The Grand Hotel Eastbourne
Latest Reviews
We loved our stay and we are coming back again very soon. Very comfortable and staff very nice . Food excellent breakfast was a buffet style which was good quality and plenty of choice. Dinner in the garden restaurant was very nice as well.
Source: tripadvisor.co.uk
We Stayed at the Grand to celebrate a birthday. The hotel was lovely. The staff so helpful, polite. They could not do enough to assist. It was a very nice place to stay. I will return and recommend to anyone.
Little extra touches such as birthday card from the staff, and an unexpected upgrade made it a very memorable experience. I cannot fault it.
Little extra touches such as birthday card from the staff, and an unexpected upgrade made it a very memorable experience. I cannot fault it.
Source: tripadvisor.co.uk
I’ve wanted to visit this hotel for a long time having been to there hotel in East Grinsted. Ashdown Park. It was breathtaking and the staff were great and really hospitable. The doer men were lovely. We used the snooker room, swimming bath and there’s a great outdoor pool although we didn’t try it. It was heated.
Source: tripadvisor.co.uk
The building, the furnishings and the staff are something of a quality seldom seen today. A great setting for a place of refreshment and renewal. This was a break prior to surgery, and Eastbourne is well known to us and we have a number of friends who live there. One shall need, a bright reading light.
Source: tripadvisor.co.uk
The Grand Hotel definitely has the wow factor as you walk in and the staff are amazing at making you feel welcome with their kindness and professionalism. The rooms are spacious and clean, with all the amenities you would expect from a 5* hotel. At the time of my visit, there were certain areas of the hotel undergoing refurbishment, so I think that the management is aware of the need to refresh and renew the interiors. The only thing that stood out during my visit was how old and sad in a way the health suite was. Everything there needs an urgent refurbishment (especially the steam room) to match the elegance of the hotel. With that aside, the food was delicious and the whole stay was a truly relaxing experience, away from the big city.
Source: tripadvisor.co.uk
The Grand Hotel Eastbourne is a very dramatic looking hotel, which has a prime position on the Eastbourne seafront. However, it is quite dated and tired. Our bed was too soft and the room was spartan.
Source: tripadvisor.co.uk
The matress was very soft and we now have back aches. The breakfast was fantastic. The evening meals are expensive. The staff were very welcoming and helpful. The room i feel was ok for a deluxe, it was nothing special.
Source: tripadvisor.co.uk
For a family looking to be pampered this was an easy choice. The indoor and outdoor pools meant the children were more than happy for hours.I managed to sneak away from the rest of the family to the lounge for a quite drink before dinner...excellent. It was a nice touch to be asked name rather than room number. Nothing was so much trouble and the evening food was a delight with a live pianist. Breakfast has a buffet option or you can order from the waiter, this was the only point I feel the staff were less attentive.
Great stay and a special treat, will definitely return in the future.
Great stay and a special treat, will definitely return in the future.
Source: tripadvisor.co.uk
Very comfortable stay with friends. Polite, helpful and courteous staff. Nothing was too much trouble. Excellent food (Garden Restaurant dinner). Brilliant breakfast. Sea view room on first floor very good. Comfortable bed.
Source: tripadvisor.co.uk
Very nice high class hotel, with indoor and outdoor swimming pools, Spa, two restaurants and friendly staff, within around a 20 to 30 minute walk from the town, depending on how fit you are. Right by the front, by the sea along King Edwards Parade, with many rooms having excellent sea views.
Source: tripadvisor.co.uk
It is a really historical one, all interiors are old and even smell that old. Composer Claud Debussy wrote La Mer here, there is a room number 200 where he stayed called after his name. Room was spacious and tidy.
Indoor pool is small but cozy and beautiful. There are jacuzi, steam room. Outdoor pool is larger and amazing! Water warm, you can swim even in winter! I had massage treatment, and was satisfied, express 25 min costed about 35 pounds. Gym is smaller than I expected, had very basic gear. Among entertainment you can play russian snooker for free. There is also a children room.
Breakfast is amazing! British style, fantastic crunchy bacon and toasts! There are 2 restaurants, both are fine dining, so if you want have lunch and dinner, better preorder that, otherwise you will end up spending 40 pounds per person.
Only issue, because it is a Victorian historical hotel, management decided to kill its wifi. It is simply not working on purpose in order make you deep dive into this historical atmosphere. I like to watch movies online and do some work, but not here. However I could get free DVD player from reception and watch a movie!
Indoor pool is small but cozy and beautiful. There are jacuzi, steam room. Outdoor pool is larger and amazing! Water warm, you can swim even in winter! I had massage treatment, and was satisfied, express 25 min costed about 35 pounds. Gym is smaller than I expected, had very basic gear. Among entertainment you can play russian snooker for free. There is also a children room.
Breakfast is amazing! British style, fantastic crunchy bacon and toasts! There are 2 restaurants, both are fine dining, so if you want have lunch and dinner, better preorder that, otherwise you will end up spending 40 pounds per person.
Only issue, because it is a Victorian historical hotel, management decided to kill its wifi. It is simply not working on purpose in order make you deep dive into this historical atmosphere. I like to watch movies online and do some work, but not here. However I could get free DVD player from reception and watch a movie!
Source: tripadvisor.co.uk
We have stayed a number of times at The Grand, because we enjoy its comfort, welcome and the sense of being a place that time forgot! It is generous in its size, and facilities and the staff are unanimously welcoming and helpful. The Mirabelle restaurant is extremely good with an imaginative menu and beautiful environment.
Source: tripadvisor.co.uk
I chose the Grand Hotel, for a recent business trip to Eastbourne, based on favourable online reviews. The hotel offers an imposing entrance and a note of intrigue when one pulls in to the sweeping drive from the seafront. The moment I stepped into the entrance hall there was a sense of colonial grandeur! All the staff (from doorman to receptionist to restaurant staff) were polite and helpful. There is clearly an emphasis on the customer experience - all the staff I came into contact with referred to me by name - no mean feat in a hotel of this size! My room was spacious, clean and quiet, and the bed was very comfortable (something that is often not the case in other hotels). The food was excellent - dinner in the Mirabelle restaurant, which was served in good time, beautifully presented and tasted delicious. There was also a comprehensive choice of wines and knowledgable staff to give advice on pairings. Breakfast is described as a 'buffet' which sells the experience short - there is almost everything once could wish for in terms of options, the only items not were those that needed to be cooked fresh (poached eggs, etc.). Overall, albeit I felt like I was on the set of a period drama, it was a solid 5-star stay.
Source: tripadvisor.co.uk
What a lovely hotel when you first walk in you're first thought is wow lovely friendly staff lovely food we had an issue with room the mattress was too soft there was also an extension lead operating kettle and coffee machine and we were woken up at4 o'clock and 7o'clock by a delivery and glass collection lorry we felt that spoilt our stay we spoke to duty manager she did apologize and offered us an upgrade on next visit really didn't expect that in a 5 star hotel so my advice is to ask for a quiet room or upgrade
Source: tripadvisor.co.uk
Thus truly was a wonderful break away. We needed some rest and relaxation and this more than provided that. I booked a sea view executive double room, so yes,it was expensive but worth every penny. The hotel is lovely, like a trip back in time to when guests were treated well. All staff were very polite and helpful, the level of service was discreet but good. The room was very bright and clean, bedding changed daily and turn down service in evening. Even though it was mid October I decided to try the outdoor pool, it was heated to a good temperature and was great. I did use the indoor pool and Jacuzzi as well but definitely enjoyed my outdoor swim most. Breakfast was buffet style, but all very fresh and hot. If you wanted fried or poached eggs these were done fresh or you could order off the menu. The communal areas are spotless and well staffed. We reaĺly didn't want to leave and was well worth every penny. Next time batteries need recharging we will definitely be returning.
Source: tripadvisor.co.uk
The hotel provides comfort and pampering in a perfect location. I‘ve chosen it to be able to relax after a challenging walk. With sauna, steam room and whirlpool and afterwards a comfy room mission accomplished.
Source: tripadvisor.co.uk
Elegant and relaxing night away. Genuinely friendly staff in every area, from our initial greeting at the front door to the lady maintaining the room. A lively few drinks in the bar with very attentive waiting staff (who located some delicious chocolates) and a great English breakfast! Outside pool was pleasantly warm still and our dog was made extremely welcome. Balcony was a treat and to hear waves crashing, enjoying a glass of wine was the perfect touch.
Source: tripadvisor.co.uk
Had a lovely weekend, all staff amazing room upgrade fantastic. Great location , stayed here some years back hotel full of old world charm but looking about tied in places . For a 5 star hotel spa needs updateing . Still one of best places to stay on soth coast all staff truly out of this world . Stayed at grand in Brighton 4 or 5 times not sure why only 4 star when grand eastbourne is 5 star . Great hotel needs a bit of money spent on it now , can not wait to go back very relaxing weekend worth a visit
Source: tripadvisor.co.uk
From the moment my family arrived we were looked after superbly well. The heated outdoor pool was a hit with the children and the warm and friendly manner of all the staff was wonderful.
We particularly liked the half term offer with milk and cookies at bed time and the family dining included. Would recommend and hopefully will be back soon
We particularly liked the half term offer with milk and cookies at bed time and the family dining included. Would recommend and hopefully will be back soon
Source: tripadvisor.co.uk
Good clean hotel. Great location for shops and restaurants. Found the alcoholic drinks very expensive within the hotel. Great facilities and health centre staff were very friendly and glad to help. Great heated outdoor pool .
Source: tripadvisor.co.uk
old world charm. Courteous and helpful staff. good position. Good beverages but over priced. Garden Restaurant the better choice imop ,highest quality. furnishings a little tired but what a huge undertaking to replace ! afternoon tea not special at all.
Source: tripadvisor.co.uk
The Grand makes every effort tomove upnot its service reputation. We found every member's staff we spoke. to courteous and helpful.
Then roomme as very comfortable and any requests were dealt with immediately.
Then roomme as very comfortable and any requests were dealt with immediately.
Source: tripadvisor.co.uk
Overall a wonderful week in Eastbourne,wiill be going again.
Standards are very high,only one or two slight niggles to be worked.
We had some friends visit and one person has diet requirements,the hotel excelled with help and made sure the food complied with all requests.
Standards are very high,only one or two slight niggles to be worked.
We had some friends visit and one person has diet requirements,the hotel excelled with help and made sure the food complied with all requests.
Source: tripadvisor.co.uk
Totally grand want for nothing perfect in every way, it is always nice to have the best service to compliment your stay, all the staff were so helpful and so polite, perfect position and all the food and drinks are to die for well done and thank you
Source: tripadvisor.co.uk
Very nice but dated. Would love too come back but let's see. Like the authenticity people were pleasant. In a rush in the morning but the water was cold. I'm sure if I had time they would of sorted it but didn't have that pleasure.
Source: tripadvisor.co.uk
