Drain Doctor Plumbing
Latest Reviews
Great service incredibly efficient and very informative about what was going on. Can't recommend them enough
Source: trustpilot.com
Andrew was excellant from South Staffordshire and Black Country Drain Doctor, punctual, pleasant and well organised. Left site neat too.
Source: trustpilot.com
Excellent service from.booking right through to completion.
Friendly and professional engineer who kept us informed of actions and price
Thank you
Friendly and professional engineer who kept us informed of actions and price
Thank you
Source: trustpilot.com
The guys were absolutely amazing from the second they walked in, listened to our concerns thoroughly and then investigated the issues straight away. So thankful they got the job done on a Saturday evening, one guy came over after a call from james - over and above!! Thank you
Source: trustpilot.com
Easy to book in and get a appointment. Then on the day great work from Bez! Clear quote on what he was going to do. Work was carried out quickly and professionlay. Got to see result of camera investigation so we could view the drain was cleared and the potential cause of the blockage.
Source: trustpilot.com
Jake came out to us soon after we called, located the source of the problem between drains in the garden. Provided a good & fair price for the work required.
He completed the work and got us back to normal in no time.
If ever we have any problems in the future I’d not hesitate to have Jake back again.
Very professional and great service!
He completed the work and got us back to normal in no time.
If ever we have any problems in the future I’d not hesitate to have Jake back again.
Very professional and great service!
Source: trustpilot.com
Phone call made regarding blocked kitcken outside drain. Richard attended the next day as agreed with the call taker. He Viewed the issue with the drain and and stated how much it would cost. The price was agreed and the drain was clear within 25 minutes and the slight mess from the drain was also cleaned up.
A great service recieved and a hard working operative for the company. Highly recommend should you have blocked drains.
A great service recieved and a hard working operative for the company. Highly recommend should you have blocked drains.
Source: trustpilot.com
Our call out was out of hours and the response time was great... Logan was absolute brilliant. Sorted out our issue quickly and professionally! Logan is a credit to the company - highly recommended!
Source: trustpilot.com
Logan came out on an emergency call in the dark having been sent by a colleague.
He persevered with the problem as he was concerned he wouldn’t be able to clear the block but after several attempts he had success.
At every point of the process Logan explained what he was doing in clear and understanding manor.
Would recommended Logan 100%
He persevered with the problem as he was concerned he wouldn’t be able to clear the block but after several attempts he had success.
At every point of the process Logan explained what he was doing in clear and understanding manor.
Would recommended Logan 100%
Source: trustpilot.com
Very professional and curtious
Source: trustpilot.com
Andy came to us on Sunday morning, very punctual, really friendly and totally professional! He located the issue immediately and fixed it straight away. 10 out of 10 for service & a truly great guy. Highly recommend 👍
Source: trustpilot.com
An absolute briiliant Company from requesting the service to the work being done.
Richard was very friendly and thorough and sorted the problem most efficiently.
Thankyou Drain Doctor would highly recommend the service.
Richard was very friendly and thorough and sorted the problem most efficiently.
Thankyou Drain Doctor would highly recommend the service.
Source: trustpilot.com
The engineer arrived and was very polite and friendly. He assessed the situation and gave a quote which we were happy with and set to in solving the issue, which he did with no drama's. I would have no problem in recommending Drain Doctors to anyone with issues. Very professional with good advice!
Thank you!
Thank you!
Source: trustpilot.com
Really impressed with this company.
Following a Christmas Day loo blockage we had Drain Doctor (Logan was their chap) who attended and cleared the initial blockage for us. Checks revealed a major problem with tree roots having grown into the pipework and mains drain. A further callout was needed - with specialist equipment required to sort the heavily matted roots. Logan again attended and carefully sorted the root issue for us. Whilst the job was not a cheap one - the price quoted was around what we had expected for this type of work - they actually quoted the likely 'maximum' for the job. As they didn't have to undertake one element of the clearance during the second visit they did in fact charge us less than the original quote so that made a refreshing change. Normally companies would try the reverse - give a quote and then 'have to add on' for extra - whereas the Drain Doctor team gave us the worst case scenario but ultimately charged less. Overall we were really impressed. They were very professional throughout, attended on time when they said, did a thorough and tidy job and then charged less than what we thought we may have to pay. Would certainly recommend.
Following a Christmas Day loo blockage we had Drain Doctor (Logan was their chap) who attended and cleared the initial blockage for us. Checks revealed a major problem with tree roots having grown into the pipework and mains drain. A further callout was needed - with specialist equipment required to sort the heavily matted roots. Logan again attended and carefully sorted the root issue for us. Whilst the job was not a cheap one - the price quoted was around what we had expected for this type of work - they actually quoted the likely 'maximum' for the job. As they didn't have to undertake one element of the clearance during the second visit they did in fact charge us less than the original quote so that made a refreshing change. Normally companies would try the reverse - give a quote and then 'have to add on' for extra - whereas the Drain Doctor team gave us the worst case scenario but ultimately charged less. Overall we were really impressed. They were very professional throughout, attended on time when they said, did a thorough and tidy job and then charged less than what we thought we may have to pay. Would certainly recommend.
Source: trustpilot.com
Jake was on time and ran through everything I needed to know. His attention to detail was second to none and he cleaned up after he had finished! I would highly recommend Drain Doctors Burntwood. Thank you Jake for a highly professional job.
Stu...
Stu...
Source: trustpilot.com
We had a sewage blockage in our garden that had overflowed and made an huge mess. Although it was a Sunday, Ben came out to fix it, at the time we were told he would arrive. He was brilliant, he explained what needed to be done and why and got the job done in less than an hour. We would recommend Drain Doctor to anyone who has sewage problems. He also went above and beyond and even and cleaned up the area where the damage was caused. He was very polite and pleasant and we would definitely recommend his services.
Source: trustpilot.com
The job was undertaken swiftly after a call out. Important repairs were made in the cellar following an inflow of water.
The engineer, Andy, was quick to identify the problem and find a solution. His communication at every stage of the work was excellent. In addition, he was sensitive to not standing on a new carpet in his work shoes!
The engineer, Andy, was quick to identify the problem and find a solution. His communication at every stage of the work was excellent. In addition, he was sensitive to not standing on a new carpet in his work shoes!
Source: trustpilot.com
I've used this company many times before and I'm always happy with the service they provide. Each time, a different engineer but always the same excellent standards! Had a stop tap replaced by Drain Doctor but failed within 12 months (faulty tap from screwfix). Drain Doctor replaced the faulty tap at no extra charge. I would highly recommend!
Source: trustpilot.com
Once again drain doctor were brilliant.We had a blocked sewer pipe . They were quick to come out , effective and did a clean job. Ben who came out to us was very professional and polite. I would definitely recommend Drain doctor for any blockage issues
Source: trustpilot.com
Absolutely Fantastic. The engineer couldn't work out why the drain wouldn't unblock. Everything he tried wasn't working but he problem solved and managed to get the drain unblocked. Really impressed with the can-do attitude. Drain is now unblocked and these guys need a pay rise. Very professional all the way.
Source: trustpilot.com
Had a guy come called Jake from the Burntwood branch. He was such a down to earth friendly guy, very professional. He fixed my issue straight away with my drains. And explained everything in detail to me what the problem was and the work he carried out. I would definitely recommend using these guys and more so if you get Jake. Xx
Source: google.com
Excellent company to deal with from the engineers to office staff.
Really pleased with the quality of service, work and customer service which had not been the same through the contractors initially called out through my Home Care Cover.
Really pleased with the quality of service, work and customer service which had not been the same through the contractors initially called out through my Home Care Cover.
Source: trustpilot.com
Andy Jones came out on a Saturday evening to help with our blocked drain which was causing our toilet to overflow. Andy was really knowledgeable and really helpful. He was very friendly and an all round lovely guy. Thank you Andy you saved our day!
Source: trustpilot.com
Great service and quick response.
Harry came out and sorted the problem straight away.
The weather wasn’t great and the drain is in a very dark space but he persisted and didn’t leave until he was sure it was fully clear. Great attitude and friendly chap.
Would recommend them!!
Harry came out and sorted the problem straight away.
The weather wasn’t great and the drain is in a very dark space but he persisted and didn’t leave until he was sure it was fully clear. Great attitude and friendly chap.
Would recommend them!!
Source: trustpilot.com
I rang Drain Doctor Burntwood at 3pm today as we had a blocked drain. Jake came out, within the time I was told and completed the job by 5.30pm (and on a Sunday!). Throughout the job Jake kept me informed, explained what he has doing, at the end showed me what he had done and left everything clean and tidy. Jake was extremely professional and a credit to Drain Doctor. Exceptional service, thank you.
Source: trustpilot.com
