The Grand Hotel Eastbourne
Latest Reviews
Enjoyed the spa day here!
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Fabulous afternoon tea
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Always a great experience
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Big and inexpensive hotel!
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Exelent
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Beautiful
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Fantastic hotel
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Lovely place
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Fantastic place...
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I was at work
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Très bon hôtel mais pur moi n'est plus 5 étoiles mais 4...
À l'accueil on nous avez dit que au soir on aurait eu des cookies mais jamais eu !! malgré que l'on appelé et qu'il nous on dit qu'il nous les ramenerai!!!!
Pas de petit frigo dans les chambres et faire attention car ils rajoutent 13£ de pourvoir au resto ......
Sinon très bon accueil
À l'accueil on nous avez dit que au soir on aurait eu des cookies mais jamais eu !! malgré que l'on appelé et qu'il nous on dit qu'il nous les ramenerai!!!!
Pas de petit frigo dans les chambres et faire attention car ils rajoutent 13£ de pourvoir au resto ......
Sinon très bon accueil
Source: google.com
Bardzo miła obsługa klienta polecam 👍👍👍
Nie polecam bukowac przez booking. Com najlepiej bezpośrednio
Nie polecam bukowac przez booking. Com najlepiej bezpośrednio
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Bevallom őszintén, hogy a Hotel neve nagyobb, mint a szobák színvonala.
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Shantanu Kamdi my t shirt John cena
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Høj klasse og venlig atmosfære
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Ein Erlebnis, vorzügliches Essen
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Profesjonalna obsluga
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First class accommodation and food.
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This is a great place by the sea with beautiful views in a historic building. Wonderful that dogs are welcome in rooms but sadly not in bar or cafe or restaurant. Some rooms are well furnished but this time our room was poor, bed was small and horribly uncomfortable.
Source: tripadvisor.co.uk
We like to visit the Grand a couple of times a year. Expensive yes but always an air of quality about the hotel and the service received. On the 28th. we were in room 410, way up in the north west corner on the top floor. That was an adventure, up a tiny stair case it felt like a forgotten part of the hotel. Of course the room was of the same high standard as the others. Excellent lunch in the Mirabelle, thanks Ben.
Just one small downside this time, we noticed one extra drink had been added to our £100. bar bill, annoying but not intentional I'm sure.
Just one small downside this time, we noticed one extra drink had been added to our £100. bar bill, annoying but not intentional I'm sure.
Source: tripadvisor.co.uk
Lovely relaxing stay between xmas and nye, although the hotel was busy everyone looked after us to perfection. Eye contact and a greeting by everyone each time you came in to contact. Staffing levels were as such that you waited for nothing. Lovely crisp clean room with a back view over the south downs. Each dinner and breakfast was full of flavour and well presented . The concierge team work tirelessly and always with a smile and greeting. Benjamin Wareen in the fine dinning room is charming and efficient.
Source: tripadvisor.co.uk
Stayed at The Grand Hotel to join in the Christmas House Party. We stayed a night before the party and a night afterwards. The hotel is very impressive and the location with easy access to Eastbourne's attractions is excellent. Our suite was spacious with lounge, bedroom with 2 double beds and bathroom. Considering the age profile of some of our fellow guests I wonder why the shower requires one to step over the edge of the bath to actually stand in the bath. Staff we met from housekeeping, room service, front office and concierge were very friendly and welcoming. Considering that this is a 5* hotel and charges accordingly the provision of amenities is a bit mean spirited. We were given 2 tea bags during each room service. Even when shower gel and shampoo were very low they were not replaced until the bottle was empty. Our last morning we had to shower with less than a centimetre of shower gel between us. Requests can be made for more items but at this level such a request should not be needed. During our 6 night stay the hotel managers were not visible and didn't socialise with guests. In 5* star properties we have stayed in around the World the GM is visible at breakfast both for quality control and engaging with guests in the lobby. The GM did greet guests attending the Champagne Reception but other than a cursory handshake that was it. We took 6 dinners during our stay there was no evidence of senior managers, other than Food & Beverage managers, during any of the meals.
Source: tripadvisor.co.uk
My wife and I decided to take a break and celebrate her birthday at the Grand. The suite we stayed in was very comfortable. We had dinner in the Mirabelle restaurant and chose the tasting menu plus wines. The food and service was first class , we had a wonderful evening. As returning guests we were made to feel very welcome throughout our entire satay. A fantastic break- Thank you all
Source: tripadvisor.co.uk
What a pleasure it is to visit this excellent hotel on the South Coast
From the moment we arrived on 23rd until our departure on the 27th we had a truly great time. The Garden Restaurant has a new head chef and the food previously was very good but from our experience this time the Grand have got themselves an excellent chef (Harvey) and they have now reached another in the quality and presentation of the food.
The staff are amazing with great courtesy but friendly; so credit must go to the management team for choosing such people
We are about to return to the Grand for New Year and looking forward to it
From the moment we arrived on 23rd until our departure on the 27th we had a truly great time. The Garden Restaurant has a new head chef and the food previously was very good but from our experience this time the Grand have got themselves an excellent chef (Harvey) and they have now reached another in the quality and presentation of the food.
The staff are amazing with great courtesy but friendly; so credit must go to the management team for choosing such people
We are about to return to the Grand for New Year and looking forward to it
Source: tripadvisor.co.uk
Went to the Grand Hotel Eastbourne with my 95 year old mother in law, who is in a wheelchair, my cousin and a friend. The hotel was looking very festive and the rooms were excellent. Mother in law needed accessibility in the bathroom, and a safety surround was provided for the toilet when asked for. The tiled floor was slippery though, so I had to anchor this by putting the rubber shower mat under the front feet. Somewhat surprised by the buffet breakfast set up in a five star hotel, perhaps understandable at a weekend, but given the number of staff who stood around, I assume the A team were not working the breakfast shift. One young server said they were not allowed to take orders! The Garden restaurant evening service was faultless and the food excellent. The Mirabelle however was a great disappointment. We waited ONE hour for service once ordered, and the food was lukewarm at best. I did not understand why we were the only table where food was served uncovered. Reception said it was French cuisine - not of the standard I have enjoyed in France, I have to say! I did complain, as did my cousin. Not good value for money, and local opinion seems to agree. I was also served cold stewed tea in the lounge in the afternoon, which also raised a complaint. A pity that an otherwise excellent establishment was let down by basic issues which I have not experienced in budget chains.
Source: tripadvisor.co.uk
