Wonderful staff who couldn’t do enough to make us welcome and comfortable. Fantastic breakfasts and food in the Curry Room was delicious and well priced. The only meal we didn’t enjoy was lunch from the bar which was a bit tasteless. Lovely rooms which are well appointed and immaculately clean. Sitting around the pool was a luxury with comfortable sun loungers and umbrellas with iced water on tap. We would definitely visit this hotel again.

Position of hotel in St Peter Port is lovely

Warm welcome on arrival after easy journey from airport

Reception staff excellent throughout.

Special mention for Jaro Opletal who really went out of his way to be helpful and ensure that we had a lovely stay.

Herm Suite Room was spacious with great bathroom and comfortable bed.

Attractive pool area and Bars .

Used the Spa and enjoyed it.

Some areas of the hotel need refurbishment as appear shabby.

Breakfast service was inconsistent with a lack of attention to detail . Breakfast food was nice without being particularly flavoursome.

All in all we really enjoyed our stay.

Had a wonderful full massage from Rosemary even though I'm diagnosed with cancer. The treatment was really beneficial and incredible value for money. Rosemary informs me that more staff will be trained to treat cancer patients. I cannot wait to visit again.

Took my wife for a weeks rest and relaxation. I have to say, the service, food and ambiance was of the highest quality. The staff were just exceptional, nothing was to much bother. Will go again. Reception girls could not be faulted. Room was spacious, air conditioning fab and cleaning staff also of a high quality

We wanted to entertain four of our local friends to a special tea at OGH. We have often enjoyed their generosity in the past and as one of our party was celebrating a birthday, this seemed to be just the appropriate opportunity.
A table and comfortable seating was waiting for us in an alcove of the lounge and we were warmly welcomed. Champagne - or Bellinis if preferred - soon came, quickly followed by two wonderful cake stands comprising an imaginative selection of very fresh finger sandwiches and warm scones, some plain, some fruit. These were accompanied by generous portions of clotted cream and jam prompting the usual conundrum, which goes on the scone first?! Then crowning the stands were plates of the most attractive selections of tempting and delicious tasting cakes. A variety of teas (and infusions) and coffees had been offered earlier and replenishments were quickly offered for empty cups.
It was a lovely relaxing afternoon in comfortable surroundings with attentive, friendly, staff and a luxurious and enjoyable tea. Just the right setting for meeting and chatting with valued friends.
A nice touch at the end was the unprompted offer of boxes to take away what we hadn't eaten. This was readily accepted and we later discovered there were no left overs after all!
Thank you OGH for a very special and memorable afternoon.

Lovely stay at the OGH, rooms are decorated well and very comfortable. Service great. Breakfast was delicious - fresh orange juice was amazing. Pool and spa areas great. We ate in the curry room which I would highly recommend!

I have just got home after my visit to the OGH , I absolutely love this place , I have been once a year for the last 4 years and hope to go again next year ! It’s in a great position with the town just a short stroll down the hill ! The staff are all so welcoming nothing is to much trouble, the rooms are very luxurious I had the best nights sleep the beds are amazingly comfortable! The breakfast is very good lots of choice ! If you decide to eat in the hotel in the evening you won’t be disappointed the food is awesome! The gym is very good and have classes as well ! Excellent hotel with fantastic facilities ! Totally recommend!

In a perfect location for exploring st Peter port. The room I had was large and comfortable, a good quality iron and board were provided promptly on request. The staff are very friendly and helpful, although not overly attentive in the restaurant. The building is lovely, with some nice quiet areas to sit and enjoy. The atmosphere is very relaxed. It's pricey, but it doesn't pretend to be anything other than a premium product. Only criticism: the decor/finishing touches could be more 5*. For example the wallpaper in the lobby is dirty and scuffed in places, and i had a stained table cloth under the glass table top in the restaurant one evening. All the food I had was excellent, and the bars are well stocked with a good choice of Gins. I would stay again.

I have always wanted to return to Guernsey and OGH after 40 years as I had happy memories there when staying with my parents and now I have finally done so.
Our stay at OGH could not have been any better. ALL the staff were helpful and eager to make sure our stay was perfect. Nothing was too much for them. It's a beautiful setting right in the heart of St Peter Port and sitting around the pool you wouldn't think you're in a town its so peaceful.The service from housekeeping to restaurants and reception is 5*+.
It was a relaxed and enjoyable stay, thank you all at OGH!
I hope I am able to return...very soon!

Spent 5 nights at the OGH for a walking holiday .
Fabulous service throughout whole Hotel.
We had 3 evening meals, 2 at the Brasserie and 1 in the curry room . Enjoyed every meal . Pool and gardens lovely and relaxing.
We will definitely return !

I recently visited Guernsey during a hiking trip to the Channel Islands with my cousins.
Our travel company booked rooms for us at the Old Government House Hotel, setting our expectations by describing the incredible view and superb hotel.

Sadly, they booked it for us online, never even contacting the hotel to request a room with a view.
Our assigned room, therefore, was not what we were expecting. Harry, the Director of Guests Services, personally escorted us to several other available rooms and we were resettled, marveling at his hospitality and friendliness. He continued to watch over us and
to make sure that our stay was fabulous in every way.

The individuals at the Old Government House, from the front desk staff to the amazing Concierges, helped us to; book restaurants, taxis, confirm our flights and save us from an incorrectly,( our travel agency again) booked airport transfer and a lost United reservation! They are simply an amazing team.

We enjoyed wonderful meals in the beautiful Brasserie, superb food, extensive hot and cold breakfast buffet, all while gazing at the gardens, fountains, birds and sea beyond.

I would like to give everyone at the Old Government House six stars and to let the General Manager know that the wonderful people who work at the Hotel make it a truly
fantastic experience!

Thank you, I cannot wait to return.

We stayed here for a wedding & tagged on a couple of extra days for a holiday. From start to finish the service was exceptional & staff couldn’t do more to help. Breakfast was delicious & the facilities were good. The jacuzzi was very relaxing but book in advance for spa treatments - we left it too late & missed out. The room was small but had everything we needed, including a comfortable bed. My only complaint would be that late room service was very limited & very pricey with a £5 ‘tray charge’.

My husband and I stayed here four nights for our 30 the wedding anniversary and we had a wonderful time. We had the Centennial suite, it was lovely and spacious with views down over the pool to the harbour. All the food was excellent, whether breakfast or dinner. The staff were fantastic and went above and beyond. They were all very professional but friendly and approachable and we can't praise then highly enough. Special thanks to Andrew and Ian. We can't wait to return.

I guess we'd find it difficult to stay in any other hotel on Guernsey having experiencer the 'OGH'. It has remained consistently excellent, indeed we have seen improvements over the ten years we have been visiting.
Key to this is the staff attitude that guests are there to enjoy and thus everything is done to ensure that.
In fine weather one can breakfast in the garden. We did twice this time. It was interesting to see staff adjust swiftly to guests' changing places to get into or avoid direct sunlight or a breeze.
Our room was spotless, and maintained so. But if there be one complaint it is that it had nil view other than the side wall of the opposite wing. It is nice to have a view but than not essential.
The lounge, bar and other public rooms are lovely.
On the huge plus side and typical of OGH hospitality....our flight from Alderney was cancelled for fog. We'd managed to hitch a lift in a returning boat which was 2 hours at sea in the fog. We couldn't find a taxi so walked our bags up the hill arriving at 2100hrs. Greeted with acclaim and Champaign and staff in the restaurant etc alerted. We couldn't have had a more understandingly attentive welcome.

An inauspicious start. Got to the front entrance of the hotel to see a sign saying the car park was in another street - but no directions to get there. Drove around for 10 minutes to find it. As we parked, a hotel courtesy bus pulled in behind us. I asked the driver how to get to reception with our luggage and he said we had to drive back there! He told us there were drivers to valet park - a shame none was visible when we'd driven past twice.
While waiting for our room to be prepared, I asked if it was possible to have a coffee and snack, and was taken to the restaurant. It was 1045. We were given a menu for food to be served from 12. When we enquired if it was the right menu, we were left while the waiter went to find out. He returned to say no, we needed to have something from the breakfast menu, and took the previous one from us. He then came back to say that in fact we should choose from the first menu he'd given us. so 15 minutes later, we finally each ordered a simple toasted sandwich - probably the most basic item on the menu. Thirty minutes later, still no food.
We were eventually told that there was a "system problem" in the kitchen, subsequently translated as the printer had stopped working. I'd ordered a sandwich, not a book, so it's a shame no staff member thought to check given we were the only guests in the room.
Our bedroom was very small, but we knew that would be the case from TA reviews. What we hadn't anticipated was the lurid red vinyl bed and headboard. It looked as if it had been borrowed from a Bangkok brothel. I initially wondered if it was a hallmark of the Red Carnation brand, but was told that each room was different with an individual character. Why anyone ever thought this extraordinarily grotesque item of furniture, totally overwhelming a tiny room, was in keeping with the gentility of Guernsey is an absolute mystery.
Thankfully there were some positives. The reception, bar staff and concierge were excellent. Friendly and helpful, they seemed genuinely keen to ensure we got the most out of our visit. By contrast, staff in the conservatory area were consistently poor. Restaurant waiters were good but the maitre d' spoke very loudly, totally overwhelming the atmosphere of the room. Singing in the middle of breakfast was a step too far. He seemed to think he was the ringmaster of a circus who needed to bellow his views and orders across the entire room.
Breakfast itself was very good. Boiled eggs were cooked exactly as requested and the buffet selection was wide-ranging and high quality. A slight disappointment was that local jams and honey were not served.
Dinner in the brasserie was excellent. Or so I thought until I had a badly upset stomach the following day. It may somehow have been a coincidence, and was certainly a shame, as the starter of lobster, main of Dover Sole and dessert of sublime honeycomb ice cream had been absolutely delicious.
When I next had dinner there, I reminded the staff several times that I am not able to eat any citrus. They assured me they had taken this on board. So why was there a huge chunk of lemon on the side of the plate? This typified the place - very, very mixed performance, with some moments of excellence but others of abject failure.

On a final positive note, when I had a chat with the duty manager before checking out, he was extremly receptive to my comments and discounted part of the price of one of the meals. A reasonable gesture, but not enough to persuade me to return.

The quality of the service at the OGH was among the best we have experienced anywhere in the world. The staff were truly helpful and obliging, from printing off our boarding passes to finding me a quiet room to conduct a webinar. Breakfast was amazing. Location excellent and heated pool great to come back to after a day's trekking round the islands. I visit around 50 hotels a year and the OGH is right up there in the top one per cent.

We spent a couple of nights here because we had journeyed to a wedding on the beautiful island. The welcome we received could not have been bettered. All staff were discreet but friendly.We were accompanied by our boxer doggie and she was delighted to receive not only an extremely warm welcome from staff, but the chef went out of his way to create some doggie-friendly biscuits! Admirable choice for breakfast, (for us, that is)!
The only slight criticism was the lack of a decent car park, but that is understanable given the situation of the hotel. There is a beautiful park within 60 yards of the hotel.

Beautifully appointed common areas and rooms reflecting the history of Guernsey. Truly luxurious and staff was stellar. My room was comfortable, clean, and perfect for one!
The location was fantastic - easy walk into town, to the ferry, restaurants, and to local sights. Easy enough to arrange transportation around the island through the concierge.
Food was delicious and took advantage of the local fare. I would absolutely stay here again.

Stayed for four nights. Excellent hotel, the staff could not do enough for you. The hot breakfasts were freshly cooked, the head waiter Ken was a person who gated you with a smile every morning. The room was yes OK but the bathroom was on the small side, room 214. We tried to eat in the restaurant but the night we wanted to go was completely booked. The menu looked excellent.on our arrival our room was not ready but the staff made us welcome and offered us a glass of bubbly.would we stay again, yes.

Faultless! Hotel, room, staff and food all excellent. The gym was also a good size, with some decent equipment. Lovely heated outdoor pool, which we didn't use, but we sat by it in the sunshine!
Everything has been thought of and the hotel is perfectly positioned for the centre. Our room had a great sea view, including Castle Cornet. Would happily return.

A very good hotel in the heart of St Peter port in walking distance of all the attractions and town. The staff were attentive and all very good, all conducted themselses with efficiency and professionalism, nothing was too much for them. The breakfasts were supberb and the soroundings beautiful.

We really enjoyed our stay - the hotel is a lovely combination of old world charm with sensitively updated decor and crisp, attentive service. All the staff were really friendly and helpful even with our 3 month old baby. Highly recommended and looking forward to our next trip!

The location is ideal being in the middle of town without being near and noise - and provided us with a great base for touring the island by local bus.

I think some people consider this hotel a little tired, but I don't know why. All public areas and our room were beautiful. Service was absolutely excellent from everyone especially Nelly on reception, Ken in the restaurant, Alessandro... too many to name but all really excellent.

Food: Breakfast menu was huge and I was especially happy with the omelettes. We enjoyed our Liberation dinner and fireworks from the gardens. We especially enjoyed dinner in the Curry Room.

The location is superb - high enough up the hill for great views but also just a few minutes walk from everywhere in the town. We drove around the island from here and when we return, this will be our hotel again.

What a delightful stay we had last week! Huge thanks to the lady on reception who obtained an emergency appointment for me at a dentist! All the staff were friendly and efficient - nothing was any problem. The room was more than comfortable and the location of the hotel was ideal for a stroll into the very lovely town. The valet parking made us smile more than once, when we realised where our car was being parked! Our first time at a five star hotel - I do hope its not our last!

On arrival, we handed our car keys to reception and our car was whisked away and then redelivered to the street outside reception the next morning when we needed it. This was a great service, leaving us carefree regarding parking. One evening, we were even given a lift to a restaurant, in our own car. Thanks.

Our room was spotless, but dated and it felt cluttered. There was so much stuff on every surface that I felt a bit claustrophobic at first, but settled in. The windows didn't seal very well, so we had cold seeping in from outside, which reception sorted out by providing an extra electric radiator.

We ate in the curry club our first evening. The service was superb, the food was fabulous and tasty. I was surprised at how expensive it all was, but would recommend it for a treat-night.

Another evening, we had snacks at the bar which were tasty and far more reasonably-priced.

Our main impression from our stay here was the fantastic service from the staff. Every person we met was unfailingly friendly, keen to help and really knowledgeable about the hotel and services.

Thoroughly recommended.