Village Hotel Bury
Latest Reviews
Lady at reception was exemplary. Nothing phased her and she was very helpful and patient. Hotel was clean and all staff were friendly. Drinks were a little expensive. Rooms were above expectation and wifi was very good
Source: tripadvisor.co.uk
a good venue for the evening reception, close to good bus/road links. The rooms and venue are very well presented, service at the bar was prompt and polite, the evening buffet and breakfast was very good, varied and plentiful.
Source: tripadvisor.co.uk
A lovely hotel , staff very friendly and helpful , food excellent value in restaurant ,breakfast lovely.
Stayed overnight on the Friday deal , very good value for money will definitely stay again.used the pool , steam sauna etc all facilities excellent and spotlessly clean.
Stayed overnight on the Friday deal , very good value for money will definitely stay again.used the pool , steam sauna etc all facilities excellent and spotlessly clean.
Source: tripadvisor.co.uk
Good relaxing break extremely good value and good mature working staff with experience and friendly attitude towards you and nothing seemed to much trouble for them to make your stay specialfor you will use them again without question l
Source: tripadvisor.co.uk
The hotel was very good, clean and staff friendly with a great choice for breakfast.
Source: expedia.co.uk
Once again, terrific customer service experienced at The Village Hotel in Bury - as soon as we walked in we were greeted by Lauren on Reception who dealt with our check-in. Such a professional, efficient and charming Front of House member of staff (and she remembered me from a previous visit - very impressed). Nothing ... nothing was too much trouble and she paid such kind attention to detail, making us both feel very welcome. After using the spa facilities, which were superb with two wonderful treatments, we returned to Reception to be greeted by Emma, a colleague of Lauren's, to find that a very effective customer handover had taken place. Emma was very clued up on our booking, and we checked into our fantastic club room with a real sense of "Why can't every hotel look after every customer like this?" All the staff were attentive and helpful - a superb experience all round and I could not fault anything. Thank you so much for making our stay so very special. We'll definitely be returning.
Source: tripadvisor.co.uk
Friendly staff and great help from staff, I would stay again soon when I'm next on my trip to bury, I would recommend this hotel to everyone excellent service and well worth the price, and rooms are nice and clean.
Source: tripadvisor.co.uk
I had a club room, the rooms are ok, but pricey. Furnishings are basic, not a "comfort " hotel.
It seems geared up for a one night stay. Overpriced because of the gym, pool etc.
Very noisy as the football was on, plus I couldn't eat in the pub as the football was ticket only! Strange
It seems geared up for a one night stay. Overpriced because of the gym, pool etc.
Very noisy as the football was on, plus I couldn't eat in the pub as the football was ticket only! Strange
Source: tripadvisor.co.uk
Very noisy doors banging throughout the night, neighbours bathrooms can be heard also. If you get a room above the bar noise from chairs being dragged around and loud tv can be bad. Breakfast was good, food and drink from pub good
Source: tripadvisor.co.uk
Excellent hotel with great leisure facilities. Food delivered to room in quick time and was good quality. Check in and checking out was seamless. Breakfast was excellent with a nice selection. I stayed for business reasons but would be great if using for leisure stay too
Source: tripadvisor.co.uk
The hotel is modern and clearn with great amenities. The starbucks in the foyer is a nice touch - and the conference faclitties are spacious and light. if you are arriving late and want to eat - make sure you arrive before 10pm otherwise you will miss out! Conveniently located right next to the motorway and easy to find.
Source: tripadvisor.co.uk
Very good all round hotel, stayed at different Village hotels in the past, and they are all good
Source: expedia.co.uk
A family celebration and overnight stay. Good food and company but mixed feelings about the room with a very low bed and noisy. We also paid full price without breakfast for this. I think we would have viewed it more favourably if we had had time to use the swimming and leisure facilities and had breakfast included.
Source: tripadvisor.co.uk
The village hotel in Bury was a excellent hotel , worth great staff , very helpful and made it do easy to relax . The room we upgraded to exceeded our expectations and the cleanliness did also . Thankyou for making it a lovely weekend
Source: tripadvisor.co.uk
We had an absolutely fantastic night but that was due to the company and C&B team, not the rest of the hotel.
Check in is completely impersonal and I wondered if I'd strolled into a conference centre instead of a hotel reception, no one around to greet and met with tablets for self check in.
This was after lugging a heavy suitcase up the large amount of steps,( not sure how the disabled access works as I couldn't see a ramp or signs to a lift.. ) again, no one around to offer assistance if needed.
Checked into a room that hadn't been cleaned yet, the previous occupants takeaway being our first view as we walked in, great start for the bride to be who was being surprised by the hotel stay.
The housekeeper was very apologetic and hastily cleaned whilst we waited next door with friends, so can't fault her. However the other staff encountered on Reception need to step up their game, had to ask FOUR times for someone to replace/fix the broken fan in the room. One receptionist pulled a face about a friend to me, maybe not realising we were together.. not exactly professional.
The rooms are so dark. Tiny windows, depressing decor. It was hard to get ready for a night out because we couldn't see properly. Ended up holding a compact mirror near the window to apply make up. They were however very clean and the beds very comfortable. Although the blind was broke, went down at night and refused to open again, so even less light to get sorted in the morning!
The party night was great, fantastic music choices, good dj, food was delicious and hot, serving staff seemed pretty enthusiastic and friendly.
Pool/jacuzzi/steam room/sauna all great and really well maintained. Changing rooms are freezing when you get out of the pool though so be prepared with clothes to throw on quickly!
Check out was as bad as check in, ignored at first then told to throw the key in a box, no question of whether we'd had a good stay.
Would I stay again? Probably not. The rooms need improvements and the staff some training in hospitality.
Check in is completely impersonal and I wondered if I'd strolled into a conference centre instead of a hotel reception, no one around to greet and met with tablets for self check in.
This was after lugging a heavy suitcase up the large amount of steps,( not sure how the disabled access works as I couldn't see a ramp or signs to a lift.. ) again, no one around to offer assistance if needed.
Checked into a room that hadn't been cleaned yet, the previous occupants takeaway being our first view as we walked in, great start for the bride to be who was being surprised by the hotel stay.
The housekeeper was very apologetic and hastily cleaned whilst we waited next door with friends, so can't fault her. However the other staff encountered on Reception need to step up their game, had to ask FOUR times for someone to replace/fix the broken fan in the room. One receptionist pulled a face about a friend to me, maybe not realising we were together.. not exactly professional.
The rooms are so dark. Tiny windows, depressing decor. It was hard to get ready for a night out because we couldn't see properly. Ended up holding a compact mirror near the window to apply make up. They were however very clean and the beds very comfortable. Although the blind was broke, went down at night and refused to open again, so even less light to get sorted in the morning!
The party night was great, fantastic music choices, good dj, food was delicious and hot, serving staff seemed pretty enthusiastic and friendly.
Pool/jacuzzi/steam room/sauna all great and really well maintained. Changing rooms are freezing when you get out of the pool though so be prepared with clothes to throw on quickly!
Check out was as bad as check in, ignored at first then told to throw the key in a box, no question of whether we'd had a good stay.
Would I stay again? Probably not. The rooms need improvements and the staff some training in hospitality.
Source: tripadvisor.co.uk
Great club room overlooking the river
Source: expedia.co.uk
A brilliant Hen night in a perfect location. Couldn't have asked for better. Venue and staff were spot on. The 80's Disco was right up my street. Room was comfortable and clean and the shower was fantastic. Thankyou
Source: tripadvisor.co.uk
One slight complain I was asked did I want a room to the front or rear of the hotel I opted for the rear, the distance to get there wasn't an issue, I just thought it was a little confusing trying to find the room 3rd floor two lifts later but overall a fantastic hottl
Source: tripadvisor.co.uk
Got an upgrade to a club room which was very much appreciated after a very long working day
Room was Fantastic very spacious & the best night sleep ever in a hotel the bed was very comfortable.
Room was Fantastic very spacious & the best night sleep ever in a hotel the bed was very comfortable.
Source: expedia.co.uk
Booked this through laterooms. There weren't many options to be close to Bury. This is a big imposing hotel in a business park just off the M66. The check in was super efficient self service, but there was someone there to help if needed. As I was walking in there were quite a few people right outside the front doors smoking and there was a big group of women who were on a hen night gathered and making a noise. I thought "oh dear this is going to be interesting". Anyway the room was large and with a good bathroom and shower. Big TV and a big bed. Clean too. View out the back was nothing special. Slept well and no disturbance from the hen do!! Breakfast was ok. Quite good choices and self service cooked. Bit of a cafeteria feel but OK. There is a big pool and gym which we didn't use but they looked good.
Source: tripadvisor.co.uk
Excellent all round visit, great rooms great service and great food. Looking forward to going back at some point in the future. The leisure facilities looked excellent and I'll bring my gym kit next time.
Source: tripadvisor.co.uk
Great stay and value for money! Would definitely recommend to family and friends. Stayed in a club room which I upgraded two days before the arrival which was great value for money and well worth it. Great experience all round. Lovely staff!
Source: tripadvisor.co.uk
I have stayed at this hotel for a weekend event twice in the past year. Not really anything wrong with it; the bed was firm but comfy, nice big tv, lovely big shower, great breakfast, welcoming and helpful staff. So I would stay again, of course. On the slight downside .. I have to say something about the decor in the rooms, which I can well imagine was imagined as funky and modern, when designed. The walls are painted in a greyish, bluey-green. The windows are only small (and last year, the window in our room was draughty too) and the effect of this is that the room would feel dark and depressing, especially given that the view is of the hotel flat roof, against a typically leaden and dull Bury sky outside. There is a feature wall covered in startling horizontal stripes, a motif which continues across the carpet. The bathroom (in shades of slate grey, warm beige and white) provided relaxing and reassuring respite from this unsettling scheme, but unfortunately I could not sleep in there.
Source: tripadvisor.co.uk
Attended the Village for my Attended my Sisters Wedding. Very clean and service was of a high standard. The rooms are very spacious and very clean bedroom & bathroom. Super comfy beds, slept like a baby!
Source: tripadvisor.co.uk
The 80s party night was fantastic. The food was very poor, over cooked and cold. The soup was like dish water, think the chef was having a night off. We stayed over and the rooms were very nice, clean, comfortable and inviting.
Source: tripadvisor.co.uk
