Nice!!!!!

I prefer to sit further back for a better viewing experience but the handrail stops half way up the stairs and for those of us who don't feel secure without something to hang onto it's quite unnerving. I don't understand why the rail doesn't go all the way to the top of the stairs.

Great new cinema

Raised seating good. Loads of escalotors to even get in. No good if walking difficulties, now have to pay for parking whereas it was free at Sovereign Harbour.

Big upgrade!

New and very modern high tech cinema. Friendly staff. Love the stadium seating and large screens. They’ve had a lot of technical difficulties but hopefully this will sort itself out.

Always feels like it's in a state of chaos but it's nice and clean and a big upgrade on seats etc compared to the old one! Screens are HUGE so I wouldn't advise sitting right at the front!

Pretty cool screen

Was good but the narration through the speakers were out of sync

Great new facilities but always a long wait to be served at the tills

Can't get enough of Cineworld as I have an unlimited card with them
(I get free entry to standard 2D and 3D films, get discounts on food etc...)

Can't fault much at all, however it is a bit of a walk and a pain to find first time. A bit of signposting throughout the shopping centre would be nice, however I last visited when it was newly built so that might have changed by now.

My main complaint with this is the staff behind the counter. They can't go any slower. No sense of urgency between any of them.

The member of staff who served me couldn't seem to get card payments working, so she said I had to queue somewhere else. There was a working till directly next to her, so why she couldn't have saved the hassle for me, the rest of her customers and her self by just using that one, I'll never know.

So in the end I queued twice, service was slow, so it took me over double the amount of time that it should have done, just to get a drink. I walked away empty handed in the end out of frustration, any longer and I would have missed the start of the film.

Other than this mishap, I have nothing bad to say about Cineworld Cinemas in general.

Overall, I want to round this review off with something nice, despite the staff here being a bit clumsy and unorganised, they are generally helpful. I'm not too sure why people are making complaints about the lighting, it's a cinema, it's going to busy, loud and bright. That's a standard setting for any establishment in the entertainment sector.

I think the setting and mood lighting for this establishment is perfect. The seats are comfortable and offer plenty of legroom and come with armrests and drinks holders.

It looks feels and smells like a modern day cinema should. I haven't yet tried out the HFR (High Frame Rate) showings but i'm certainly looking forward to it and witnessing the glorious picture fluidity and quality of the screens here.

Cineworld has always been a huge step ahead of any other cinemas, (Odeon i'm looking at you), and I will always continue to enjoy their services and high quality screens.

Wow what a place. Comfortable

Exelent

Very pleased seating was comfortable and easy access. Great film.

The new Cineworld in town is excellent. But when are they going to stop charging ludicrously expensive prices for food and drink. On average 3-5 times more than supermarkets.

Prices too much

Lovely new place , only moan needs more signs saying where to go in beacon centre

Quick and easy to buy tickets that haven't been purchased on line. Easy to get Meercat movies reduction.
Very comfortable seats. Great visually, no matter how tall the person is in front of you. Giod sound quality. Red strips on steps for when you leave the auditoriums.

Nice new building, staff friendly, sitting in cinema great but food and drink expensive like most cinemas

Ideal, upscale and cleanly refurbished cinema which is (now) situated in the Beacon Shopping Center which holds an array of shops, restaurants and fun activities to encounter. 2D and 3D screening formats showing a decadent variety of blockbuster films/movies.You'd be a fool not to visit - especially if you live in Eastbourne!

Now looks like the cinema from stranger things... Just sit at row J or further back as anything closer is bonkers

Nice screens yo

Its my least favourite cineworld. Was much better in old location. This one is awkward to get to with long walk from cramped expensive multistory carpark. Lots of lifts or escalators. Dont like it

Screen 4 - Standard seats. Standard screen. Ok as a local cinema but I wouldn't travel for it.

Really like this cinema. Much better than the old one.