The Personal Agent - Lettings & Management

4.9/5 based on 2267 reviews
Latest Reviews
Excellent, professional and friendly service. Very highly recommended. Selling your house can be very stressful but Adam and Gareth have been really exceptional in helping and advising us and made the whole process very easy.
google.com
Source: google.com
Agent Rosie is really helpful in answering our enquiry.
google.com
Source: google.com
Rosie at The Personal Agent is very professional and friendly and made for a positive viewing experience. Thank you.
google.com
Source: google.com
Ray Steward (what a star) and team , thank you very much for your effort in getting us a few property views and finally getting us one, no words to describe your attention to detail and taken on board our requests. I would rate you with 6 stars if I could, keep doing what you do best in bringing happiness for families to come.
google.com
Source: google.com
Ray was very helpful throughout the process, and very knowledgeable.
trustpilot.com
Source: trustpilot.com
I have found The Personal Agent to be a fantastic estate agency to sell through. They are diligent, professional and persistent. In particular, Adam at the Epsom office has been extremely efficient and has persevered in helping us through quite a challenging house sale. We are grateful for all his effort and those of the whole team there. Thank you
trustpilot.com
Source: trustpilot.com
The truly personal service and understanding of individuals needs
trustpilot.com
Source: trustpilot.com
Really good viewing with Rosie from the Personal Agent in Epsom today. She was at the property before me which was impressive as I was early! Viewing was thorough and all questions answered.
google.com
Source: google.com
I highly recommend Personal Agent. Adam has been very helpful and attentive. The entire purchasing process ran smoothly with his excellent service.
google.com
Source: google.com
Very polite and professional!
google.com
Source: google.com
Would like to thank Adam Latter on the teamwork he provided. I had the pleasure of being in a chain with him and his support and communication really did help keep this chain together when we were faced with majorly tight deadlines and multiple mortgages in place. He is a credit to The Personal Agent and would definitely be a agent i wouldn't mind progressing with again in the future. Thank you for your support.
google.com
Source: google.com
Would like to say a massive thank you to both Morgan and Adam at The Personal Agent, Epsom. They have always been at the end of the phone to answer any questions and have given professional advice, when asked. We wouldn't have got to where we are today without them. Thank you both very much, we highly recommend you!
google.com
Source: google.com
Excellent service, navigating some pretty uncomfortable circumstances! George, and his colleagues were professional and extremely helpful, would thoroughly recommend!
trustpilot.com
Source: trustpilot.com
We wish to express our sincere thanks for the hard work and dedication of Daniel Bennett and the Personal Agent Team, Stoneleigh. We are part of a chain of buyers. Daniel is professional, action-oriented and works on behalf of the Vendors to resolve issues. Without Daniel’s hard work, we would not be able to close the on the property.

Daniel is responsive and polite; he has more actions than words. When we have difficulties in the conveyancing and raise enquires, he came back every time, communicating with the Vendors and always suggesting a way to move forward. In the final week, there were mortgage issues with one in the chain, Daniel made a lot of effort and communication with the parties to chase for mortgage broker feedback and line up all parties for the deals. He knew the Vendors and our needs to move and helped all of us complete the mortgage date.

Daniel’s service and customer caring are exceptionally good and impressive. He is willing to work honestly on Vendor and our shoes. Without Daniel’s drive for overcome the issues, the chain may have broken ( as my unpleasant experience with the average estate agent and solicitors).

Lastly, Daniel has a pleasant character, he always smiles and works quietly. These help us a lot for stressful situations. He helps to keep Vendor and us in a very good relationship till now.

Our family has some houses around and we have no hesitation to appoint Daniel for selling as well as recommending others who want to buy a property in the area.
trustpilot.com
Source: trustpilot.com
George and his team at the Banstead branch have been extremely efficient and very professional in dealing with the sale of my property. Updates have been regular with good communication to other parties involved in the chain. I would not hesitate to recommend or use them again in the future.
trustpilot.com
Source: trustpilot.com
The Personal Agent is the Perfect Agent. They have sold two houses for me now and I would highly recommend them.
Everyone in the Epsom office is professional, efficient and friendly. I just couldn't fault the service.
Chris, I felt, went beyond the call of duty, keeping me updated every step of the way, he was great at checking down the chain
when there were problems and we ended up speaking most days, which was very reassuring.
Big thank you to all at the Personal Agent.
google.com
Source: google.com
Personal agent were amazing and Adam Latter was particularly helpful. Adam looked after all our needs , ensured the process ran smoothly and always kept us informed of any issues. Would definitely recommend Personal agent to sell your house.
google.com
Source: google.com
Very helpful and efficient
trustpilot.com
Source: trustpilot.com
Great professional service, Ray Steward who conducted our viewing was very professional and made my elderly mother in law feel very important and comfortable. Sarah, who took over with the completion process went above and beyond to make sure we were happy and kept us up to date with everything. Ray and Sarah are a credit to the company.
google.com
Source: google.com
Very good customer service
trustpilot.com
Source: trustpilot.com
I just wanted to leave a Review for Others.
I quickly discovered that the Estate Agents were All very Kind, Helpful, and Patient.
Really! felt it necessary to mention several exceptional people within the Team.
Thank You! So, Much!
Sarah Goddard of the Banstead Branch. In addition, Adam of the Epsom Branch.
You Both made the experience of purchasing a Home less stressful.
Once Again! Thank You!
trustpilot.com
Source: trustpilot.com
Having been looking for a new home since 2019 and viewing over 40 properties, i've dealt with my fair share of Estate Agents.

The Personal Agent is by far the best company i have had the pleasure of dealing with.

All the people at The Personal Agent, have been transparent, honest, professional and have added empathy when we haven't been successful in our offers.

If your looking for an agency who are different from the rest, i highly recommend.

Keep being a breath of fresh air! A*
trustpilot.com
Source: trustpilot.com
Prompt and good service and responses. Followed through with dilatory legals. Efficient planning of viewing days and their execution. Would highly recommend.
trustpilot.com
Source: trustpilot.com
Our sale was looked after by Adam Latter from the Epsom branch. The service provided by Adam was brilliant from start to finish; keeping us informed about progress of the sale and chasing solicitors who were not as efficient as him!
We would definitely use The Personal Agent, and Adam in particular, again.
google.com
Source: google.com
Adam at the Personal Agent was a really good communicator and helped with the exchange and completion really well
google.com
Source: google.com
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