Yesterday I attended a baby shower in the restaurant area of the holiday inn. There was a table of 14 of us having afternoon tea and we were very well looked after for the whole afternoon. They let us arrive early in order to set up and arranged extra's such as an extra cake table and even went to find some blue tac for decorations. The afternoon tea consisted of various sandwiches, cakes (lemon drizzle, scone, brownies, mini cakes) and also pots of tea for everyone.
Excellent service and special thanks to the staff for being very helpful and accommodating!

The rating is about right . it is an average three star hotel. The staff are helpful and polite but it could do with a refresh . I would stay again and it is about as good as it gets in Bolton .

I would say the service from staff was great. he room was a bit disappointing. I got the view of scaffolding and backs of a wall. The room was also a bit small and not as shown on the pictures.
The room was just a bit dated.
Room service food was ok. the girl that delivered it was a breath of fresh air and so friendly and helpful. A credit to the hotel.
Be warned the car park is small.
Ok for business but would as for a room with a better view.

We had a very nice stay at your hotel last month. The food was gorgeous and i slept very well in your comfortable beds. The staff were very helpful during the weekend, especially the bartenders/waiters, Anne and Luke.

Stayed for work newly refurbished as many of the holiday inn hotels are which is one of the reasons along with the rewards club that I stay at them regularly, nice restaurant for dinner and good breakfast, can't imagine there's many reasons to stay at this hotel other than work as there's not much to do in the area but a decent hotel none the less

Nice, comfortable room, which was clean and well equipped. Nice supply of toiletries, etc. Bottled water provided in room. Staff very polite and helpful at reception and in the restaurant. Food was O.K. Hotel is very conveniently situated for the town centre.

The rooms were very quiet, even though they often have functions and events down on the ground floor. It's an easy walk from the Bolton train station (mostly through theh pedestrian-only shopping area around Victoria Square).

Stayed here before and it is very handy for town which is full of good places to eat and some good pubs. Every thing is just like most of the Holiday Inns and what you would expect. Very welcoming and friendly staff, if you are driving then please don't forget to register you car at reception or you will receive a surprise in the post.

My family and I have stayed in this hotel a few times in recent years and every visit has been a pleasure.
On arrival of our first visit we were greeted in a very friendly and efficient manner and you d this was something that remains a constant. Staff are all very helpful and friendly and you are made to feel very valued and your custom appreciated .
I've found all the rooms we have stayed in to bee clean, well equipped and perfect for purpose.
We usually stay for a long weekend and have never experienced some of the issues raised in other reviews such as noise etc. Literally had no reason to complain at all. This hotel is my top choice when visiting the area and would recommend to otherrs. Prices are very reasonable and breakfast options are varied and spot on for the start of a big day!
Keep up the good work guys, your doing a sterling job!

We stayed here a month ago little late adding a review but felt I needed to. we stayed here and the service was brilliant. The man at the night time luke couldn't of been anymore helpful very friendly bloke thanks luke for helping to make our stay that little bit more welcoming.

Stayed at this hotel on Saturday 24th June 2017. My first impressions is that it's very dated, you felt as you had gone back in time 10 years or so, it was shabby and in desperate need of a modern overall.

It is my understanding from reading current reviews that their are no plans scheduled for any kind of refurbishment as the owners feel the hotel is running fine and this goes for its current appearance. Furthermore they state that if and when fixtures and fittings are damaged they will be fixed, so maybe in a few years they may digest all the guest reviews and give this much dated hotel a fresh coat of paint and bring in more modern furniture.

This aside I would like to mention the many great attributes this hotel has.

Upon-check-in I was given an a complimentary Executive Room Upgrade which was very much appreciated. This was down to my Platinum Elite Status.

The reception staff themselves excelled in Guest Service Etiquette, they were extremely attentive and very professional. The bedroom I was given was number 321 and I have to say it had everything you could possibly want.

If you put aside its dated appearance and shabby furniture its a decent enough room, it had a lovely mattress and I had a lovely nights sleep.

The Breakfast in the morning which incidentally at weekends is served from 8.am - 12.noon was lovely, the hot food selection was ample, it had fresh fruits, yogurts, a large selection of cold meats, cheese and drinks, the usual full hot food selections were their too and and we were even able to order freshly made omelettes.

The quality of the food was very good, it was piping hot and well cooked.

What I predominantly noticed about this hotel was just how well the staff work together as a team, they were all noticeably hardworking including the house-keeping staff whom made sure the communal areas and the bedrooms are scrupulously clean.

I must give high commendation to the Management as I was very impressed that they were helping out in the restaurant, clearing and wiping down tables, carrying dishes etc, this only goes to show that if you all work together as a team regardless of your position in the hotel then the place will run like clockwork and will be well efficient.

Would I stay here again ?, The answer is most definitely, I had a lovely nights sleep, I had a lovely breakfast and the staff were helpful, professional, attentive, courteous and the management were very much hands-on.

We stayed overnight and it's good and clean really close to town centre and we had a noisy and if you want a wedding the space in there is really big if you do it on a budget, but the hotel itself was clean and good

This hotel is central. great food , service , Can't say a bad thing . All went well . again thanks...........Some of the staff remembered us , so kinda like a reunion Jade , got a promotion. She was exceptional, 2 yrs ago. we had a nice get together .

No complaints. I've stayed here a number of times, and the place is clean, welcoming, comfortable. OK not the greatest location, but pleasant room; generous breakfast. And the evening meal was filling - again, no complaints.

Staff very warm and helpful

Great place to stay rooms very tidy and comfortable. Staff are all friendly and polite. Food is very good to. A small but reasonably equipped gym. A special mention to Luke the night porter. Thanks again buddy!

This hotel is dated and is in need of modernising. With fixtures and fittings dirty and out of date.

The staff are very helpful and checking in and out took no time at all.

The location is good however. Short walk into the centre for shops, bars and restaurants.

This hotel was better than expected. Ok the room I was in was a little dated however it was clean and quiet which is what I look for.
The staff were helpful and I had an evening meal here which was fine.

Location was ok, although I did not go into town. There is a car park which is free to guest, but it was not big so could fill up quite easily.

I'd stay here again

Came to Bolton to cycle the Iron man course. The holiday in was perfect. We ate in the restaurant, had burgers and salad. The gin & tonics were fantastic.

Town centre good location. Disapointted the pool was out of order. Good breakfast.

The staff were very pleasant and eager to help. We arrived early but as we were there for a wedding at 1:00pm we needed somewhere to get changed before the 3:00pm check in time. We asked at reception to be told that a room was ready for us and we could check in immediately. This was unexpected and very welcomed.
We had booked a suite but the room we were given was not what I would call a suite, just the bedroom and bathroom with the bed, one soft chair and one hard chair. Still, we had arrived early.
The meal following the wedding left a lot to be desired, the roast beef was overdone and as tough as leather, but we thought they were catering for a crowd so that may explain the poor quality.
Breakfast the next morning was your typical 2 or 3 star buffet, fruit juices from concentrate, dried up bacon etc. For 4 star we normally have breakfast freshly cooked to order.
In general the hotel needs some t.l.c. and a rethink about the food quality. In my opinion the hotel rates as 3 star but could, with a little investment, be raised back to 4 star.

I've stayed in this hotel for business purposes as it's a very convenient location. The staff are friendly and helpful, particularly the restaurant staff. The hotel is clean and have all the facilities you would expect, tea/coffee making facilities and hairdryer. However, the bedrooms could do with a refresh now.

My wife and decided to treat ourselves to a night away and pick here as there was a good deal on, was upgraded as a Spire member to an Executive Room that was very nice with all the extra's. The bed was comfortable and the shower excellent. Breakfast was very nice and a good selection. The only thing that stopped me giving 5 stars was the young teenagers making so much noise in the corridor on floor three which went on for hours. I am afraid management (not only in this hotel) need to be able to manage this unsocial behaviour.

Everyone at this hotel has been so friendly and helpful. It is right bang in the middle of Bolton Centre which is just perfect for getting to the theatre. Room service is 24 hours and that has been wonderful for me and the beds are really comfy.

My wife and I were in town to watch a play at the octagon.Whilst avin our pre-theatre meal,the intention was to drive home after the show,but after deliberating we both decided to stay over.So I phoned the holiday inn who said they had a family room available for£60.00.Well what can I say about the room,WOW,a massive comfortable room with settee two Rm chairs,two showers two hairdryers,the list goes on.Big comfortable bedlovely snuggly bedding,enabling a first class sleep for us both,also thick blacked out curtains.Went in the bar on our return,a wee bit pricey,but hey we're in a hotel.When we go to see a show again ,wouldn't hesitate to book this lovely hotel again,
Well done guys keep up the good work you all do,
Chris Dooley,
Ps They even lent me a phone charger,which I accidentally left in the room,rather than take back to reception,thankyou for a great stay.

Visited here for work, decor and rooms are dated but clean. I was in king room and needed to decide whether I wanted to have mobile plugged in by bed or be able to turn lights out as you could only do one or the other from each side of the bed! Still had old round 3 pin plugs in the room. Staff eager to please. Reasonable breakfast. Would return - you know what you are getting.