The Grand Hotel Eastbourne
Latest Reviews
Stayed for two nights entrance beautiful and most of communal areas lovely, spa however has stained loungers and paint peeling off walls, steam room has damaged chairs that badly need replacing.
Room furniture is starting to look tatty rather than vintage and some of maids very stroppy.
£65 for 4 G & T’s and a bottle of mineral water.
Add that to overcooked eggs at breakfast and pretty but bland food in the evening makes this somewhere that didn’t live up to expectations for us
Room furniture is starting to look tatty rather than vintage and some of maids very stroppy.
£65 for 4 G & T’s and a bottle of mineral water.
Add that to overcooked eggs at breakfast and pretty but bland food in the evening makes this somewhere that didn’t live up to expectations for us
Source: tripadvisor.co.uk
I chose The Grand Hotel for a surprise Valentine’s stay for me and my partner and I’m glad I did! We were welcomed warmly and waiting for us in our bedroom was a bottle of champagne in ice, fresh strawberries, a box of chocolates and a Molton Brown gift set! The room had everything you could need. The hotel itself was very clean, had lots of facilities and the spa was fantastic! Breakfast was delicious and possibly the best I’ve ever had at a hotel, lots to choose from and an all you can eat buffet. Staff were very friendly and quick to attend to our needs, they treated us like friends rather than customers. The only two points I would bring up is that dinner wasn’t included when it was meant to. This was because the hotel was having a Valentine’s special and would have cost us more to have dinner - resulting in us having to get our own dinner. The other being some parts of the hotel had old furniture/decor which was a bit run down/damaged. Other than that, a very pleasant stay and can’t wait to come again!
Source: tripadvisor.co.uk
It’s known as the white palace and it lives up to its name. It’s a fantastic building with great decor and comfortable rooms and lounges. Dining is excellent. The staff are friendly , very welcoming and attentive to all your needs. I can’t recommend the hotel highly enough. It’s an experience from start to finish that leaves a smile on your face. It may be more expensive than other hotels in the area but believe me it’s well worth every penny. if you want to push the boat out and have a break of the highest quality in Eastbourne this is the place to visit
Source: tripadvisor.co.uk
Lovely comfortable stay with attentive staff and fine dining. We stayed for two nights in this hotel to celebrate our marriage; the atmosphere was relaxed and nothing was too much trouble for the staff. All in all we had a memorable two days in this excellent hotel and it was a perfect start to our marriage.
Source: tripadvisor.co.uk
Great hotel , no problems at all , would recommend , great breakfast !
Lovely building with great history , rooms spacious and beds v comfortable .
Staff very courteous and helpful .
Hotel in a great position fro exploring the South Downs
Lovely building with great history , rooms spacious and beds v comfortable .
Staff very courteous and helpful .
Hotel in a great position fro exploring the South Downs
Source: tripadvisor.co.uk
A nice hotel with friendly staff pool to small for the size of the hotel and changing rooms badly need updating there is car parking at front of hotel but on this visit we wanted to go for a drive in the evening only to find the cars had been double parked we asked the attendant how we get our car out he said we don’t so we had to change our plans
Source: tripadvisor.co.uk
Booked this for a few days away and was slightly apprehensive about the location but from the moment we pulled up to the front of the hotel on the Friday night until we left Sunday afternoon the hotel and services was exceptional. Can't recommend it enough.
Source: tripadvisor.co.uk
Very good hotel. Friendly and nice staff. Great service, both in the spa and dining. Nice, comfortable room. Lovely atmosphere in dining rooms and in the cocktail bar. Would recommend to anyone to visit
Source: tripadvisor.co.uk
My husband and I stayed at the Grand Hotel for the first time last weekend (during a particularly warm and sunny weekend!). We had a wonderful stay, the staff were unfailingly professional and friendly and the food was superb. Everywhere was spotlessly clean and well maintained and it was a real 5 star experience. The location was an important consideration for us too as we wanted to walk to Beachy Head and the Seven Sisters and so we didn't need to use the car at all. The pre-booked parking worked well and our space was clearly marked when we drove in. We will definitely be returning next year!
Source: tripadvisor.co.uk
Arrived to a car park attendant showing us where to park, it was a nice touch. He was friendly and attentive.
We were welcomed and shown to the reception, check in was easy and swift. We were allowed to check in 2 hours early, our bags were taken to our room whilst being given local knowledge and advice.
We went to the pool area in the late afternoon and my girlfriend received a treatment (managed to get a cancellation) The pool are was nice and well maintained. The pool and Jacuzzi were a great temperature.
The only downside was my girlfriend was annoyed there were very young children in there being noisy, she said that not to be expected from a 5star hotel spa area.
The room was comfy and large with everything you would need, there was an expresso machine in the room!!! fantastic touch.
Breakfast was incredible, everything you could want and loads of it. They were very accommodating and wanted to made perfect eggs to order.
We stayed in the hotel for a few hours after check out, the lounge area was comfy, bright and warm. I enjoyed spending a few hours reading through out the late morning.
would definitely recommend and stay and again.
We were welcomed and shown to the reception, check in was easy and swift. We were allowed to check in 2 hours early, our bags were taken to our room whilst being given local knowledge and advice.
We went to the pool area in the late afternoon and my girlfriend received a treatment (managed to get a cancellation) The pool are was nice and well maintained. The pool and Jacuzzi were a great temperature.
The only downside was my girlfriend was annoyed there were very young children in there being noisy, she said that not to be expected from a 5star hotel spa area.
The room was comfy and large with everything you would need, there was an expresso machine in the room!!! fantastic touch.
Breakfast was incredible, everything you could want and loads of it. They were very accommodating and wanted to made perfect eggs to order.
We stayed in the hotel for a few hours after check out, the lounge area was comfy, bright and warm. I enjoyed spending a few hours reading through out the late morning.
would definitely recommend and stay and again.
Source: tripadvisor.co.uk
Hotel was magnificent, staff very friendly, only issues was the hotel and bedrooms were to hot.
The wait for breakfast was frustrating as well due to the fact that staff had not cleared dirty tables, lots of free tables but not set.
The wait for breakfast was frustrating as well due to the fact that staff had not cleared dirty tables, lots of free tables but not set.
Source: tripadvisor.co.uk
The hotel is very nice, clean, the staff is very kind and the leisures excellent.
The location is very nice, close to the cliffs for a walk.
The only negative point I reviewed is the spa, it is small and wihout particular charm.
The location is very nice, close to the cliffs for a walk.
The only negative point I reviewed is the spa, it is small and wihout particular charm.
Source: tripadvisor.co.uk
very good. made birthday special occasion had a lovely meal in the garden room and cocktails in the bar. also had an excellent lunch. staff in all departments make it a very special place to stay. will certainly be returning in the near future.
Source: tripadvisor.co.uk
Another lovely stay at this gorgeous hotel.
Room excellent.
Food excellent.
Staff excellent
The executive seaview room was at the front centre of the hotel with a beautiful view.
The lobster starter at the Garden Restaurant stands out and was delicious
The staff were polite & attentive as always.
The room service for breakfast was efficient & perfectly prepared.
Room excellent.
Food excellent.
Staff excellent
The executive seaview room was at the front centre of the hotel with a beautiful view.
The lobster starter at the Garden Restaurant stands out and was delicious
The staff were polite & attentive as always.
The room service for breakfast was efficient & perfectly prepared.
Source: tripadvisor.co.uk
We love the whole experience of staying at the Grand Hotel Eastbourne. The quality and ambience of everything is just wonderful. We have called this our 'private retreat' as it takes us away from the rat race that exists outside of the Hotel grounds.
Source: tripadvisor.co.uk
We had a package through treatwell for a stay, dinner and breakfast and 2 treatments. We felt like royalty. All the staff were amazing and the value for money was great! We will be coming back soon for sure.
Source: tripadvisor.co.uk
From the moment we arrived it became apparent that this hotel was everything we had heard about it. Elegant, luxuriant and the staff were excellent, very helpful, courteous and made sure everything went without a hitch. It's reassuring to know that places like this still exist in this day and age. Only stayed one night but what a wonderful experience.
Source: tripadvisor.co.uk
A truly five star experience - everything about this hotel is excellent , and the staff are always
courteous and helpful. It is indicative that many guests return year after year , and also that there
seems to be very little staff turnover.
courteous and helpful. It is indicative that many guests return year after year , and also that there
seems to be very little staff turnover.
Source: tripadvisor.co.uk
PERFECT in every way. Staff,hotel and food were just great and the whole stay was enhanced by the lovely weather . We could walk along the promenade next to the beach in beautiful sunshine and once we were back our luggage was in our room . PERFECT can't praise the Grand Hotel enough.
Source: tripadvisor.co.uk
Message for Barbara [guest relations]
Many thanks for your time on Tuesday 12th. My wife and I much enjoyed our discussion,Re. Grand Brighton.Also your suggestions for dineing,we thought the Garden Restaurant excellent, The staff at the hotel were all very attentive and all are an asset to you, we much look forward to our next stay regards, Mr. Tilson
Many thanks for your time on Tuesday 12th. My wife and I much enjoyed our discussion,Re. Grand Brighton.Also your suggestions for dineing,we thought the Garden Restaurant excellent, The staff at the hotel were all very attentive and all are an asset to you, we much look forward to our next stay regards, Mr. Tilson
Source: tripadvisor.co.uk
Perfect for an escape for a few nights with spacious, sumptuous public rooms. Going midweek the hotel was not busy so ideal for a relaxing stay. Our room was at the back overlooking Compton Road so in the mornings it was quite noisy.
Source: tripadvisor.co.uk
It was our third visit . Excellent throughout. Recommend eating at the Garden restaurant. Food is outstanding. Spa swimming pool area is well worth enjoying. Staff really friendly. Hotel is beautiful with real character
Source: tripadvisor.co.uk
We have stayed at the Grand many times before and it never disappoints. Clean and lovely with nice staff and excellent breakfasts. I went there first with my grandparents in the 1970's and now I take my children. We were staying overnight prior to a family funeral and it was comfortable and lovely.
Source: tripadvisor.co.uk
We went in December and loved every minute of our stay.
The staff and service is impeccable from the moment you walk through the door.
The rooms are gorgsou, huge and the bes - so huge and comfortable.
One thing I would say was our room has been recently decorated but the bathroom was very dated and could have done with a touch up.
We had drinks at the bar again wonderful and the breakfast was also a delight.
Defo going back!
The staff and service is impeccable from the moment you walk through the door.
The rooms are gorgsou, huge and the bes - so huge and comfortable.
One thing I would say was our room has been recently decorated but the bathroom was very dated and could have done with a touch up.
We had drinks at the bar again wonderful and the breakfast was also a delight.
Defo going back!
Source: tripadvisor.co.uk
Stayed here for 2 nights in February 2019. the bed was the most comfortable we have ever slept in. Spa Indoor pool warm and inviting. view of the sea fromour room. Staff were warm and courteous. Valet parking .
Source: tripadvisor.co.uk
