Federation of Small Businesses

4.9/5 based on 606 reviews
Latest Reviews
Reading the other reviews you'd think they were buying a Spotify subscription and then didn't like the music. The FSB is a huge representative body for small businesses - working locally and nationally to encourage government to #ThinkSelfEmployed. Yes, there are loads of benefits to membership, 90% of which don't apply to me, but... the 10% I use are well worth it, and I know by being a member it's helping to fund the awesome work they do
trustpilot.com
Source: trustpilot.com
I worked at FSB for 8 years. While I can't review it as a member, I can tell you that I loved FSB as an employer. I believe every single person in the teams in head office, the policy teams across the UK and the regional teams as well as FSB volunteers all have FSB members' best interest at heart.

Unfortunately it's impossible to be able to provide 100% help to 100% of people who contact FSB, but that will never be because of a lack of interest from the staff members dealing with the call or email.

If the issue was due to an FSB Service provider, the partnerships team will investigate and get an answer. I know this because I shared an office with them and witnessed their tenacity when it comes to getting to the bottom of an issue myself more than once.

If I were to take the huge, scary plunge of becoming self employed and opening my own business, I'd absolutely join FSB in a heartbeat.
trustpilot.com
Source: trustpilot.com
I signed up to the FSB at a Business Expo. Partly because I was promised that I would be featured on a full page editorial in their South East magazine and even took time to write a response to interview questions and have my photo taken by their team. Nothing ever came of it. I was "allowed" to do a talk (for free) at one of their groups, which was good exposure but then disappointingly the next 3 talks after that we almost identical to mine, and from local competitors offering exactly the same services as me, so just completely weakened the point of my talk. They should be more careful to vary the speakers - there are so many different business that are members that they could have used instead. I also was told we would have great networking opportunities. There are 2 local groups in my area but as a member you still have to pay £10-15 per session and also the sessions are open to anyone even non-members, so it's not really a benefit. All the other "services" are only relevant to larger companies or not really representative of good value for money compared to other schemes. The one good thing is the legal/tax advice line which I have used.

As a member I don't feel I get any support, just a lot of direct mail spam and email spam trying to sell me insurance or card machines. I tried to unsubscribe but there is no option to, not sure how GDPR compliant that is! I was never given an online login to do my profile etc for their directory- it has been a nightmare to get hold of. Whilst I think the FSB do great work lobbying in parliament, I don't know if I want to continue "donating" to them at such great expense for little return.
trustpilot.com
Source: trustpilot.com
Great advice on tap! The must join organisation for SMEs. Highly recommended.
google.com
Source: google.com
Great support for any mall business
google.com
Source: google.com
If you are a small business join the FSB. No caveats it’s a no brainer.

Saves me money every year, with the free banking alone. Having “free” good accountancy and legal advice on tap is very reassuring.
trustpilot.com
Source: trustpilot.com
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