Drain Doctor Plumbing
Latest Reviews
An absolute briiliant Company from requesting the service to the work being done.
Richard was very friendly and thorough and sorted the problem most efficiently.
Thankyou Drain Doctor would highly recommend the service.
Richard was very friendly and thorough and sorted the problem most efficiently.
Thankyou Drain Doctor would highly recommend the service.
Source: trustpilot.com
The engineer arrived and was very polite and friendly. He assessed the situation and gave a quote which we were happy with and set to in solving the issue, which he did with no drama's. I would have no problem in recommending Drain Doctors to anyone with issues. Very professional with good advice!
Thank you!
Thank you!
Source: trustpilot.com
Really impressed with this company.
Following a Christmas Day loo blockage we had Drain Doctor (Logan was their chap) who attended and cleared the initial blockage for us. Checks revealed a major problem with tree roots having grown into the pipework and mains drain. A further callout was needed - with specialist equipment required to sort the heavily matted roots. Logan again attended and carefully sorted the root issue for us. Whilst the job was not a cheap one - the price quoted was around what we had expected for this type of work - they actually quoted the likely 'maximum' for the job. As they didn't have to undertake one element of the clearance during the second visit they did in fact charge us less than the original quote so that made a refreshing change. Normally companies would try the reverse - give a quote and then 'have to add on' for extra - whereas the Drain Doctor team gave us the worst case scenario but ultimately charged less. Overall we were really impressed. They were very professional throughout, attended on time when they said, did a thorough and tidy job and then charged less than what we thought we may have to pay. Would certainly recommend.
Following a Christmas Day loo blockage we had Drain Doctor (Logan was their chap) who attended and cleared the initial blockage for us. Checks revealed a major problem with tree roots having grown into the pipework and mains drain. A further callout was needed - with specialist equipment required to sort the heavily matted roots. Logan again attended and carefully sorted the root issue for us. Whilst the job was not a cheap one - the price quoted was around what we had expected for this type of work - they actually quoted the likely 'maximum' for the job. As they didn't have to undertake one element of the clearance during the second visit they did in fact charge us less than the original quote so that made a refreshing change. Normally companies would try the reverse - give a quote and then 'have to add on' for extra - whereas the Drain Doctor team gave us the worst case scenario but ultimately charged less. Overall we were really impressed. They were very professional throughout, attended on time when they said, did a thorough and tidy job and then charged less than what we thought we may have to pay. Would certainly recommend.
Source: trustpilot.com
Jake was on time and ran through everything I needed to know. His attention to detail was second to none and he cleaned up after he had finished! I would highly recommend Drain Doctors Burntwood. Thank you Jake for a highly professional job.
Stu...
Stu...
Source: trustpilot.com
We had a sewage blockage in our garden that had overflowed and made an huge mess. Although it was a Sunday, Ben came out to fix it, at the time we were told he would arrive. He was brilliant, he explained what needed to be done and why and got the job done in less than an hour. We would recommend Drain Doctor to anyone who has sewage problems. He also went above and beyond and even and cleaned up the area where the damage was caused. He was very polite and pleasant and we would definitely recommend his services.
Source: trustpilot.com
The job was undertaken swiftly after a call out. Important repairs were made in the cellar following an inflow of water.
The engineer, Andy, was quick to identify the problem and find a solution. His communication at every stage of the work was excellent. In addition, he was sensitive to not standing on a new carpet in his work shoes!
The engineer, Andy, was quick to identify the problem and find a solution. His communication at every stage of the work was excellent. In addition, he was sensitive to not standing on a new carpet in his work shoes!
Source: trustpilot.com
I've used this company many times before and I'm always happy with the service they provide. Each time, a different engineer but always the same excellent standards! Had a stop tap replaced by Drain Doctor but failed within 12 months (faulty tap from screwfix). Drain Doctor replaced the faulty tap at no extra charge. I would highly recommend!
Source: trustpilot.com
Once again drain doctor were brilliant.We had a blocked sewer pipe . They were quick to come out , effective and did a clean job. Ben who came out to us was very professional and polite. I would definitely recommend Drain doctor for any blockage issues
Source: trustpilot.com
Absolutely Fantastic. The engineer couldn't work out why the drain wouldn't unblock. Everything he tried wasn't working but he problem solved and managed to get the drain unblocked. Really impressed with the can-do attitude. Drain is now unblocked and these guys need a pay rise. Very professional all the way.
Source: trustpilot.com
Had a guy come called Jake from the Burntwood branch. He was such a down to earth friendly guy, very professional. He fixed my issue straight away with my drains. And explained everything in detail to me what the problem was and the work he carried out. I would definitely recommend using these guys and more so if you get Jake. Xx
Source: google.com
Excellent company to deal with from the engineers to office staff.
Really pleased with the quality of service, work and customer service which had not been the same through the contractors initially called out through my Home Care Cover.
Really pleased with the quality of service, work and customer service which had not been the same through the contractors initially called out through my Home Care Cover.
Source: trustpilot.com
Andy Jones came out on a Saturday evening to help with our blocked drain which was causing our toilet to overflow. Andy was really knowledgeable and really helpful. He was very friendly and an all round lovely guy. Thank you Andy you saved our day!
Source: trustpilot.com
Great service and quick response.
Harry came out and sorted the problem straight away.
The weather wasn’t great and the drain is in a very dark space but he persisted and didn’t leave until he was sure it was fully clear. Great attitude and friendly chap.
Would recommend them!!
Harry came out and sorted the problem straight away.
The weather wasn’t great and the drain is in a very dark space but he persisted and didn’t leave until he was sure it was fully clear. Great attitude and friendly chap.
Would recommend them!!
Source: trustpilot.com
I rang Drain Doctor Burntwood at 3pm today as we had a blocked drain. Jake came out, within the time I was told and completed the job by 5.30pm (and on a Sunday!). Throughout the job Jake kept me informed, explained what he has doing, at the end showed me what he had done and left everything clean and tidy. Jake was extremely professional and a credit to Drain Doctor. Exceptional service, thank you.
Source: trustpilot.com
The two guys who came were really polite and managed to clear our drains that were blocked, would 100% recommend, especially these 2 guys!! They were brilliant and got the job done.
Source: trustpilot.com
Very efficient & courteous service… helpful advice !
Source: trustpilot.com
Great Service
Holly on reception was very helpful and explained the process clearly.
Jake the contractor, called to advise he was 30 mins away, then called again while on the job to explain what needed to be done.
Holly on reception was very helpful and explained the process clearly.
Jake the contractor, called to advise he was 30 mins away, then called again while on the job to explain what needed to be done.
Source: trustpilot.com
Pleasant customer service would use again. Very pleased with the service.
Source: trustpilot.com
I wasted their time by initially saying 'no' when I got the quote...but then realised I need an expert to jet wash the blockage...else it's me getting changed, climbing up a ladder, onto the roof and drilling holes in the toilet drain pipe ! Dumb idea. I appologised and the gentleman (Harry) was kind enough to come back in the house and complete the job. Sorry again, and thank you sooo much.
Source: trustpilot.com
excellent communication, very professional. all health and safety pre-start and risk assessments carried out.
clearly explained what he was going to do and how. carried out work quickly and left areas clean and tidy.
clearly explained what he was going to do and how. carried out work quickly and left areas clean and tidy.
Source: trustpilot.com
Fantastic service, free call out & quote - got work booked in the following week. Richard was absolutely brilliant, explained all the work clearly, fixed the problem perfectly and left house / garden tidy. Will be using for any future drain or plumbing work!
Source: trustpilot.com
Completed my drains and soil &vent pipe when they said,both engineers very polite and helpful today,Richard on his own yesterday with a nasty and arkward job stayed late to get drains working,Thanks Lads.
Source: trustpilot.com
Great service received from this Company. I called in the morning with an issue with our toilet and an engineer came out lunchtime.
The blockage was dealt with promptly and I happy with the service received.
The blockage was dealt with promptly and I happy with the service received.
Source: trustpilot.com
Very quick response to attend and solve the problem
Source: trustpilot.com
Holly was very helpful indeed.
Source: trustpilot.com
