The Grand Hotel Eastbourne
Latest Reviews
This is just a lovely hotel and is immaculately maintained but beware the prices - not just the rooms but also the food and drink. Then again, you do get a great setting. Having stopped for drinks at the bar we were however a little surprised how understaffed they were and how long it took to get served, particularly as it didn't seem that busy.
Source: tripadvisor.co.uk
Would highly reccomend to all people who used to enjoy proper service with linen on the dinner table , silver cultery and someone to turn down the bed - just like the best hotels in the 70's. It was a pleasure to stay.
Will def.be back.
Will def.be back.
Source: tripadvisor.co.uk
The Grand Hotel has everything you could wish for, First Class service.
Beautiful rooms and a lovely stay for another year. A hotel to totally relax in. Ideal for the tennis at Devonshire Park, and other events.
Beautiful rooms and a lovely stay for another year. A hotel to totally relax in. Ideal for the tennis at Devonshire Park, and other events.
Source: tripadvisor.co.uk
It was my parents 50th wedding anniversary and we were 14 staying in the Grand for the whole weekend! It was amazing, even though it's quite old fashionaed it is an amazing place to stay!
We hope to go back every year!!!
We hope to go back every year!!!
Source: tripadvisor.co.uk
Room far too warm during a hot tennis season.Very difficult to sleep.Cylindrical fan ineffective and contributed to asthma.No improvement despite reporting problems. Told the hotel was fully booked.Extremely upsetting and disappointing.
Source: tripadvisor.co.uk
A great place to stay for the Eastbourne tennis and Eastbourne in general. A very friendly hotel with attention to detail at the forefront in the public areas from the doorman and reception to the bar and restaurant staff all superb.
Source: tripadvisor.co.uk
Wonderful stay at The Grand Hotel. Staff were very attentive even though it was very busy as the hotel was full as it Eastbourne tennis week. Lovely room with everything we needed and lovely massage in the spa.
Source: tripadvisor.co.uk
Our recent visit to this grand old lady, was our 5, in about 10 years. Whilst there has been some maintenance / updating in certain areas it is time that there was a major injection of funds to bring it into the C21st. Whilst our room, on the 3rd Floor was nice and spacious the cold water pressure in and over the bath was practically non-existent. Therefore the water was either hot or scolding.
The staff made our stay memorable, as they went out of their way to go above and beyond.
The staff made our stay memorable, as they went out of their way to go above and beyond.
Source: tripadvisor.co.uk
Prior to Dinner the selection of menu choice and acknowledgement to enter the dining room was somewhat uncertain, resulting in added delay to the original appointed time of dinner. Otherwise a pleasant experience for that special occasion.
Source: tripadvisor.co.uk
A very grand hotel indeed. Outdoor heated pool was wonderful. Spa break p- had a wonderful manicure. Great staff. Restaurant was excellent. Beautiful surroundings. Great service. Breakfast was one of the best I have received. Drinks from the bar were very good too!
Source: tripadvisor.co.uk
Loved the stay and hospitality of the staff. Highly recommend it. Everyone was helpful. The location is not that far to walk from the pier. The hotel has amazing views from their hotel room balcony. Thank you!
Source: tripadvisor.co.uk
Lovely hotel, great location, good facilities and food. Staff very well drilled and extremely friendly and the food was well prepared and presented. One or two facilities in spa not working. Get a sea view room if possible. Nice quiet night and comfortable bed.
Source: tripadvisor.co.uk
Consider the Mirabelle restaurant at the Hotel. Also the gentle dancing on Friday and Saturday. They are both wonderful. Ideal location for the Tennis. Quality music at the Bandstand most enjoyable, but take a blanket if it's a chilly night.
Source: tripadvisor.co.uk
Arrived all staff were extremely polite and courteous. Parked with ease. Taken to our suite. Which had great sea views. Very clean and tidy . Super king size bed with luxury bedding. Very quiet.
Over all a great weekend with every wim meet nothing was to much for the staff to meet any needs.
Thank you for making our stay so great.
Over all a great weekend with every wim meet nothing was to much for the staff to meet any needs.
Thank you for making our stay so great.
Source: tripadvisor.co.uk
Very disappointed with our room, the concierge Simon was a big help trying to get us a better room. Eventually the duty manager came and found us a very nice sea view room.
We dined at the newly refurbished Mirabelle restaurant. The excellent manager Benjamin was as always helpful professional and kind. However the food despite the new much lauded new chef was completely tasteless. What a disappointment, we have stayed and dined at the Grand for fifty years and have had lovely meals at the Mirabelle in the past.I
On a positive note the staff at breakfast in the Garden restaurant were very helpful and professional. This is the standard we expected for a five star hotel.l
We dined at the newly refurbished Mirabelle restaurant. The excellent manager Benjamin was as always helpful professional and kind. However the food despite the new much lauded new chef was completely tasteless. What a disappointment, we have stayed and dined at the Grand for fifty years and have had lovely meals at the Mirabelle in the past.I
On a positive note the staff at breakfast in the Garden restaurant were very helpful and professional. This is the standard we expected for a five star hotel.l
Source: tripadvisor.co.uk
Had a delightful stay here including 7 course tasting menu with wines. Greeted by charming staff on arrival as if we were old friends very courteous.Relieved of our luggage and shown to the lounge to await our room ( we arrived early)
Room well appointed large windows overlooking sunnyEastbourne. Grand by name but most certainly Grand by nature, a lovely relaxing stay Thank you
Room well appointed large windows overlooking sunnyEastbourne. Grand by name but most certainly Grand by nature, a lovely relaxing stay Thank you
Source: tripadvisor.co.uk
This is not a 5 star experience any longer. Very slow service in the lounge and a drink a long time coming and a KIR not understood by waitress !! The leisure club as ever , had broken facilities due to poor maintenance which sadly has been a common feature during the year.
Breakfast was outstanding with very very helpful staff offering good hot food.
Breakfast was outstanding with very very helpful staff offering good hot food.
Source: tripadvisor.co.uk
Stayed for 1 night which included evening meal and breakfast. Food out of this world. All the staff were very friendly and helpful. Intend to make this an annual event with my wife and our other friends who are members of the Elite Hotel Group Club.
Source: tripadvisor.co.uk
Outstanding service, very friendly to our little kids, a lovely bath-like indoor pool that the kids adored, solid though not exceptional food, and incredibly grand, elegant rooms. Decor a little old-fashioned and tired and could do with a few of those extra luxurious comfort touches that would put it into the league of the big-hitter 5* hotels globally.
Source: tripadvisor.co.uk
Another great night in the Grand - dip in the outside pool, fab cocktail in the lounge, super meal in the Mirabelle, good nights sleep and room service breakfast looking out at the English Channel. What could be better.
Source: tripadvisor.co.uk
Table d'hote menu poor in selection. We had a Ground Floor Suite but it was only a large ensuite room with space for a 2-seater sofa and 2 armchairs. Public areas very impressive
Outside Pool area dirty. Trees overhanging sunbed area need cutting back and paving and sunbeds need jet washing every morning. Very expensive, not good value.
Outside Pool area dirty. Trees overhanging sunbed area need cutting back and paving and sunbeds need jet washing every morning. Very expensive, not good value.
Source: tripadvisor.co.uk
There is nowhere quite like the Grand on the English coast. Rooms are large and comfortable, even if the bed in our room was a bit soft and probably needing replacement. Outstanding staff, especially front of house and doormen/porters.
Source: tripadvisor.co.uk
Nice hotel in good location and friendly staff but snag is the rather limited dining option, food choice and taste below standards for a 5 star hotel. It woukd be good for the hotel to improve the choice of food in the menu for both restaurants plus for a 5 syar hotrl the management need to make both restaurants available all the time
Source: tripadvisor.co.uk
If you look for a trip in a timemachine to the great days of palace hotels in this most agreeable bathing reasort that is Eastbourne, don't look any further. Excellent service, a comfortable room with a splendid seaview and a large outdoor swimming pool.
Source: tripadvisor.co.uk
This is a shining gem in the premier location in superb Eastbourne. The hotel promises beauty, grace, splendour in a fantastic setting and it delivers it in spades. The hotel is immaculate, the rooms beautiful and the facilities are wonderful. On top of this the staff are supremely knowledgeable of all aspects of the hotel and they help you with any and every query that you may have. Supreme service is offered by all who work there.
Source: tripadvisor.co.uk
