The Grand Hotel Eastbourne

4.6/5 based on 4565 reviews
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The service from all the staff was exemplary, from the greeting at the front door to the welcome at the reception. The serving staff always went out of their way to ensure that we had a fantastic stay, making us feel as though we were the most important people in the hotel.
The room impresssed us as we walked in, with the spotless bathroom on show which was fully equipped with a bath and shower to the built in wardrobe and safe. Walking past these was the spacious double bedroom with a gloriously clean queen sized bed, which was very comfortable. The room was equipped with both a coffee machine and kettle and a reasonable size TV with normal free to air channels.
The hotel is situated close enough to town to let you walk down, or to the beach and close enough to the South Downs to let you walk to Beachy Head. After all the walking it was good to come back and enjoy either the outdoor or indoor pools, along with the jacuzzi, steam room or sauna.
We found the food at the hotel to be exquisite, offering two fabulous restaurants, which have a dress code to more relaxed dining in the lounge offering light snacks, sandwiches and salads. We would fully endorse using the restaurants as the food and the service is excellent.
google.com
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Went for an overnight spa break. Lovely massage and beautiful facilities. The indoor pool is rather small so I can imagine it gets rather busy at times. The sauna is divided male and female as they are in the changing rooms but the steam room is next to the pool. Lovely hotel room
google.com
Source: google.com
Lofty lounges and terrace.(With swimming pool) to take refreshments in, all carry the 5* charm snd elegance of the past into the present. Very lsrge executive bedroom... had dressing area as well.. With the bay window overlooking the sea front was decorated with pale yellow chintz. Thick carpet and wood furniture. Beautiful linen. Scrupulously clean bathroom. We were greeted by concierge who directed the parking. Service was second to none and in the dining room where we ate delicious food beautifully cooked. Extensive fine wine list.
google.com
Source: google.com
Staff are very courteous and service is great. Hotel is extremely comfortable and very lush. Food is excellent, period hotel that celebrates its history everywhere you look. Fantastic place. We really enjoyed staying there. Highly recommended for a stay.
google.com
Source: google.com
Very special experience in that old hotel, you can literally feel the history. Very good attention of all the staff from Concierge, Reception, Bar, Restaurant and more. Some small things could get more attention (missing Minibar or hairdryer) but could be due to the age of the hotel is not possible. Also nice location to explore the town and the Seven Sisters cliffs.
google.com
Source: google.com
Enjoyable but difficult to understand how this hotel has 5 stars. Good: very pleasant staff, ideal location, lots of history. Bad: outdated rooms/bathrooms/health facility; stained upholstery in common areas; worn out carpets; no modern amenities (no AC, refrigerators, or USB outlets); while staff is pleasant, service and food quality are wildly inconsistent. Feels like it is relying heavily on its history and not investing much in its future.
google.com
Source: google.com
Great stay, very welcoming, super rooms, great experience overall, but when we used the steam room the stains on the seating is so bad it looks like someones butt exploded. I almost threw up. Please fix this. Also the hotel is a huge maze, please improve the directions signage.
google.com
Source: google.com
Went for a girlie spa weekend and it exceeded all expectations! We had a massage which we all 5 ladies came out with a wide smile!! Half an hour in the jacuzzi and swimming pool. Highly highly recommended!! Getting glammed to hit Embassy nightclub!
google.com
Source: google.com
Fantastic service, food and ambience. Expensive - yes, but we're of the age where we really appreciate good food we would find hard to create at home. e.g. my pud was a celebration of apple: apple ice cream, apple cake, apple shard, apple biscuit etc. Utterly amazing and very delicious! It's our 'special occasion' place that we save up 'specially for.
google.com
Source: google.com
Gorgeous old fashioned place to stay. Lovely conceiege staff, so friendly and attentive. Parking is ideal.
The view was just amazing. I think it needs modernising but will it lose the effect it has of aunthenticness. I don't know.
I Would not visit in the summer as during February the room was extremely warm with radiators off and windows open. So perfect on a cold evening.
google.com
Source: google.com
Go in with right expectations and you won't be disappointed. It's Monday lunchtime and there are groups of men in fine tailored suits and a hint of pomp. Gins have already been ordered by the vast majority of the diners and the first groups are being invited through to dine.
It's a grand building with a decent lounge menu, decent internet and comparative peace and quiet. Club Sandwich was a nice variation on a theme with flatbread keeping the scale of the snack down.
Don't expect the modern but you won't be disappointed by what is essentially a hotel stuck in a glamorous past
google.com
Source: google.com
Truly Grand. More adaptation for dog food. We have a very small dog but received dry food for a Great Dane.at £20 a night for dogs I would have expected more. However, room and overall service great.
google.com
Source: google.com
What can we say that hasn't been said before?
Wonderfully traditional first class hotel that lives up to its name.
Supremely spacious, historic and majestic inside and out.
First class staff, service, food and room.
google.com
Source: google.com
Lovely hotel, service is great.
Note that when busy you need to book and pay for a car park space.
Rooms a little tired, but very clean.
Would recommend and would stay again.
google.com
Source: google.com
Absolutely wonderful hotel. Accommodation excellent and staff so helpful, friendly and efficient. They help you with whatever you need, but without being fussy! Loved the whole experience.
google.com
Source: google.com
The Grand Hotel Eastbourne is an 5* hotel with quality rooms, some with great views of the sea front, excellent bar and restaurants. It is not cheap to stay there but well worth it when you get the chance - for example for a long weekend.
google.com
Source: google.com
Birthday lunch for my wife so needed a special venue. The staff were very friendly, a pleasure tto talk with & very efficient with nothing being too much trouble! Great place to eat for a special meal!
google.com
Source: google.com
Fantastic hotel, not the cheapest but worth it. The main restaurant 2 and 3 course dinners are really good. Ate there 5 out of 6 nights and different dishes every night.
google.com
Source: google.com
I had a wonderful Birthday stay at the Grand. Thank you to the wonderful, polite staff and the spa bath, and pool was lovely. I enjoyed my stay very much and would go back. 😁🤩❤
google.com
Source: google.com
Staff are wonderful. The food is Beautiful in my experience so far. The beauticians are kind and welcoming and the spa area a joy to relax.
google.com
Source: google.com
Well it’s a Grand hotel. Name says a lot, grand atmosphere, had an issue with a room but manager was helpful and promised to make our next stay on a high level ) anyway made us feel better ) see you soon )
google.com
Source: google.com
Super upmarket location in Eastbourne. For accommodation, a night out, a fancy meal, or an afternoon tea, or a corporate function. Right across the road from the sea front. With parking available.
google.com
Source: google.com
Fantastic experience, wonderful food and service, all staff so friendly, we celebrated our 50th wedding anniversary there it was like being in another world, cannot wait to go again.
google.com
Source: google.com
Fantastic hotel. Wonderful caring staff. All the facilities you could want. Nothing is too much trouble.
google.com
Source: google.com
Ambience and service - 5 stars, dinners - 3.9 stars as the menu was repetitive and the food wasn't always fresh. There is also a 10% service charge on top of all food and drinks.
google.com
Source: google.com
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