Old Government House Hotel & Spa

4.8/5 based on 1604 reviews
Latest Reviews
This was a repeat visit for us having stayed hear on a couple of other occasions. Check is was easy. One very slight annoyance was being shown 'round the facilities off the hotel before going to our room by some chap who though it funny to embelish the tour with his own witicisms - big mistake they weren't funny and neither was he so in future keep it professional and drop the wise cracks.

When we were going through the original booking process like most 5* Hotels you can provide your own preferences to things such as Pillow type, Trouser press and Iron required, and hotel chauffer Airport Pickup and so on. When we arrived into Guernsey Airport these was not sign of the hotel booked driver and despite chasing the hotel no one turned up so we jumped into another taxi. When we arrived into our room none of the 'preferences' had been provided or met. A call to the front desk remedied the mistake but in reality this is a 5* Hotel and it shouldnt have happened.

Uncontrolled access to the outdoor heated pool by members of the public who are not residents of Spa guests - once this was highlighted by other guests the staff were onto it. The pool is lovely and sheltered and perfectly relaxing once the staff realise there are people that require service with drinks and snacks, once again it had to be pointed out that there are guests around the pool that require service.

Breakfast restuarant was first class however we chose to dine out during our 5 day stay mainly because Guernsy is spoilt with excellent restuarants.

Overall the stay on the island was wonderful and the Hotel were pleasant enough but they do need to sharpen the claimed 5* service
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We spent a lovely few days being utterly spoilt in this hotel, which coincided with our wedding anniversary. The staff were without exception charming and very helpful and we could not have been looked after more thoughtfully. The hotel is very quiet, despite being just five minutes' walk from the town, seafront and shops.

We enjoyed excellent dining in the Brasserie and also in The Governor's where a delicious curry is served accompanied by specially selected wines to complement each course. My husband has spent many years in the Far East and he declared the curry to be 'brilliant' and destined to 'attract the connoisseur'! Breakfasts too were superb.

We did not use the Spa or Gym but were given a guided tour and they both looked very impressive. Nor did we sample the open air swimming pool although we sat on the terrace above with a drink on several occasions.

This hotel is full of interesting antiques belonging to the owners and I would suggest not suitable for small children. If you have limited mobility, request an accessible room. There are quite a few stairs in the hotel and not all rooms are served by the lift.

I cannot rate this hotel highly enough, mainly due to the very professional and helpful staff. Clearly the owners and the manager care very deeply about standards and ensuring that they are at the pinnacle of care and hospitality.
tripadvisor.co.uk
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Looking for somewhere special to celebrate our 40th Wedding Anniversary.
My wife and I were not disappointed because as soon as we entered up the stairs you could tell this was hotel worthy of the five star rating.
Receptionist was welcoming and friendly.
You could see how wonderful it was as we were shown to our room. Grand staircase with lovely pictures adorn the walls.
Our room equally did not disappoint. Everything that was needed was there. Plenty of space and great bathroom.
The view from the window overlooking St Peter Port and the sea with Castle Cornet was an added bonus.
Breakfast was of the highest standard.
One lovely touch was as my wife and I had almost finished our breakfast, the restaurant manager came over and congratulated us on our wedding anniversary and offered a glass of champagne.
Our pleasant surprise did not finish there as when we returned to our room the maid had been in and on the bed were red flower petals on towels rolled up into a heart shape.
I cannot praise this hotel and it's staff highly enough.
If you are looking for that somewhere special then this is a place along with St Peter Port to consider.
tripadvisor.co.uk
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Fantastic Hotel great service great food was even better!This was my first stay and won't be the last .I was really well looked after nothing was too much trouble.I arrived at 10am knew check in was 3pm but my check in was given priority able to leave luggage with concierge so I could go straight off to my appointments etc.Harbour was a short distance.On my return great room and after a trip to well equiped gym I was able to enjoy dinner in the Brasserie
tripadvisor.co.uk
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Booked here for my wife's 50th birthday. Lovely hotel close to the main town. Room was well presented with a great view. We had our evening meals elsewhere but the breakfasts here were wonderful, as was a high tea we had in the grounds. Didn't get chance to use the pool although it did look inviting. Staff were friendly and helpful. Highly recommended.
tripadvisor.co.uk
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Excellent hotel in very good position. Beautifully decorated and well appointed bedroom. Lovely restaurant and food to match. All staff friendly and helpful, especially those in Reception who made our stay so enjoyable with good advise and their always cheerful attitude.
tripadvisor.co.uk
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not the biggest of rooms but excellent bathroom/ shower. Very attentive service at meal times. Unfortunately didn't use the spa or pool. good excuse to go back! the hotel is in a great location as we could to town and sample the resturants around the harbour. We drove around the outside of the island and saw lovely beaches before catching the ferry back home.
tripadvisor.co.uk
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My wife and I stayed for 3 nights as part of our 30th wedding anniversary celebrations, our first visit to Guernsey. The hotel is conveniently placed just up from the shopping area in St. Peter Port, but approach by car is narrow and unloading a bit tricky. However, they parked the car for me as soon as we had the bags out which was helpful. Andi greeted us and told us we could have an upgrade for the first two nights, to ensure we wouldn't be disturbed by a wedding reception. She also worked some magic and on the third night we had a room with a balcony, upon which we sat and toasted our 30 years and the end of our holiday with a good sparkling wine from room service. Breakfasts were good, with a fair choice at the buffet and tasty cooked options. We ate once in the evening, the food was good but pricey, normally it would have impressed but we had just come from the top Jersey hotel which was sublime. Both rooms we had were clean, well presented and had the facilities expected. Overall, it was a great base from which to explore Guernsey and the staff were warm, welcoming and highly professional.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We had an amazing 4 night stay at this luxurious hotel. You will not be disappointed if you choose to stay here. It is sheer luxury and it is so tastefully and gracefully decorated. So much attention to detail to make your stay just sublime. The breakfast is just amazing with a wonderful selection made to your specifications. Unfortunately it was too cold to swim but the pool area is just fabulous. It is also in a great location with just a short walk into town and the port. Highly recommended.
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We were here for a wedding reception and we can't praise it as a venue too much. The menu was very well balanced. The main course was roast beef and all the timings. It didn't taste like hotel food, but rather more like a roast meal you would cook at home. The jus was delicious and I could have been very greedy with the potatoes, the beef was cooked to perfection. The service was courteous and very helpful. there were no long waits for anything, as there often are at functions of this kind. I would recommend it to anyone about to plan a reception of any kind.
tripadvisor.co.uk
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Located in the centre of St Peter Port, friendly staff on welcome arrival, rooms were clean and decor unusual and more of a Period style than modern, rooms were quiet even in the front of the hotel, not much view from front elevation but very acceptable. Beds Comfy although a bit small as used to king size bed normally could be considered a bit cramped. Pool was heated and a nice tempreture this was a bonus on a cloudy day. Breakfast choice was good, fruit cereal, yoghurt, berries as well as usual cooked breakfast and plenty of tea and coffee. St Peter Port is pretty with plenty of restaurants and good shops all in close proximity of the hotel. Beware! the towns streets can be very steep and if you have difficulty walking maybe you should seek advice, I am quite fit so getting around was no problem for me. To sum up great hotel in a excellent location true 5* hotel. I enjoyed my stay here.
tripadvisor.co.uk
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My wife and I were in Guernsy for our son's wedding and spent a week at the OGH. Our room was very comfortable, quiet and well appointed. We liked the whole ambience of the hotel, and the service was outstanding. The OGH also organised a pre-wedding reception for our guests, all of whom were very complimentary about the setting and the food. We will definitely return.
tripadvisor.co.uk
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First visit here and after a minor hiccup with the room which was sorted very quickly we had a very enjoyable stay here. Our thanks to Marie and her team on the front desk for sorting this with a smile. Our room was spacious, very comfortable and immaculate as was the whole hotel. We had great views over St Peter Port from our balcony which had electric windows! Restaurant meals excellent and a special mention to Ken who was charming and his team who were friendly and efficient. The breakfast also should not be missed. This hotel is and ideal base for exploring Guernsey as only a stones throw from the buses which are an excellent way to tour the island and very cheap, you can go round the whole island for just £1. There are many super places to visit on this lovely island and we will no doubt be back again sometime.
tripadvisor.co.uk
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The hotel is great, the staff friendly and the views from our room,when it was clear, lovely. The bedroom was well appointed and so was the bathroom. The only drawback was the size of the kettle whenot making both teams and coffee. All in all a very good experience. One tip if you are driving - go to reception and let them park your car! It is not cheap. We were warned that the was a wedding reception below, but thick curtains blocked out the noise so we werecommend not disturbed.
tripadvisor.co.uk
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We've stayed at this hotel on several occasions & on each time they have been very helpful especially in booking restaurants suitable for evening business meetings. The hotel is well situated, just a very short walk into town. The breakfast is superb. My only complaint is they use 2 tea bags to make the earl grey tea which is far too strong, but this is a very minor issue. It's a great place to stay & we will return.
tripadvisor.co.uk
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This is a gorgeous hotel on a beautiful island. My room was very small but adequate and beautifully furnished. Dining at the hotel was expensive however Paul, the superb pianist and vocalist, well and truly MADE the experience.
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I flipped a coin and the Duke of Richmond lost. Approaching this hostelry without any preconceived ideas was a little daunting. The welcome at reception was friendly and competent. A free upgrade was made available which was very well received as I was feeling under the weather and desperate for a break from the office. The upgrade was not requested but it did make all the difference to me. The duty manager (Andi) displayed a level of competence and customer care which was truly astonishing and way ahead of any previous experience (in other hotels) irrespective of cost. The room was supremely comfortable, the brasserie expertly staffed providing a good menu and wine list and the bars properly stocked. I always use one of the sister hotels in London (The Milestone) and when I visit Guernsey in the future this is the only hotel which I will use.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed for just one night with friends from the USA. The welcome by Ani was excellent and very professional, and we enjoyed the history and tour of the hotel. Both of our rooms were spotless and very comfortable with views of the port. Unfortunately we had to leave the hotel on the Sunday morning for a flight back to the UK at an earlier time than we had hoped so the breakfast service was disappointing. Although the dining room was open from 7.30am the buffet was incomplete and cooked breakfasts were not available until after 8am so our meal was very hurried. The dinner on the previous evening was very good indeed and the service excellent. We would hope to stay again in the near future.
tripadvisor.co.uk
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We booked for balcony (sea view) room but when we got there we were upgraded to bigger room (so beautiful and spacious!). All staff are friendly and nothing is too small or difficult for them to satisfy us - as we have also been to the other Red Carnation Hotels - we kind of know the routine but different location different welcome - So much so we will be going there again so see the rest of Islands - Sark etc
tripadvisor.co.uk
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Luxury and elegance from top to bottom with extensive outdoor area and well equipped gym. Superb breakfast menu - smoked haddock and poached egg was particularly good.

Limited for business clients by bedroom being ill-equipped for setting up PC.
tripadvisor.co.uk
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Stayed for 5 nights . Food and service are very good . However the rooms are VERY VERY small . We were booked into classic rooms so we were not expecting a lot of space but really the rooms can barely accommodate the furniture . The showers are not thermostatically controlled .
Staff are very helpful and facilities are good .
tripadvisor.co.uk
Source: tripadvisor.co.uk
Four of us recently visited the Government House Hotel and it was lovely. We were there to play bridge so spent a lot of time in the lobby, restaurant/bar. Everyone was delightful Everyone was extremely helpful . The staff are very well trained and accommodating and professional. The location is also lovely and the rooms spacious, warm and welcoming. My only regret was not brining my work out gear as the gym is large and state of the art. Would definitely return!
tripadvisor.co.uk
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Warm, welcoming arrival from Reception followed by a lovely bedroom which was well appointed and spotless. Restaurant staff friendly and informative about the food on offer which was first class. The food and experience was so pleasant we ate in the restaurant on three occasions. We were not disappointed. Overall we could not fault our stay and the OGH comes highly recommended.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Amazing and luxurious hotel in Guernsey with amazing service. Small but unique room with modern and old world charm all rolled into one in a small clean island. Great for a solo holiday with peace quiet and authentic experiences
tripadvisor.co.uk
Source: tripadvisor.co.uk
Excellent hotel with exceptional staff throughout. We were made to feel really welcome and completely at home. Great hot breakfast cooked fresh to order and the Curry Room is extremely good for dinner. Cocktails are made with real attention to detail. A thoroughly enjoyable stay.
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