The Personal Agent - Lettings & Management

4.9/5 based on 2152 reviews
Latest Reviews
I would highly recommend The Personal Agent Lettings. Thank you very much for helping us find the perfect house to rent. Bradley Snape and Michelle Hobbs were extremely helpful, open, transparent, professionals and reliable through the hole process. They were always available to answer our questions and were absolutely wonderful to work with.
google.com
Source: google.com
Great appreciation to Adam and Sarah ! They are very responsible and give quick response to our enquiries as we needed.
google.com
Source: google.com
What a great team!
google.com
Source: google.com
Great company who have made us feel at ease in buying our first property. Adam has been helping us along the way, he has been fantastic and made us feel very comfortable in the process, whether that be viewings, emails or over the phone.

First time buying can be a scary field as you are totally new to everything, but nothing has been to much for Adam. He has honestly answered all of our questions and queries to the best of his knowledge and if he doesnt know then he will simply just say he doesnt know and offer to find out for you.

The above alone has made the experience feel genuine and relaxed, as some estate agents can sometimes fill your head with jargon that you dont understand, where as with Adam we haven't felt this way at all.

Thanks a lot Adam you are a great Asset to The Personal Agent!
google.com
Source: google.com
Good experience with the Personal Agent Lettings. Communication was clear and accurate details were provided in the online advert. A short notice appointment was arranged to view the property. I recommend this agent
google.com
Source: google.com
Adam is a very helpful staff who introduced the house precisely.
google.com
Source: google.com
We bought our first place through the Personal Agent. When issues arose down the chain with an agreed completion date, Adam was very helpful at getting everything over the line.
google.com
Source: google.com
The Personal Agent have been brilliant throughout the sale of my property. Very supportive, great communication, pushed hard to get the price I needed and to get the sale done as quickly as possible. Really grateful for the support they provided to make the transaction as stress free as it could be.
Joe and Sue in particular have been brilliant.
google.com
Source: google.com
Matthew Bidwell, Michelle Hobbs, Rebekah Millington and Ria Lawrence have provided professional advice and assistance to my search for a property to rent. Thanks the team!
google.com
Source: google.com
I worked with Personal Agent when moving into my first rental property and they have been great The team are extremely professional and responsive and we were able to get everything in place in good time. I would highly recommend.
google.com
Source: google.com
Ren was very positive, upbeat and extremely helpful and made the communication between me and the seller seamless and smooth. Thank you Ren!
google.com
Source: google.com
We were very impressed when we first met with Richard when he came to value the property and give us great advice that we were looking for. We knew after meeting Richard that it was Personal Agent who we wanted to market our property.

The brochure and video tour that the team put together was so impressive. We were introduced to Joe who was put in charge of the sale and he arranged and conducted the open day which was a huge success with numerous viewings and offers. Joe’s communication with us was excellent and he kept us informed at all times. In fact all members of the Epsom branch were extremely helpful whenever I telephoned.

After an offer was accepted Sarah stepped in from the Progression Team to keep us updated and to get the sale completed. She too was excellent throughout.

We would highly recommend Personal Agent, they truly provide a personal and professional service.
google.com
Source: google.com
Fabulous staff Aimee is a responsive and a true professional. It's clear she loves her job
google.com
Source: google.com
Thank goodness for the invention of The Sales Progressor! I cannot recommend Sarah Goddard highly enough. Without Sarah’s help in acting as go between and getting to the bottom of problems, we would certainly have lost the house we were buying. Sarah put the solicitors to shame by working at a 21st century pace against working practices from the Charles Dickens era. Thank you Sarah, we need more of you.
google.com
Source: google.com
Katie Jenkins has been absolutely brilliant managing the letting of my flat. She was always polite, friendly, efficient and professional, and it’s true to say that nothing was either too much to ask or a problem that couldn’t be solved. She’s a credit to the company & I’d give her 12 out 10 without question!
google.com
Source: google.com
The Sales Progressor, Sue Boardman, was outstanding throughout for our sale, with nothing too much trouble to help with. We were against the clock with the Stamp Duty holiday coming to a close, and Sue was pivotal to making our completion happen prior to the deadline . Fully recommend Personal Agent to others.
google.com
Source: google.com
We've just sold my mum's house through the Personal Agent Epsom and thank goodness we chose them. Everyone from Richard at the initial meeting to Sue in Sales Progression was professional and highly knowledgeable. Best bit - the phone was ALWAYS answered promptly, and calls returned. They also navigated a communication difficulty between solicitors, which really was above and beyond. Thank you.
trustpilot.com
Source: trustpilot.com
We've just sold my mum's house through the Personal Agent Epsom and thank goodness we chose them. Everyone from Richard at the initial meeting to Sue in Sales Progression was professional and highly knowledgeable. Best bit - the phone was ALWAYS answered promptly, and calls returned. They also navigated a communication difficulty between solicitors, which really was above and beyond. Thank you.
trustpilot.com
Source: trustpilot.com
Overall my experience was very good. They were responsive and courteous at every turn.
google.com
Source: google.com
A very welcoming and professional team that have supported me from start to finish in finding my next home. One individual Bradley Snape must receive recognition as being a star of the team as he went above and beyond with his customer service. This in all made the service I received fantastic and have already recommended him to others in the area.
google.com
Source: google.com
Had a great experience when Rebekah handled my leaving of my rental. She answered all of my questions and dealt with my case quickly and efficiently. She was kind and easy to talk to, and listened to my concerns. My end of tenancy was completed in a few days thanks to Rebekah, which is so helpful when moving between rentals!
google.com
Source: google.com
Thanks again to the whole team at The Personal Agent Lettings. I'm especially grateful to Katie Jenkins (Property Manager) for the hard work to propose and execute creative solutions. She ensures that the tenants receive the very best service and the property remains in excellent condition.

I have been a very satisfied landlord for over 5 years and received positive feedback from all tenants in the property. I have no hesitation in recommending The Personal Agent team!
google.com
Source: google.com
We were very impressed with the friendly approachable and helpful service provided. Very professional and efficient in all dealings with us All staff were great but especially our Sales progression lady Sarah. We would definitely recommend Personal Agent to others. Thank you for making the whole process as stress free as possible.
google.com
Source: google.com
Had a great experience with Personal Agent in an otherwise extremely stressful time of completing before stamp duty holiday. Joe from the Epsom branch was instrumental in the original negotiation of the deal and did a fab job in ensuring timely exchange ahead of 30th June. There were few bumps along the way only because of the urgent nature of the sell but I'm very pleased with the professional nature with which it was all handled and happy with the outcome. Would highly recommend to everyone.
google.com
Source: google.com
Absolutely Amazing, started tenancy with them just before lockdown. Very supportive.
google.com
Source: google.com
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