stayed here 4-5 times and love this hotel - just stayed for two nights.
two rooms reserved on their winter deal. Nice spacious surroundings
with an ambience befitting a 4 star Hotel.
Reception staff not that friendly on check in. Had Phoned ahead and
asked for a pitch view room but it wasn't even mentioned at check in.
We got the standard rooms which are nice anyway. The leisure suite is
very relaxing with a good pool, steam and sauna.
The breakfast is super with lots of choice and very pleasant staff.
The bar is expensive as is the restaurant, particularly compared to the nearby
Harvester. Many other restaurants are found at the adjacent retail park,
inclu; Nando's -Chiquito's - Pizza Hut etc.
We did eat in the India Gate which is about
5 mins drive away and the Harvester which is 3 mins walk. Both were excellent.

Have stayed at Whites Hotel about 6 times and allways look forward to returning, fantastic hotel, staff friendly , a great place to stay, first class

Stayed here as was at a function at the hotel itself. No issues. For price, room was spacious and very clean. Food was good and service very high. No complaints.

As said in the title, this seems to be the best hotel of De Vere chain we stayed. Whites looks like a "real" hotel out of the others that looked run-down, apparently, because of severe cost-cutting policy adopted by the management.

Whites is very nice and modern hotel, and staff (I am surprised how this company manages to hire and retain these people) is exceptional: you receive very positive attitude at the front desk, and in the bar, and from the chef in the morning breakfasts - the staff is really outstanding there.

Nothing more to say really... Probably, receptionists could be clearer about charging for breakfast, as they very cheerfully tell you about breakfast time and location, so that you may be under impression that breakfast is included in the price - but we can forgive this small trick :)

And last thing... Signs demanding 30 pounds if you eat your food in the premises look a bit harsh and just make an impression that owners try to squeeze you for everything...

An unusual hotel built into the stand of the Reebok Stadium, home of Bolton Wanderers. Large bedroom - modern, functional but not very exciting. Free wifi throughout the hotel. The hotel restaurant has large panoramic windows looking across the stadium football pitch - ask for a window booth. Food choice, presentation and quality were better than I expected in the restaurant although the room service continental breakfast was only adequate. Needs some healthy options like fruit and the tiny thimble juice glass was a bit mean. Not sure who this hotel is targeting but if it's business people the staff could do with some training - 'mate' is probably not the right way to address a customer and a more coherent run through by reception of facilities, breakfast times etc would be helpful to first time guests.

Stayed here recently on a £19 room rate which was good value for money however if i had paid the 70 or 80 pound rack rate i wouldnt be impressed. Room had all the usual features of kettle, trouser press, hair dryer etc but it was nothing out of the ordinary, in fact it even had a very big old style CRT TV. I would say its slightly dated interior wise and could probably do with a bit of a facelift in places.

I'd stay here again but only if it was on a cheap rate deal.

Myself and my husband stayed at this hotel on the 29th December, the room was nice, a little dated but for the price we paid we didn't mind.
The points about this hotel that need 'flagging up' would be -
The 'Leisure Club Lift' - I assumed this lift would take me down to reception, the only sign in the lift said you can't go to the leisure club - but it said on the inside which floor reception was on (this lift was closest to our room for while we were unpacking the car), but then on getting to the relevant floor, and following the signs saying reception this way, found myself at a door I couldn't get through! So had to go back up to my floor, and use the main lifts - this should be made clear before many other people make this mistake!
I'd brought a bottle of champagne with me, as it was 1 month on that date since myself and my husband got married. I went to the bar and asked for an ice bucket - to be told it would be a £3 charge! I refused to pay this and advised I would just have to fill the sink with water then, to which the bar woman advised that would probably be a better idea - surely a bucket with ice in would be cheaper than me having to fill the sink with cold water every 30 mins?? We have stayed in many hotels before (varying from Travelodge to the De Vere in Mottram Hall etc), and have never been charged for an ice bucket.

We stayed here for 3 nights over Christmas on a £22/night room only deal. The hotel was clean and staff were nice and polite. The room was a little dated and need a refurb. Sky Sports in the room was a good bonus :) I found it to be noisy as night as if anyone ran water or used the toilets then it vibrated though the room.

The pool area was fine but again a little dated but better than the run down ones at Ramada.

We only had breakfast on one of the mornings, it cost £7.50 ea. and was pretty averate A 5 minute walk to Frankie & Bennys is recommended as the breakfast is cheaper and much better.

Overall I thought it was good for the price we paid as the location near the bowling, cinema and eating places is good and only 10 mins from the Trafford Centre.

Booked myself and my family in for one night. Requested a family size room and was offered the suite which I payed for.

On my arrival was warmly greeted and plesently surprised with the standard of the hotel. Very nicely decorated and 5 star restaurant overlooking the pitch which was amazing.

The room was awesome. Nice sofa bed for my daughter with her own television. We had our own room and be seperated with a door and glass with blinds so we had out privacy when we needed it but could interact with our daughter when we wanted to.

Our todler was given a extra long child cot which he slept like a log in so it must have been comfy.

We had a trouser presser which was neatly placed behind a mirrored door and our own wardrobe with dressing gowns in. Our daughter had the same. Even the extra large bathroom with tub and shower cubicle along with double sinks had speakers in the cealing so one didnt miss the tele whilst brushing up.

I love this place and will definately return. Makes a great retreat after a hard days shopping at the Trafford Center (10 mins away).

Thumbs up De Veres...... Keep up the good work.

Just got back from a nights stay at whites having stayed at de vere before I was expecting luxury how wrong room was very small and cold windows let in a draught and you could here the road noise the tv was a big old dated type with blue lines going across the screen I was very disappointed with my stay

I have stayed at this hotel a number of times and it fits the bill perfectly for business trips. The pool, gym, sauna and steam room are all very good. Theres lots of parking and its near a large variety of restaurants. Breakfast is pretty good as is the food at the bar and the restaurant upstairs (which is quite pricey).

Free wifi in the rooms is super fast also, very handy!

I stopped here last year the hotel is lovely modern and clean. Would definitely stop again, plus I stopped here on one of the offers which is excellent value.

This was a nice hotel & I have attended functions here in the past but not stayed over. Check in was quick & the staff were friendly. I had an upgraded room to one of the penthouses & was looking forward to seeing it. When I got there & went to check out the view it was of the main road & considering some of the standard/superior rooms had pitch views I thought it strange that these didnt.
The rooms were big, living room, bedroom & huge bathroom. There was a docking station & 2 TV's but agin they were the old fashioned TV's rather than the flat screen so I think these rooms need a bit of an overhaul to bring them up to date.
I would stay at this hotel again but would probably just opt for a standard room as you would only be losing a living room & it would be a lot cheaper.

Very average business oriented hotel. I stayed there a lot, it's one of the better hotels in the area. Service is poor, food proves that England isn't famed for its cuisine. Rooms are clean overall it's forgettable but inoffensive. Best I can say is you won't hate it.

Used this hotel whilst on a business trip. Overall i would say it's very average. Rooms ok, but a little cold with tiny duvets on the bed. Food in the restaurant was ok. No complimentary shampoo and conditioner in the bathroom, which i found odd as usual get this at other hotels.

I use this hotel four or five times a year, mainly because of a combination of its location & it being the best hotel in the area.

The team in the main under the leadership of an extremely professional General Manager usually deliver exceptional service and standards and whilst in the main on our most recent visit the same can be said I did have cause to raise concerns during our stay and at checkout.

I won't labour on all of the details, we were part of a large function in one of the venue's suites with around 550 people attending the function and a fair few of us statyed overnight. The function except for one 'glitch' was spot on in terms of service and quality.

The big disappointment was after the function where a siginificant chunk of those staying over extended the evening in the hotel bar. Although in your room the information booklet states the hotel runs a 24 hour bar the bar staff/Management came around at 02.30 informing us it was last orders as 'they needed to clean the area up'. There was no mess, our party were extremely well behaved and whilst you might argue 2.30 is late enough for anyone to be drinking as the facility is advertised, people were still drinking and enjoying themselves and I would have thought most importantly (from the hotel's point of view) still spending money and increasing their profits..
Also and amazingly although they offer a 24 hour room service facility and you can order food from the front of house staff they would only deliver it to your room and not serve it in the bar! More lost sales or you get inconsiderate guests (which we would not be) who could u8nder these conditions order enough food for say a dozen people who would then all pile into one room to finish their evening but probably at the expense of upsetting adjoining guests. I anticipate this piece of 'sales prevention' cost the hotel in the region of £200 - £500 in lost revenue - nice to be able to do that in recessionary times...............

Probably the biggest disappointment was when raising the points with the duty manager (GM was not available) I felt she was trying to justify the actions rather than recognising the hotel had faield to deliver on what it clearly states it will supply in its own brochures, furthermore I was asked for my phone number so that someone from the ops team could contact me the next day yet 48 hours on nothing..........

Don't let my 'griping' comments put you off, the facitlities (both public areas and bedrooms) and standards in the main are unrivaled in the area and I will be back myself.

I booked a room for my partners birthday, the room was nice and clean, the staff were extremely friendly and helpful. The only downside to our stay was I had booked into the new serenity spa only to be called the day before to be told It had been pulled out of the hotel. So his birthday treat was not as special as I had wanted and the relaxing spa day which was his surprise, before our evening out didn't go as planned. I would have preferred more notice as I would then have booked a different hotel with spa treatments/facilities available.

Made a last minute booking when I had to pop over to visit a sick relative in hospital. Though it was over a weekend, luckily it was one with no league football, so the hotel was very quiet, and a fantastic rate of £49 per room pn was available . Got a room overlooking the pitch, which was a bonus. Clean airy and extremely comfy bed. Liked the swimming pool etc and the water temp was just right. All the staff were very helpful , efficient and friendly, though I suppose, in fairness there was very little to do, with so few guests in residence . Breakfast at £7 was excellent value (cheaper than going to Tesco's caff next door !) . I do not know what the normal rate would be here, but if you can secure a good price room,as I did, cheaper than the Premier Inns/Travelodges of this world, Whites offers great vfm.

Stayed at the De Vere Whites in August for two nights whilst down in the for an Indian wedding.

Found the complex to be of a high standard, and though we only went for the Bedroom only option, the evening meal that my children had was of a high standard.

Used the spa facilities twice and though the changing room facilities were a bit cramped, the swimming pool and rest of the spa areas were kept in a clean & tidy state.

The hotel is easy to find (same site as Reebok Stadium) and has a massive car park. The whole place is very well appointed and the staff good at their jobs and friendly. I thought the design and equipping of the bedrooms was excellent.

The food is very good quality though the Sunday evening menu is very restricted (and very few diners) - they ought to try a bit harder on this aspect of their otherwise first class operation.

I stayed here to run a conference and found the young conference gentleman (Will?) great. He was very professional and helped make the event a great success - full marks here. Staff in the hotel are very helpful, a gentleman carried my bags across to the conference area. I had a good night's sleep, nice and quiet - but to be honest the rooms are nothing special, if it was a romantic weekend away i'd want a bit of luxury. I did very much appreciate a late check out though. Free wi-fi was a bonus, room service was disappointing - I ordered twice and both times my orders were slightly wrong- no yogurt, cold toast that wasn't at all brown ( I suggest covering in a napkin as other hotels do),all sandwich filling requested not included and wrong cereal. Attention to detail needs to be better - I didn't get the morning paper I ordered either although staff did give me a free different paper. I think the staff are great and friendly just a little more care needs to be given with details, also I don't like having to ask to have charity donations taken off my bill - they should be an 'opt in' not an opt out of.
It would be easy to amend these details to make this a brilliant stay rather than a very good one.

very pleasant check in, room was very nice and clean, we had a room overlooking the football ground. we did not eat in the hotel this time instead we visited the Harvester pub ( 5 mins walk away) for an evening meal.
this is the 2nd time we have stayed at Whites and we would definetly stay again

I was here recently for a business function at the stadium. No complaints but it's just a very average hotel. Fine for business, clean, breakfast ok, service good.

Just don't expect the world!

My husband & I stayed at the De Vere Whites on a business trip. Check in / check out was easy & fast, ample safe parking for guests. No lift to our floor where our room was, we had to go up a floor then walk down a set of stairs & the rooms weren't easy to find. The rooms were very small with small beds (double) fixtures & fitting dated, however they were clean. We ate at the hotel my tip is not to bother, the chicken was tough & looked like it had been left in the oven for hours. This was by far the worst food I have ever had in a hotel & breakfast was not much better.

My partner and i got a great deal on this hotel, so we were more than a bit impressed with the hotel, I have never stayed in a De Vere hotel before and since this stay i have been to a few more and they are all of the same excellent standard. The rooms were clean and spacious, and eventhough we were a bit apprehensive as there was a large party being held at the hotel on the night we stayed, it was so well organised it didnt affect any of the other visitors and there was plenty of room in the car park. We didnt book breakfast, but from what we could see it looked yummy, and we would definately stay gain.