The Grand Hotel Eastbourne
Latest Reviews
Excellent service and surroundings. Fabulous breakfast. Enjoyed room service - a real treat. The porters were very friendly and did a great job parking our car and bringing it to entrance for us. Loved have coffee in the lounge and cream tea in the afternoon.
Source: tripadvisor.co.uk
Catering let the standard down from overall 5 stars to only 4.
Additional items ordered with Sunday breakfast - poached egg arrived after 20 mins and kidneys arrived ten mins after we had finished and were well over cooked.
Special meal in Garden Restaurant on Monday evening was not worthy by a long way from the price tag of £150 for two courses and a bottle of wine for the two of us. Huge fillet steak with little flavour surrounded by undercooked veg including supposedly roasted potatoes and carrots which my wife has declined. The waiter commented that they were part of the vegetable medley, so? The crepe suzettes had the liquids virtually boiled away leaving an inadequate sauce for the poor crepes. No way could we recommend to others.
Additional items ordered with Sunday breakfast - poached egg arrived after 20 mins and kidneys arrived ten mins after we had finished and were well over cooked.
Special meal in Garden Restaurant on Monday evening was not worthy by a long way from the price tag of £150 for two courses and a bottle of wine for the two of us. Huge fillet steak with little flavour surrounded by undercooked veg including supposedly roasted potatoes and carrots which my wife has declined. The waiter commented that they were part of the vegetable medley, so? The crepe suzettes had the liquids virtually boiled away leaving an inadequate sauce for the poor crepes. No way could we recommend to others.
Source: tripadvisor.co.uk
This is a very special hotel that offers the best standards in a lovely location. Both restaurants are good but the Mirabelle offers great food and a wonderful ambiance. The lounge is a great place to take in the sea view with a glass of something.
Source: tripadvisor.co.uk
Fantastic room very spacious plenty of parking Nespresso machine in room molten brown toiletries don't miss breakfast just too much trouble leisure facilities excellent the best seaside hotel we have ever stayed in
Source: tripadvisor.co.uk
Wonderful room and excellent location.
Breakfast was average and on Sunday morning the service was a bit slow (maybe understaffed?). Wifi in room almost non-existing.
Very grand atmosphere and friendly staff
Breakfast was average and on Sunday morning the service was a bit slow (maybe understaffed?). Wifi in room almost non-existing.
Very grand atmosphere and friendly staff
Source: tripadvisor.co.uk
Great for older couples, excellent food, helpful and courteous staff, wonderful location - just across road is the promenade for healthy level walking, spa facilities - pool sauna steam room jacuzzi and treatment rooms much appreciated
Source: tripadvisor.co.uk
Without being outdated, the hotel is able to maintain its historical essence. The staff treats you like royalty, they make you feel special. All smiles. Love the outfits the staff wear, they are very up to date and look professional. Gym could use some new machines but overall the facilities were nice. I was amazed by the "swimsuit dryer", never seen anything like that before.
Source: tripadvisor.co.uk
The Grand hotel certainly lives up to its name! It was one of the most impressive hotels I’ve stayed in. We paid only £99 each for overnight + 1 express treatment each - brill value for money! The staff were so welcoming and couldn’t help you enough. There were concierges who were more than willing to offer assistance at all times. I had a back massage with Alice, and I must say it’s probably the best massage I’ve ever had. The spa itself was very welcoming and provided towels. Robes and slippers are provided in your room and the lift goes straight down to the spa so you’re not in any public places in a robe. Would definitely recommend for a little get away. I’d probably book a longer treatment next time though!
Source: tripadvisor.co.uk
I wanted to book a special long weekend for my wife's birthday and was not disappointed, what a fantastic break we had. I would highly recommend the hotel, nothing was too much trouble and the staff were very friendly and helpful, just brilliant.
Source: tripadvisor.co.uk
Excellent staff.
Upgraded to a side Sea view room which was a nice size, however mattress far too soft with no support. Despite turning radiators off and window open the room was warm with no air-con. Would be stifling in summer months.
Food was good. Excellent breakfast except for the eggs which were poached despite requesting fried. All in all a lovely hotel but pricey.
Upgraded to a side Sea view room which was a nice size, however mattress far too soft with no support. Despite turning radiators off and window open the room was warm with no air-con. Would be stifling in summer months.
Food was good. Excellent breakfast except for the eggs which were poached despite requesting fried. All in all a lovely hotel but pricey.
Source: tripadvisor.co.uk
Excellent staff excellent service, excellent food, excellent bar facilities very polite staff and restaurant staff, close to amenities and seafront, excellent rooms, staff excellent service and polite
Source: tripadvisor.co.uk
I took my mother, who is blind, here for a short break and we both had a lovely time. The staff could not have been more helpful and knowledgeable. We loved the delicious meals we had in The Mirabelle restaurant. I enjoyed the relaxing atmosphere of the health club and the indoor pool was just wonderful. We will be returning
Source: tripadvisor.co.uk
We have Visited and Stayed at The Grand Hotel every year for the past 5 Year . The Grand Hotel Eastbourne realy is a 5 Star Hotel, perhaps a wee bit pricey, but you can not take it with you and you only get what you pay for .we stayed this March as an 80 th Birthday Treat but it Rain so we have decided too do a re- run in May/ June . Go On Give it a Go Wonderful Luxeuriose Hotel , Wonderful Loverly People
Source: tripadvisor.co.uk
I look forward to staying at The Grand - delightful, smiling and knowledgeable staff who actually anticipate guests' needs and have pride in working at this hotel. Sleep so well there as well, which can always be a worry when staying away from home. One has a feeling of being well-looked after and I certainly feel very "chilled out" as I needed a well overdue rest. I will be back at next opportunity!
Source: tripadvisor.co.uk
Lovely hotel, wonderful beds and pillows.Food very good especially the hot/cold buffet breakfast which keeps you going for hours. Nothing too much trouble for the kind and attentive staff . Room slightly old fashioned but has all the main ingredients. Location of the wide, white hotel is on the seafront so you can have coffee watching out over the English Channel and then go for a wonderful walk in the fresh sea air.
Source: tripadvisor.co.uk
I arrived feeling incredibly stressed and unwell and left feeling refreshed and rejuvenated thanks to the entire team at the hotel. The hotel was very clean throughout and service super, nothing was too much trouble.
Source: tripadvisor.co.uk
I only had a one night stay with my friend. From the time we arrived to check out, the service was excellent. Everybody was friendly and courteous. I had called ahead to advise my friend could not walk far. They had reserved a parking space very close to the door. The doorman came straight over and helped us. Check in was very quick. Our room was huge with a view over the pool and out to sea. Can’t wait to stay again.
Source: tripadvisor.co.uk
This is a lovely hotel. The staff were all very friendly and courteous. Our room was excellent with great amenities, and a very comfortable bed. Our breakfast was very good. The car park was very busy on arrival but staff outside sorted out a parking space for us very quickly.
Source: tripadvisor.co.uk
Superb price of course. Staff excellent. Location wonderful. Function and dining rooms beautiful.
Loved the soup, salad, etc served with the sandwiches at lunch.
Will definitely return to this amazing place.
Loved the soup, salad, etc served with the sandwiches at lunch.
Will definitely return to this amazing place.
Source: tripadvisor.co.uk
A noisy corporate party spoiled my first afternoon. Wish I'd booked the 2 nights following. Didn't think 3 course meal in Garden Restaurant was good value at £42. Overall good stay but may not choose for relaxing break away
Source: tripadvisor.co.uk
Staff were very pleasant lovely cosmopolitan at the bar. Bedroom slighty dated but very clean room extremely hot despite turning the radiator down. Breakfast a bit of a disappointment as hadn't expected a buffet and was unclear re ordering from the menu if that just related to the eggs or if full breakfast available at the table, and staff didn't check in us after delivering tea at the start, unfortunately this spoiled the overall experience for me.
Source: tripadvisor.co.uk
Lovely hotel on seafront close to town centre & facilities.excellent staff valet parking service. Easy checking in & luggage to room with very good tea &coffee making facilities. Comfy bed, clean toilet & bathroom. Restaurant food wonderful. Spa & pool average. Rooms need bit of updating.
Source: tripadvisor.co.uk
We have visited the Grand several times & always have a very relaxing stay. The staff are always courteous, the rooms cleaned to perfection. It’s our favourite weekend get away. Very old fashioned 5* service which these days is very hard to find.
Source: tripadvisor.co.uk
We stayed for 2 nights to celebrate our wedding anniversary. We've never experienced such exceptional customer service across the whole team. Not one member of staff delivered less than 5 star service.
Source: tripadvisor.co.uk
Great hotel so relaxing great staff fantastic breakfast 😉
Spa was very busy could have more chairs out however theirs not a lot of space. Bar area lovely drinks and nibbles before dinner was good. Definitely would come back soon.
Spa was very busy could have more chairs out however theirs not a lot of space. Bar area lovely drinks and nibbles before dinner was good. Definitely would come back soon.
Source: tripadvisor.co.uk
