The Grand Hotel Eastbourne
Latest Reviews
Excellent courteous staff and a most pleasurable stay. The bedroom upgrade was much appreciated and dining experience was good. Always enjoy our Sunday night stopovers and another opportunity to use our elite card,
Source: tripadvisor.co.uk
Our room was booked as a party of 5 rooms, but it was not booked correctly as only the primary room had the meals included with them. They didn't book the other 4 rooms under this package which resulted in very very high meal costs.
Source: tripadvisor.co.uk
A great weekend. All the staff were friendly and helpful. Good food and a great location.
Spa facilities were 10/10. Nothing was too much bother to all the staff that we delt with. From finding me a good place to park my car to finding me slots for spa treatments 😎
Spa facilities were 10/10. Nothing was too much bother to all the staff that we delt with. From finding me a good place to park my car to finding me slots for spa treatments 😎
Source: tripadvisor.co.uk
We really enjoyed the olde world courtesy and comfort of a lovely hotel. The staff were naturally charming and accommodating and the service at dinner was first class. A lovely experience and one we intend to repeat . This was a classy hotel that was dog and child- friendly and had a relaxed atmosphere
Source: tripadvisor.co.uk
Everyone was helpful, knowledgeable, courteous, friendly. Facilities and atmosphere were brilliant. Food was gorgeous. Room was spacious and comfortable.
Location was ideal, away from the town but close enough for a few minutes walk.
Location was ideal, away from the town but close enough for a few minutes walk.
Source: tripadvisor.co.uk
My pre-teen daughter and I have just returned from a one-night stay at The Grand. It’s a stunning building and has some great facilities. Check in was very welcoming, down to the birthday card and welcome pack for my daughter. We arranged to be in one of the newly refurbished rooms, which, although fairly small, was ideal for an overnight stay. The room was though, a little on the warm side, but that reflected the weather at the time which enabled us to make use of the lovely outdoor pool on Saturday afternoon and again for a few hours on Sunday, following our treatments in the health club. The treatments were nice and well priced, although I feel the health club needs to be refurbished, as do some of the main areas of the hotel. Despite these relatively minor, and very personal views, our overwhelming feeling was that we we had a fantastic break and were looked after very well. The staff were all very attentive, achieving a nice balance of being there when you needed them and not dominating, as well as being friendly and down to earth. The icing on this ‘wedding cake’ was watching the band play in the bar (after returning from dinner in the town), where a small number of guests and non-residents were cha cha’ing away on Saturday night. This was a great experience of old style glamour and hospitality; we will be back, thank you.
Source: tripadvisor.co.uk
an enjoyable time to get away from work,and nice to walk along the coast to the pier, also touse the outside swimming pool which was a nice warm temperature.The staff were exceedingly helpful and courteous.
Source: tripadvisor.co.uk
We got a parking space with are name on for to use when needed. It was very nice before we went up stairs. The lift needing up grading and smelt. the hall on the 2 ed floor needing upgrading and the bedroom was very small and shabby. We had asked for single beds but they say if you book a twin room you get a double bed. I would not stop in that room also the two nights with dinner was costing £710.00 We could have an upgrade to sea front with twin beds and that would cost £250.00 extra. As it was my wife Birthday I agreed. Looking around the room no locks on the windows bath room needing new shower no fridge and the paint work needing up grading.
Next day I seen a manger and he said he would look in two my booking. The food was very nice nice but I think a buffy breakfast is not four a five star hotel.. On booking out the extra cost was on the bill so I seen the manger and after a long chat they remove £100.00 off my bill. For the two nights the cost was then £810.00 with out drinks. We have now been and lots two Remmber thank you all.
Next day I seen a manger and he said he would look in two my booking. The food was very nice nice but I think a buffy breakfast is not four a five star hotel.. On booking out the extra cost was on the bill so I seen the manger and after a long chat they remove £100.00 off my bill. For the two nights the cost was then £810.00 with out drinks. We have now been and lots two Remmber thank you all.
Source: tripadvisor.co.uk
I cannot rate this hotel highly enough. Superb location,wonderful surroundings and unobtrusive but highly attentive and polite staff. if you haven't stayed here then you have missed out. Not the cheapest but worth every penny and besides, where else can you find a hotel with such a history and Palm Court Orchestra?
Source: tripadvisor.co.uk
It is always a pleasure to visit the Grand Hotel. If just for a meal. spa treatment or use of Spa To stay is a perfect break. Most of the Staff have been there so long and always remember you which makes it all very personal.
The bedrooms of a good standard and always have everything you need for your stay or you only have to ask.
Love the spa Chris the Manager is a gentleman and always will come and have a word with you .
Treatments are good and enjoyable. a lovely atmosphere in the surroundings which you need to relax.
Enjoy sitting in the bar before dinner and always enjoy our meals .a good variety for all tastes
Still our best Hotel in Eastbourne. We live in Eastbourne but enjoy our stay in the Grand and feel as if we have been away on holiday. Thank you.
The bedrooms of a good standard and always have everything you need for your stay or you only have to ask.
Love the spa Chris the Manager is a gentleman and always will come and have a word with you .
Treatments are good and enjoyable. a lovely atmosphere in the surroundings which you need to relax.
Enjoy sitting in the bar before dinner and always enjoy our meals .a good variety for all tastes
Still our best Hotel in Eastbourne. We live in Eastbourne but enjoy our stay in the Grand and feel as if we have been away on holiday. Thank you.
Source: tripadvisor.co.uk
The location was excellent, service and comfort outstanding and the accommodation sheer luxury. My few days at The Grand were sheer bliss. From our arrival at the hotel, reception welcome, service both in the hotel and all the facilities available eg Spa, we felt like royalty! Our sumptuous meals and large beautiful sea facing suite was a luxurious treat! I would highly recommend, if you are looking for a “ real treat” book yourself into The Grand in Eastbourne.
Source: tripadvisor.co.uk
Helpful welcome.Expensive one night bed and breakfast and evening meal.....£264.
Room on side of building,overlooking the street.Bed small and so so soft I had to have a board to strengthen. Bedding however excellent..Furniture dated and need of attention.
Meal in the Garden restaurant was very poor and certainly not 5 star standard. Breakfast was very good and service much improved.
Position of the hotel was excellent and overlooked the sea.
Room on side of building,overlooking the street.Bed small and so so soft I had to have a board to strengthen. Bedding however excellent..Furniture dated and need of attention.
Meal in the Garden restaurant was very poor and certainly not 5 star standard. Breakfast was very good and service much improved.
Position of the hotel was excellent and overlooked the sea.
Source: tripadvisor.co.uk
This 5-star hotel boasts some amazing architecture and superb staff. The food was excellent and the service likewise. It may not be cheap but it does present very good value for money. Although our stay was short, it was memorable for all the right reasons.
Source: tripadvisor.co.uk
Why would I choose to return to the Grand Hotel at Eastbourne rather than fly to Europe for a couple of days? I don't like the idea of queueing at the airport nor all the hustle and bustle that goes with it - I prefer something altogether most sedate. The Grand feels like home... it is friendly and welcoming and the food is superb. All the staff are exceptional, the rooms are grand and there's the view to die for - the Grand is truly a grand hotel.
Source: tripadvisor.co.uk
If you want modern, brash and fawning this is not for you. This is old fashioned understated service in a typically British hotel. It is a bit of a time warp. By the time we got out of the car our bags had been whisked inside the hotel by the uniformed concierge. The atmosphere inside is old fashioned decor with great service by all the staff. Facilities are good - pool, spa, gym, etc. lots of lounges. Best of all no noise in the public spaces. No one on their phone at breakfast, no background music, no endless " how was your meal, day? etc." only down side is abysmal wifi in rooms and public areas This is supposed to be a 5* hotel. Recommended if you want a total unwind as we did.
Source: tripadvisor.co.uk
A great stay once again. Been coming now for a number of years and will be back next year. Super food. Relaxing atmosphere and great staff. Got upgraded for free. Drinks are London prices but this is a 5 star hotel.
Source: tripadvisor.co.uk
The location is great and the hotel is very clean and presentable with a really nice pool. The service for drink and food isn't great and we were kept waiting quite a while, as we were with our rooms being ready.
Source: tripadvisor.co.uk
This is a great hotel , and it is brilliant for family. The Kids club has been improved and bot our kids aged 7 loved it. The rooms are a great size and the staff are brilliant. The outdoor pool is a great asset and if its raining they also have an indoor one. My only criticism would be breakfast is its very average, and they could benefit from having another restaurant that is less formal with a more relaxed menu.
I would definitely go again, its not cheap but has the benefit of being very relaxing.
I would definitely go again, its not cheap but has the benefit of being very relaxing.
Source: tripadvisor.co.uk
3 of us spent the day at The Grand, Eastbourne for a Spa day. The day cost £55 and was worth every penny. We spent the day relaxing by the pool with magazines we had a really nice light lunch and each of us had a pamper session . The staff were incredibly professional and made us feel like we were the only people in the spa that day. I would highly recommend this day to anyone
Source: tripadvisor.co.uk
As before, we very much enjoyed our stay at The Grand. We had a spacious and comfortable room and relished a flavoursome dinner (preceded by enlivening cocktails) and a hearty breakfast. All the staff were courteous, professional and friendly. Another great experience at The Grand!
Source: tripadvisor.co.uk
We stayed for two nights in a junior suite with our two daughters in May 2018. The staff are really helpful and friendly and the room was really clean with lovely comfortable beds. The breakfast was amazing and the dinning room was truly
Source: tripadvisor.co.uk
Lovely hotel - comfy bed. Stunning hotel through out.
Service impeccable and very English.
Music and dancing at night - mainly for the over 70s but it was a lovely atmosphere even for us 49ers!!!
We were able to park right in front without reservation but we did go out of season and in snow!!!!
Would definitely stay there again.
Service impeccable and very English.
Music and dancing at night - mainly for the over 70s but it was a lovely atmosphere even for us 49ers!!!
We were able to park right in front without reservation but we did go out of season and in snow!!!!
Would definitely stay there again.
Source: tripadvisor.co.uk
The room and service was fine but very disappointed both with the room service menu and the quality. Sandwiches were very small and poorly filled. On my last night my dinner was cut short by a fire emergency and evacuation and there was no attempt to compensate for a half eaten meal. Also I was surprised that Sky T/V wasn’t available. Since my last visit the standard of food has gone down and the prices up.
Source: tripadvisor.co.uk
Our first visit. Staff excellent, polite, pleasant, welcoming and always friendly. Restaurant food to a very high standard. Hotel is not new but mainly in a good state. Some attention required to paintwork and fittings but still a great experience. Double bed rather small in our deluxe room but that did not detract from a wonderful experience. Not cheap but we felt it well worth the money. We will be back again.
Source: tripadvisor.co.uk
Hotel made us feel very comfortable and welcome. Our two night stay was most enjoyable and would go again. Would recommend to anyone looking for a rest and to be spoilt. We thoroughly enjoyed the spa.
Source: tripadvisor.co.uk
