Old Government House Hotel & Spa
Latest Reviews
The Old Government House Hotel. 5 stars all round. Pleasant obliging staff all round. Very comfortable spacious room and bathroom. Shower cubicle a bit small. Some large people spotted at breakfast would have trouble in shower. Rooms and hotel tastefully decorated. Restaurant for dining 5 stars. Restaurant for breakfast 5+ stars. Wonderful variety of fresh fruits on buffet. Tried out the spa,sauna,steam room and chill room twice. 5 stars.
Nothing to fault here.
However one glitch we experienced. We were stuck in lift between floors for about 15 minutes. I forced open lift doors for fresh air. Staff quick to our assistance and apologetic.Later that night bottle of bubbly delivered to our room for inconvenience caused. Hey these things happen.
Highly recommended.
Nothing to fault here.
However one glitch we experienced. We were stuck in lift between floors for about 15 minutes. I forced open lift doors for fresh air. Staff quick to our assistance and apologetic.Later that night bottle of bubbly delivered to our room for inconvenience caused. Hey these things happen.
Highly recommended.
Source: tripadvisor.co.uk
My wife and myself have just completed a weeks holiday at the Old Government House Hotel & Spa. This is a nice hotel and the staff are brilliant. The brassiere restaurant though is overpriced although the food is good. Would recommend.
Source: tripadvisor.co.uk
A wedding anniversary trip for a few days to get away from it all. We were staying in the Herm Suite which was just lovely - a great view of the port and islands. Staff at the hotel were perfect and so friendly. Food and bar was great. We were probably the youngest in the hotel in our forties (!) but that didn't matter at all. Hotel is in a great situation close to everything. Too many gins to choose from made for a hazy lazy stay. Recommended - we will be back!
Source: tripadvisor.co.uk
We stayed at the custom house hotel what a fab hotel every one who works there are very friendly can't do enough for you fantastic good chocolates in room very comfortable lovley large bathroom lovley food right in centre would stay there again fantastic eve
Source: tripadvisor.co.uk
We stayed here for just 2 nights to celebrate my wife's birthday. We had afternoon tea on the day of our arrival and it was the best either of us had ever had. The heated outdoor pool was such a pleasure to get into after a day of walking. All the staff were friendly and helpful but not in an oppressive manner. Our room was fairly small but we spent very little time in there anyway. Why stay anywhere else in St Peter Port, it is just 5 minutes from the seafront.
Source: tripadvisor.co.uk
Outstanding hotel, lovely staff, gorgeous building, position & amenities. Heated outdoor pool, gin & whisky cocktail bar, afternoon tea salon, curry restaurant, brasserie, all highlights. Worth all 5 stars! 5 minutes to all the shops in the pedestrianised shopping area, another 5 minutes to the lovely harbour. Walk back up a slight hill, nothing too strenuous. Try The Catch restaurant on the harbour front, recently opened, booking essential, limited choice but all lovely, great Motown & Soul music in the background. Also The Slaughterhouse bar on the harbour - great little rooftop terrace, courtyard bar and huge space inside for lunch / drinks. The Occupation Museum is a £1 bus journey away on the number 91 bus, and after you've been, you can travel all the way round the island on the same 91 bus for £1 - takes around 90 minutes & allows you to pinpoint which of the lovely west coast bays you want to return to. We chose Vazon Bay, walking past Cobo, Saline & Soif bays before getting the bus back to St Peter Port - a good bracing day out by the sea with white sandy beaches, rock pools and surf cafes. The flowers all over Guernsey, and especially in St Peter Port were amazing and everyone was very welcoming and helpful to tourists.
Source: tripadvisor.co.uk
Superb breakfasts and dining menus and lovely lounges and gardens for early evening drinks. The outdoor pool was heated to about 28 degrees so taking a dip was always a pleasure and the loungers, sun shades and other facilities were first class.
We will certainly be back!
We will certainly be back!
Source: tripadvisor.co.uk
The OGH is a fantastic hotel located within a few minutes walk of the town, sea front and port. It is a lovely old building with all the facilities you could ever need. The breakfast is excellent with everything imaginable available, particularly a very wide variety of fruit and cooked options. What really makes this hotel special are the staff. From the minute we arrived they were all very attentive and helpful.
Source: tripadvisor.co.uk
Three of us called in for tea, We were shown to a wonderfully shaded table on the terrace. We all chose Earl Grey. The care and attention to detail was superb, attentive and charming service and delicious tea. I was pleasantly surprised that our teas together with some cakes and biscuits was a reasonable 7.50 pounds.
Source: tripadvisor.co.uk
Recently attending a wedding at OGH. Service was absolutely military precision, food was delicious and the staff were extremely attentive. Also met up with friends the next day and, again, different staff but equally high standard of attentiveness and service.
Source: tripadvisor.co.uk
We've just returned from a 4 day stay in St Pere Port staying at the OGH for a special birthday.
We had a lovely stay, definitely helped by the lovely weather. The OGH is well located, being a 3/5 minute walk from the High Street and seafront, so easy to nip in and out without having to worry about 'trekking back and forth' to the hotel.
The service was of definite note in reception, in the restaurant and around the pool area. The pool area is a real sun trap and the heated pool really comfortable, it is also really good that they provide the towels and have a ready supply of boots soltan sun lotions and after sun. They even lent us towels to take over on a trip to Herm (shell beach).
The room was very well equipped, but a little on the small side, but they did make excellent use of the space available. The bathroom was also very well kitted out with toiletries so no real need to take shampoo, conditioner, shower gel, soap etc. There were plenty of hangers and draws to organise yourself which not all hotels do (so you sometimes end up leaving underwear in you case).
Our booking included breakfast which was noteworthy. The fresh fruit on offer was amazing at least 8 different sort - the raspberries, prunes, pineapple and yum soaked apricots of particular note. There is also a menu of freshly cooked options. I didn't find the eggs very tasty (in the cooked breakfast or the omelette), but the home made granola was really good (so I could see why it was popular!).
We had a lovely stay, definitely helped by the lovely weather. The OGH is well located, being a 3/5 minute walk from the High Street and seafront, so easy to nip in and out without having to worry about 'trekking back and forth' to the hotel.
The service was of definite note in reception, in the restaurant and around the pool area. The pool area is a real sun trap and the heated pool really comfortable, it is also really good that they provide the towels and have a ready supply of boots soltan sun lotions and after sun. They even lent us towels to take over on a trip to Herm (shell beach).
The room was very well equipped, but a little on the small side, but they did make excellent use of the space available. The bathroom was also very well kitted out with toiletries so no real need to take shampoo, conditioner, shower gel, soap etc. There were plenty of hangers and draws to organise yourself which not all hotels do (so you sometimes end up leaving underwear in you case).
Our booking included breakfast which was noteworthy. The fresh fruit on offer was amazing at least 8 different sort - the raspberries, prunes, pineapple and yum soaked apricots of particular note. There is also a menu of freshly cooked options. I didn't find the eggs very tasty (in the cooked breakfast or the omelette), but the home made granola was really good (so I could see why it was popular!).
Source: tripadvisor.co.uk
It is difficult when there is no competition ... and the "OGH" as the locals calls the hotel has no peers on Guernsey. Fortunately, the owners have used this platform to make sure that the hotel is head and shoulders above the rest. The rooms are excellent, staff extremely well trained and friendly. The bar is the best on the island and the restaurant very good too. The location is convenient with everything within walking distance. I would stay nowhere else if I was a tourist on the island.
Source: tripadvisor.co.uk
If you feel the need to be spoilt and pampered the Old Government House is a great choice.The staff are excellent and nothing seems to be too much trouble. The rooms are comfortable and well appointed. We hired a car to explore the island and the complementary valet parking was a great help, what a superb hotel.
Source: tripadvisor.co.uk
My niece had her wedding reception at the OGH. Amazing service and wonderful ambiance. They literally rolled out the red carpet for the wedding couple. The setting is lovely within walking distance of downtown St. Peter's Port.
Source: tripadvisor.co.uk
We stayed recently for the third time this year . We have been staying at the OGH for six years now when we visit Guernsey . We were as always well looked after. Staff in all departments could not do enough for us. They add the personal touch which makes all the difference. We had lovely weather and were able to make good use of the outdoor pool . The food was excellent and service really good.
Source: tripadvisor.co.uk
Visited with my wife to celebrate her birthday 50+ couple.
Selected the Celwbration paclage / room. Thoroughly enjoyed the hotel hospitality and service. The OGH is clearly a central and very popular upmarket hotel catering for a variety of guests. The Brasserie restaurant is excellent with a great little terrace overlooking at Peter's Port. Food was good although one of our main dishes was returned due to being heavily salted. The second attempt was excellent.
Room quality and cleanliness wwas excellent. Andi - the front desk customer relationship manageress was excellent.
Selected the Celwbration paclage / room. Thoroughly enjoyed the hotel hospitality and service. The OGH is clearly a central and very popular upmarket hotel catering for a variety of guests. The Brasserie restaurant is excellent with a great little terrace overlooking at Peter's Port. Food was good although one of our main dishes was returned due to being heavily salted. The second attempt was excellent.
Room quality and cleanliness wwas excellent. Andi - the front desk customer relationship manageress was excellent.
Source: tripadvisor.co.uk
Took advantage of the morning spa treatment package. Went with a friend after staying at another hotel on Guernsey. We turned up with all of our luggage, including a big bouquet of flowers I'd been given. I'd called reception the day before to ask if they'd look after out bags whilst we were at the spa. No problem at all, concierge met us and took care of our bags and also put the flowers in water whilst we were there. We also asked for a taxi to be arranged to take us to the airport. All of the staff were welcoming, extremely polite and friendly. We went down to the spa area where we chose our treatments, I chose the aromatherapy massage. Cami, who gave me a lovely massage was very professional and personable which enabled me to relax fully. I completely lost track of how long the massage took, I could've stayed there for hours. (My friend had a facial and also really enjoyed it, she said the only thing she'd change if we did it all again was to have the treatment at the end, as she then went in the pool and washed all of the nice creams off that had just been put on.)
Once the massage had finished Cami gave my friend and I a tour of the spa facilities. We spent most of the time sunbathing and swimming in the outdoor pool, handily they provide sun cream and after sun at the poolside. It would've been nice to have some water available at the poolside on a warm day.
After the pool we tried out the jacuzzi which was bubbly, I also went in the steam room and sauna for a few mins and both were clean and hot.
After the spa we went up to put our swim bags with the concierge. We had a lunch booking at a restaurant in town and the hotel kept our bags safe whilst we were out.
When we returned reception found a bag to put the flowers in so that we could carry them more easily and the whole team couldn't have been more helpful.
In all, a lovely hotel, excellent staff and a brilliant morning.
Once the massage had finished Cami gave my friend and I a tour of the spa facilities. We spent most of the time sunbathing and swimming in the outdoor pool, handily they provide sun cream and after sun at the poolside. It would've been nice to have some water available at the poolside on a warm day.
After the pool we tried out the jacuzzi which was bubbly, I also went in the steam room and sauna for a few mins and both were clean and hot.
After the spa we went up to put our swim bags with the concierge. We had a lunch booking at a restaurant in town and the hotel kept our bags safe whilst we were out.
When we returned reception found a bag to put the flowers in so that we could carry them more easily and the whole team couldn't have been more helpful.
In all, a lovely hotel, excellent staff and a brilliant morning.
Source: tripadvisor.co.uk
Visited recently with a group of friends 10 in all. What a wonderful experience. Great Location, 1st class Hotel, with courteous and professional staff. nothing was to much trouble and the facilities were excellent. Personally can't understand why it is showing short of 5 stars in your ratings. Guernsey is a lovely quaint place with stunning scenery and this hotel fits it well. Would definitely recommend it to anyone wants to fully enjoy a special hotel.
Source: tripadvisor.co.uk
We recently visited the old government house hotel for a birthday getaway. The staff were incredibly helpfull and were always on hand to provide exceptional service. They helped me pick out the perfect room for the nature of our trip and I couldn't fault it. I appreciate some rooms may not have such a good view as others but from the room that was recommended to me, from the balcony we could see the whole of St Peter port and neighbouring islands Herm and Sark.
The food at the hotel was superb. We had two breakfasts, lunch and a dinner at the brasserie during our stay. All excellent. The weather was beautiful so we enjoyed our lunch out in the immaculate garden.
The pool is lovely and warm and in a real sun trap. On a hot day you wouldn't want to hang around when it comes to bagging yourself a sunbed as they are quite limited.
My fiance used the spa and enjoyed back shoulder neck and head massages. I was impressed with the gym as it had everything you would expect from a good quality gym including a decent free weights area.
I can't speak highly enough about this hotel and I'd like to visit more in the Red Carnation Hotel Collection in the future.
The food at the hotel was superb. We had two breakfasts, lunch and a dinner at the brasserie during our stay. All excellent. The weather was beautiful so we enjoyed our lunch out in the immaculate garden.
The pool is lovely and warm and in a real sun trap. On a hot day you wouldn't want to hang around when it comes to bagging yourself a sunbed as they are quite limited.
My fiance used the spa and enjoyed back shoulder neck and head massages. I was impressed with the gym as it had everything you would expect from a good quality gym including a decent free weights area.
I can't speak highly enough about this hotel and I'd like to visit more in the Red Carnation Hotel Collection in the future.
Source: tripadvisor.co.uk
Just perfect, great location fantastic attention to detail in every respect and thoroughly enjoyed being pampered. Probably the best hotel I have ever stayed at.
Tiny examples of attention to detail - TV remote controlled was "sanitised" and a blue light in the bathroom so could find it in the dark.
Tiny examples of attention to detail - TV remote controlled was "sanitised" and a blue light in the bathroom so could find it in the dark.
Source: tripadvisor.co.uk
At the top end of Guernsey hotels this has had some money spent over the years and I have been coming for nearly 20. Occasionally it feels a little bit tired but the main thing above all else is the staff. They are the most helpful, most pleasant group you would find in any hotel. Some have been there decades!!
Word of warning some rooms have terrible views and some the sound proofing can be a bit suspect. Try to go for a better option or see what other rooms are free
Word of warning some rooms have terrible views and some the sound proofing can be a bit suspect. Try to go for a better option or see what other rooms are free
Source: tripadvisor.co.uk
We have stayed at the OGH several times in the past but until last weekend hadn't been there for 15 years. We were delighted to find it was as good as it ever was. The OGH is an old style hotel with a modern touch. The setting is idyllic, the staff plentiful and standards are excellent. We would recommend it to anyone who wasn't looking for a 'formula' hotel.
Source: tripadvisor.co.uk
Have just returned from our holiday in Guernsey at the OGH. From the moment of arrival, this was like finding 'a little bit of Heaven'.
We were welcomed into beautiful surroundings with a glass of 'bubbly', our luggage immediately taken to our room. We were then given a short tour of the hotel and escorted to our room by a charming, courteous and helpful member of the 'front of house' staff.
The ambience of the Hotel is truly delightful; relaxing, gracious and comfortable. The staff without exception, were of the very best, helpful, considerate and kind. Kieron in particular was most helpful with our travel arrangements.
Every meal was a delight and we particularly loved the garden and the heated swimming pool.
Well done OGH, we loved every minute of our holiday and Guernsey is of course, delightful.
We were welcomed into beautiful surroundings with a glass of 'bubbly', our luggage immediately taken to our room. We were then given a short tour of the hotel and escorted to our room by a charming, courteous and helpful member of the 'front of house' staff.
The ambience of the Hotel is truly delightful; relaxing, gracious and comfortable. The staff without exception, were of the very best, helpful, considerate and kind. Kieron in particular was most helpful with our travel arrangements.
Every meal was a delight and we particularly loved the garden and the heated swimming pool.
Well done OGH, we loved every minute of our holiday and Guernsey is of course, delightful.
Source: tripadvisor.co.uk
Just returned from another visit. Everything was just as fab as before. Thank you to all the lovely staff, so friendly and attentive. Can't wait to go back again. The hotel is beautiful. The food is amazing. If you go to Guernsey you must stay here. I can't praise it enough.
Source: tripadvisor.co.uk
We spent a long weekend at OGH 9-12 June. We had a Double Room overlooking the front and main street. From the moment we arrived to our last moments we were expertly looked after. They are not just offering customer service they have a mission to create perfect moments and really want to make your stay the best it can possibly be. The restaurant and bar staff remember your name and quickly build rapport, offering suggestions and support even before you know you need it - toast crumb tickled my throat and a glass of juice swiftly passed to me to ease my coughing fit.
Room was large for a basic double, bed was comfortable all amenities covered including robes and slippers. I also was delighted to find L'occitane products in the bathroom. Wide selection on the tea tray. Fresh milk is available on request. Bathroom had shower over the bath and could do with an upgrade. All towels and bedlinen high quality. Even tho we overlooked the main street double Windows cut out all noise.
Restaurant provides a varied breakfast freshly cooked hot food to order. Evening meal was delightful and generous portions - honeycomb ice cream is superb. Piano man provides the right ambiance wonderful rendition of James Taylor songs. If you dont want a large meal the Crown Club provides a range of smaller plates and sandwiches - my husband said it was the best burger he has ever had.
Gardens and poolside a complete delight, well managed and tidy. The most comfortable sun beds and free sun cream available in different factors. Water freely available throughout.
Overall a relaxing break which became a real luxury treat, although you are paying a little bit more the care and service and overall quality of products and food is worth it.
Room was large for a basic double, bed was comfortable all amenities covered including robes and slippers. I also was delighted to find L'occitane products in the bathroom. Wide selection on the tea tray. Fresh milk is available on request. Bathroom had shower over the bath and could do with an upgrade. All towels and bedlinen high quality. Even tho we overlooked the main street double Windows cut out all noise.
Restaurant provides a varied breakfast freshly cooked hot food to order. Evening meal was delightful and generous portions - honeycomb ice cream is superb. Piano man provides the right ambiance wonderful rendition of James Taylor songs. If you dont want a large meal the Crown Club provides a range of smaller plates and sandwiches - my husband said it was the best burger he has ever had.
Gardens and poolside a complete delight, well managed and tidy. The most comfortable sun beds and free sun cream available in different factors. Water freely available throughout.
Overall a relaxing break which became a real luxury treat, although you are paying a little bit more the care and service and overall quality of products and food is worth it.
Source: tripadvisor.co.uk
