The Grand Hotel Eastbourne

4.6/5 based on 4565 reviews
Latest Reviews
what a place! we actually did not stay here though we regretted that decision once we visited the hotel. but we stopped for a drink in the bar. staff was very welcoming and the hotel is truly magnificent to walk around in
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Stayed for one night. Service was excellent and could not be faulted, 5 star, rooms and some of the general areas are tired and very dated but comfy bed. Great sea front location, works taking place at hotel during visit.
tripadvisor.co.uk
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Excellent spacious light room and view. I felt very pampered and valued as a customer. Staff attention was just right. Highly recommended. I shall stay here at The Grand again on my next trip to the south coast. Thank you. JSB
tripadvisor.co.uk
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A wonderful weekend spent enjoying exceptional playing from members of the LMP (the arrangement of Debussy's 'La Mer' for violin, cello and piano was amazing!) as well as being treated to fabulous three-course dinners with wine, served by attentive staff. We took full advantage of the lovely swimming pool, and will definitely come back next year for the 2019 LMP weekend!
tripadvisor.co.uk
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Just fantastic! as a compaany booking venues world wide for blue chip clients it is refreshing to see a company so dedicated to customer satisfaction, with a 'the answer is yes .... now whats your question' attitude.
they make my job both easier and a pleasure!
thank you to you ALL at this great venue
(client loved it so much they have booked 100 rooms again for next years conference)
tripadvisor.co.uk
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Fantastic hotel . Attention to detail by all staff in providing a family party and making it extra special was excellent. Private dining, quality of the food (evening and breakfast), bedrooms and leisure facilities all receive top marks. Children also made to feel very welcome with a gift on arrival and a night cap of hot milk brought to the room at bedtime. Highly recommend.
tripadvisor.co.uk
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Great tradional Edwardian hotel in prime site on Eastbourne seafront.Function rooms ideal for private dinners/banquets /training /conferences .
Decor well maintained providing a luxurious and welcoming ambience
tripadvisor.co.uk
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The staff gave a very warm welcome to us. Everyone was most helpful and courteous. We had a very pleasant and relaxing time. We had dinner and breakfast and enjoyed all the food. Once again serving staff were very courteous and helpful.
tripadvisor.co.uk
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One of the best rooms I've stayed in at a hotel in the UK. The Receptionist said that I had been upgraded. I knew I had because I paid an extra £45 at the time of booking! It was worth the extra. Good restaurants within 10 mins walk.
tripadvisor.co.uk
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The refurbished rooms are bright, spacious and beautifully clean. Food was nice, and beautifully served. The staff are polite, attentive and so helpful. Worth every penny! It is an easy walk into town.
tripadvisor.co.uk
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The service and food were excellent, unfortunately our room was not. Very old, scruffy and outdated furnishings, who puts carpet in the bathroom?!! Scuff marks on the two walls that we could see and no USB outlets to charge electronic devices. If it was us paying and not our company, we would have asked to be moved to a better room. In comparison to the excellent service provided by the staff, the rooms pale in comparison,
tripadvisor.co.uk
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Me and my partner only stayed for two nights but it really was a treat all the staff were very friendly and would do anything to help first night I visited the spa which was a pleasant experience, the afternoon tea and the evening meals were both really well served and cooked perfection we also had room service for breakfast that was just 10 out of 10 all round second day we both had treatment,s in the spa I had a full body massage and my partner had a facial with a massage well we both throughly enjoyed we liked it that much we are going back in a couple of weeks time as it was so relaxing.
tripadvisor.co.uk
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I have been many a time to stay at this fabulous hotel and always look forward to revisiting it
I was here for a corporate hospitality event but the team still looked after us brilliantly even though they had another big function on at the same time

We stayed over and the room was warm comfortable and I will definitely come again
tripadvisor.co.uk
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Its a nice old Hotel but, Bathroom is not very clean and of course it is forbidden to smoke in the Hotel, but please can you empty theme from time to time. The Service is nice and the Staff are friendly. Tipical Britisch weather
tripadvisor.co.uk
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We had a great stay in this beautiful hotel. The staff were all warm and welcoming. Dinner was really lovely. Breakfast was very relaxed with a wonderful choice. The leisure facilities were very good. The wine list was very impressive but we did feel that it was a little overpriced.
tripadvisor.co.uk
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This is now my 4th or 5th stay at The Grand there is no other place I like to stay then here. The staff are fantastic, the hotel is fab, the food is amazing, the spa is so relaxing. I would recommend this hotel to all. Even though it was out of season the staff were so attentive. Thank you for yet another great stay.
tripadvisor.co.uk
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From the moment we arrived I knew that we would enjoy our three day trip. Great and efficient welcome. The hotel has an old world charm and beauty that really appeals to us. Our room at the front of the hotel overlooking the sea with a large balcony was extremely comfortable (if not a little dated) soon to be refurbished I understand. We dined twice in the Garden Restaurant and on both occasions the food was first class as was the service. The Mirabelle Restaurant was closed for decorating but hope to visit next time in August. Breakfast was a truly scrumptious experience with everything you could possibly require. I particularly enjoyed the good assortment of speciality teas. All that with a great location and good parking. Thank you The Grand Eastbourne.
tripadvisor.co.uk
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Nice relaxed atmosphere. Exceptional service from all of the staff. Good Spa facilities that were very welcoming on a wet and windy day! Lots of space and relaxing cubby holes to hide away and relax in tranquil surroundings.
tripadvisor.co.uk
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A brilliant weekend where the staff couldn’t have been more helpful and attentive. The rooms were amazing and the food very good. They made us feel welcome and special from the moment we arrived to the moment we left.
tripadvisor.co.uk
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Wonderful stay, quality and tradition in abundance, courteous and knowledgeable staff. Good sized rooms with quality bathroom products, a peaceful getaway from it all, highly recommend the dining rooms for breakfast and dinner.
tripadvisor.co.uk
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Have been to The Grand a few times in the last year usually in The Mirabell Restuarant, our last visit on Saturday was to The Garden Restaurant. It was superb in all respects, from our reception on arrival, to when we left, the service was excellent. Food was as expected, fine dining, and not that expensive when you consider the wonderful venue.
We plan to go again when we are back from holiday.
tripadvisor.co.uk
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Very enjoyable birthday weekend. The hotel is a very impressive building and the public areas are very welcoming but guest rooms are a bit tired. All staff are friendly and helpful with good old fashioned 5 star customer service. Menus are good and the food quality is first class.
tripadvisor.co.uk
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The stay in the hotel was great, the service was very nice, beautiful surroundings,delicious food. The spa was fantastic, it was our first time and it really was amazing.Thank you very much. Agnieszka& Karolina
tripadvisor.co.uk
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This hotel offers high standard. Excellent sea view. Very good restaurant with, however, the staff can be more friendly.
The hotel offers spa, and has a large swimming pool. A terrasse close to the pool and a terrasse restaurant is also an advantage.
tripadvisor.co.uk
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This is a top rate hotel with all the grandeur of what a 5 start hotel should be. The staff were all fantastic and if I could remember the name of one particular receptionist that helped us I would single her out but they were all great. I was very unwell during my stay after recent surgery and the receptionist went out of their way to get me bags of vacuumed ice to my room. Unfortunately I did not have the opportunity to use the swimming pool but hopefully will be back again in February for another visit. The winter warmer package is fabulous and an ideal opportunity for people that perhaps would otherwise not be able to afford the stay, to experience the luxury of such a top quality hotel.
I am unable to single out an individual during my stay but I can definitely single out Tania from the housekeeping team who found my brand new Apple Pencil and case that I left behind. I contacted the hotel on the off chance that it might still be there and it is, hopefully I will be reunited with it later today. Tania honesty and integrity,still gives me hope for an otherwise broken world that we live in and goes to show that there are still some genuinely sincere people about. I will be forever grateful especially as it was,a,Christmas gift. Food in the garden restaurant was lovely as was the breakfast. Can highly recommend.
tripadvisor.co.uk
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