The Last Drop Village Hotel & Spa
Latest Reviews
Great place, lovely venue with the most amazing team will return .....
Source: thebestof.co.uk
Wonderful Place
Source: thebestof.co.uk
Aamzing stand at the expo and great staff and service.
Source: thebestof.co.uk
Great venue!
Source: thebestof.co.uk
Firstly may I mention the staff. They are exceptional and made our stay even more special. All are attentive and friendly even letting in when we were just walking around the grounds. Massive shout out to the amazing bar men John and I think it was Ian they are absolutely superb, funny and also spot on attentive with service.
The rooms are brilliant, gorgeous shower and bathroom, comfy bed with luxurious bed covers, massive tv, iron ironing board, hair dryer, everything you need.
The spar is brilliant spotlessly clean and amazing pool.
The meal is gorgeous with plenty of choices breakfast is also excellent.
The little shops and the cafe and inn are lovely also and the paninis and sandwiches are really tasty.
I highly recommend this truly excellent hotel, my wife absolutely loved it and as it was our 20th anniversary that really means a lot to me. Thank you to all the team.. we will see you again soon I hope!
The rooms are brilliant, gorgeous shower and bathroom, comfy bed with luxurious bed covers, massive tv, iron ironing board, hair dryer, everything you need.
The spar is brilliant spotlessly clean and amazing pool.
The meal is gorgeous with plenty of choices breakfast is also excellent.
The little shops and the cafe and inn are lovely also and the paninis and sandwiches are really tasty.
I highly recommend this truly excellent hotel, my wife absolutely loved it and as it was our 20th anniversary that really means a lot to me. Thank you to all the team.. we will see you again soon I hope!
Source: tripadvisor.co.uk
Just returned from spa break - good value package which included overnight stay, spa treatments and dinner. Couldn’t fault the spa and the treatments but very disappointed with the hotel. Receptionist who checked us in clearly hates his job and having to deal with customers, not at all welcoming. If you’re having a meal here bring a flask and some sandwiches. After an hour of being seated we had only been served starters and had to prompt the staff to get our main course. In total we were there over 2 hours for three courses - not acceptable. The bar was similarly disappointing, a list of 8 cocktails offered but only 2 were available due to shortage of ingredients!
The rooms were comfortable and clean but customer service was woeful - could do much better.
The rooms were comfortable and clean but customer service was woeful - could do much better.
Source: tripadvisor.co.uk
Hotel nice and comfortable. On arrival man on reception over charged me on the pre approval of my card. Took three attempts to put it right and the intervention of a lady who arrived during the incident. Not a good start. Had a very overpriced meal that was at best okay. I booked a table for six ib the caverary for sunday
On arrival there was no welcome no explanation just a come and get it
As i had asked friends to join us i was embarrassed. Shambolic layout. Very poor vwggie selection. Wife was shown veggie curry. It turned out to be chicken hotpot. Not funny for a veggie person of 40 years. It coyld have had serious consequences with allergies. No apology. It was the waitress last day. Ifelt embarrassed having asked friends over that the service and quality of food was so poor.
The experience was below what i expected of this quality hotlel.
On arrival there was no welcome no explanation just a come and get it
As i had asked friends to join us i was embarrassed. Shambolic layout. Very poor vwggie selection. Wife was shown veggie curry. It turned out to be chicken hotpot. Not funny for a veggie person of 40 years. It coyld have had serious consequences with allergies. No apology. It was the waitress last day. Ifelt embarrassed having asked friends over that the service and quality of food was so poor.
The experience was below what i expected of this quality hotlel.
Source: tripadvisor.co.uk
we attended the wedding at the last drop bolton and Nicola our restaurant coordinator went far above what we expected she was absolutely fantastic she made the night even better than we could ever wish thank you
Source: tripadvisor.co.uk
Attended a showcase for my daughter’s dance school and the room we were in was very nice. There were a couple of weddings going on at the same time too. The meal was very average I have to say but the staff worked very hard and were efficient at bringing out food and clearing away
Source: tripadvisor.co.uk
Lovely trip they even gave me lemon in my water.
Especially Brandon, Lewis, Will and Alicia went abound and beyond. Would 100% recommend. Would 10/10 prom again. Very helpful not tenant happy tanks alot
Especially Brandon, Lewis, Will and Alicia went abound and beyond. Would 100% recommend. Would 10/10 prom again. Very helpful not tenant happy tanks alot
Source: tripadvisor.co.uk
Spa was amazing very relaxing and friendly staff, this was sadly spoilt by the afternoon tea. Phoned to arrange a dairy free option the Maitre d’ states we had not made a big thing about something that could of been sorted by apologising and sorting out but decided to she would get the booking form and phone spa people etc, so what was relaxing then turned into a more stress and upsetting experience. It was eventually sorted but could of easily been sorted a lot sooner and with less stress to us.
The rest of the spa experience was amazing and we had a great day just one sad experience in the middle.
The rest of the spa experience was amazing and we had a great day just one sad experience in the middle.
Source: tripadvisor.co.uk
Stayed over for works retirement party. Over 60 attended excellent service and meal. Breakfast amazing, staff very attentive. Swimming pool and spa area superb. Afternoon tea was good and staff very much on the ball.
Source: tripadvisor.co.uk
Nice stay, only bad part was they didn’t take American Express. All round nice hotel though. Second time I e stayed here.
Source: expedia.co.uk
We got a really good deal through groupon. The hotel was slightly dated but clean and comfy. And the spa facilities are good and again clean. Although the swimming pool seemed to have a lot of chlorine in which stung our eyes so we couldn’t stay in there long. The food for the evening meal and breakfast was all lovely.
Overall lovely and the staff were very helpful and friendly. And they did us a little birthday welcome treat which was very sweet. Would return :-)
Overall lovely and the staff were very helpful and friendly. And they did us a little birthday welcome treat which was very sweet. Would return :-)
Source: tripadvisor.co.uk
Myself and mum got vouchers from groupon for a night stay, 2 course meal, breakfast prosecco and spa treatments! This place is incredible, stunningly beautiful, clean and the staff are very friendly. A few negatives being the check in was late, our room (20) was so hot we barely slept and our treatments that were supposed to be 30 minutes only lasted 20 minutes. If it wasnt for these this experience would have been perfect!
Definitely we will return!
Definitely we will return!
Source: tripadvisor.co.uk
Visited the Last Drop Village this weekend for a school retirement party. From the moment I checked in until I left, I was looked after.
Being the organiser of the event, meant liaising closely with the staff. Jane in the spa had to contend with several changes to our schedule and did this with ease always making it feel like it was no bother.Also Sophie who was on spa reception, she was lovely and very friendly. The banqueting supervisor and his staff were both friendly and attentive.
My colleagues mentioned several times on how attentive all the staff were and how well we all were looked after.
We will definitely be back for future events.
Thank you all so much for looking after us so well.
Being the organiser of the event, meant liaising closely with the staff. Jane in the spa had to contend with several changes to our schedule and did this with ease always making it feel like it was no bother.Also Sophie who was on spa reception, she was lovely and very friendly. The banqueting supervisor and his staff were both friendly and attentive.
My colleagues mentioned several times on how attentive all the staff were and how well we all were looked after.
We will definitely be back for future events.
Thank you all so much for looking after us so well.
Source: tripadvisor.co.uk
Breakfast very good. Room ok, a bit grotty like the chair that was stained and full of hair. Just little touches that could easily bring the standard like touches of paint on bathroom and more that one toilet roll.
Source: expedia.co.uk
Went to a concert at the Macron Stadium and used this as our base. Hotel staff all very nice. We had a family room that sleeps 4 - no problems. Clean room. Nice touches - chocolates, robes and slippers. Got back late from the concert and although food had stopped at 10.00pm they were more than happy to make sandwiches - which was brilliant for most people returning. The bar is only small with 2 staff - so when it is busy and people are having cocktails it can take a while to be served. Surroundings are lovely - lovely little shops and tearoom. Great breakfast buffet. Only wished we had taken advantage of the spa - forgot our swimsuits! We will be back!!
Source: expedia.co.uk
We booked here as it has been recommended so myself and my friend bought a wowcher deal.
We had sent over the order few days before so everything was pre booked and organised.
When we arrived the staff were pleasant but I had to push to get some direction of where needed to go etc which was irritating.
When we found our way to the treatment rooms, no one was there we wandered around a bit and again we didn’t know where to go, it wasn’t clear, no signs to say sit here etc.
The treatments were good couldn’t fault that at all.
Afterwards we found our way to the tea room, I explained we had pre ordered, no one seemed to know what was happening. We were asked what we had ordered, who with, did we have the voucher and so on. It made it awkward.
The bottle of Prosecco I asked for was warm and again there seemed to be confusion when I asked politely if they didn’t mind to put it in the fridge?
The pub next door was closed, again I asked when is it actually open, no one knew they just said oh it’s as and when.... no actual answers. I was asking as I thought it would nice to come back for a family meal.
Overall the place, value for money for the voucher, was good and the food was lovely but I think the staff really do need to work on their customer skills.
When people book these days it’s because they want to feel special for the day.
We had sent over the order few days before so everything was pre booked and organised.
When we arrived the staff were pleasant but I had to push to get some direction of where needed to go etc which was irritating.
When we found our way to the treatment rooms, no one was there we wandered around a bit and again we didn’t know where to go, it wasn’t clear, no signs to say sit here etc.
The treatments were good couldn’t fault that at all.
Afterwards we found our way to the tea room, I explained we had pre ordered, no one seemed to know what was happening. We were asked what we had ordered, who with, did we have the voucher and so on. It made it awkward.
The bottle of Prosecco I asked for was warm and again there seemed to be confusion when I asked politely if they didn’t mind to put it in the fridge?
The pub next door was closed, again I asked when is it actually open, no one knew they just said oh it’s as and when.... no actual answers. I was asking as I thought it would nice to come back for a family meal.
Overall the place, value for money for the voucher, was good and the food was lovely but I think the staff really do need to work on their customer skills.
When people book these days it’s because they want to feel special for the day.
Source: tripadvisor.co.uk
Could you please pass on my thanks and the thanks of our Head of Service, to Nasser and Dan and all the rest of the staff on duty for our Award Ceremony last Thursday. All the staff were really lovely and helpful and this excellent service provided us with a great afternoon. If you could also pass on our thanks to your chefs as the food was excellent and both myself and our Head of Service have received many compliments on the food and the event as a whole.
Also thank you Vicky for your help in organising this event for us at such short notice, thanks to you all for ensuring our staff who have served the Service for many years had a really lovely afternoon.
Also thank you Vicky for your help in organising this event for us at such short notice, thanks to you all for ensuring our staff who have served the Service for many years had a really lovely afternoon.
Source: tripadvisor.co.uk
Me and a friend returned for a spa day after having such a brilliant experience first time round. Safe to say it didn't let us down. The staff were so friendly and the treatments were so relaxing. The therma spa is incredible and the afternoon tea was good too. Highly recommended.
Source: tripadvisor.co.uk
As everyone was checking in at the same time this did take some time, as a busy time more staff would have been beneficial.
Pillows rather hard and could not get anything other that boiling hot water from the shower - reported to reception on check out so hopefully the next person will be able to use the lovely big shower. Good location if attending an event at Marcon Stadium
Pillows rather hard and could not get anything other that boiling hot water from the shower - reported to reception on check out so hopefully the next person will be able to use the lovely big shower. Good location if attending an event at Marcon Stadium
Source: expedia.co.uk
Love staying here, all staff are so welcoming and helpful. Aaron in the bar was so lovely checking if everything was alright and if we wanted any bar snacks. And Megan from the spa was the most loveliest young lady and an gave amazing massage treatment! Couldn’t recommend enough.
Source: tripadvisor.co.uk
Came here with Mum and Sister as part of Fantastic Fizz Friday offer and stayed in an Executive Family Room. This was a surprise for sister's birthday. I emailed ahead of our stay to ensure evening meal booked in and the service before we even started our stay was very efficient.
We arrived before check in, but as our room was ready we will able to check in early. Receptionist extremely helpful and provided us with a map as this was our first time at the hotel. Spa facilities were great and we loved the infinity pool and Jacuzzi, perfect start to our stay. On arrival we were given welcome drink vouchers which was a lovely touch. When we went back to the room, there was a happy birthday plate with strawberries, chocolates and bottle on fizz on ice...sister was surprised and such a special touch.
Evening meal was good, the pate starter went down well and the lamb koftas were amazing! Bar service was excellent and every member of staff greated us with a smile and checked how our stay was going.
The Executive Family Room was very spacious and shower was lovely and hot! If you a light sleeper, you may want to bring ear plugs. We all slept very well and all three beds were comfy.
Next morning we had breakfast, included in the package deal, and this was plentiful. So much choice and you could help yourself til you were full. Excellent!
From start to finish, the overall stay was fantastic. Already talking about our return visit. Thank you last drop village...excellent in every way!
We arrived before check in, but as our room was ready we will able to check in early. Receptionist extremely helpful and provided us with a map as this was our first time at the hotel. Spa facilities were great and we loved the infinity pool and Jacuzzi, perfect start to our stay. On arrival we were given welcome drink vouchers which was a lovely touch. When we went back to the room, there was a happy birthday plate with strawberries, chocolates and bottle on fizz on ice...sister was surprised and such a special touch.
Evening meal was good, the pate starter went down well and the lamb koftas were amazing! Bar service was excellent and every member of staff greated us with a smile and checked how our stay was going.
The Executive Family Room was very spacious and shower was lovely and hot! If you a light sleeper, you may want to bring ear plugs. We all slept very well and all three beds were comfy.
Next morning we had breakfast, included in the package deal, and this was plentiful. So much choice and you could help yourself til you were full. Excellent!
From start to finish, the overall stay was fantastic. Already talking about our return visit. Thank you last drop village...excellent in every way!
Source: tripadvisor.co.uk
Nice room, took a bits to find a suitable parking space. I'm not disabled but have a very painful leg and struggled finding a space. The car park is rather meandering
Source: expedia.co.uk
