The Grand Hotel Eastbourne

4.6/5 based on 4565 reviews
Latest Reviews
We booked in here last minute for a 3 night stay.
The hotel itself is lovely- very grand as the name suggests! Check in was friendly and efficient. Many thanks to Barbara who was lovely.
There is a family dining time of 6-7:30 during the school holidays which we found relaxed and informal whilst still getting to eat a fabulous meal! Afternoon tea was nice although we were the last booked in so no one else was about. We had a sea view suite which was a great size. Milk and cookies at bedtime for the kids was a lovely touch! We will definitely be returning in the better weather!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Cannot fault this hotel in any way, every time we have stayed it has been excellent. The staff are very helpful and friendly. The rooms are fantastic and the food is the best. Our two children love staying here and the swimming pool is there favourite. We also had afternoon tea and they do a children's afternoon tea which made our girls feel very grown up and special.
tripadvisor.co.uk
Source: tripadvisor.co.uk
A wonderful stay at the Grandest of hotels. Adults and children catered for alike. Real grandeur. Stunning bedrooms. Great location. Incredible staff. Amazing treatment in the Spa. Beautiful food. Feel like making it an annual trip x
tripadvisor.co.uk
Source: tripadvisor.co.uk
The doorman came out to the car park to help with the luggage, he took us to the desk where we were able to check in, all of the staff from start to finish were very polite and professional. The room was spacious, with several amenities including coffee machine, kettle, toiletries, dressing gown, slippers and much more, the bed was very comfortable, the evening meal was exceptional, it was my wife's birthday and she was given a cupcake with Happy Birthday and a candle on it, however the breakfast buffet was very average and the food was warm instead of hot, this was the only down side and the reason I could not give a 5 star rating. Overall, the experience was excellent and would definitely do this again if the opportunity arose.
tripadvisor.co.uk
Source: tripadvisor.co.uk
My daughter and I decided to treat ourselves in the holidays as hubby was working in Eastbourne for a few days and couldn’t have asked for a better stay. The unexpected upgrade was the perfect addition and we loved every second of our stay.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Beautiful hotel and scenery - easy free parking, child and dog friendly - unstuffy 5 star - yet family dining food quality going down hill , plus over charged and some staff are a bit dry ...unsmiling.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Valentines weekend stay was wonderful & everyone made our stay so memorable... I have stayed before and each time all the staff makes me so welcome and like my second home... food in the terrace restaurant was excellent, room very comfortable & music on Friday & Saturday in the lounge made everyone want to dance the night away...! Looking forward to our next visit.!!
tripadvisor.co.uk
Source: tripadvisor.co.uk
We enjoyed our stay at the Grand. We were upgraded which was very good. We were prepared to pay top prices for top facilities, but overall we would give it 7 out of ten. We felt that the food was not up to what we would expect for a 5 star hotel's restaurants, and we felt the hotel could do with a refurb. We had a Spa package as part of the deal and that was good. We would return.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Seemed over priced hotel afternoon tea was ok but had a lot better asked for flowers in room but they seemed half dead when I informed the reception they said we will tell the florist not what I expect to hear wonder if they will let me know what they say
tripadvisor.co.uk
Source: tripadvisor.co.uk
From our arrival with a parking spot found for us to our depature we could not fault anything about our stay. The room whilst obviously old had been tastefully updated whilst retaining it's charm, afternoon tea was excellent and breakfast was plentiful
tripadvisor.co.uk
Source: tripadvisor.co.uk
This is a fantastic hotel, with excellent service and food. The rooms are comfortable and clean. It has great facilities and the location is perfect for walking near the sea and countryside. We keep returning!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Not up to expectations. Strong paint smell on our bedroom floor (First), and hammering from above bedroom at 8.15 on departure morning. Guests should be prior to visit informed of any work to be carried out
tripadvisor.co.uk
Source: tripadvisor.co.uk
The Grand is a beautiful hotel & restaurant a couple of hours drive from London. In a perfect, location on the coast, with an imposing facade and olde world charm it is a perfect place to stay on the South coast. The staff are attentive and helpful and the public areas elegant and imposing. We ate in the Mirabelle restaurant and had the tasting menu,which was well presented and delicious.

The public areas are delightful and the bedrooms tastefully decorated.

The Grand is definitely the best hotel in the area and if we return to Eastbourne in future we would certainly stay there again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Excellent Staff , very friendly
Very Clean rooms
Wonderful view
Excellent service
Nice Food
Kind hospitality
Really it was great visit
We are looking forward to staying in this great Hotel Again
Thank you
tripadvisor.co.uk
Source: tripadvisor.co.uk
During a conference from our company we needed to evacuate another location and were lucky that we ended up in the Grand Hotel in Eastbourne: We contacted the hotel about 12 hours prior to our arrival, and we needed about 60 rooms.

The staff adjusted very fast to our requirements, we felt very welcome from the moment of our arrival, and got the support that made the conference a success.

The hotel is just phantastic. Just look at the photos in the internet.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I just want to say this is an absolute wonderful hotel. We had to relocate a works conference here at the last minute, and the facilities and in particular the staff we're just outstanding. Quality of the rooms, food, drinks and a natural attention to detail. I will definitely return shortly with my wife for a weekend treat. Thank you so much team Grand hotel. Special shout out to James Pearce, Steve, Edwards.....
tripadvisor.co.uk
Source: tripadvisor.co.uk
I could not have asked for a better experience to treat my beautiful wife. From first contact with the reservations to leaving it was all and more than we expected. The service was 2nd to none, nothing was too much trouble. Food was excellent and the whole stay was pure luxury.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I was staying as part of a special event. Service was superb as always. I was upgraded to a suite which was enormous for a single person. Staff were efficient and friendly and happily did anything you asked. Of course you pay for what you get.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed for a romantic weekend. We were looking forward to using the spa but were very disappointed when we walked into the basement to find a small pool with loungers and 6 chairs! No one had anywhere to relax ,! Treatments are expensive but they dont really reflect the SPA experience that you would expect.

Food in the Mirabelle was lovely and staff were great.

I wouldnt go for a relaxing girlie weekend spa as just not big enough.
tripadvisor.co.uk
Source: tripadvisor.co.uk
My friend and I took advantage of the 2 for 1 deal and had a relaxing spa weekend
the hotel Although slightly faded in places there is still the air of luxury expected
The suite was well appointed but a shame there was no balcony
The pool was lovely and warm but loungers very uncomfortable
Atmosphere in Garden restaurant lovely - especially with piano player
tripadvisor.co.uk
Source: tripadvisor.co.uk
Garden restaurant better value in cost and quality than Mirabelle .Shoe cleaning service good so long as shoes returned to right room. Need to be up to date on bus alterations because of the fire. Service by staff very good ideed
tripadvisor.co.uk
Source: tripadvisor.co.uk
Treat yourself and try afternoon tea at the Grand Hotel on the seafront. The food was fantastic and in lovely peaceful surroundings. The sandwiches and cakes were very fresh and full of flavour. The service was excellent and the staff were very polite.
tripadvisor.co.uk
Source: tripadvisor.co.uk
A Cullen Skink soup is a white creamy soup with cream, milk, & pieces of Haddock. It is NOT a watery vivid green pea soup. We speak as Scottish people. Unbelievable. We were also somewhat dissapointed with the Mirabelle restaurant.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed here for 1 night, had cream tea and dinner in their lounge, and has spa services. Food, service, and atmosphere was above average/very good. The only change I would recommend is in their spa area, to have a separate area for adults only or for spa guests to relax after a treatment. I did not enjoy sitting in the some-what tiny indoor pool area after my spa appointment with many children around, and at many points during the stay there were no available chairs around the pool.
google.com
Source: google.com
We had a wonderful stay here, so much so we have already booked our next visit. The staff were knowledgeable and friendly, the service was exceptional, and the little touches made all the difference, e.g. cookies and milk at bedtime for the kids. Highly recommend staying here, even if it is a bit pricey.
google.com
Source: google.com
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