The Grand Hotel Eastbourne
Latest Reviews
We have been to lunch in the bar area several times and it is always such a lovely experience! Standard of the food excellent and presented perfectly. Lovely comfortable seating and service great too. Well worth treating yourself
Source: tripadvisor.co.uk
This was a special occasion stay and it didn't disappoint. We had a lovely quiet room, wonderful service. The massage was out of this world, think I fell asleep a bit. It was a real treat! Breakfast was great and set us up for the day. Even my allergies were catered for.
Source: tripadvisor.co.uk
I haven't given it a 5 as I feel the Spa area for seating needs a complete overall. Very compact and not enough space to relax. Otherwise it was amazing. The rooms were the best we've stayed in. I've never slept so well being away from home. The treatments in the Spa were the best we've ever had. The food was amazing. Very expensive for wine/prosecco/cocktails but that wasn't surprising. If you want relaxing and don't mind being around mostly the older generation then this hotel is for you.
Source: tripadvisor.co.uk
We stayed here from 10th to 13th September. This was our third visit to this Hotel and we were not disappointed. When we arrived we were met by the friendly Concierge who carried our luggage to our room on the first floor. The double room was spotless and well presented and the hotel itself has a wonderful ambience. All the staff were very friendly and nothing was too much trouble.
Breakfast lovely too. Fresh and piping hot from the buffet selection or the breakfast can be cooked to order. There is also a vast array of cereals, fresh fruit, etc.
During our stay I used the indoor swimming pool twice and it was lovely. Not crowded mid afternoon and again the staff at the Health Centre very helpful and friendly. Really enjoyed my swims. Sheer bliss.
This hotel deserves its 5***** status and you definitely get 5***** treatment. I cannot wait until next year when we will return for a fourth time.
Breakfast lovely too. Fresh and piping hot from the buffet selection or the breakfast can be cooked to order. There is also a vast array of cereals, fresh fruit, etc.
During our stay I used the indoor swimming pool twice and it was lovely. Not crowded mid afternoon and again the staff at the Health Centre very helpful and friendly. Really enjoyed my swims. Sheer bliss.
This hotel deserves its 5***** status and you definitely get 5***** treatment. I cannot wait until next year when we will return for a fourth time.
Source: tripadvisor.co.uk
Grand in name and a grand in experience. From the doorman’s friendly northern welcome and the receptionist (Sarah) who couldn’t do more for me , even arranging room service while busy , to the extremely knowledgable barista Ricardo , who told me of the history of the grand with passion and how the company looks after its staff with pride , this hotel offers superb service from the start. The hotel is a very old very well maintained palace , the rooms are beautiful. With a great selection of teas and beauty products. A bed big enough to sleep ten and a great view of the emerald green sea on the doorstep (even on a rainy day) I only wish I stayed longer than a night . Never is a hotel more deserving of a 5 star rating !
Source: tripadvisor.co.uk
Stayed just one night, as all the spa was fully booked for 2 days a very Grand hotel and a wonderful experience as a single traveler had a deluxe double room it had everything you could possibly need and some!
Source: tripadvisor.co.uk
Due to an accident at home we had to change the date of our stay three times, the staff were very understanding and very helpful, we were able to keep the same rooms as requested in the first booking. The Staff were always very helpful, kind and nothing was too much trouble. this is our third stay at this lovely hotel
Source: tripadvisor.co.uk
A very nice hotel, but then this is the Grand, room was very nice, food excellent staff very helpful and friendly, car parking here is a little confusing however their is help with the parking, nicely positioned for local theaters.
Source: tripadvisor.co.uk
Firstly, let me say I actually felt enormous affection for this place. But not so much for what it is now...
You see, The Grand Hotel is fascinating if you're interested in history. It's heyday was about 100 years ago, when the Great and Good all stayed here. Its grandeur began to fade after the Second World War when its former clientele turned their backs on the English coast and began to go on foreign holidays. Since then - like so many other English seaside hotels, The Grand has had to adapt to different times, and a new clientele.
There remain echoes of its former grandeur, particularly in the pillared entrance hall - where an orchestra once played and was famously broadcast on the 'wireless' each Sunday evening. But... the place is tatty, tired, and in much need of some TLC. The rooms are comfortable, very spacious - and it's well worth paying the extra money for one overlooking the sea. The staff are all lovely, the service is - on the whole - very good, and so is the food, particularly in The Mirabelle - which is just as good as many of the best London restaurants. What lets The Grand down is the decor: the cheap Draylon-covered armchairs (which are everywhere!), the lack of decent furnishings, the chipped paint and cracked tiles; the worn carpet and frayed curtains... I could go on, but I really, truly don't want to.
I just wish someone would invest in this place, restore some of its former glory, put it back on the map, and make it - at least a little bit - more like it once was. Because it could be AMAZING.
If I was going with my romantic heart - and the potential of this place - I'd give it 5 stars... and it saddens me that I can't.
You see, The Grand Hotel is fascinating if you're interested in history. It's heyday was about 100 years ago, when the Great and Good all stayed here. Its grandeur began to fade after the Second World War when its former clientele turned their backs on the English coast and began to go on foreign holidays. Since then - like so many other English seaside hotels, The Grand has had to adapt to different times, and a new clientele.
There remain echoes of its former grandeur, particularly in the pillared entrance hall - where an orchestra once played and was famously broadcast on the 'wireless' each Sunday evening. But... the place is tatty, tired, and in much need of some TLC. The rooms are comfortable, very spacious - and it's well worth paying the extra money for one overlooking the sea. The staff are all lovely, the service is - on the whole - very good, and so is the food, particularly in The Mirabelle - which is just as good as many of the best London restaurants. What lets The Grand down is the decor: the cheap Draylon-covered armchairs (which are everywhere!), the lack of decent furnishings, the chipped paint and cracked tiles; the worn carpet and frayed curtains... I could go on, but I really, truly don't want to.
I just wish someone would invest in this place, restore some of its former glory, put it back on the map, and make it - at least a little bit - more like it once was. Because it could be AMAZING.
If I was going with my romantic heart - and the potential of this place - I'd give it 5 stars... and it saddens me that I can't.
Source: tripadvisor.co.uk
The hotel staff were absolutely lovely and so helpful! We spent a very late night sampling cocktails in the bar, the manageress was so friendly and happy for us to sit there late into the evening. The whole atmosphere was just wonderfully relaxing and you felt nothing was too much trouble. The food was stunning, the pool and spa excellent and all in all I would highly recommend!!
Source: tripadvisor.co.uk
Nothing to much trouble, more expensive than our usual get away but well worth it for speacial occasion.There was a dress code for the restaurant, no issue for us as lovely to see people make the effort.
Source: tripadvisor.co.uk
Were very disappointed in the standard of so called deluxe room. Everything else lived up to standard! We mailed Manager to stress disappointment but have not received a reply as yet. Everything else about the hotel was of superior standard!
Source: tripadvisor.co.uk
The Grand Hotel at Eastbourne is one of the finest hotels we have stayed in ,located within walking distance of all amenities ,one could wish for ,all standards were exceptionally high,iwould have no hesitation in recommending this hotel
Source: tripadvisor.co.uk
From the first step, to the last, you feel at home. The staff is amazing, the quality of the services are amazing. We had an amazing tea, and breakfast, room was very big and the bathroom was very well organized
Source: tripadvisor.co.uk
This hotel has everything we could have wished for on a brilliant family weekend; comfortable spacious bedrooms; excellent facilities including warm outdoor pool and spa; marvellous dining; courteous, caring and expert staff.
Source: tripadvisor.co.uk
The Grand truly lives up to the name, a very imposing building on our arrival in the car park we were quickly directed to a parking space, our luggage taken into the hotel and the next time we saw was when we went to our room.
Nothing was too much trouble for the staff which is very refreshing in this day and age.
Our first floor room was spacious and well equipped.
The buffet breakfast was excellent with a wide range of food available.
Not the cheapest of hotels, but worth the price for a special occasion.
Nothing was too much trouble for the staff which is very refreshing in this day and age.
Our first floor room was spacious and well equipped.
The buffet breakfast was excellent with a wide range of food available.
Not the cheapest of hotels, but worth the price for a special occasion.
Source: tripadvisor.co.uk
Not the cheapest place to stay, but the service and the breakfast buffet are excellent.Even the bathroom was on highest level as well. The staff is very friendly, there is a large car park. Unfortunately we had no time to use the spa facilities.
Source: tripadvisor.co.uk
Grand structure with some stunning displays for history lover. Service, spa and food was great. However, indoor pool and some other areas are dated and screaming for investment / refurb. Simply not giving you that 5 star value for money feeling throughout.
Also, I have to take another start away for faulty fire alarm system keeping us awake from around 3am one night. Probably another proof that investors should invest a little more into great asset and not just charge quests nearly £1000 for 2 night stay including breakfast and great dinner :-)
Also, I have to take another start away for faulty fire alarm system keeping us awake from around 3am one night. Probably another proof that investors should invest a little more into great asset and not just charge quests nearly £1000 for 2 night stay including breakfast and great dinner :-)
Source: tripadvisor.co.uk
There really is not much to say about the "physical" aspects of the Grand Hotel, other than that it very much lives up to its name and reputation. It is a beautiful place, with all the amenities and refinements which would be expected from an hotel of its class, and so from the comfort of our room to the excellence of the food and service there really was nothing which could be faulted.
What I would like to remark upon instead then is the friendliness, which really was nothing short of exceptional. We were given the warmest of welcomes as soon as we checked in - or rather, Czeched in, as the friendly receptionist was from the Czech Republic and was delighted when I gave her both of my only known phrases in her native tongue. This really set the tone for the whole of our stay, as whether it was in the impressive Mirabelles restaurant or from the nice lady on the door of the breakfast room we were always able to enjoy some most pleasant exchanges. And whilst it almost seems wrong to single out any one individual, I have to say that Louisa in the bar not only made us a quite superb cocktail by the name of "chase me round the garden" - made with rhubarb vodka and highly recommendable - but she also took the trouble to show us how to make it and even to say where we could buy the ingredients ourselves, with again many a good laugh along the way. It was this greatly-appreciated friendliness which most enhanced what we had always been expecting to be an impressive stay, and so for us it really made it all the more so.
What I would like to remark upon instead then is the friendliness, which really was nothing short of exceptional. We were given the warmest of welcomes as soon as we checked in - or rather, Czeched in, as the friendly receptionist was from the Czech Republic and was delighted when I gave her both of my only known phrases in her native tongue. This really set the tone for the whole of our stay, as whether it was in the impressive Mirabelles restaurant or from the nice lady on the door of the breakfast room we were always able to enjoy some most pleasant exchanges. And whilst it almost seems wrong to single out any one individual, I have to say that Louisa in the bar not only made us a quite superb cocktail by the name of "chase me round the garden" - made with rhubarb vodka and highly recommendable - but she also took the trouble to show us how to make it and even to say where we could buy the ingredients ourselves, with again many a good laugh along the way. It was this greatly-appreciated friendliness which most enhanced what we had always been expecting to be an impressive stay, and so for us it really made it all the more so.
Source: tripadvisor.co.uk
Lack of air conditioning and lifts not always working, but this didn’t detract from an otherwise enjoyable stay. The location of the hotel and ample parking helped to make this a relaxed stop in Eastbourne. Staff were always attentive and professional.
Source: tripadvisor.co.uk
Wednesday lunch in the lounge. Avocado and smoked salmon salad, Eton mess. Delicious. Ahmed has been here for 30 years. Seaside stroll. Dinner in the Garden restaurant. Duck and plum sauce. Cheese delights. Thursday. Breakfast. Walk along the promenade. Lunch. Beef and vegetables. Pear strudel..Martin and Barbara have been here 23 years. Sunbathed by outside pool. Swam inside pool. Cocktails in the bar. Dinner in Mirabelle..Fine dining. Friday sunny walk to pier. Spa massages. Sad to return home.
Source: tripadvisor.co.uk
Would go back. Food, service really good. Good location. Staff go the extra mile. Would border it a 4/5 star hotel. Not to far from town. Some lovely sea view rooms. We had a good 3 for the price of two nights
Source: tripadvisor.co.uk
I could only spend one night in the hotel but I look forward to returning. The Grand Hotel is gorgeous. I loved every minute of staying there. Staff was great, dinner and breakfast were very good. My room was comfortable and the location of the hotel is excellent.
Source: tripadvisor.co.uk
Had a lovely weekend break at The Grand Hotel. All the staff were lovely always acknowledged you and asked if you were ok. I would definitely recommend it. Glad there was a cool air fan in the room as it was still very warm at night .Just a sheet would have done instead of a duvet !
Source: tripadvisor.co.uk
Had a good short break in this excellent hotel. A luxury hotel in this quintessential English seaside resort. Excellent decor and very helpful staff. The breakfast is a feast with an excellent selection of food.
Source: tripadvisor.co.uk
