The Grand Hotel Eastbourne
Latest Reviews
Excellent stay again at the wonderful hotel. Usual perfect yet homely service. Great food a safe Covid compliant service made for safe feeling. Two pools, tables now also outside on lawn for terrace service. If you like modern hard edge hotels this is not for you but if you want old style service and comfortable surroundings do not hesitate to book.
Source: tripadvisor.co.uk
The Grand Hotel food, wine and service were excellent. The hotel however, is more like a grand old dame whose gest years are passed her. The hotel furniture in the guest rooms and lounge areas need updating. The bathroom equipment could also be updated.
Source: tripadvisor.co.uk
Decided not to go abroad this year - 1st time away from home for 18 months - was not disappointed - excellent standards and wonderful service - could not have wished for better - even the weather obliged.
Source: tripadvisor.co.uk
We are very confident of a wonderful welcome when we arrive. All the staff are so helpful and willing to help from the moment our car is parked for us to our cases sent to our rooms. We can then relax and begin our holiday.
Source: tripadvisor.co.uk
We chose the Grand for this trip as we have visited three times previously and knew we would feel safe and cosseted there. We were not disappointed. From our earliest contact with the hotel regarding our visit we felt that nothing we asked for would be too much trouble. The staff were exceptional. Our room was an executive sea view room and was very roomy and comfortable, with, of course, a beautiful sea view. The bed and pillows were perfect and we slept really well. The food was wonderful. Breakfast was amazing - a very wide choice of dishes, well-laden plates and everything was of really good quality and tasted delicious. Dinner was exquisite. We used the outdoor pool which was beautifully warm and really enjoyable. The Covid restrictions were well-observed but not intrusive. My only (very minor) gripe was that there were no slippers available, but we were provided with white flip flops instead and a nice apology. The bathrobes, towels and bed linen were all luxurious. Yes, it does cost a lot, but it is all well worth it.
Source: tripadvisor.co.uk
Grand hotel in amazing location very central and across from the beach. Staff were friendly. The restaurant was excellent. I really enjoyed my stay and I would return. The spa was nice but a bit tired, especially in the changing room and bathroom. But that does not affect my high view of this beautiful and classy hotel
Source: tripadvisor.co.uk
The 2 nights that we stayed were a lovely break from our busy lives. The room was amazing the food was cooked to perfection and the service from all staff was 2nd to none. It’s a 5 star rating for a reason. You get the best at this hotel.
Source: tripadvisor.co.uk
Had a very nice 4 day break. We had a junior suite which was very spacious and comfortable. Food and service was excellent although a little slow at times.
Had some lovely walks along the prom.
Had some lovely walks along the prom.
Source: google.com
Completely recommend this hotel, went here for a spa day with lunch, massage was amazing very relaxing. Lunch was delicious. All of the Staff in the spa and restaurant where 10/10 very polite, attentive and helpful. We had vouchers and the management was super flexible and helpful at getting our booking adjusted and booked in for us especially at this turbulent time!
Source: google.com
I personally found staying at this high quality hotel a lovely experience from arrival to departure. I had no worries with parking as I was able to pre-book my space on site in advance. The sea front location was great for easy access to the beach and the town centre was a walkable distance for me. My room certainly had the promised sea view. The hotel building had lots of character - not "Uber modern" but more "grandeur with lots of style". Facilities at the hotel are what you would expect of a 5* hotel. A live jazz band playing in the hotel grounds on Saturday was an unexpected treat! I could not fault the service or the food. Staff were all professional, efficient, helpful and friendly. Restaurant menu - delicious choices! I would happily stay at this hotel again.
Source: tripadvisor.co.uk
We would normally go abroad, but due to Covid restrictions took a recommendation to try the Eastbourne Grand. We have to say the experience was exceptionally good, with fantastic staff throughout. Its pricey, but completely met the mark for a relaxing break from the stresses of work!
Source: tripadvisor.co.uk
Enjoyed a weekend spa with group of friends, it’s a very grand hotel, easy parking and welcoming doormen. Great service. Clearly caters for the older person which at 50+ made us all feel young. Beach is immediately opposite and was great for night time party. Some areas in need of a spruce up but apart from that we couldn’t fault it.
Source: tripadvisor.co.uk
Very nice, but would of liked more teabags and coffee in the room.
Source: google.com
We had a slightly disappointing stay at this hotel. Considering it is five-star and extremely expensive (£239) I was expecting more. The bedroom (218) Was on the second floor at the back and was quite small. The bed was far too small, queen size, with a low quality soft mattress.
Aside from that, we had a good stay but Didn’t think It was good value for money, particularly with no sea view.
Aside from that, we had a good stay but Didn’t think It was good value for money, particularly with no sea view.
Source: tripadvisor.co.uk
Quite nice
Source: google.com
This hotel is a beautiful step back in time to when service, care and respect mattered. Nothing was too much trouble during our stay and we felt like royalty. We ate dinner in the Garden restaurant one evening and the food was very good indeed, definitely a contributing factor to this hotel's five star status. One of us is vegetarian and the vegetarian menu is incredible; I'd go as far to say it would tempt many a meat eater to sample the delicacies on offer. We didn't use the spa but we did sit by the outdoor heated pool which was lovely and secluded. I have to give a very loud shout-out to Tony the Doorman, who was the first and last person we saw. Tony was so happy and helpful throughout our stay. He adds the cherry on top of what is a very well made and tasty cake of a hotel.
Source: tripadvisor.co.uk
The Lounge, Terrace and Cocktail Bar is a perfect location for a quiet drink and special occasion. The bar space is very comfortable and relaxed, with periodic decor and theme. The main foyer is an impressive feature to the hotel and perfect for pictures of a special occasion.
The bar has an extensive drinks menu, offering something for everyone. They also provide a selection of small snacks, such as crisps and olives.
The bar has an extensive drinks menu, offering something for everyone. They also provide a selection of small snacks, such as crisps and olives.
Source: tripadvisor.co.uk
We stayed overnight in two junior suite rooms, my two sisters and two nieces were helping to celebrate my daughter's 21st birthday. From the minute we arrived and the helpful concierge helped us to park, we had a very special stay, we firstly had lunch in the lounge which was really good. My daughter and niece had a grand massage, they said the girl was very friendly but nervous and a bit inexperienced. The rooms were lovely, not quite so comfy on the sofa bed though, but handy to be able to share 3 to a a room. The evening meal was exceptional it maybe needed a bit more clarification on the surcharge amount if you had the dinner included as we did. The breakfast was also very good, we were very pleased to see pancakes on the menu. The only thing we did not like was we had booked a outdoor pool slot for the 6 of us and no sunbeds had been reserved for us which we think would have made sense we hd nowhere to put our robes, etc. It was also very busy with a huge amount of people on the sunbeds which was a tad off putting having an audience it was also unclear as to who was supposed to be in the pool. We had seen that the indoor pool was empty on our way out and the young girl when I asked kindly went into check if it was free and said there was 3 spaces in fact no one else turned up and we could have all gone in there, the younger ones still enjoyed the outside pool and in the end came in for a jacuzzi too, when we mentioned this to staff they did say it was tricky to gauge as it had been quiet with the bad weather all week, it is something to consider for future warmer days though to enhance everyones experiences. The staff were very helpful though, they also said it was tricky when people booked slots and then did not turn up. All in all we had a very enjoyable memorable stay, and the staff were so friendly and the food was great, thank you.
Source: tripadvisor.co.uk
Our second visit to The Grand, five days in a nice side sea view room (131). Comfortable room traditionally furnished with a nice marble bathroom.
Very comfortable bed and nice old fashioned service. The key factor at The Grand is the courtesy and helpfulness of all the staff whatever their role.
At the moment breakfast needs to be booked and on a couple of days it got quite busy slowing service but the offering is good. We did not eat in The Garden Room but had another lovely meal at The Mirabelle.
The position of the hotel is very conveneint and it is only a short walk into town where there are many restaurant options.
The weather was mostly good and we were able to use the swimming pool on several occasions - lovely heated pool and relaxing poolside environment.
For those that like modern hotels with lots of "gizmos" maybe The Grand is not for them biut for old fashioned service and values it is hard to beat.
We will be returning again at the end of August.
Very comfortable bed and nice old fashioned service. The key factor at The Grand is the courtesy and helpfulness of all the staff whatever their role.
At the moment breakfast needs to be booked and on a couple of days it got quite busy slowing service but the offering is good. We did not eat in The Garden Room but had another lovely meal at The Mirabelle.
The position of the hotel is very conveneint and it is only a short walk into town where there are many restaurant options.
The weather was mostly good and we were able to use the swimming pool on several occasions - lovely heated pool and relaxing poolside environment.
For those that like modern hotels with lots of "gizmos" maybe The Grand is not for them biut for old fashioned service and values it is hard to beat.
We will be returning again at the end of August.
Source: tripadvisor.co.uk
We love the Grand. It is grand without being stuffy or pretentious. The staff are without exception terrific. We ate every night in the Garden Restaurant and enjoyed every meal. This is a great place to stay.
Source: tripadvisor.co.uk
Lovely hotel, but rooms a bit dirty. Such a shame for a nice hotel.
Source: google.com
We had a cream tea at The Grand and throughly enjoyed it. Staff were attentive and efficient and our food was excellent.
Source: google.com
lovley place
Source: google.com
You need to book one of expensive rooms to ensure comfort
The evening restaurant is pricey and it is a good idea to try local restaurants
The staff are very very polite and helpful and the afternoon tea is a delight
The evening restaurant is pricey and it is a good idea to try local restaurants
The staff are very very polite and helpful and the afternoon tea is a delight
Source: tripadvisor.co.uk
Great food as always
Source: google.com
