Burlington Hotel
Latest Reviews
Tatty decor. Meals and service second rate
Source: google.com
Very clean staff are great
Source: google.com
Came here via Shearings and the place is good for 3 stars food is good and the staff are all very good. The hotel itself is a bit dated even though many rooms have been refurbished. We were on the 4th floor and the water pressure is pretty non existent with poor water hardly wetting you in the shower. But all in all a very nice weeks stay.
Source: google.com
I like the old hotels we stay at when we travel with Shearings the rooms are lovely, lounge bars and dining rooms are nice but the corridors could do with a bit of an upgrade. I know we only have to walk through the corridors to get to the cosy rooms but its 1st impressions. The staff at the hotels so far have all been lovely. Our waiter at the Burlington was lovely, thanks to him our mealtimes were nice and relaxed.
Source: google.com
Good friendly service if a little slow at dinner times. Clean comfortable rooms but some areas could do with a lick of paint. Entertainment impossible to see from some areas but this could be improved with a large TV and a camera on the act
Source: google.com
Stayed here for 3 nites mid Jan 2019 and found it much better than some reviews we had read. Good location, clean, tidy and friendly staff. Rooms being updated slowly so when all finished will all be lovely.
Restaurant clean and tidy and staff helpful and friendly. Entertainment was ok. Bingo most nights.
Not sure how but did experience being glutened on Sunday evening (I am coeliac). After dinner we sat in lounge and my stomach slowly started to feel uncomfortable and started to bloat. I looked 6 months pregnant! I said to my brother and his wife "oh no not again this happened at the Melrose".
I was fine on the other two evenings so whether they cross contaminated or gave me something with gluten in I don't know.
I will from now on make sure I ask each evening that they are positive it's not been contaminated or contains gluten.
But it will not deter us from going back.
We had an issue with our room on arrival but got moved quickly to another as the first room smelt of cigarette smoke. Our new room was 136 but did experience on day of departure a person from room 237 got off on first floor and opened our room door with his key. He was just as shocked as I was. Told reception so hopefully that will get sorted. Just glad I was not undressed ☺
Restaurant clean and tidy and staff helpful and friendly. Entertainment was ok. Bingo most nights.
Not sure how but did experience being glutened on Sunday evening (I am coeliac). After dinner we sat in lounge and my stomach slowly started to feel uncomfortable and started to bloat. I looked 6 months pregnant! I said to my brother and his wife "oh no not again this happened at the Melrose".
I was fine on the other two evenings so whether they cross contaminated or gave me something with gluten in I don't know.
I will from now on make sure I ask each evening that they are positive it's not been contaminated or contains gluten.
But it will not deter us from going back.
We had an issue with our room on arrival but got moved quickly to another as the first room smelt of cigarette smoke. Our new room was 136 but did experience on day of departure a person from room 237 got off on first floor and opened our room door with his key. He was just as shocked as I was. Told reception so hopefully that will get sorted. Just glad I was not undressed ☺
Source: google.com
If you're allergic to strawberry, and don't like marmalade, then bring your own jam for breakfast because apart from honey, those are the only options for your toast. Food ok, better than most of these hotels.
Right by the pier, great views to waterfront.
And, added bonus, free WiFi in the rooms, as well as the hotel!
Right by the pier, great views to waterfront.
And, added bonus, free WiFi in the rooms, as well as the hotel!
Source: google.com
Not bad,some things need tweaking. The decor generally needs a good decorator,someone with imagination and style . The fabric of the building in places should be overhauled . The food is ok the entertainment not bad the staff help full and pleasant .
Source: google.com
Ground floor areas generally very nice but our room was very shabby. Tired decor, worn patches on the chairs, cracked washbasin in the bathroom and black marks around the bath.
Source: google.com
We had a room on the front of the hotel overlooking the sea which was spacious and comfortable. The food was good and the staff were very friendly
Source: google.com
Well I haven't stayed here myself yet but some of my family n friends have n they have all said that they were really happy with the service from the staff plus the room was very clean and tidy and they were also very happy with the food so I'm going to be booking myself in for a few days so I'll be able to see for myself etx
Source: google.com
Spent an enjoyable 8 day holiday last week, basic bedroom but always spotless every day. ..easy walk to Pier and larger than expected shopping precinct.
Source: google.com
Hotel well situated looked like a seamans mission from outside needed re painting
Inside fet you were in a different world reception could not be more helpful evening entertainment was very good breakfast good again staff could not be more helpful
The room was spacious newly decorated BUT CRAWLING WITH ANTS take that away more than value for money
Inside fet you were in a different world reception could not be more helpful evening entertainment was very good breakfast good again staff could not be more helpful
The room was spacious newly decorated BUT CRAWLING WITH ANTS take that away more than value for money
Source: google.com
My experience here is certainly better than last year.. We arrived from London Gateway around 2pm it was a good run down. My room is spacious and clean. The Hotel is lovely also the Staff, the Food has been brilliant, entertainment also good, definitely will consider returning next new year....
Source: google.com
The Hotel was okay Our bedroom was freezing. The radiator didn't work so they brought us a small electric heater that did no good at all as there were 3 windows from floor to ceiling .The draught through them was awful I complained again and was given another small electric heater .On the Thursday afternoon they offered us another room which was pointless as we were going home Friday morning. This is the second time we've stayed at this hotel and the second time our bedroom was cold We heard other couples complain about being cold .Such a shame as the restaurant and staff were great and entertainment was good .But won't be staying there again
Source: google.com
Unbearably hot, everywhere but mainly in our bedroom. There were hot pipes in the wall in our room that produced an unrelenting heat. All other sources of heat were turned off and the windows opened as far as they would go but it was hotter than in last summer's heatwave, the only difference being that then we had summer clothes but now, being December, we only had warm winter clothing with us. We had a fan eventually but that only seemed to circulate the hot air. The heat in the dining room was such that people were fanning themselves with the menus. The food was generally homely but good enough, although the tables were much too close together to have a private conversation. Other than that the hotel was comfortable, the Christmas decorations pretty and the position, on the sea front, near the pier and a short walk from the centre, was very good.
Source: google.com
The Hotel is situated on the seafront near to the Pier and within easy walking distance from the town centre. With it being an old building some parts need some TLC. I am not sure sure it is worth paying the price for a room upgrade for what you get. Most hotels I have stayed in provide shower gel and toiletries in the bathroom here you either take your own or they will sell you some. Breakfast was very good with a reasonable choice. Evening meal had a small choice of main courses which where ok but nothing special. Evening entertainment was better on some nights than others. Overall I would rather pay a bit extra and stay in a Coast & Country hotel which I think are far better than Bay Hotels.
Source: google.com
Good friendly service if a little slow at dinner times. Clean comfortable rooms but some areas could do with a lick of paint. Entertainment impossible to see from some areas but this could be improved with a large TV and a camera on the act
Source: google.com
We had to go down to Eastbourne, as my father-in-law, had been taken seriously ill, while on holiday, at The Bay Burlington. He was taken to Eastbourne General Hospital. The staff at The Burlington, have been absolutely fantastic. I would definitely recommend this hotel. Great place and great staff.
Source: google.com
Great place to relax , dancing in the evening , good food. Entertainment let down once again by Debbie Lee James, she managed to clear most of the guests from ballroom in less than 20 minutes. Ruined the evening.
Source: google.com
Nice hotel very close to sea shore. Also close to the pier. Friendly staff. Hotel corridors could do with refreshing and repaint. But the rooms are spacious and very comfortable.
Source: google.com
Well I haven't stayed here myself yet but some of my family n friends have n they have all said that they were really happy with the service from the staff plus the room was very clean and tidy and they were also very happy with the food so I'm going to be booking myself in for a few days so I'll be able to see for myself etx
Source: google.com
Spent an enjoyable 8 day holiday last week, basic bedroom but always spotless every day. ..easy walk to Pier and larger than expected shopping precinct.
Source: google.com
We went with shearings coaches for 4 days, enjoyed our stay very much,Hotel warm and comfortable good food,There was plenty of choice for gluten free food just speak to the staff in the restaurant.Entertainment good and very friendly staff.Rooms cleaned every day thank you for a lovely weekend.We would definitely recommend this hotel .
Source: google.com
Hotel well situated looked like a seamans mission from outside needed re painting
Inside fet you were in a different world reception could not be more helpful evening entertainment was very good breakfast good again staff could not be more helpful
The room was spacious newly decorated BUT CRAWLING WITH ANTS take that away more than value for money
Inside fet you were in a different world reception could not be more helpful evening entertainment was very good breakfast good again staff could not be more helpful
The room was spacious newly decorated BUT CRAWLING WITH ANTS take that away more than value for money
Source: google.com
