The Grand Hotel Eastbourne

4.6/5 based on 4565 reviews
Latest Reviews
This 5 star hotel feels like all the opulence of yesteryear.The visit included the gym for my wife who has been delighted by the attentiveness of the staff.
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Great hotel so grand would love to see the hotel rooms not so hot and the lounge nit so cold but im sure there fix it , breakfast was amazing
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Great hotel. Food and service very good.
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Lovely hotel and service. Even better when the sun is shining
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Excellent service all staff were lovely made our day special for my mother inlaw
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Albergo molto elegante con ottime strutture. Ideale per un fine settimana per visitare la zona. Buona colazione
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Fantastisk service o god mat. Lyhörd personal. Inget att klaga på.
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رائع جدا والله
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Had an afternoon cream tea. Could of been presented better, with fresh strawberries as a garnish,and a shake of icing sugar.
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The room was very comfortable with a big and well equipped bathroom. The indoor pool is ideal this time of the year
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We had a wonderful time at this hotel. Would definitely stay here again.
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Great location, suite was very large and spacious. Clean and comfortable.
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Excellent atmosphere, professional service and excellent food and drinks
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Cannot rate rooms as we were there for afternoon tea. The location is amazing, the lounges, restaurant and other seating areas are gorgeous, spacious and well maintained. The staff were fantastic. Very presentable, polite, Friendly and nothing was too much trouble. Afternoon tea was gorgeous. A nice selection of high quality food that was well presented. Felt very relaxed, never rushed, but staff were always on hand to refresh drinks and tidy. It was a treat afternoon that has certainly made us want to go again and look at staying and making the most of other services available. The small shops on site had some great items on display that were very reasonable in price. Staff again happy to help get anything for you to try. We are definitely looking forward to our next visit.
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The hotel is lovely but quite dated. Food is absolutely delicious and staff very attentive and knowledgeable. Beds were very comfortable with delightful pillows and soft bedding. We used the spa facilities, which also require a little TLC, especially the hot tub which jets didn't work properly. The outdoor pool looks absolutely stunning with leafy surroundings but it was to cold to take a dive. Altogether a lovely and relaxing stay after a hike from Brighton to Eastbourne!
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Lovely location. Lounge was excellent with nice view. Food was okay. Unfortunately, I had the Grand burger and French Fries. The burger was heavily spiced and undercooked and the fries very heavily salted. Not the best and not as you would expect at a hotel of this standard. The soup was excellent and the afternoon tea was fine. So meal wise a bit hit and miss.
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Had afternoon tea for a birthday celebration and it was lovely. Amazing service and beautiful surroundings. Some would say dated, but I'd like to call the hotel interiors faded grandeur!
Beautiful cakes and sandwiches and glass of bubbly, just shy of £50 per person, inclusive of service charge.
Worth it!
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Fell short of a great 5 star hotel. Superior room could have had a mini bar even trouser press for being 5 star. Staff and food very good though. Lovely leisure centre. Some furniture needs upgrading.
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Absolutely first class hotel, the staff were very nice, they all made us feel very comfortable and welcome. Dinner was superb and the continental breakfast had lots of choices. The wellness facilities were brilliant and again all the staff were just lovely. Will definitely be coming back.
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Staff friendly and helpful. Excellent location. Decor is very much in keeping with the quality expected though not so much so in some of the bedrooms which need a little TLC a standard deluxe doesn't have a fridge for example but bottled water left daily. But thoroughly enjoyed the stay and breakfast had everything we needed would definitely recommend 😊
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Lovely hotel with excellent staff. Our bedroom was fine but the en-suite bathroom was distinctly tired. Also noted the seats in one of the lounges were grubby. Had a disappointing dinner. But Covid must have had a big impact and they are working hard to get everything in tiptop condition. Will definitely go back in a year or two.
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A nice hotel, although slightly dated and the rooms are not all worthy of the price(rather small). It was dissapointing not to find tooth paste or tooth brushes for that matter in the bathroom. The ironing board/press was very old and dirty(the inner felt was coming apart and sticky) luckly I checked it before even thinking to iron my shirt(would have definitely ruined my shirt). In the morning for breakfast, we were told to sit anywhere and they’ll be with us. After more than 10min waiting, I had to walk over to the staff to ask to be served. It then took 20min to get a coffee(had to remind them again) and more wait for the food(note the salon was not busy at all) . In summary, a nice hotel but certainly not what you would expect from a 5 star hotel.
google.com
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First time visiting Eastbourne. This hotel and its staff are excellent. Nothing was too much trouble and the service was exceptional. Rooms clean and well presented, dining and bar areas pleasant and good atmosphere. The only thing for me personally that didn't suit was the mattress... too soft and spongy for me but to be fair that is my issue as I'm sure some people like a soft mattress. Overall this is a great place to stay and I would definately choose this hotel if staying again in Eastbourne - which I have to say is a really nice seaside location.
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Really great hotel. Enjoyed our visit. The only let down was the spa and bed pillows.
The spa was actually a health club with a fitness pool. Wasn't very relaxing but the treatments made up for it.
The pillows were bad. Too thick and too soft, we both woke up with a sore neck.
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The best ever hotel I've been to!
The room, restaurants and service are excellent.
Distance to the sea and external/internal swimming pools are also amazing. 5 Stars for 100%!
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