The Last Drop Village Hotel & Spa
Latest Reviews
Enjoyable and comfortable stay.
Our room was dog friendly, spacious, well equipped and exceptionally clean. The bed was huge and very comfortable with crisp white linen. The room was warm with good heating control. Would definitely stay again.
Had brunch in the Courtyard. It was a basic full English but was tepid with very cold tinned mushrooms. Probably won't go back for brunch in the future.
Source: booking.com
Great location and staff.
Some of the staff are nice, The lady who is working at the breakfast was good at her job.
Source: booking.com
An exceptional and beautiful clean warm spa and hotel.
Clean and peaceful
Nothing everything was spot on
Source: booking.com
Gorgeous relaxing hotel in good location
- lovely location near local and national parks etc. - great decor and light spaces - spa facilities were good - great food in both the pub and the main restaurant - friendly staff
- room was cleaned sporadically over duration of our stay and hot drink station/cups not replaced - freeview TV channels only (not a major problem!)
Source: booking.com
Lovely little stay after our friends wedding
The room was great. The location was lovely.
Nothing
Source: booking.com
Not the best
The staff were very helpful
The room had not been cleaned for a while, there was a LOT of dust and a packet of half eaten pistachios in a drawer (good job there are no serious nut allergies). I made reception aware and they apologised, cleaned the room and gave us a £20 voucher. I booked this as a family stay for our daughters birthday yet our rooms were not close together. The pool water was very cold and although you have to book sessions for the pool and sauna (limited to 50 minutes for each), there were so many people that we didn't get to try out all of the facilities. The food was also not the best and we waited almost 40 minutes for our order to be taken when it wasn't exactly busy. We booked our table for 8 and by the time the food was ordered and given to us, it was almost 10pm when we left the restaurant. I won't be going again and would not recommend a stay here.
Source: booking.com
A bit overpriced, but still offers a lot.
Staff friendly. Good choice at breakfast including veggie options. Pool changing clean. Pool open at a good time to take the kids early morning before check out.
Booked a family room for 4, had to ask for an extra cup. Realised later that we only had 3 towels as well. On site pub had limited food options for veggie/halal. Room lampshade a bit damaged, bathroom didn’t smell great- for the price we paid, we expected a little more finesse.
Source: booking.com
Exceptional
Good value for money. Spa facilities great and a lovely roast at the village inn
Source: booking.com
Updating Our Review:
So originally we left a pretty bad review as our experience wasn't great. However I would just like to say that the management reached out to us to discuss our issues and what had gone wrong. They offered for us to return to give them the opportunity to show us that they had taken on some of the feedback. I have to say that this second visit was a completely different experience. It was obvious that the management had taken on board all of the comments from us and other guests over the last few weeks between our visits and completely changed the vibe.
Credit where credit is due
Thankyou
-----------------------------------------
Sorry to have to leave a review online normally allow the business to discuss personally but have to say that we were really disappointed with our stay, bookings were disorganised and missed off, changes to booking were made by the hotel the day before we were expecting to arrive. Tried to reach out to the management privately after a few issues with our stay to discuss further but both the Manager and the director have failed to reply to us which I think is a shame.
Have to say that customer service is not their strong point and we won't be coming back again.
So originally we left a pretty bad review as our experience wasn't great. However I would just like to say that the management reached out to us to discuss our issues and what had gone wrong. They offered for us to return to give them the opportunity to show us that they had taken on some of the feedback. I have to say that this second visit was a completely different experience. It was obvious that the management had taken on board all of the comments from us and other guests over the last few weeks between our visits and completely changed the vibe.
Credit where credit is due
Thankyou
-----------------------------------------
Sorry to have to leave a review online normally allow the business to discuss personally but have to say that we were really disappointed with our stay, bookings were disorganised and missed off, changes to booking were made by the hotel the day before we were expecting to arrive. Tried to reach out to the management privately after a few issues with our stay to discuss further but both the Manager and the director have failed to reply to us which I think is a shame.
Have to say that customer service is not their strong point and we won't be coming back again.
Source: google.com
nic erelaxing weekend break
swimmong pool and breakfast
no instructions for use of safe
Source: booking.com
Would definitely stay again, friendly staff and good location
Clean and interesting to wander around
Breakfast service a little haphazard eg. Our table was cleared whilst at buffet!
Source: booking.com
Amazing place, some small items missing but overall great stay.
I loved the location, how big it is, staff are all so helpful. Amazing design of the whole place. Room cleanliness was great
No robe, tissues, slippers, shower cap, laundry bag, water in room. No concierge to help with luggage No fridge in room Room service tray was not collected
Source: booking.com
Rooms were cosy but nothing luxurious. We got a great deal direct through the website including a 1 night stay, 2 course meal, spa access & breakfast. The evening meal was amazing. Village was very cute. The location was a little disappointing as it has been surrounded by newbuikd houses, also the outdoor pool in the spa overlooked the car park.
Source: google.com
It was a really unpleasant experience .
For two nights, I paid £281.70 for this .
I have sent several emails to the manager , Mike Evans , and have received nothing.
This was the weekend of 30th September!!!!
The room smelt, was so damp they had put the heating on full and opened the windows. The carpet was drenched around the wardrobe.
I have stayed here many times . It is going down hill fast, sadly.
For two nights, I paid £281.70 for this .
I have sent several emails to the manager , Mike Evans , and have received nothing.
This was the weekend of 30th September!!!!
The room smelt, was so damp they had put the heating on full and opened the windows. The carpet was drenched around the wardrobe.
I have stayed here many times . It is going down hill fast, sadly.
Source: google.com
Always have had a lovely stay and want to go back again and again.
The Spa is lovely. Food was good quality and not over priced. Excellent WiFi. If there were any issues they were dealt with quickly. Decor lovely.
Hard pillows
Source: booking.com
Excellent amenities and service
Source: expedia.co.uk
Great place to stay. No laundry bags, tissues, water, fridge in the room, but all else was good.
Source: google.com
Beautiful hotel, spa was so relaxing and staff were so welcoming and friendly.
Beautiful inside and out had a very grand feel to it. I also loved how there is a little village with miniature shops and a pub on site
Source: booking.com
Fabulous pit stop for a long journey North.
Great pit stop for us with 2 dogs on the way up north. The kids loved the pool, and the staff couldn’t have been more lovely!
Source: booking.com
Booked in at the last minute for a business trip. Comfortable bed, good breakfast. My only quip is personal about the location, otherwise faultless.
Source: google.com
Relaxing, comfy night.
It’s a nice location and the facilities “Village spa” was really good.
The property feels outdated to some 4 star hotels I have stayed in. The prices for a night is more than it should be due to the lack of modernising the rooms as there very basic and I wouldn’t say offers a 4 star experience.
Source: booking.com
Exceptional
All good
Source: booking.com
Lovely place to stay when visiting Bolton. Definitely recommend it.
Gorgeous hotel with wonderful surroundings and very nice staff. Size of the room was fantastic.
Breakfast was missing some items according to the leaflet and beds weren't very well made and cleaning during the stay wasn't great, although when we arrived it was spotless.
Source: booking.com
Ripped off by booking.com
It was nice But wasn't happy on booking.com charging me a lot more for the room than last drop village does Disgrace
That booking.com charged me a lot more for the room than the last drop village with out breakfast
Source: booking.com
Perfect
Lovely and beautiful
Source: booking.com
