Wardale Williams - Independent Opticians in Sudbury

5/5 based on 308 reviews
Latest Reviews
A lovely experience -as always- ar Wardale Williams. Greg has been wonderful in helping my daughter get the eye care needed and Vicky has been so lovely and she has the most wonderful customer care.
Many thanks
Emily
google.com
Source: google.com
THE BEST SUNGLASS SHOP IN SUDBURY!!!! Wardale Williams has the most lovely shop assistant. A special mention must go to Vicky who very kindly fixed my sunglasses for me and was so friendly. Thank you so much for all your help.
google.com
Source: google.com
I recently visited Wardale Williams in Sudbury to choose new frames. The experience was fantastic from start to finish. Kirsty and the team there were welcoming and knowledgeable. She patiently answered all my questions and helped me find frames that suited my face shape. Overall, I highly recommend them.
google.com
Source: google.com
Joanna was really helpful, kind & utterly professional - highly recommend
google.com
Source: google.com
Went into Sudbury branch convinced I would need glasses after six years free following cataract operation on both eyes. Delighted to say I was told that although my eyesight could be marginally tweaked with the aid of spectacles it was still more than adequate for reading and driving. After more than 55 years of spectacle/contact lens wearing I am overjoyed to be told that I still don't need them - at least not for the moment. I am genuinely touched by the honesty of the practice - had I been told I now needed glasses, I would have had no reason to doubt them - but also at the professionalism, politeness and punctuality of the entire experience from booking the appointment, to being seen bang on time, to having everything explained to me succinctly and professionally. I'm fairly sure at some time in the future I will once again have to wear a visual aid of one sort or another. When that time comes I will at least have the consolation of knowing where to go to get the best possible service. Very impressed indeed!!
google.com
Source: google.com
While visiting Sudbury had an issue with my glasses. Wardle Williams repaired them free of charge. A very nice gesture and lovely staff .
google.com
Source: google.com
Excellent service and highly recommended. From making the initial call, booking in and sight test with Greg, very happy and confident in the service provided. Thank you for all your help, you're a fantastic team.
google.com
Source: google.com
Excellent service, very happy with my visit and the selection of glasses available.
google.com
Source: google.com
Great local opticians in Sudbury. First visit for me as a new resident to the area. Not the cheapest place to get glasses but certainly the best experience. From the front of house receptionist to Vikki who helped me choose my frames, everyone was very welcoming. No feeling of being rushed (unlike some other opticians) and I was made to feel perfectly relaxed and at ease.
Thank you to all involved in my appointment.
google.com
Source: google.com
Very good service as always.
Joanne was efficient and proffesional but managed to retain a good sense of humour
She explained all the procedures and their results.
All in all an enjoyable ,if necessary,experience.
Would recommend Wardale Williams without reservation.
Irene.
google.com
Source: google.com
Wardale Williams are the best opticians I've ever been to. They take time with you, no hurry. They explain everything to you and help you. I wouldn't go anywhere else now.
google.com
Source: google.com
Visited for routine annual eye test. Optometrist very thorough. All staff very helpful.
Thank you.
google.com
Source: google.com
Excellent service. Lovely friendly, knowledgeable staff. I would highly recommend to anyone. I would never go anywhere else!
google.com
Source: google.com
Both Holly and Kirsty were friendly and very professional. Holly completed my eye exam and Kirsty helped me pick out my first frames and also a pair of sunglasses.
google.com
Source: google.com
Great service very pleased with my new glasses as my light sensitivity is much more at ease now. Thank you to Vickie and Kirsty for being so attentive in sorting out a fitting for my tinted lenses!
google.com
Source: google.com
Both Vicky and Kirsty were excellent, patient, friendly and v helpful.I'm glad i chose Wardale Williams rather than a 'chain' of opticians!
google.com
Source: google.com
Professional, prompt and courteous service with a very satisfactory outcome. I felt the eye examination was professional and thorough.
google.com
Source: google.com
A warm and friendly welcome from start to finish.
google.com
Source: google.com
As always, I have to say how positive and pleasant my latest visits to Wardale Williams have been, from the eye test, excellently and cheerfully performed by Greg, who explained everything to me very well, on to the dispensing process with Kirsty, who was also very polite and friendly, as was Vickie, who, in an equally polite and friendly manner, dealt with my collection of my glasses, including finely adjusting them so their fit was just right on my face. Thank you very much to you all, and keep up the good work, which I highly recommend to anyone in need of it. :-)
google.com
Source: google.com
Find the staff all very friendly, and thank you for fitting me in on a cancellation and thank you Joanne for doing my eye test
google.com
Source: google.com
Excellent service as always
google.com
Source: google.com
Both my wife and I receive excellent care. The staff are personable welcoming and above all highly professional. The service is provided in immaculate, highly equipped consulting rooms. Wouldn’t dream of going elsewhere!
google.com
Source: google.com
The same friendly, efficient care I’ve experienced at your Haverhill and Halstead premises. But with the added bonus of wheelchair access ability. (The only difficulty was the pavement sign at the entry door).
google.com
Source: google.com
I have been a client at Wardale & Williams for the past 30 years, I cannot recommend them highly enough. The service is superb and personalised to each individual client. I have complex eye problems and have every confidence in their ability and willingness to work with be to find acceptable solutions.
The range of frames they carry is next to none and their dispensing opticians are professional, helpful and honest - an essential quality when you are choosing new frames.
Other family members and some friends have also converted to Wardale and Williams and have been equally impressed.
google.com
Source: google.com
I was overdue an eye test and chose Wardale Williams in Sudbury through recommendation. The service I received was welcoming, friendly, relaxed and professional. My thanks to Joanna for her time spent on a careful and forensic eye examination and the resulting excellent prescription, Kirsty for finding the perfect frames and Vicki for fitting them with a detailed explanation of the prescription. The reception staff were also very helpful and attentive. I have no hesitations whatsoever in highly recommending the services of Wardale Williams.
google.com
Source: google.com
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Latest Feedback

In October 2018
Melnuk J said

The sight test given at Wardale Williams is 100% - it couldn't be better