We stayed here on a bank holiday and we loved it. The service was the really good. The room was very clean with sky sports on TV for the lads. The breakfast was extra and we were glad we decided to have it as it was really good. We got back to the hotel late and the bar was closed but they could not do enough for us and opened the bar so we could have a night cap. We will go back soon.

I've stayed here before and it was good to see the service is as good as before. The check in staff are helpful and smiley, which is nice. Free WiFi that works on the 4th floor.
Breakfast is very good - excellent porridge and fresh cooked bacon and eggs. Only tiny gripe was the limited choice of room drinks (only 1 chocolate sachet). View form the front of the hotel is boring - carparks, some rooms apparently look onto the Bolton football ground (The hotel is part of the Reebok stadium). Local taxis easily booked.

We booked a room here as we held my Uncles wake at a suite in the hotel, the staff went the extra mile the whole time including taking a group of the kids down to the pitch and a mini tour, amazing. The food was lovely and the breakfast had something for everyone. The room was clean and comfortable but did get really warm and as was patio doors leading to the terrace it was locked so couldn't get any fresh air in, lovely view of the pitch from room.

This was our first stay at Whites and we were impressed with the welcome we received at reception and the modern 'Art Deco' feel of the place. There was more than ample free parking, although I don't know what it would be like on match days. The location just off the M61 and near Horwich Parkway train station is very accessible and convenient. Manchester is only 30 minutes away by train.
Our room was comfortable but we were a little disappointed with the old style TV. The bath was a good size but the shower screen lacked a base seal and it was impossible to prevent water escaping onto the bathroom floor.
The buffet breakfast was acceptable, though a little cool on the first morning, but one of our cups and the coffee pot were cracked. Something I would not expect in a four star hotel.
Although we were generally impressed with the friendliness of the staff, the hotel information guide in the room stated "Please note guests are not allowed to bring their own food and drink for personal consumption on the property. A £30 fine will be imposed if seen or reported." In my opinion, this is somewhat threatening and not the warmest welcome to extend to hotel guests. However, the hotel is next to a large retail park with a good selection of restaurants and fast food outlets, so there is no need to eat in the hotel. There are also M&S, ASDA and Tesco stores nearby. So you could buy sandwiches or snacks to take away: not that I would suggest trying to sneak them past reception and eating them in your room!!

Not having visited the Reebok Stadium ever before, I was soon to realise that the De Vere White's Hotel was quite a unique venue.Whilst being a part of a number of exhibitors at the event, it was extremely convenient to have a hotel right next door to the exhibition venue that I was attending.

However, if you are attending an event I found that there were two ways to get through to the hotel from the exhibition area which essentially is the main reception for football ground, a short walk outside the building in a clockwise direction using the hotel entrance as "6 o'clock", takes you round to the men public entrance for what appears to be the conference/exhibition Centre. However if the weather is bad, the last thing you want to do is to walk outside. There is a route through from the exhibition Centre which takes almost the same amount of time although you do have to have your human GPS skills switched on. The staff were very friendly and accommodating, and extremely well-run hotel with good facilities. Would stay again.

Extremely clean, lovely staff, amazing architectural staircase, mid-blowing views over Bolton Wander's football pitch. Excellent conference ushering and food, 2 great evening meals. Free spa facilites. My only mild complaints - too many fluorescent lights and dark drawn curtains for the conference, and having to go up stairs to go down is a bit disorientating!

Just stayed here again for about the 4th or 5th time, as ever my short stay was excellent. It was made even better by the free upgrade I received to a penthouse suite, from what I thought was a very good room rate as it was. Amazing value. The staff both on reception and in bar/restaurant are always pleasant and courteous, a big bonus. Nothing seems too much trouble for the staff and they are always ready to engage in polite conversation with you. I also noticed that the right hand do to reception was not available but just loved the sign on it saying that it (the door) wasn't feeling to well but hoped to be back at work soon.......superb touch.....congrats. to the manager. I'll be back again....

I've stayed at this hotel a number of times and have only recently felt compelled to write a review. I first stayed here in 2010, regularly, for about 6 months. My next visit was this week. Here is my review - and comparisons to 3 years ago.

When I arrived, I was greeted by a nice warm smile and a friendly member of staff. I was checked in and made my way to the room. I knew what to expect so I didn't pay much attention to the room at this point. I dumped my bags and went to the bar area. It's nice to see that they are now offering free wifi - this worked strongly in the bar area and pretty well in the room I was in.

I ate in the spacious bar area. The food quality is good and reasonably priced. I thought it was slightly cheaper than 3 years ago so maybe they've changed the menu and pricing slightly. Drinks, I think, are overpriced. £3.40 for a pint of coke...

It would be nice to see a larger screen, maybe a projector, in the bar area. The area is large with lots of seating, but a very small screen (32''? 37''?). On the night of the Manchester Utd/City derby, there were a lot of people in the bar. It just didn't work for me...

Breakfast is ok. Standard set up really. I found the bread used for the toast to be slightly stale - maybe is was sitting out too long in the morning, maybe it was the days' before bread that was being re-used...? The coffee is not nice, slightly burnt. The tea is ok.

Some of staff are friendlier than others and make more of an effort to smile and say hello. I found this mainly to be on the breakfast shift where there is less 'effort' made.

The room is standard. A relatively small size if I'm honest. There is a TV in the room, which I was surprised had Sky Sports on it, but was equally surprised to see it was an old school deep TV, not a flat screen, and the picture was fuzzy on most, if not all channels.

The 'Double' room was 2 singles pushed together, and because of this, the side tables and light switches were situated further than an arms length out of the covers. You had to get out of the bed, or really stretch over if you were to with them off. A small thing for some, but when you're tired, it makes the issue seem bigger than it is.

The sleep quality was ok. The beds were firm and there was a medium thickness duvet on the bed. When I'm trying to get to sleep, I like it to be as quiet as possible. That wasn't going to be the case in this particular room. The radiator in the room needs hot water running through it, it's not an electric one you find in most hotels, and the noise that is generated from it in a quiet room - you'd think someone was having a shower next to you. I thought it was loud. This is an issue I had 3 years ago and I was moved rooms which helped so it's not every room....

The bathroom was poor. The shower had been moved and the holes just had filler in them - it looked really messy. The corners of the bath/shower had dirt or mould on it. I didn't want to get close enough to check it out if I'm honest!
I've attached pictures of the bathroom as this is the area i was most disappointed in.

The gym facilities are ok. Some good weights, 2 benches, cardio machines, a swimming pool, Jacuzzi, sauna and steam room. I've used all of these facilities and they're ok. It's good to see you don't need to remember your £1 for the locker anymore in case they've ran out of tokens. There is a keypad system where you put a 4 digit pin in and that's your locker code. Nice touch.

Check out was simple but I was surprised to not be asked if I'd had a nice stay. At least then I could've told the lady 'no'.

All in all, a mediocre stay. This is advertised at a 4* hotel. Now, I don't profess to be a jet-setter, but I've stayed in a lot of hotels for business and this just isn't as good as other 4* hotels. Nor, in my eyes, is it a 4* - 3* at best. For a hotel with similar amenities, try the Mecure Last Drop Hotel. Good food and excellent gym facilities. Both better than here.

If it wasn't for the location for work, the free wifi and the fact there are gym facilities here, I would always choose the Premier Inn over the road. The staff are friendlier, the sizes of the rooms are bigger, the TVs are flat screen and better picture quality, the beds are comfier, the bathrooms are cleaner, and you get more for your money food-wise.

I hope this helps whoever reads it.

Stayed at this hotel for 2 nights wanting to get away from your Ibis and Holiday inn, wanting to try something different. The hotel itself is within a perfect location and there is an ample amount of car parking spaces available. We booked the classic standard rooms. The rooms are very clean and the beds are the comfiest that we have slept on at any hotel. The front desk are very friendly from the moment we entered throughout our departure. The spa facilities - pool and sauna is quite average. The gym was very well equipped with all the standard equipment that you would expect. We did not get a chance to try out the bar/ restaraunt or try the breakfast so cant really comment on that. For the price we paid we thought that we would be staying at a similar quality such as the Ibis or Holiday inn but we where very shocked at how much better this hotel is for comfort, value for money and service. Overall this hotel exceeded our expectation on all levels. We will definitely stay here again when visiting Bolton.

Very good all round, masses of car parking, providing there is no match on, Spacious room with excellent amenities including iron and board and free wifi. Very good meal with huge portions very well cooked and served. I will be back on business and won't be looking anywhere else round here. Feels significantly better than other De Vere establishments that I have visited.

Stayed here while visiting family. Lovely hotel, breakfast was great. Shopping close by. Didn't get chance to use amenities of hotel. Will definitely be going back to this hotel and will hopefully use the amenities next time we visit. Thank you for a lovely stay

stayed 5 and 6 april , this is the 5 time we have stayed and we are returning on 26 and 27 april . but this time bringing friends . rooms allways clean standards never drop . well done all staff and management . food great value well cooked , and a great relaxing atmosther in the bar area . its right on the tip of the motorway so , ideal place to get to all the town centeres ie manchester bolton oldham wigan 45 min drive to blackpool . theres a great retail park right next to the stadiem all shops you can think of from tesco to asda to next . to no shortage . a shoppers dellight . at night if you dont want to eat in loads of restaurants to choose from around the hotel . or if . like us you dont want to venture they have a great leisure complex ie swimming pool sauna jacuzzi steam room and a well equipped gym .. THE HOTEL IS DOING A OFFER AT THE MOMENT FOR A SUNDAY SPEND 30 POUND ON FOOD IN THE HOTEL AND YOU CAN STAY THE SUNDAY NIGHT FOR TEN POUNDS FOR THE ROOM . again well worth the stay . and great credit to management and staff . see you on the 26 and 27 april with new quests we are looking forward to a return . well done .stuart gayle brierley ps we have brought our kids in the past so is child friendly lots for the kids to do

I have been staying at the De Vere Whites Hotel for the past 5 weeks, and all i can say is, WOW! the service from all of the staff has been brilliant, and after long days and sometimes not the best of days at work, going back to the welcome from the staff there is brilliant, I am now on first names terms with most of the staff because of there friendliness and mannerism in the environment they're working in. The wardrobe in the rooms is slightly close to the bed but that's nothing at all to complain about, beds are fantastically comfortable, bathrooms are excellent, and the quality of both the bar and restaurant menu is fantastic along with the breakfast, the only thing i could suggest is that the portions for things like the chips on the bar menu are a little bit bigger than they are. Only major issue is the amount of children in the hotel from the Bolton Academy with the noise they make and running around the corridors, I found a group of Australian kids to be chucking water at each other down the corridor a couple of weeks ago.

Overall brilliant stay, and i look forward to checking in again next week for another 6 weeks!

The hotel looks good from the outside, but as a hotel expert i can say that its not up to proper 4 star standards, so if you want a sophisticated hotel experience you wont find it here.

The hotel offers good rates though and for these reasons, its worth while staying.

However;

We had to order our lunch at the bar and pay in advance, my meal was poorly presented, my lager flat and the plates were not cleared even after 30 minutes of us finishing the meal. There wasn't a waiter about the whole time. More reminiscent of a cheap Witherspoons pub including the clientele.

One of two lifts not working meaning lengthy waits, and one entrance door out of service. Spoke to a guest who informed me that the lift was broken last week.

Breakfast really basic, patisserie consists of a small wooden tray with tiny pastries (7) left at 9.30 and these were not of a high standard, scrambled eggs left for far too long, dry and powdery. Not 4 star at all.

This is the second time we have stayed, and both visits were roughly the same in all respects. We will be happy to stay again given our needs (location) and only hope he hotel improves to its potential.

We stayed on Friday night and have to say the hotel was lovely. Could hardly believe I only paid £20 for the room. Breakfast was an extra £15, but worth it. Thought we were going to have problems with youngsters running up and down the corridors, but my husband asked them to keep the noise down and it was fine. Planning our next stay already. Well done everyone

Reception staff pleasant,
Free car parking
Free wi fi
Room clean.
Excellent breakfast.

Handy location for major routes.

Within a retail park.

Negatives -

Noise from cage fighting event attendees leaving ground during early hours.

Lounge area could be improved as tables left dirty,although not many customers.

.

2 Adults 2 Children aged 9 & 6
Stayed b&b 22nd-23rd March in a Penthouse Suite.

This is our second review about this hotel and i must say it will not be as good as the first review.
We used Whites Hotel as a base for our short break to Manchester because having stayed here before we had a good idea what to expect but left the hotel slightly disappointed.
The lady on check in was really nice, just what we expected.
We arrived at the hotel about 5pm, the weather was really bad (snow and ice) all the way down so we decided to eat in the hotel bar.
The food was really good and we were made welcome by all the staff.
After our meal it was off to bed, we were having a day at Chill Factor on the Saturday so wanted a good nights rest.
The problem was the bedroom was really cold and my wife and kids had trouble sleeping.
We just put this down to the icy conditions outside so didn't feel the need to complain.
On our return to the hotel after our day out we again decided to eat in the bar.
The young girl on the bar had a face like a smacked a**e, not only did she not want to be there she made it quite obvious to everyone of the fact, at one point telling the kids to shut up while they were at the bar waiting to ask her for something.
My kids are very polite so they would not have been misbehaving but again i let this go because everyone has an off day.
The bar area was quite busy and the staff were out of their depth, they could not cope.
There did not seem to be any one person in charge, just a few young lady's trying to do their best yet failing miserably.
We are not the type of people to complain about anything really, we are a normal family, my wife is a teacher and i run my own business so we are both used to dealing with the public and we both understand how things work but Whites is supposed to be an upmarket hotel and the guests expect just a little more from the staff who work there and when they dont get that bit extra have every right to complain.
My wife gave up chocolate for lent so asked if she could have some plain biscuits sent to the room, she is still waiting, the food order in the bar was wrong when it came but again not something worth complaining about we thought as the food that was brought looked great so we just tucked in.
On arrival at breakfast on the Sunday morning, the smacked a**e was at the entrance to the breakfast room, we were shown to a table and that was it.
We are still waiting to be offered tea and coffee but the food was excellent, the problem is the misserable girl at the entrance.
I had to make a massive effort to keep my mouth shut, we ate breakfast and left the building.
I think the bad points of our trip to Whites are minor but need pointed out so other guests know what to expect but dont be put off, Whites is a good hotel and most of the staff are down to earth and very friendly, the food is great and the rooms are excellent if a bit chilly.
There were a group of American people in the hotel and they were all complaining how cold the bedrooms were, i was told that some asked for heaters.
We will not be visiting Whites again i dont think, we will have to see.
I am away next week and have just booked Worsley Park which is just down the road, we fancied a change.
Whites is so handy for the Manchester area this is why we have used the hotel before but one or two things (or staff members) let this hotel down for us this time so we probably wont return.

We have booked to stay in the penthouse suite on the 17th May, we are so excited for this , however for the price we are really dissapointed that breakfast is not included in the price. Apart from this small thing we are looking forward to our stay and i am sure it will be amazing like other reviews state.

We stayed here a few weekends ago and the hotel and staff itsself were lovely.
Hotel was great and was good for what we needed it for all the esssentials and for the price you really can not moan BUT......
About half 2 in the morning all i could hear from the room above was lots of banging, screaming and loud shouting for at least half an hour, finally I thought it had stopped then again I heard loud shouting, crying and swearing coming from the carpark.
Get up after an hour of lying there listening to it to see out the window two girls and a lad fighting in the car park over some issues that to me would be shown on Jeremy Kyle.
Either way not the hotels fault but after travelling and then being awake from half 2 till half 4 made me not best impressed but I would stay at the hotel again just for the fact the hotel and facilities are great.

I visited this hotel along with other family members as part of an anniversary party. We booked 7 rooms in total and all managed to get a dinner, bed and breakfast deal for £79 per room and we even got a bottle of wine with dinner. Even though there was a home game on, we were directed to dedicated parking for the hotel and the number of football supporters using the hotel was not over-bearing. The staff were excellent and the service at dinner was efficient and friendly. The leisure facilities were good and the fitness suite was well-equipped. I would highly recommend this hotel if you are looking for good quality accommodation in the area.

Stayed Saturday night 16-03-13. Check in was fast and friendly we had room 520 towards the end of the right hand corridor on level 4 which can be confusing. The room was standard with plenty of wardrobe space and the usual array of things you normally find in this kind of hotel room, my wife would have liked a shower cap though. The hotel bar was very quiet and drinks seemed reasonable at £4 pint. We ate in Reflections restaurant which was also quiet the food and service was excellent. Check out was also pain free.......

Stayed at de Vere whites last night, and I must say what a lovely hotel with friendly staff. Breakfast is a must buffet style and very tasty. The bed was amazing and our room spotless. Would definitely stay again. Loads of restaurants and cinema, bowling close by with Scott's bar across the road. With on site swimming pool, gym sauna, steam room and jacuzzi perfect for relaxing. Had a fantastic time thankyou all at the de Vere

We stayed at this hotel after staying at the brand new east midlands orchard hotel, so I suppose after brand new and not much used building it was more noticeable how tired and dated some of the fixtures in our room were although everything was quite serviceable and clean.
We purchased the room in the spring sale at a very good price and breakfast was extra I think about £7.50 each which was a reasonable price I thought, not too over the top price wise for eat what you want buffet style. We were told that we could use the leisure facilities when we checked in but did not have swimwear with us so did not on this occasion.
We went out to explore the local area as the hotel is situated within the Bolton football stadium and the surrounding area which was in the middle of a shopping park with the usual branded shops and several food outlets. I must say that I do agree with the review that stated that the only reason for staying here would be for the football or an event, although easy access and good road links would be good for business travel.

My wife & I booked in at the De Vere Whites hotel at Horwich, Bolton for one night as we were attending an event at the same venue. I've stayed in a De Vere hotel before & was quite impressed but this one..... well it just fell short of our expectations. We booked in early to take advantage of the facilities before heading out for our evening function. Nice reception & a freindly check in experience. Our room was on the first floor & right next to the "Pure" bar which gave Mrs reviewer some cause for concern but feeling assured that we would be amongst the last out of the bar I didn't think it was worth asking for a move. Bedroom view...... Car park & M61 but thats the same for all but the flashy few that can afford a view over Bolton Wanderers football pitch. The room was a little bit tired looking. The hotel generally looks modern but the TV's in the room are of the old CRT type & ours had a cracked casing which had been repaired with Araldite. The bathroom could have been cleaner. Stains on the cealing in the main bedroom but in general OK. I've recently stayed in Premier Inns & took advantage of their £19 room sale. Their rooms were far superior than this £75 one. Swimming pool small but clean & adequate. Jacuzzi wasn't working. Steam room & sauna were fine. Breakfast was of the buffet type & was very good. All in all nott bad but i've definately stayed in better for less money.

If you are visiting for a football match (like we were) this is the perfect hotel. On a freezing cold day, I was in my warm room in little over a minute after the final whistle.

I left it a bit late to book for a match day so was unable to bag a pitch view room, but the room we had was good. Good bed and very clear and serviceable.

However, the TV was like something from the 1990's. The hotel needs to realise all programs are in wide screen now, and the only thing this relic would have been good for would have been Donkey, Kong, Pac Man or Space Invaders.

We had dinner in the main restaurant, which was at best, just about OK. 3 Steaks were ordered Rare. One was medium, one was well done and the other would have snapped in half and given me splinters if I had bent it in half.

However, a complimentary bottle of wine was offered as an apology and 3 more steaks - medium were soon wheeled out. I realised this was as good as it was going to get, so didn't make another complaint - plus the wine was very nice!

Breakfast was comparable to that of a Premier Inn in terms of selection and quality, although a bit more expensive. Nothing to fault in particular, but next time I would give this a miss.

All the staff were very friendly and the pool was excellent, although the Jacuzzi was shut. It had been for some weeks we were told, so this could have easily been relayed at booking.

Our visit was on a cold March day, so the lack of air conditioning in the room was not a bother.

I would return here without a doubt. Next time though, I would look at the fixtures and book early to try and secure a pitch view room. I would also make use of the eateries on the retail park rather than the hotels restaurant.

Overall a modern, clean hotel, however, if you were not coming to a football match, I have no idea why this location would appeal to anyone - unless they were a fast food freak and wanted to be within a 5 minute walk of Pizza Hut, MacDonalds, Subway, KFC, Nando's and others I can't remember!