The Grand Hotel Eastbourne
Latest Reviews
We returned for our 3rd and best visit. We booked a junior suite which was expensive but bigger than the standard rooms.
The hotel is looking tidier outside from last years September visit and much improved and so was the seafront area.
Apart from a couple of small issues in the Garden Restaurant at breakfast mainly due to tableware, so nothing major , the food and experience were excellent. Please do not revert back to a buffet breakfast a five star hotel should continue with table service for both evening meal and breakfast. Meals at night were actually the best of our 3 stays so well done. Evening meal was an occasion and nice to dress up if you wished and most did.
The outdoor pool was great and we were blessed with good weather. Doormen were always smiling and happy to help. The COVID rules were spot on and everything was clean and safe.
Looking forward to our return next year. Please do not change into a bland modern hotel and keep the bygone age experience which is very refreshing and dare I say it very colonial.
The hotel is looking tidier outside from last years September visit and much improved and so was the seafront area.
Apart from a couple of small issues in the Garden Restaurant at breakfast mainly due to tableware, so nothing major , the food and experience were excellent. Please do not revert back to a buffet breakfast a five star hotel should continue with table service for both evening meal and breakfast. Meals at night were actually the best of our 3 stays so well done. Evening meal was an occasion and nice to dress up if you wished and most did.
The outdoor pool was great and we were blessed with good weather. Doormen were always smiling and happy to help. The COVID rules were spot on and everything was clean and safe.
Looking forward to our return next year. Please do not change into a bland modern hotel and keep the bygone age experience which is very refreshing and dare I say it very colonial.
Source: tripadvisor.co.uk
Hard to keep up a sprawling historic hotel like this so room was a bit rickety and less luxurious than the online pictures suggested. Ask for rooms on the lower floors - they will have bigger windows and higher ceilings than the third floor. Great location. Doorman is a five star first impression in full suit and very five star manner. Rest of staff is young and eager. Bar offers great nibbles with a drink. Late checkout was a measly half an hour. Leaving your car after checkout was also not really possible. Housekeeper was knocking on the door before our checkout time. After Covid lockdown give them some slack! But just know it's a historic seaside hotel not the Four Seasons.
Source: tripadvisor.co.uk
Great location right on the sea front. Easy access to various tourist attractions. Lovely walks nearby. Easy access also to Birling Gap and Beachy Head either by car or bus. Great food either in hotel restaurant or bar.
Source: tripadvisor.co.uk
Completely stunning. What a treasure! We have felt wonderfully relaxed and warmly welcomed. The hospitality here is genuine and authentic. There’s a kindness and there is care. We are overlooking the English Channel…just as Claude Debussy did of course. Sitting in our beautiful sea view room, excited about dinner this evening. There is an understood sophistication here. It’s not plastic. It’s not fashionable. It is established etiquette…so beautifully expressed within the building and by the staff. I cannot thank you all enough. This holiday is actually a holy day. Thank you.
Source: tripadvisor.co.uk
To be honest I was disappointed with our stay. We had a de luxe room which was poky and not really worth what we paid; drinks in the bar were totally over the top and breakfast was underwhelming. The bacon had been sitting for a while before it got to our plates and it took a long time for us to be served, despite being told several times that breakfast was on its way. On the plus side the staff were helpful and friendly and the hotel is clean but it felt to me like it was trading on its reputation rather than providing value for money.
Source: tripadvisor.co.uk
A grande dame of a hotel with excellent staff and an old-fashioned feel. Spectacular common areas, beautiful outside pool, amazing views and very friendly staff. Get a sea view, eat at the Mirabelle and relax in the cocktail bar away from the relative hubbub of the seafront
Source: tripadvisor.co.uk
this was the first time we have been to the Grand in the Summer. Our booking was delayed several times due to Covid but the Grand kept us updated. We were lucky to have the only Executive Sea View room with a balcony just right as the weather was brilliant. Cannot fault the Grand the ambience and all the staff are excellent. looking forward to returning.
Source: tripadvisor.co.uk
We decided to stay at the Grand Hotel in Eastbourne as a treat for our 30th wedding anniversary.
It was excellent, friendly courteous staff excellent all round service. Wonderful food.
Our only comment would be we would have preferred a firmer mattress.
It was excellent, friendly courteous staff excellent all round service. Wonderful food.
Our only comment would be we would have preferred a firmer mattress.
Source: tripadvisor.co.uk
An imposing building both internally and externally gives it a grand feel. The room and balcony were spacious and pleasant but otherwise unexceptional. Good dinner. It seemed odd that the hotel was unable to seat anywhere near all residents for breakfast at normal times. I missed the breakfast buffets usually on offer in these places not least because the room service = limited choice and cold tea & toast!
Source: tripadvisor.co.uk
Excellent staff, excellent food, excellent facilities. Hope to return for our wedding anniversary each year. Everyone was so courteous and made our stay so enjoyable.
The heated outdoor pool was a real bonus. A truly relaxing break.
The heated outdoor pool was a real bonus. A truly relaxing break.
Source: tripadvisor.co.uk
We are regular visitors but our first trip this year and first time with friends who had not visited before. We stayed four nights in room 136 from 4th June. As always we had a wonderful time. Service first class as usual. Great breakfast each morning, ate far too much. Enjoyed chilling by the pool for most of the day every day. Pool staff did a great job making sure everyone was comfortable. Enjoyed delicious cocktails in the bar at night. A shame there is no music but hopefully that will be back soon. So many lovely places to eat in Eastbourne and there’s a lovely little deli right behind hotel who will make up great rolls for you if you don’t want to go out for lunch.
Room large and comfortable. We always request a fridge to keep drinks cold and order a bucket of ice every night which always arrives promptly.
Looking forward to going back week after next for another four nights as our Portugal holiday cancelled. Lucky to get booked at short notice with first three nights at their sister hotel Tylney Hall. We have two further summer trips booked for July and August. Can’t imagine we’d ever get bored of the Grand.
Room large and comfortable. We always request a fridge to keep drinks cold and order a bucket of ice every night which always arrives promptly.
Looking forward to going back week after next for another four nights as our Portugal holiday cancelled. Lucky to get booked at short notice with first three nights at their sister hotel Tylney Hall. We have two further summer trips booked for July and August. Can’t imagine we’d ever get bored of the Grand.
Source: tripadvisor.co.uk
Just brilliant….keep coming back every year or two…so relaxing and great great service..thank you everyone. A trip to what it was like in 1922…so graceful and calm with great service and facilities…oh and you MUST try the Whiskey Sours made in the bar…excellent
Source: tripadvisor.co.uk
As always The Grand lives up,to its reputation for excellence and comfort. The rooms are well appointed and very comfortable, and the staff are attentive and very helpful. The Mirabelle was a real treat, well up,to standard, and we felt thoroughly spoilt and looked after during our stay. We shall be back!
Source: tripadvisor.co.uk
We stayed for 4 nights and there was nothing I would improve. Have stayed several times and this time was even better than previous visits. Excellent service and facilities. Food was a very high standard including a meal at the Mirabelle restaurant which was one of the best we have ever had.
Source: tripadvisor.co.uk
My husband and I stayed at the Grand for 2 nights early June for his birthday treat. We did have a lower grade room as it is very expensive. However it was spacious and comfortable. The bathroom was rather dated. I asked for wall bath handles as no walk in shower, these were swiftly provided. Need to take your own shower cap. Doormen very good. I would advised to pre book a car parking space @ £25 per day. Bar and food expensive, but it is a 5* hotel and prices were about normal for this rating. Breakfast was ok, however we did get left for a while on the second day and 3 tables who came in after us were served before us. Tea put on the table too early and was luke warm and stewed. Lovely position opposite the sea. Spa and outside swimming pool which we did not use. Nice garden to have a drink and food in. I would stay here again, but would expect a better service at breakfast time.
Source: tripadvisor.co.uk
Beautiful hotel and the food was wonderful to
Source: google.com
We had a truly relaxing break. The staff were excellent and the food was very good. We shall certainly come again and look forward to some evening entertainment. Perhaps a card room will bring people together.
Source: tripadvisor.co.uk
A great hotel.
Perfect in every way
Perfect in every way
Source: google.com
Lovely hotel, the beds were the most comfortable I’ve ever slept in, the pillows and mattress were lovely. Cleanliness of hotel really good and staff very polite and professional.
Breakfast was really nice , lots of choice. My only criticism is duvet was heavy for that time of year, and we could not open windows due to road noise, we had to use the fan provided
Breakfast was really nice , lots of choice. My only criticism is duvet was heavy for that time of year, and we could not open windows due to road noise, we had to use the fan provided
Source: tripadvisor.co.uk
Always a special experience at The Grand..
Faultless.
Faultless.
Source: google.com
Wonderful service. Especially the fantastic doormen. Comfortable and spacious if over priced room (we had a master suite at the front). Food needs modernising as very rich and heavy. Indoor pool was fine but quite claustrophobic - but the outdoor pool is fab and wonderful in sun or rain (changing rooms need updating). Piped piano music made me sad for all the great musicians that could be entertaining folks. Fabulous location. We had a great weekend. Will return.
Source: tripadvisor.co.uk
Thoroughly enjoyed our stay except for the slow service at breakfast.
Also it said dogs were allowed but unfortunately nowhere inside the hotel.
I enjoyed my pedicure & also I used the indoor swimming pool- facilities were excellent.
Also it said dogs were allowed but unfortunately nowhere inside the hotel.
I enjoyed my pedicure & also I used the indoor swimming pool- facilities were excellent.
Source: tripadvisor.co.uk
The location was amazing and the hotel looked extremely picturesque. We had dinner at the Mirabelle and was outstanding. All staff were extremely kind and helpful. The pamper treatments did exactly what they are designed to do and only enhanced our stay.
Source: tripadvisor.co.uk
lovely hotel, wonderful location, great staff superb rooms and service. by far the best breakfast i have ever tasted Facilities are second to none, the quality of the restaurants and bar area are run like clockwork
Source: tripadvisor.co.uk
So let’s start with the positive’s as there were many many of them.
The hotel is gorgeous, the grounds, the environment and the staff are incredible. We had such a fun day. My mum and my step dad had their wedding drinks and dinner there. The staff really looked after us and their stay was lovely. They said they slept very well and the room was gorgeous.
Now when it comes to the dinner in the restaurant, there are a few bits I’d like to point out. Now, I know the time we have all had and I know you all need to make money again but the prices were ‘a little’ steep. Especially for the portions we had.
We paid £32 for fillet steak which wasn’t medium rare like I asked for but it was still very tasty, 4 mushrooms, 6 cherry tomatoes and 9 rectangle chips. No greens, no nothing. Which I thought was a bit of a disappointment. The peppercorn sauce was gorgeous.
The Desserts were very nice also, quite imaginative actually in the way it came out. I’d recommend the any of them! J
My mum was quite obviously a bride, staff came over to wish them well which was lovely, but not ONCE was she served first!!! Wine, Water, Food or otherwise? That’s basic etiquette. Then after that the second and only other lady was never served after her. Or even the groom. It happened so much and it really really annoyed me. … I am trying to be fair and not overly critical but coming from 5 star service that I was trained in and been a part of for the last 8 years, it just isn’t correct. We then were given the menu’s for dessert and then had to wait another 35 minutes for someone to come and take our order for them. This really was the last thing and apart from that it was lovely.
This is not somewhere we would normally come but it’s a special occasion and it was just slightly underwhelming.
The hotel is gorgeous, the grounds, the environment and the staff are incredible. We had such a fun day. My mum and my step dad had their wedding drinks and dinner there. The staff really looked after us and their stay was lovely. They said they slept very well and the room was gorgeous.
Now when it comes to the dinner in the restaurant, there are a few bits I’d like to point out. Now, I know the time we have all had and I know you all need to make money again but the prices were ‘a little’ steep. Especially for the portions we had.
We paid £32 for fillet steak which wasn’t medium rare like I asked for but it was still very tasty, 4 mushrooms, 6 cherry tomatoes and 9 rectangle chips. No greens, no nothing. Which I thought was a bit of a disappointment. The peppercorn sauce was gorgeous.
The Desserts were very nice also, quite imaginative actually in the way it came out. I’d recommend the any of them! J
My mum was quite obviously a bride, staff came over to wish them well which was lovely, but not ONCE was she served first!!! Wine, Water, Food or otherwise? That’s basic etiquette. Then after that the second and only other lady was never served after her. Or even the groom. It happened so much and it really really annoyed me. … I am trying to be fair and not overly critical but coming from 5 star service that I was trained in and been a part of for the last 8 years, it just isn’t correct. We then were given the menu’s for dessert and then had to wait another 35 minutes for someone to come and take our order for them. This really was the last thing and apart from that it was lovely.
This is not somewhere we would normally come but it’s a special occasion and it was just slightly underwhelming.
Source: tripadvisor.co.uk
