The Grand Hotel Eastbourne
Latest Reviews
Fantastic experience from arrival to departure, can't wait for the next special occasion so we have an excuse to return ! The entire staff are the most attentive and helpful we have ever come across at an hotel.
Source: tripadvisor.co.uk
What a fabulous hotel! I loved everything about it, from the smiling commissionaires who greeted us on arrival to the really helpful receptionist who remembered our names when we asked her to book us a taxi later that day, and not forgetting the charming waiters and waitresses in the Garden Restaurant. Our room was comfortable, clean and spacious, with windows that opened wide (unlike so many hotels who seem to nail them shut). I loved the wide hotel corridors with the plush carpet, the beautiful furnishings and the fabulous stained glass interior windows. The whole experience was a joy and I can't wait to go back.
Source: tripadvisor.co.uk
We used this hotel for a weekend break to explore the area. The staff were friendly, helpful and courteous. The room was very comfortable and the food was excellent. There is a good gym and spa, we looked but did not use!
Source: tripadvisor.co.uk
Perfect as always! staff amazing, everything was perfect during our stay. So relaxing and peaceful even when busy. Lovely room, upgraded for free on arrival. We cannot wait to return and enjoy this amazing hotel.
Source: tripadvisor.co.uk
we were so well looked after during our 3 night break. Everything and everybody were just perfect. We love the location of the hotel and visit each year. Lovely to see so many staff who we have met on previous visits so it must be good place to work.
Source: tripadvisor.co.uk
it was our second time at the Grand, and we enjoyed it again.
the staff was very pleasant, efficient, helpful, with a genuine feeling
the food in both restauants was delicious
the breakfast is a great treat !!!
definitely worth one or more visits !!!
the staff was very pleasant, efficient, helpful, with a genuine feeling
the food in both restauants was delicious
the breakfast is a great treat !!!
definitely worth one or more visits !!!
Source: tripadvisor.co.uk
The hotel is divine. The Grandeur, the comfort, all the staff so ready to assist help and do anything they can to make your stay enjoyable. The food was best we have had anywhere in the world.The standard of everything is superb. We felt completely pampered it was just wonderful
Source: tripadvisor.co.uk
We really enjoyed our stay at The Grand Hotel Eastbourne, room was good, Restaurant was good and service was excellent. Would thoroughly recommend and will definitely return. Staff were very friendly.
Source: tripadvisor.co.uk
We have just returned from a three night stay with friends at this fantastic hotel. We stayed in two executive double rooms on the first floor. All the staff were extremely welcoming and courteous.
We experienced a few minor issues but these were dealt with immediately, discreetly and professionally. Thank you especially to Megan and Anna, duty managers for your assistance.
The food was excellent and the service in the restaurant and the lounge was exceptional.
Nothing was too much trouble, porters were available to help load and unload our cars, special thanks to Tony.
This was our sixth visit and we will be returning very soon.
We experienced a few minor issues but these were dealt with immediately, discreetly and professionally. Thank you especially to Megan and Anna, duty managers for your assistance.
The food was excellent and the service in the restaurant and the lounge was exceptional.
Nothing was too much trouble, porters were available to help load and unload our cars, special thanks to Tony.
This was our sixth visit and we will be returning very soon.
Source: tripadvisor.co.uk
We were treated to two nights at the Grand by our friends. We have been here several times before and always enjoy the visits. There is an air of old Edwardian luxury about the place. Our room was refurbished and had a terrace overlooking the sea. As usual everything was first class. We couldn’t find fault at all. Our only observation is that the dress code should be more vigorously enforced. A couple turned up for breakfast in shorts and running gear - she had tattoos all over her legs! people were using mobile phones at the table and some scruffs were inappropriately dressed in the mirabelle which is a very high end restaurant. These ignorant people need to be told. Otherwise it couldn’t be faulted. All the staff seemed proud to be working there.
Source: tripadvisor.co.uk
Fantastic Hotel exceptional service . Food was of the highest quality . Rooms comfortable . Parking out front . Easy to find and great location with sea right opposite and walking distance to High Street .
Source: tripadvisor.co.uk
Thoroughly enjoyable and would recommend. Food was excellent and all of the staff seemed very proud of their hotel and wanted to give good service. Only slight whinge was the non application of their dress code in the restaurants, which showed a lack of respect for fellow guests
Source: tripadvisor.co.uk
We were very well looked after, & felt better for it.
We thought it would be nice if there was a quiet, sheltered, comfortable outside area one could sit comfortably in when the weather permitted. Easily accessed , and comfortable seating.
We thought it would be nice if there was a quiet, sheltered, comfortable outside area one could sit comfortably in when the weather permitted. Easily accessed , and comfortable seating.
Source: tripadvisor.co.uk
Overall a lovely stay! Guaranteed check-in is 3pm, we arrived at 10am as wanted to take advantage of the facilities so you would have thought the preparation of the room would have speeded up a bit. We still had to chase getting into the room gone 3.20 with no apology nor explanation. The spa facilities are not big enough for the size of the hotel. We were there on a spa weekend so the focus was on trying to relax but there were not enough loungers/beds nor chairs to accommodate everyone who wanted to use it, The hotel also has its own members who use the leisure facilities and the staff seemed more attentive to those people than weekend guests.
The dining experience in The Mirabelle Restaurant was outstanding; staff were professional, the food was a delight and the décor and ambience was overall excellent. This was the best night!
The hotel is delightful and well worth a visit.
The dining experience in The Mirabelle Restaurant was outstanding; staff were professional, the food was a delight and the décor and ambience was overall excellent. This was the best night!
The hotel is delightful and well worth a visit.
Source: tripadvisor.co.uk
Lovely high tea, fresh scones,jam and clotted cream small but delicious quiche and sandwiches and fabulous cakes and Tea. Lovely service and even had the car parked for us and returned to us.Beautiful building full of character and charm.
Source: tripadvisor.co.uk
Overall a lovely place to stay. Friendly staff, good ambience and nice food. Excellent attention to detail.
We stayed in room 241 plenty of room! Good location. Visit Beachy Head and Arundel and Amberley.
We stayed in room 241 plenty of room! Good location. Visit Beachy Head and Arundel and Amberley.
Source: tripadvisor.co.uk
A truly relaxing and enjoyable experience. Luxurious accommodation, beautifully appointed, charming, helpful and discreet staff. The whole atmosphere just seems so relaxed, things just happen here, and you hardly notice. For those, like us, on a modest income, this hotel is a real treat for that special occasion.
Source: tripadvisor.co.uk
My boyfriend & I booked The Grand as a special treat and we were not disappointed, we had the most wonderful 2 night stay in a double deluxe room. Such a comfortable room, light & airy, clean & cosy. The bed gave us a very good nights sleep and all the facilities in the room made our stay perfect. It was peaceful and most relaxing. All the staff were most attentive but also very capable of balancing attentiveness with leaving us be, totally spot on. We ate in for breakfast on one of the mornings and took afternoon tea in the lounge also... What an experience, all a wonderful stay, couldn’t fault anything at all, honestly.
Source: tripadvisor.co.uk
The service was excellent from beginning to end. The food in the fine dining restaurant could have been better. The wine list was very comprehensive. Although very comfortable, the delux room was quite standard.
Source: tripadvisor.co.uk
Stayed for one night. Will definitely return and will recommend the hotel to others.
Downside was that the bedroom was too warm at night, making sleep a problem. Tried to open window, but it was too high and too difficult.
Downside was that the bedroom was too warm at night, making sleep a problem. Tried to open window, but it was too high and too difficult.
Source: tripadvisor.co.uk
Pleasant stay and would recommend just a little attention to detail was missed here and there. Spa area needs to be extended, not enough space to accommodate ie beds/chairs around indoor pool area. Rooms are very nice and can’t fault cleanliness
Source: tripadvisor.co.uk
The Grand promises and delivers a traditional, high quality hotel experience. The service is excellent, with staff who are friendly, impeccably polite and knowledgeable. The grandeur of the building impresses and the breakfasts are not to be missed.
Source: tripadvisor.co.uk
Lovely couple of nights. Special treat as very expensive. Only disadvantage for us were the few steps down to the swimming pool which would be extremely difficult for anyone disabled/with mobility problems. Great hotel with lovely food
Source: tripadvisor.co.uk
Very good visit. We were ready for a break and we enjoyed the facilities we used.
Take in the space available for guests relaxation and you will be quietly satisfied.
Enjoy the staff service as they are trained to look after you.
Take in the space available for guests relaxation and you will be quietly satisfied.
Enjoy the staff service as they are trained to look after you.
Source: tripadvisor.co.uk
My wife an I went for an anniversary break to The Grand staff very friendly and couldn’t do enough for you the indoor pool was pleasant albeit a tad hot The Grand is a 5 star luxury hotel but there are cracks the tables in dining rooms tops are loose and wobbly tea pots are not very clean badly stained on the inside rooms are standard and not very luxurious dust on top of wardrobe and no air conditioning only a fan car park at front of hotel is not too big had to park in road not the sort of thing you expect from a 5 star hotel one last thing we could not fault the service or the food
Source: tripadvisor.co.uk
