The Grand Hotel Eastbourne
Latest Reviews
We stayed for the 2 night package
For new years eve, got to say that this was the best new years stay for me and the wife for many years. The service we received from all the staff was excellent, the food was exquisite, the entertainment was amazing.four off your staff were very friendly and courteous they made us feel at home. The two girls poppy and esmy and the boys Sam and kean please say a big thank you to them
We will be back for valentines day .thank you again and happy new year
For new years eve, got to say that this was the best new years stay for me and the wife for many years. The service we received from all the staff was excellent, the food was exquisite, the entertainment was amazing.four off your staff were very friendly and courteous they made us feel at home. The two girls poppy and esmy and the boys Sam and kean please say a big thank you to them
We will be back for valentines day .thank you again and happy new year
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We went to the restaurant. It is nice although Christmas decoration was a bit disappointing in 2024
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What can you say? It's one of the best hotels in Eastbourne.
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Afternoon tea with the family and Father Christmas
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Esme and poppy was absolutely brilliant, made the night spectacular and they are brilliant and an asset to your team.
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We visited The Grand for my wife's 70th birthday treat.
We were greeted with a lovely welcoming. Our room was also fabulous.
Unfortunately, some of the dining experience let our visit down....
During breakfast a few problems occured. Firstly, i had no knife on my side plate.
Secondly and more importantly, my wife finished her breakfast and I was still eating. The waitress came to the table and took her plate away. This is rude and simply bad manners and unacceptable.
It's such a shame for an establishment of your quality to fail with some really simple mistakes.
Let's hope these matters get corrected .
We were greeted with a lovely welcoming. Our room was also fabulous.
Unfortunately, some of the dining experience let our visit down....
During breakfast a few problems occured. Firstly, i had no knife on my side plate.
Secondly and more importantly, my wife finished her breakfast and I was still eating. The waitress came to the table and took her plate away. This is rude and simply bad manners and unacceptable.
It's such a shame for an establishment of your quality to fail with some really simple mistakes.
Let's hope these matters get corrected .
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Absolutely brilliant place and well worth the experience of fulfilling a delightful holiday break
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تاريخي ✨
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We stayed for a spa break, extremely comfortable bed and very friendly staff. The service was exceptional. We were served by a friendly young lady called Poppy who really went above and beyond making us feel welcome. It was a very lovely weekend.
The food in garden grill was delicious, great facilities and lovely entertainment. Would definitely stay again
The food in garden grill was delicious, great facilities and lovely entertainment. Would definitely stay again
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This is a most elegant hotel, where service and professionalism is in abundance. It is quintessentially British through and through, like going back in time to better days of politeness and standards, so often missing nowadays. Relaxed, comfortable warm and friendly. The rooms are spacious, elegant and spotless. The Grill restaurant was excellent both in quality of fare and service. My dinner and breakfast were served on piping hot plates, my tea in silver pots and the table dressed in white linen with silver cutlery. The staff always immaculate in their livery, always ready to serve, help or just say hello. The location as you might expect is the best available at Eastbourne. I was surprised just how lovely the seafront is here, absolutely charming, old England at its best with an unspoilt seascape void of any ugly turbines. Would I return for another visit? Most definitely.
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Went for a spa day and lunch, the spa was tiny and is used by all the families in the hotel and so there were kids in the pool too which was not relaxing. We didn't realise either that we weren't allowed to use the outside pool, as that was only for residents. It seemed silly in the middle of summer that even though we paid to be have a spa experience we had to stay in the pool in the basement with the children and not be able to enjoy the one outside which was virtually empty. The spa is very dated as well and it genuinely wasn't a very pleasant experience. We had a massage though and that was really good. We also had lunch on the terrace, which was basically at our own risk as the seagulls circled us above, one even swooped in and took half my sandwich away after scaring me half to death. Overall I really don't think the spa is worth the money. The hotel itself looks lovely though
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Just had lunch at The Grand and was very much underwhelmed. I always love the atmosphere there but some of the food and drink was definitely not worth the exorbitant prices. Are they trying to cut costs?
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Great place for an affluent afternoon tea. Service was exceptional. Cake was good to.
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Great hotel, my only gripe was the price of the bar and restaurant. Everything was great 👍
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The spa is great. Staff are welcoming and professional
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Omg. Food so amazing and all the staff superstars. Had the most amazing evening. So kind and inclusive. The wine was stunning
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What a wonderful hotel as the name depicts, Grand. Super atmosphere as you enter the Hotel. Great location near to the promenade. Staff make you feel really welcome. Food is delicious obviously depending on what you order. So next time you visit Hastings get yourself along to the the Grand Hotel and have an afternoon cream tea. 😋
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The hotel is historical and the service is attentive and friendly. Easy and well maintained parking. British seaside hotels tend to lose their luster over the years, but visibly a lot of hard work is invested here to prevent this. The room and the interiors were clean. The indoors pool is very small and a bit stuffy, but clean and features a nice steam room. The staff were very helpful with our questions about sightseeing.
The dinner experience in the regular restaurant was ok, but overpriced and not all of us liked their meals. The breakfast was quite nice with a wide selection of food and nice service.
We've got a sea view room, but most of the view was on the parking lot that is located between the hotel and the sea. So it really depends on the angle of your view.
It's very conveniently located to walk or take the bus to Seven Sisters.
The dinner experience in the regular restaurant was ok, but overpriced and not all of us liked their meals. The breakfast was quite nice with a wide selection of food and nice service.
We've got a sea view room, but most of the view was on the parking lot that is located between the hotel and the sea. So it really depends on the angle of your view.
It's very conveniently located to walk or take the bus to Seven Sisters.
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All the hotel staff were super friendly and helpful and made our wedding anniversary stay special. Dinner in the Mirabelle was excellent as was breakfast. We will return!
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Really really excellent
Old school service in a quintessentially English setting .
Concierges are truly lovely .
Staff lovely
My pooches got treated like royalty.
Breakfast was excellent
Room was great
All round super value for service !!
Old school service in a quintessentially English setting .
Concierges are truly lovely .
Staff lovely
My pooches got treated like royalty.
Breakfast was excellent
Room was great
All round super value for service !!
Source: google.com
We had afternoon tea in the lovely grand hall. The presentation of the tea on fall silver service was very good. Staff were more than helpful and friendly. Thank you for a great afternoon.
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Lovely rooms but the beds and pillow were like sleeping on a blow up bed we went down for breakfast waited a hour for it only to find one sausage one bacon one egg and ten beans and the sausage was sour so don't dream of eating in the restraunt
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Had a splendid lunch. Impeccable service, lovely tableware and beautifully prepared tasty food.
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Excellent hotel.. certainly worth a return visit ... friendly staff, good food and great location.... even on a wet day!
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Great afternoon tea with great service. Lovely hotel.
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