We stayed at the OGH to celebrate my wifes birthday, along with our anniversary of getting engaged, and a 6-month anniversary of getting married!

The hotel is certainly very grand, the outside is quite understated, but as you step through the doors you enter another world of "5-star specialness".

The hotel is quite labyrinth-like, with many small areas with distinctly different decor and atmospheres. We received a very comprehensive tour of the hotel on the way to our room, and I'm sure if we had stayed longer we'd have made full use of all the different rooms.

As the hotel was quiet (Guernsey doesn't really get in to tourist season until the end of March) and to help us celebrate the previously mentioned occasions, we were "double upgraded" from the basic double room, to a Seaview Kingsize room.

The room was massive, the bed the biggest we've ever seen, it was wider than it was long, and the view out over the harbour was amazing.

My wife was pre-booked in to the spa for some treatments, and she loved every one of them. The spa staff were very friendly and accomodating, and whilst I was waiting with her it seemed like a lot of people were coming and going, showing the spa to be a popular place with the locals.

We didn't eat in either of the restaurants, but we did make use of the included breakfast. The waiters were very attentive, and my when my half-canadian wife asked for pancakes with bacon, the very friendly waiter instinctively knew to ask "With maple syrup?".

We also made use of the afternoon tea service. It was certainly a very special highlight of our stay at the OGH. Very generously sized portions, excellent drinks, in an excellent surrounding.

The location of the hotel in the town is quite convenient to walk in to the shops and down to the harbour, though it is up a slight hill, so those with restricted mobility may struggle. I personally found it fine though, but I am a keen walker.

If you hire a car for your stay, note that there isn't any convenient parking at the hotel. However there is a valet service and so all you need to do is pull up outside the hotel, and a member of staff will park the car in their dedicated parking for you.

Overall, I can't recommend the OGH enough. I'd love to return during the summer, but the 5-star price tag may be prohibitive. It really is worth it though if you can afford it.

We have just completed a 3 night stay in this beautiful hotel as part of a Premier Holiday 'package' through Hay Travel. (Formerly Bath Travel). This is an excellent vfm deal which comprises travel, hotel stay and two included dinners or lunches, one at OGH and one at the sister hotel Duke of Richmond. OGH lives up to its well-deserved 5 stars with sumptuous public rooms, amazing bedrooms, very fine food but, above all, attentive, friendly and interested staff. We cannot fault this hotel and will definitely return.

I have stayed in the OGH four or five times a year over the last five years and always enjoyed my stay. Understatedly stylish, very comfortable, with delightful friendly staff and good food this is an exceptional place to stay in St Peter Port.

we stayed for four days and I cannot recommend the hotel, the friendly staff and the delicious food highly enough. Thoroughly relaxing and enjoyable break and we would happily revisit any time! The food is amazing, really delicious, the staff there cannot do enough for you. It really was a lovely stay!

We would strongly recommend this hotel.
Not only is the OGH a very pleasant and comfortable hotel but it is the exceedingly pleasant staff (in every department) that makes the hotel special.

The hotel has character and several nice public areas where one can relax and the pool area looked very inviting although it did not open until May.

A nice hotel with friendly staff. The décor is a little old now and probably due a makeover. Our room was a suite and a good size, clean and well equipped although no stocked minibar. Both bathrooms clean and well equipped. The afternoon teas was good quality with again, good service. Restaurant, menu was a little limited I thought and not a great wine list. My wife had several treatments in the Spa and was happy with all of them

I think this is one of the best hotels I have been to. It's position in St. Peter port is at the top of a hill so the views are breathtaking. They have an outdoor heated pool open from April until September. The building itself is Regency. The staff are very polite, extremely helpful but very professional at the same time. Nothing is too much trouble for them to make you feel at ease and welcome. The spa itself is excellent and many of the locals also support it so booking preferably in advance is recommended. This hotel is definitely one that I will go back to whenever I come to Guernsey.

My fiancé surprised me for my 30th birthday with a four night stay in this stunning hotel. From the moment we entered the hotel all the staff were so welcoming and friendly. Always greeting us with a good morning or a good night...the food was exquisite in the curry room. I highly recommend it. Our room was simply divine, cleanliness was excellent fresh clean sheets, wash room was beautiful from the toiletries to the white fluffy robe and slippers. I cannot find any flaws at all. Breakfast was so lovely, staff always catering for everyone's dietary requirements . Made my fiancé and I feel like royalty. We got to have a spa day too that was a right treat for us both . Jacuzzi was Lush... Thank you old government hotel for making our stay very memorable .we will definitely be back.

Anita and Stu

Both of my stays at the OGH have been top of the line. The most recent one was last week, for three nights. Not only were the room and food excellent (had dinner one night at the Curry Room), but the staff went above and beyond.

Upon leaving the hotel, I arrived at the airport and realized that I had left my Kindle in my room. I called the front desk, who immediately sent someone up to the room to locate my Kindle. They then sent someone out all the way to the airport in the hotel car to personally deliver my Kindle back to me in advance of my flight. Their efforts won't be forgotten, and I look forward to staying at the OGH again the next time I'm in Guernsey.

The staff gave impeccable service, always with a smile. The room was more than adequately furnished and the upgrade to a room with a view of the harbour( it was an anniversary) made our 3 day break an absolute pleasure. The breakfasts were very 'more ish'. We look forward to returning.

We spent a long weekend at this lovely hotel over Easter.

I booked via booking.com for a Queen Room at a price of £562 for 3 nights incl breakfast, I choose this hotel as it had good reviews and a spa if the weather decided to turn ugly and it seemed like a quiet, grown up sort of place.

The hotel is about 15 mins from the airport (we pre booked and paid for a taxi for both trips via Island Taxis)

Our check in was very 5* with an offer of sherry, always welcome even after a short journey, and the concierge taking us on a quick tour of the main areas so we could find our way around - it is quite a large place, so some orientation is a good idea, to make sure you can find the bar and the spa!

We were shown to room 103 and had unpacked when I discovered a minor oversight in house keeping which I reported to reception and this was immediately rectified and we were offered an upgrade to room 220 which we took.

The new room was very spacious with two windows looking out on the Marina and Castle Cornet then across the sea and Herm and Sark. Both windows have window seats underneath (nice for your early morning tea) and there were a further two easy chairs and a table.

Plenty of tea, coffee, hot chocolate were available plus coffee / tea pots. Chocolates and cookies also appeared and we had a lovely Easter egg arrive which they make at the hotel.

The towels are large fluffy affairs and the bathroom was stocked with L'Occitane products which are high end and smell gorgeous.

Robes and slippers are provided, I love a robe in a room, feels like home.

So all in all, a very nice room with a super comfy bed - happy days!

We had breakfast each morning - there is a Continental selection but we had a cooked breakfast each time. The menu was extensive but I was quite predictable and had the smoked haddock with a poached egg each time. My husband had the Irish Benedict (Corned Beef) twice and a full English - all the food was top notch and you could have extra toast and tea.

We also ate in the Brasserie on the Sunday night and the food was very good - we had steaks.

They make lovely cocktails and have a wide selection of drinks in the Crown Bar.

We spent an hour or so in the spa enjoying the hot tubs etc..

The hotel is ideally located a short walk from town centre, 6-7 mins from the shops though it is steep uphill walk back and you are also very close to the Marina, 10-15 mins depending which way you walk.

So, lastly the thing which always makes an experience go from very good to excellent - the staff. They are all very professional in my experience but also really nice at the same time and only to happy to spend some time talking to guests and making sure that you are having the best time possible, I really felt that nothing was too much trouble and if they could improve anything for you they would.

Thank you OGH!

Stayed here for 3 nights on the Secret Escapes offer and it was fabulous. We had a king size room tucked away from the rest of the rooms (106) and it was lovely - had a super king size bed, large sofa and comfy chair and a large bay window. No sea view (unless you stood on the sofa!) but that wasn't an issue. It was also handy to nip out of the hotel as we were right near an exit via the outdoor pool and garden.

The whole hotel is immaculate and is really nicely decorated - lots of areas to sit down and chill out and a lovely bar tucked away at the side of the restaurant where they know how to mix a good mojito!

EVERY single staff member is polite, charming and helpful. I have never found that in a hotel before. They cannot do enough for you. It really makes for a lovely stay.

We had dinner in one evening and it was fabulous - top quality food. Breakfast and afternoon tea are also very good too.

The gym, spa and treatments are all good too - very well kitted out gym, two Jacuzzis a steam and sauna area and I had a lovely facial.

Wouldn't hesitate to recommend this hotel - we shall definitely return.

Spent 3 days at the OGH as part of our Golden Wedding celebrations. The hotel did not disappoint. Red Carnation service at its best.and we felt we were part of a family. The staff were superb and the food first class..
The only problem we had was finding the turning into Ann's Place. It's worth having a look on Google street view before you go. Yes, it is that narrow turn at the traffic lights that you have just driven past!!
If you have stayed in Red Carnation hotels before you will know what to expect. If you haven't, then you are in for real treat at this hotel
David & Pam V, Brecon

I was lucky enough to be taken away for a weekend for my birthday to this hotel, it can not be faulted. The staff are superb, dedicated and clearly pride themselves on excellent service they could not do enough for us. When they found out it was my birthday i even went back to my room to find a cake with a happy birthday card. The small touches were fantastic. The food was great and the waiters knowledgeable and passionate about what they can offer. The afternoon tea has so much in it dont plan to eat before or after but well worth the money! The spa treatments are reasonable priced and good beauticians. If you are going to Guernsey dont book into anywhere else as i would find it hard to believe that anywhere could top this hotel and the staffs impeccable service. Definitely a treat that we will be visiting again.

I am a member of the OGH Healt Suite for a couple of months. The gym, the souna, the jacuzzis are great, but the customer service is questionable. The elderly guy at the reception(I think his name is Kevin) is very rude and careless, he is always grumpy, never speaks with the guests, never greats. Couple of weeks ago he tryed to enter the ladies changing room!!! and he shouted at me that he is locking the gym and I have to leave. I was sooo surprized but I asked him if he could wait 1 minute. After I went out of the changing room he actually has locked the gym main door and I had to use the other exit. Unbelievable!!! And yesterday he started hoovering at 5.15 pm and the gym is working till 6.00 pm. He seemed so impatient to go home and to kick us out ... Realy bad customer service for a 5 Star hotel!!!

Spent 4 nights at the OGH. All staff were excellent., friendly and nothing too much trouble. Upgraded to a King room which was comfortable spacious and very clean.
Excellent position for exploring St Peter Port and Guernsey. Food in the restaurant and Curry restaurant very very good as was the food at the Duke of Richmond the sister hotel. The bus service in Guernsey is really good and reliable. Ticket office and all drivers very helpful. A really lovely trip and would definitely recommend this lovely hotel and Guernsey.

Spent an enjoyable long weekend here. The staff are all excellent. Our particular room was far too warm and the aircon could not lower the temperature enough. The gym hours are odd, the weekend hours are very limited. The lounge is off limits in the afternoon as it is used for afternoon tea. Food in the restaurant was first class.

Nice touch by the OGH last week, I received a room upgrade and a nice gift for International Women's Day. They even arranged a gift for my male colleague's daughter. When we got stuck for an additional night, thanks to the weather, they made sure we were well looked after and even provided a meeting room so we could work.

We had a four day stay here, arrived early on Friday before the room was ready but were made welcome with a coffee. Hotel offered valet parking and made everything about our trip so easy. The room was beautiful - understated elegance. We ate at the restaurant on two nights as the food and service were wonderful. Also tried the spa which again was great. Would definitely go back.

A bit disappointed in our room initially but ignored the invetable initial attempt to up sell. The room was small and a bit cramped but had all the amenities expected...we thought. In evening we tried the TV and it wouldn't work, we went for a drink and the duty manager said he'd 'fixed it and left it on' should have realised that meant...I've fiddled with it and managed to get it going but it's not fixed...don't switch it off ...as you won't be able to turn it on again! The bed was very hard.
Anyway, the service was excellent, the food, cocktails etc were not cheap obviously, but again excellent.
Next evening same scenario with TV..we can't switch it on, the younger assistant manager also cannot switch it on (attempts require fiddling with a box in a cramped space behind tv.. which he knows, so clearly this is an ongoing issue)..this is not a 5 star room as it has a broken TV for a 3 night stay in somewhat rainy March, you get a working to in every basic hotel. For goodness sake OGH, buy an another telly for this room!!!
This member of staff sensibly and swiftly found us a different room, which had a TV (and more comfortable bed) but this was much more of a palaver than it would have been to move on our first night, which clearly should have been done.
So full marks to the young dark haired, very hard working, assistant who sorted us out but low marks for putting us in a poor room with broken TV when the hotel was not even that busy....
Apart from that faultless service and lovely food so have still scored service as excellent, and would recommend!

The room was ok, but nothing special, I was expecting something larger and a bit more impressive for the money.
Breakfast was pretty small, and the service seemed to take forever.

I wanted this hotel to be amazing, but it didn't do anything to wow me.

We recently stayed for 3 nights as a quiet getaway and the hotel far exceeded our expectations. The staff went way beyond what was expected with great attention to detail. The food was excellent. The suite we had was excellent with great views, albeit a little tired..
We will certainly return soon.
Most visitor attractions are not open till after Easter but we still found lots to do.

We arrived very early and staff were preparing our room well in advance of the usual check in time. We were greeted by very friendly front-of-house staff and invited to take tea in the lounge whilst we waited. During our three night stay, we ate in the Brasserie, enjoyed Afternoon Tea, used the gym, sauna etc and had a spa treatment. The staff were proud of their hotel and nothing was too much trouble, willing to go above and beyond to ensure our stay was the best it could be. We highly recommend the OGH.

Charming room. before the trip the staff asked me what i w would need in the room, neck support pillow, etc + an executive car transfer from the airport. dedicated staff help me to find my place of meeting arranging taxi for me, suggesting places to visit. here you are not a room number! i forgot the cable of my computer's hard disk and they kindly mail it to my home.

I travelled back to Guernsey for a long overdue reunion with my very good friends. I decided to book my friend and I into OGH as this place held a certain nostalgia for us. Upon arrival the room was not ready, it was mid morning so I was surprised, but I took a seat as requested, I was pretty much the only patron and no one came to offer me a drink or give me an update on the room. I had to chase several times for either, one of the biggest challenges was to find someone.

The room was ok but not the standard I would expect. I used the spa which was good, the lady who did my treatments was very good. The service we had from their long serving head of customer relations was excellent as we always remembered. It was tennerfest (an excellent time to sample the delicious fayre that the island has to offer) the menu offered by OGH was rather below par, particularly when compared to the other exciting menus on offer across the island.

I must admit that breakfast was excellent and some of the staff, those who typically had worked on cruise ships prior to taking the position, performed well.

The location is really great, being a short walk from the hotel into St Peter Port. The grounds are beautiful and on a summers day sitting outside is simply marvellous.

Red Carnation have really done nothing to enhance this property and if anything the soul of the place seems to have been a casualty of their renovation. I'll be returning to Guernsey but sadly not to the OGH.