Federation of Small Businesses

4.9/5 based on 606 reviews
Latest Reviews
Fantastic service as all FSB services are. Helpful, thorough and professional.
trustpilot.com
Source: trustpilot.com
I find it unfathomable that another small business would choose to deliberately not pay our invoice. We tried the polite, friendly reminder approach and nothing.
However, as an FSB Member with access to FSB legal resources, I was able to use a formal template letter to help me. Whilst, there was no further communication from the business owner (and no apology), in less than an hour, the invoice was paid. Thank you FSB!
trustpilot.com
Source: trustpilot.com
I am delighted to be a part of FSB (Federation of Small Businesses) as a member. They truly offer everything in one place, providing excellent services and support. From the very start, their friendly development manager has been extremely helpful. The Member Hub is a treasure trove, covering all the crucial aspects that every business needs, such as an amazing Legal Hub, including services for data protection, debt recovery, contracts, and trading. Moreover, they prioritize health and safety matters.

One thing I appreciate is their personalized approach. FSB offers 1-to-1 sessions to assist small and medium-sized enterprises (SMEs) in their specific needs. This level of individual attention is fantastic!

Another highlight is the array of networking opportunities provided by FSB. They organize both in-person and online networking events, which have been beneficial for expanding my business connections.

Furthermore, I am impressed by their commitment to supporting SMEs when dealing with government-related issues. FSB stands alongside SMEs to resolve any challenges that may arise.

Overall, my experience with FSB has been exceptional. They have proven to be an invaluable resource for my business, and I highly recommend them to any entrepreneur in need of comprehensive support and assistance.
trustpilot.com
Source: trustpilot.com
Just finished a great 1to1 with Tim Aker. The FSB is the best insurance a small business can have.
Matt Ramsden
R&R Audio Visual Ltd
trustpilot.com
Source: trustpilot.com
Minutes after I filled in the form on the website I received a phone call from FSB. After a brief conversation I decided to join them. Now, almost a week later I have already used the Legal Hub and also had introductory 1 hour call explaining all the benefits of memebership (Thank you Justin). FSB is really well organised. So far I'm very impressed. Thank you.
trustpilot.com
Source: trustpilot.com
Just got the information in ChatGPT about FSB. I connected online and also attended the meeting that was held at British Library. Personally I felt that It would be like a conference where some person will give advice. But its entirely different, Its a platform where others can interact with Us and vice Versa. Great support from the staff and once again thanks to FSB.
trustpilot.com
Source: trustpilot.com
There's a huge amount of information on the FSB website, so having a 1-2-1 call with Justin Yates just a week after joining was invaluable (thank you Justin!!)
His structured walkthrough of all the benefits, from legal protection to networking events, and from HR advice to business banking, has certainly helped me understand there really is something for every small business who joins the FSB.
Probably the best money you'll ever spend on your business and will likely save you much more in terms of the benefits it offers and the training you have access to.
trustpilot.com
Source: trustpilot.com
Great Service!
I would recommend any business to sign up for FSB. The support and services they are offer is great. There is local people to support and guide you.
trustpilot.com
Source: trustpilot.com
Clear-patience-concise walk through talk through of the FSB website!
Many thanks!
trustpilot.com
Source: trustpilot.com
Really useful to have a phone 'walkthrough' of all the services offered by the FSB. More than I expected. Mark was knowledgeable and went at just the right pace and was able to highlight, at my request, what is relevant to me at this moment in time. Thank you!
trustpilot.com
Source: trustpilot.com
Just came of another fantastic meeting with the FSB this time at Berkshire. One of the beauties of FSB is not only do you get to attend a load of meetings for your annual membership, you also get a load of helpful services from Health Care, Insurance, and other similar benefits, you also get a voice on behalf of Small Businesses in Government.
trustpilot.com
Source: trustpilot.com
FSB offer bespoke, hands-on advice for all areas of business. Great resources and informative webinars in so many areas enable me to level-up my business. Thank you FSB!
trustpilot.com
Source: trustpilot.com
Networking wise, such a fantastic group, often see new faces - new members as well as visitors. I've not been able to make it to any for a couple of months due to ill health, but first time back and it was like i never left!

I've not had to utilise the services as yet, but I think this may be changing so I'm grateful that I have this available.
trustpilot.com
Source: trustpilot.com
What a delight
Well done to Darren and Natlie for hosting a really insightful, enjoyable and engaging network. Well worth the time to attend
trustpilot.com
Source: trustpilot.com
Helpful and kind. Guided me through the overwhelm
trustpilot.com
Source: trustpilot.com
Big Thank you to Martin Gibbs for taking the time to run me through the benefits of being an FSB member.
I was genuinely impressed by how many resources are available to members.
trustpilot.com
Source: trustpilot.com
Thank you to Martin Gibbs for the excellent call about the benefits of membership of FSB. Martin guided me through the benefits which I hadn't appreciated, so the call was invaluable.
I had joined in 2022 and had let my membership lapse, I won't be doing that again. The benefits, and support offered, from compliance to insurance to payroll to training is really comprehensive and more than worth the annual subscription.
trustpilot.com
Source: trustpilot.com
FSB is the most worth while membership any business owner can have. Having rejoined, the services, support and protection they offer is all you need, not to mention the cost savings. Policies, staff contracts templates easy to download.
Justin spent over an hour familiarising me with the site making me realise how much more I could get from the membership.
trustpilot.com
Source: trustpilot.com
I’ve just renewed my membership- three years now but been self employed for much longer. FSB is the best backup and guide you need when launching your own venture. Any questions and up to date legal advice is a phone call away. I cannot recommend enough- self employment can be a really difficult thing to navigate and the world is now full of online coaches, mentors and experts- how do you really know if they are an expert or if they have just marketed themselves well?! Do not wait for the poop to hit the fan- join today and feel confident you have all you need here! Thanks Chris Davis, my rep for support always!
trustpilot.com
Source: trustpilot.com
I was very impressed by the assistance FSB offer, having a whole legal team at your disposal, if ever you need them is worth the subscription alone.
Justin spent over an hour teaching us how to navigate the site and was a great help and extremely Knowledgeable.
FSB have a form or contract for every occasion just what a small business needs.
trustpilot.com
Source: trustpilot.com
If you're an owner of a SME the FSB is your security blanket. Hopefully you won't need them but if you do the service is always impeccable. If you value efficiency, expertise and reliability then you'll appreciate a FSB membership. An affordable and as far as I'm concerned a compulsory expense for any SME.
trustpilot.com
Source: trustpilot.com
The most useful membership and well worth the investment, I've been a member of FSB since 2006. It offers invaluable support and advice for small businesses and also microbusinesses. My area rep Garry (East of Scotland) is an absolute legend and is always there when my fitness business hits another challenge (pandemic, Leith tram project). I've also learned so much through the events and excellent networking. Thank you FSB! Highly recommended...
trustpilot.com
Source: trustpilot.com
Chris popped into to tell us all about the FSB services. Wow, I wish I had known I could have access to all these things years ago. I have joined straight away. Chris was helpful and talked me though everything simply and concisely. He really is a credit to the organisation and you can tell he has been working with them a long time with all his knowledge. Thanks again.
trustpilot.com
Source: trustpilot.com
We are excited and proud to be members of the FSB, We are finding the benefits to be considerable and extremely cost effective. The support is professional and easily accessible and it is fantastic to have Justin, who is local to our business available for additional support when we require it!
trustpilot.com
Source: trustpilot.com
very clear helpfull advise as well as perks for being a FSB member
trustpilot.com
Source: trustpilot.com
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