a goldfish. And they are everywhere.
Anyway, there's a lot of really good stuff here. The enclosures seem well kept and roomy compared to other zoos I've been to, and views are enhanced by raised walkways and viewing platforms. There's a white leopard that we see in a small enclosure pacing about, we're concerned about him and ask a keeper. Apparently he is in there while the females are fed so he doesn't steal their food. He will be let back out very soon. Perhaps a sign stating this would be a good idea? We weren't the only ones who found this alarming, but most people wouldn't have asked about it and left with the wrong impression.
Throughout the afternoon we are pleasantly surprised by the rest of the animal park, the rainforest house is really nice with the little Tamarins and we see a good selection of animals who all seem very happy and well looked after. By now we have learned to try to filter out the thousands of people who take their kids out in public to shout at and humiliate them.
We then go and look for the bird section, but can't find it. Twice we are given directions then discover a very narrow path with no signage at the back of the gift shop. This leads to the birds. Upon arrival we are invited into the Lorikeets house where we are given a little pot of nectar and an elf'n safety brief before we are lead through and they all land on us to drink the nectar. This is a highlight of our day, it's £1 extra but well worth it. We come away having taken lots of nice photographs of the beautiful birds on each other's heads and it didn't feel rushed or scary. Very pleasant. The rest of the bird part we have mixed feelings about - some fabulous birds but all the enclosures look a little small and in need of updating, is also has a feeling of being tucked away from the main attraction. Mind you with all the shouting that's probably a good thing, for the birds at least. There's also an arena in the middle where they do bird displays but there was nothing on at the hour we visited.
Following this we make our way back for the lion feeding, we notice a lot of people have left and we get a good view from the platform as the lions are given their dinner. Again the elderly gentleman is giving the talk, which is really interesting but unfortunately a lot of the kids are moaning they are bored and they want to go home. Then the parents are moaning that the kids are moaning. There's three lions eating a horse about 18 feet in front of us and a man who has known them since they were cubs and has worked with lions for many years is telling us about the time he slept next to one and all these miserable excuses for humanity are starting to wander off. At this point I wonder what is wrong with these people. Why do they come here? Then I remember the funfair style attractions and I believe therein lies the problem.
I don't know if I would come back here. The lions, tigers, leopards etc are amazing. We really enjoyed some of the talks and chatting to the keepers afterwards. This part is really nice, but you have to dodge all the overstimulated brats and their horrible parents shouting into their phones. Perhaps it would be better on a school day?
It's such a shame that it can't just be a peaceful wildlife park/zoo and they need to have the nasty entertainment to draw the crowds, I wonder if they took it away, got rid of the plastic and dumbing down kiddy focused nonsense and made it more about the animal experience, made that more engaging, would they attract a different sort of crowd that wouldn't make it so unpleasant for serious visitors who just want to come to "Paradise" wildlife park to enjoy the magnificent animals? I do worry about the effect all the noise and stress has on the creatures, whose hearing and sensory perception is far greater than ours. Maybe they could bulldoze the theme park style attractions and make the animals the main gig? We'd certainly come back then, and frequently.
Source: tripadvisor.co.uk