The location is great, just a few minutes walk to the quay, with all its restaurants and attractions. Then the outstanding service both downstairs and upstairs which is welcoming, friendly and good in every way. We had a room with a balcony and good views to the sea which we enjoyed.
Breakfast is really good, we were lucky with nice weather and could choose to eat in the Brasserie or in the garden immediately outside it. Prompt, polite service and very comfortable surroundings. We also used the garden area later in the day, really nice.
For part of our stay we had a rental car and the hotel whisked it away from the front door and parked it for us every time, great service.
The WiFi is very good as is the air conditioning including in our room. The pool area is well kept with drinks etc available.
Now a couple of niggles, it’s an old building and it’s reasonable to have the decor in the rooms in keeping with its age but my personal view is that our room could do with a restyle: chairs and curtains matched well while the wall mirror had a very ornate black surround which didn’t really go with the brown furniture: tables didn’t match, bedside drawers just about opened, and although the room was very clean & everything worked, it could have been so much nicer with a bit more attention and maybe different wall decor (pictures, mirror not the wall covering itself which was fine) and furniture.
We ate dinner in the Brasserie twice, the second time we enjoyed listening to the pianist who was very good. It’s quite expensive and the first time one of the pork chops was pink in the middle, possibly not cooked through while the second time the dishes were not as the waiter described, resulting in a generous refund & free after dinner drinks.
A nice touch was a hand written postcard after we got home hoping we had enjoyed our stay. Yes, we did.

Spent a really nice early evening on the small terrace. The staff were really friendly and super helpful. A bottle of Italian fix for £30 including nibbles. Watching the sun go down. Looking at the sea in the distance. A great start to a mini break

The Hotel is not on the seafront, and indeed the seafront at St Peter Port consists of end to end harbours where the rich and/or famous moor their boats. The hotel is old, and this shows as you become aware of limitations as you use, eg the wardrobe, the desk where the chair is too deep for sensible use as a writing table, the mottled mirror behind the bed and so on. The bathroom is good and towels and accessories (Occident) excellent. Most of all our luxury double room was small, and I hate to think how small a standard room would be. I had to park our cases under the desk or in the wardrobe. For the price I expect a larger room.
The hotel lounge is in the centre of the public spaces and does not have any outside windows. It also tends to become a thoroughfare for hotel staff and waiters, but it is here that you can enjoy a full cream tea (£30). If you are using the lounge for quiet reading you will probably find the lighting is good for this only in a couple of arm chairs.
The staff are excellent, every one. They are always smiling, constantly attentive, willing to give advice and share ideas for things to do. Breakfast is excellent, dinner less so. It is very pricey and there are some outstanding restaurants in town. That said the curry restaurant at OGH is cosy and the curries exceptional. We ate at Nautique and it really is a memorable fine dining experience of London quality without London prices. But you need to book well in advance...even advance of your visit to Guernsey! Dix Neuf is the other end of the scale, noisy and busy, but good portion meals at reasonable prices if that is how you like it.

If the weather is right there is good walking to be had along the cliffs, especially east and south. Be aware that these walks need stamina and are for experienced walkers. Don't miss the millenium tapestry, especially if you have an interest in creative embroidery. The pool looked inviting, and there is a gym. However, it is these extras to the hotel itself which increase the price of your bed and breakfast stay. That is worth considering if you do not use all that the hotel has to offer in this respect

We have stayed at many places over 50 years! This was the Best Experience ever, for us, in hospitality, service, facilities and quality of accommodation; The Brasserie Restaurant, in a beautiful setting, provided an excellent range for breakfasts and the one dinner we had was most enjoyable. We are looking forward to visiting again, even if it's just to sample the experience promised in the Curry Room!

Visited Guernsey for the first time and saw this hotel on Trip Advisor. Stayed for 4 nights. The OGH team have got excellent customer service to a fine art and they genuinely want you to enjoy your stay here. From the reception, concierge, staff in the restaurants and bars, to the cleaners they were faultless, nothing was too much trouble.

Loved the hotel, its old and full of character. Stayed in Room 315. Quite small but really had enough room. Good size bathroom with powerful shower within the bath and nice large fluffy towels.

We liked the area overlooking the square where we could sit and have a drink and watched the world go by. Also the pool was very relaxing.

Excellent location in St Peter Port, numerous shops and restaurants right on the doorstep. A few minutes walk to the harbour.

We had dinner in their Curry Room one evening. It was fabulous and a great atmosphere to dine in. We also tried their Brasserie one evening for dinner. Again fabulous food and a good choice.

So along with the hundreds of people who have rated OGH with ' Excellent', we join them and thoroughly recommend a stay here.

Thank you to all at OGH, we'll be back !.

Following a lovely long weekend in Guernsey with my Mum, I cannot recommend this hotel enough.
From the minute we arrived, the staff were friendly and helpful and nothing was too much trouble. Our room was lovely with a great view over St Peter Port and the hotel is beautifully decorated with lots of lovely rooms to just sit and relax in. We had one rainy day but it was so nice to hang around and enjoy being at the hotel.
We ate in the Curry restaurant and the Brasserie and both were great.
Anyone going to the Old Government House is in for a treat.
Thanks to all of the lovely staff’ especially Zoe and Nelly on reception and Jaro and Gareth for your help and chats
Hopefully we’ll be back!

Lovely surroundings, very attentive staff, pleasant food.

We have experienced a couple of these on the mainland previously not so sure the overall experience matched.

Quite popular but not so sure we would recommend or return.

We have just returned from a wonderful four night stay at the OGH; this historic hotel richly deserves its 5 star rating. In short, I’d rate it as excellent in all respects: the rooms both public & the bedrooms, dining experiences, location, pool & garden and the staff are all first rate.
As this is a long review (and not all visitors will be residents and hence may only be interested in certain aspects e.g. dining) I will review different aspects of the hotel under subheadings which may help readers to find relevant information faster.

Food, Drink & Public Rooms
The OGH. has a number of restaurants and bars each with a different character & style of decoration. We enjoyed breakfast and two evening meals in the Brasserie. The website pictures really do not do justice to this light, airy restaurant – it is well decorated and attractive in its own right and commands lovely views over the hotel’s garden to the sea beyond. As the restaurant is tiered even those sitting towards the back still get a good sea view. If the weather is warm one can breakfast or take lunch outside in the garden. The food is excellent: well prepared, tasty, a good choice of dishes but not overly expensive. During our Friday night evening meal live entertainment was provided by a good pianist who played a well chosen repertoire – good to listen to but not so overpowering so that one could not have a conversation. Service in the Brasserie was superb in all respects, the staff are a real credit to the hotel: friendly, warm & approachable combined with being professional and efficient.
The OGH has an Indian Restaurant called ‘The Curry Room’ – it looked great and was decorated in a grand Victorian/Edwardian style. My husband does not care for Indian food so we did not eat here but I thought the menu sounded appetising.
If Al Fresco dining is desired one can eat in the Olive Grove – which specialises in lunches and afternoon tea. We did not eat here but it is certainly an attractive place to eat.
The Crown Club is another venue where one can obtain food and drinks – this is separated into a number of smaller, beautifully decorated, more intimate sections (both indoor and outdoor) to afford guests a little privacy. One can come here just for drinks, currently they offer many different types of gins – I only had time to try one of the many on offer, however, I enjoyed the experience. Food available in the Crown Club includes light lunches, afternoon teas & lighter, informal, evening meals. The bar is open to nearly 1 in the morning so one can pop in if one has arrived late at the hotel.
The Sir John Coward lounge is an elegant, comfortable room beautifully decorated in a Victorian style. Here you will find comfortable armchairs & coffee tables - it’s a good place to relax (board games and newspapers are available). I should imagine this room looks very cosy in winter as one can sit by the open fire. There is a lounge menu and staff always seem to be available to take your order, we chose to sit here for after dinner coffee and very pleasant it was too. Incidentally, the wrought iron gates at the entrance to this lounge were originally made for Cunard’s liner ‘The Mauritania’ built in 1906.
Although we were not attending a function we were able to see inside the ballroom – a lovely, spacious, well decorated room with beautiful chandeliers and, to crown it all, views over the sea – a lovely venue for a wedding or special party.

The Bedrooms
Parts of the OGH hotel date back to 1775 and in the intervening years has been extended a number of times which leads to the creation of a very interesting building. As the name suggests this really was an Old Government House only being converted to a hotel in 1858, therefore it should come as no surprise that, unlike a modern, purpose -built hotel where one bedroom looks much like another, the rooms here vary considerably in shape, size, decoration and hence price. If one reads the information on the website one finds that details about room size are crystal clear – if having a big room is really important to you then click on the button that says, ‘more information about the room’ and you will find its area in m2 so one can make an informed choice. We made the decision that having a large room wasn’t really important to us as we had come to visit the island not just sit in a bedroom and so we opted for the smallest and cheapest available rooms which were very economically priced but still provided all the furnishings & equipment one might expect in a hotel of this class plus gave us full, free access to all the amenities of the hotel. We think we made the right choice for us, yes the room was small but was beautifully decorated and had a wonderful view over the swimming pool to the harbour, town and sea beyond, I doubt we could have had a better view even from a more expensive room. What’s more I could still ‘see the sea’ when sitting up in bed enjoying an early morning cuppa! Although this was one of the cheaper rooms it still had free wifi, satellite TV, air conditioning, safe, plenty of storage space, full length mirror, bathrobes & slippers & a lovely bathroom with a separate bath and shower. The room was clean, well maintained and serviced twice daily and complimentary water and Guernsey newspaper were provided plus a little treat of cakes or biscuits at bedtime. The bed was comfortable and we both slept well. On a practical note, in room 202 & possibly others too, you will need to flick the master light switch by the door in order to operate any of the other light switches in the room, this isn’t a problem once one knows about it but could lead to a belief that the lights in the room do not work. Furthermore, it should also be noted that I think we were lucky in obtaining a sea view room as I do not think all rooms in this category can offer this, however, bearing in mind one can always enjoy sea views from the hotel’s restaurants and bars this is no big issue.

Pool, Spa & Gym
The OGH has an outdoor pool in a sheltered, secluded area just beyond the garden. What is not apparent from the photographs is that the pool is clearly sectioned off into a shallow and deep section which is a useful safety feature if using the pool with little ones as one can set clear boundaries as to where they can go to prevent them getting out of their depth. We noted that a ball and a couple of children’s life belts were provided. The pool is heated so can still be used on chillier days. Although it is not a large pool my husband and I had it all to ourselves as most people were content to sit and sunbathe on the loungers provided around the pool edge. There are no life guards, however, there were two staff manning the pool area ensuring that there were plenty of fresh towels available for everyone and bringing drinks from the bar. We enjoyed a very pleasant time basking in the sun with a glass of wine (although the wine glasses used by the pool look real from a distance there is no need to worry about broken glass in the pool and surrounding area as they are actually made of plastic).
The OGH has a spa and gym in the basement – we did not use these so I cannot comment upon them, I believe they can be freely used by all hotel guests but are also open to members of the public for a fee.

The Staff
The staff are a real credit to this hotel: friendly, warm & approachable combined with being professional and efficient. Despite having to work long hours they still found time to be attentive and pro-active to one’s needs. Everyone from cleaners, gardeners, restaurant & bar staff through to the reception team seem to be working very hard to deliver really superb service. It is very difficult to single any staff member out but would like to say a special thank you to Gareth for always being attentive, Andrew for providing us with the history of the hotel, Elliott for being so friendly and informative and concierge, Jaro, for your very good advice as to where to go to research some of my family’s history ( if this interests you the the Priaulx library, in Candie gardens, is the place to go – many island archives, including old newspapers, are stored here and library staff are very willing to help you in your quest).

Location
The OGH is extremely well located for all the St. Peter Port (and indeed Guernsey itself) has to offer. The harbour, shops, Candie Gardens, museums and St. James concert hall are all very easily walkable from the hotel.
If arriving from the airport the taxi rank is directly opposite the airport entrance (bearing in mind the island is small, no taxi ride is likely to be overly expensive). If one crosses over the road one arrives at the bus stop where one can catch a number of buses to the town terminus of St. Peter Port, currently bus routes: 71, 91, 92,93, 94 & 95 will take you to town. The bus service is reliable and only costs £1.00 per journey and so this is an economic way to get from the airport to the hotel (or indeed to go anywhere else on the island). We chose to take the bus – it takes about 15 minutes to get from the airport to the town centre. We then walked to the hotel – we are two unfit, 60 somethings, who were carrying enough luggage for 5 days and it took about 10 minutes to walk up the hill to the hotel, it wasn’t a stressful walk. It should be noted that maps sometimes call St. Ann’s Place (where the OGH is situated) just Ann’s Place – they are the same, not separate streets.
If one arrives by ferry we noted that it would only take about 15 minutes to walk from there to the hotel,
Cars can be hired from the airport and the hotel has a small carpark, however, it is perhaps worth noting that St. Peter Port is very busy from a traffic point of view and parking places on the island can sometimes be hard to find. Furthermore, a number of Guernsey roads are very steep & narrow, (sometimes just the width of one car), this can make driving rather stressful so taxis or buses may be a more ‘restful’ option. If one does choose to bring a car the hotel staff will valet park this for you.

General Comments
The OGH is a truly superb hotel offering great facilities, personal service with charm and great attention to small details. We thoroughly enjoyed our time here and if we were to visit Guernsey again it is extremely likely that we would return here. Our thanks go to all the staff for a memorable trip.

This was a very special holiday of five nights in total to celebrate our 20th wedding anniversary. We booked a classic room and were made welcome from the first greeting on the steps as we arrived, to the final farewell from the lovely reception team. Our room, although it didn't have the best view, was comfortable, stylish, spotlessly clean and inviting. We can't possibly name every member of staff as they were all exceptional but we recall Gareth Byrne who was particularly welcoming and easy to talk to. We thank all the staff for their kind services and the little extras that added to our stay. This was our first stay at OGH and we did not want to leave! We hope to return, thank you all so much.

We have just returned from a 3 night stay at OGH.

For our stay (end of August), we paid £650 for the 3 nights on a bed and breakfast basis.

The good: mainly very good service. Breakfast was high quality and served in the brasserie which is a pleasant setting. Bar and lounge also very nice. The pool area was smart and kept clean and tidy. The staff was polite and helpful. Nice turndown service every evening.

The less good: our room was a standard double. It was tiny. It just fitted the king size bed and there was hardly room for anything else. The decor was tired, as was the furniture and the mattress. Had we booked a suite, I’m sure the room would have been larger and more expensively appointee, but at c. £400/night for a junior suite, this is extremely expensive.

Red Carnation Hotels take note: although you appear to receive almost universal excellent and very good reviews of this hotel, you need to spend some money on the hotel and update the rooms and the furnishings. They are tired and the room we had was pokey. Although the service and food was good, we very much felt the room was very poor given how much we paid, and for this alone I do not think this hotel deserves its 5 stars. To be fair, the receptionist was apologetic about our room, and of course it is not within her gift to do much about it.

Would we stay again? At the prices charged, probably not.

Visited for special 0 anniversary will be back very soon for another visit. Staff friendly and welcoming. Rooms immaculate with toiletries. Great views. Food in restaurant extremely good value. Bar a great place to relax.

Just back from a weekend break to Guernsey with my father, brother and sister. So glad we chose the OGH - beautiful hotel and lovely food but the staff were unsurpassable! Everyone we came in to contact with was unfailingly friendly and helpful, nothing was too much trouble. Genuine welcomes in the reception, bar and restaurant and all so helpful to my mobility challenged father. Thoroughly recommend and hope to visit again before too long

The place to stay for top accomodation, good food but above all the best and most attentive service you could wish for. Every member of staff goes the extra mile. Expensive but worth every penny: gold standard hotel.

Amazing service, food and staff. Home far away from home...

We stayed for a week in July. Very nice hotel quite close to the centre of St Peter Port. It's less impressive looking in real life than the images we had simply because you turn a corner onto what looks like a small road and there it is, sitting calmly on the left hand side of the road!
Breakfast was good, friendly staff. The bar was nice, easy to sit outside in the sun (there are several bars scattered around) and the pool usually had space (and drinks service) in the afternoon. It's been a hotel for a long time but we found the room numbering a little confusing (or at least I did).
The Curry Room restaurant was really excellent the evening we dined there - book a bit ahead as it's not that big, but definitely worth it.
We had a very nice view of the sea and the town from our room, which was quite spacious, lucky that the weather was very good.
Beware the concierge - who told me confidently that checkin for Alderney was 60 minutes (it's 30), luckily we checked elsewhere or we'd have been up early!
Definitely a very nice and relaxing place to stay, clearly a lot of repeat visitors so they are clearly doing something right to make people want to come back.

Smoked salmon sandwich was delicious! Sadly forgot the tea strainers for our teas! Easily sorted. Good service, great surroundings and very central! Top quality Red Carnation hotel in St Peter Port. Outdoor heated pool too!

Just beautiful. Impeccable service. Breakfast was also excellent with great variety. The pool area is quite small but we got sun loungers after a short wait. The hotel is also in a perfect location. Would highly recommend

Stayed before four times before and returned back today, after one night stay Jaro Opletal is amazing and you get a brilliant welcome. I have visited many Channel Island hotels and the lady that welcomed me was amazing on Reception. Old Government House Hotel stands out from the other hotels as it's just not a process they do believe in Service.At the heart of St Peter Port and a very historic hotel.This hotel is not any ordinary chain hotel and stands out from the rest. Building is old and rooms may be small depending on what room you choose, but the Service soon makes up that.
Jaro Opletal and reception team set great standards even for the single traveller like me.
If your travelling to Channel Islands or to Guernsey this hotel is a must. I did visit this hotel before it became a Red Carnation Hotel, and standards have increased.Don't Expect a bland experince.

Just returned after a four night stay at the OGH.
What a fantastic stay ideally located to visit the town.
From the moment you walk through the front door the experience begins with a glass of bubbly to start you stay,a guided tour of the hotel and then to your very comfortable room.
The staff are very friendly and absolutely nothing is to much trouble to make your stay a very memorable one.
The food is very good with a good range of meals and snacks and really no need to eat outside the hotel.
This is a 5 star hotel and I can clearly see why.

The afternoon tea at the OGH is the best of the best! The service is first class throughout and the whole experience is superb. Also, being able to have the afternoon tea in the gardens of the OGH just makes it even better. The best afternoon tea I have ever had! What an incredible place.

We had never been to Guernsey, always Jersey, so we decided it was high time we went there. For our trip to the island, to celebrate my birthday, we looked at what is generally agreed is the best hotel on the island, "OGH", as all the locals call it, and we booked a superior room with sea views. This wasn't cheap, but you get what you pay for, and if you try this hotel, it would pay to buy as good a room as you can, not to say that there's anything wrong with the "standard" rooms - we had a look into a couple of them during cleaning.
Our room had a big bay window with a view over the centre of St. Peter Port, and the various harbours/marinas. There was an oversize sofa just by the window, so we could sit and look at the view.......marvellous! The rest of the room was great, just one very small markdown about the shower, which was a bit cranky and needs modernising.
The hotel is slap in the middle of town, the main entrance is not hugely imposing but once inside, the whole place is scrupulously maintained and the décor is wonderful. Most of the walls are fabric, as opposed to wallpaper, the colour schemes are superb, including sumptuous carpeting.
There are two restaurants, which I will review separately, but I will just mention here that both of them are fantastic. Breakfasts are wonderful. When we were there for three nights in August and in the middle of a U.K. heatwave, breakfasting outside was an option, this is in the gardens, which - this being Guernsey - were lovely.
But the defining feature of this hotel is the staff. Without exception, and from many countries, they are superb. And there is no stuffiness at any time, but one is regally looked after.
We have been to many luxury hotels around the world, we both agreed that OGH was right up there amongst the very best. It excels in all departments, and Guernsey is a lovely place. What more could you ask for?

Stayed at this gorgeous Hotel in July for a Birthday treat in one of the balcony rooms with amazing sea views
From the genuine friendly welcome of the reception staff to the exceptional service we received in all area's of the Hotel, the OGH has to be one of the top Hotels we have ever stayed in, The room was beautiful, view stunning, private balcony, we had a superb freshly cooked breakfast each morning within the walled garden, as for the location we found it perfect for sightseeing - we will return!

As ever OGH was wonderful. Staff are friendly and nothing is too much trouble. Outdoor pool was put to good use and food was as good as ever. I leave feeling pampered and relaxed. Location is perfect for exploring St Peters Port, an easy stroll down to the waterfront.

A perfect, faultless stay, including excellent service at Reception. The attention to detail, excellent breakfast, impeccable staff, high standard of service and extra touches are what a great stay is all about. The management and staff understand how to run a good hotel and look after their guests.

On a five day visit to Guernsey I wanted a neck and back massage. I booked in at this spa!! Wonderful!!
Beautifully appointed and helpful staff. The massage was the best yet and I have one at home regularly. Thank you!.,