Old Government House Hotel & Spa

4.8/5 based on 1603 reviews
Latest Reviews
I use they hotel regularly for business; it works well. The food (breakfast) is excellent, the staff pleasant and the rooms - if not the largest in the business - are very well appointed and full of charm. I like the place because it combines a sense of history with the practicalities of 21st business life.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The old country manor feeling in the heart of St. Peter Port is attractive but the real plus for me is the personal touch from each and every team member! They are polite, friendly, helpful and they really care. I'm sure they get good training but they all have natural ability and are genuinely great people. The food and wine (I always stick with the Finlayson's) is fantastic with a great choice of starters, mains and deserts (the honeycomb ice-cream a personal favourite). The rooms are large, extremely comfortable and top quality beds and bedding ensuring a dreamy sleep. Great gym too. Currently in a sister hotel in London (Chesterfield in Mayfair) and like the OGH and the Duke of Richmond in Guernsey, the service is perfect and a reflection on how well the Red Carnation group choose great people across their locations! Thank you.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Visited the hotel twice for drinks. Harry's Bar is the place to be. A good view looking out over St Peter Port. An excellent offer of wines,spirits and other beverages.The drinks are served in quality glass ware by attentive but not intrusive staff with the drinks accompanied by nibbles that you don't see in too many places. The furnishings are comfortable and add to the over all enjoyment. The hotel was having refurbishments but there was no obvious discomfort
tripadvisor.co.uk
Source: tripadvisor.co.uk
The new head chef Simon Mackenzie has made strides to put the OGH restaurant back on the map. We were treated to a true gastronomic feast when we visited and the chef even came to introduce himself to our guest

Gone are the horrid pink and green tablecloths and replaced with white linen ..... a small change but it now has a fresh look and the restaurant is undergoing some other changes soon so that should be nice

The service was great, the food was fantastic and our guest was extremely impressed with the choice of menu .... which we left to the chef so each course was a surprise

You will not be disappointed but best to book as it was pretty busy ..... and on a school night too!!!

Well done Simon.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I was fortunate enough to be invited to a conference event over the weekend and we were accommodated at the OGH Hotel. The hotel is only a short stroll from the harbour and high street.
From the moment of arrival to departure you are enveloped in 5 star luxury. The room had a lovely view of the green and can only be described as a suite. Access to the room on the third floor ( the hotel is rather a warren of levels and wings) however was only via multiple stairs so some bedrooms are not suitable for those with accessibility issues. My hale and hearty self however was not daunted and the upper wing was very quiet. The beds are super king size with lovely monogrammed cotton linen sheets. The bathrooms are generous however the water pressure in the shower could have been stronger. This is a niggle but a powerful shower adds to real 5 star luxury experience. Service quality was excellent particularly in the restaurant with a real warmth and generosity displayed to guests. Food was scrumptious and very fresh. As a regular hotel stayer I have no hesitation in giving this a 5 star but my only negative from the whole experience was the opening and closing times of the Gym and Spa on a Saturday and Sunday (9am-6pm). As a business user I would have liked to have done a workout either early or late and when I did go down at 5pm was constantly reminded about closure as being prior to 6pm to give time to undertake close down activities. On Sunday morning I had to go out for a run along the harbour as the Gym was not available which was lovely but it would have been even better if I could have had access to the spa after before breakfast. Opening times and the questionable need for full-time staffing supervision in the spa for guests and members at weekends may be an area to review in this 5 star hotel. Apart from that and a set of mislaid glasses in my room/restaurant I cannot praise this lovely hotel enough.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Well ! This is an amazing traditional hotel that oozes charm and sophistication and that almost has it all! fabulous rooms, great location, service, attention to detail, fantastic food, on site spa and the best reception staff ever, where nothing is too much trouble.
Stayed for one night and upgraded to a sea view room with a balcony and well worth every penny, what an amazing view! We had treatments in the spa and the service was spot on. We opted for dinner in the Brassiere and this was not disappointing as the food was to die for and I have to say I am extremely fussy, so my complements go to the excellent chef.
Overall a fabulous hotel which I have given five stars to, but be warned there is a down side as you need to pre book the restaurants and more specifically afternoon tea as they cater, it would seem at weekends mostly for outside cliental and therefore when you come down for a table you're pushed out of the comfortable lounge area, then out of the brassiere and eventually end up at the bar. Effectively from one room to another whilst they inform you that even though your hotel guests, you should of booked as they're are full up! You Walk past various areas with the tables beautifully set, with champagne glasses, all ready for tea and the most upsetting thing is there's hardly anyone at the tables, yet you're eventually found a little un-set table where you're made to feel very awkward and told that really you should've been there at all without a booking. Not really appropriate behaviour for a five star property that your a guest in and spent hundreds of pounds at the property in just the one night. Something I personally think that makes it all a little bit worse is that the gentleman serving us appeared to be in charge, so one would presume he was actually the restaurant manager and not a waiter so he should of known better!
Its a shame as if it was not for that I would of given the hotel perfect.
tripadvisor.co.uk
Source: tripadvisor.co.uk
So on Saturday 25th July I went all out to surprise Jo my girlfriend and I have to say a MASSIVE thank you to Andrew & the team at the OGH for the most romantic and wonderful evening.

Jo was collected by the concierge at the airport with no idea what was going on. On arrival at the hotel she was greeted at reception with a glass of Prosecco. Jo was taken to the Herm Suite which is just amazing, words cannot do it justice.

I left a card for her to celebrate our 5yr anniversary along with her favourite flowers, some clothes and a few other surprises. In the card was a note that I was in the bar so after Jo got ready she came down where I was waiting with a bottle of Prosecco and a chain and pendent as an anniversary present.

We then went through to the Crown Bar for a gin experience which was the first we'd ever done and was great fun trying three types with a small curry in home made bread which was gorgeous.

We then went through to the Brasserie and had a fantastic meal and lovely service. We then retired to the room which had a romantic turn down with rose petals on the 4 post bed, Prosecco and chocolate covered strawberries on a plate piped with the word 'Love'. As Jo was looking at the dish I got down on one knee, pulled out a ring and asked the big question. Jo was so surprised I had to ask twice but we are pleased to announce we did indeed get engaged.

In the morning at breakfast the surprises continued as we were given two glasses of champagne and used the wonderful health suite.

The OGH team without exception were fantastic and those memories will be with us forever.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I have stayed here a number of times now, all for business. The staff are attentive as always, and the rooms are great. I think I have only had one 'ok' room.
The bar has a great selection of local, European, and far away drinks to choose from.
Its ideal for our trips to Guernsey due to its location between the town of St. Peter Port, and our office. The town itself is a very short walk down the hill, and there is a great selection of restaurants to pick from. In the busy season, I do recommend getting the hotel to book ahead for you.
tripadvisor.co.uk
Source: tripadvisor.co.uk
From handing the car keys to the valet to park the car, to eating one of the most delightful meals we've had in ages, elegance is the word that comes to mind.

A compact yet lovely, comfortable, quiet room; a bathroom with a large bath (and flannels - great for a wet-shaver like me); real coffee and fresh milk on request from room service (just perfect); and an unexpectedly exciting dining experience.

The whole building oozes elegance and service. Delightful.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Great weekend made special by the facilities and Andi the most efficient and pleasant House Manager I have come across.
Magnificent views from the room made better by wakening to with sunrise over Herm & Sark. The Whatever/Whenever button on the phone sums it up...they deliver on this.
tripadvisor.co.uk
Source: tripadvisor.co.uk
To all the staff at the Old Government House.
In the first instance, I would like to offer my apologies for not writing this review upon my return from a most relaxing short vacation at the Old Government House in Guernsey. I am certain, we all are aware of the pressures of work and how this dictates time and this is no different. It goes without stating the obvious that our stay at the Old Government House was one of total relaxation and enjoyment.

On arriving at the Old Government House we were met by Andi, the front of house manager and several staff who were there to greet us. Immediately, as the doors were open from a taxi, staff were there to assist with our luggage after a rather bumpy flight to Guernsey. The luggage was then transported as if magically to our room. Andi, welcomed us to the hotel and following the normal completion of all the forms we were shown to our room by a very pleasant and kind gentleman by the name of Vincent. The room was exceptional with a view over St Peter Port harbour that was truly inspirational. Andi, the front of house manager, was very perceptive and realised that this occasion, of my birthday, was quite special and therefore the room was equally distinctive.

The room, which had a balcony enabled a panoramic view over the harbour which in the evening incorporated the amazing lights on the Castle Cornet, making the feeling of being somewhere really exclusive, even better. As this was a short break we, unfortunately, could only stay three nights, hence the reason for staying in St Peter Port as we would be near all the amenities that the capital had to offer. The situation of the Old Government House makes it absolutely perfect for this short break with the shops only a very short walk away as soon as you exit the hotel. The Old Government House, itself, is absolutely amazing, from the point you enter the main door all the staff are so welcoming, there is a general feel of great cohesion. All the staff in the Old Government House appeared to work so well together and the staff that we met were just exceptional, with a lead such as Andi, a perfect role model to follow.

I do not feel it is necessary to write anything about the room we stayed in except we were in awe of the space and view. The website for the Old Government House includes many pictures of the variety of rooms available, of which all are impeccable and to see them first hand is a delight. It must be said however, that this is the centre of St Peter Port and as such can be quite noisy. Our room on this occasion and at this time of year was amazingly quiet and helped with the relaxation that was required. It would go without writing that in a hotel such as this one you would expect the food to be impeccable. Both my wife and I found the food to be quite exquisite and certainly enough, quantity wise, to satisfy the heartiest of people. The carefully selected culinary cuisine is a credit to the chef and the staff who prepare this. The presentation of all the food was exceptional and something to be marvelled over. It was not only the presentation of the food, but it was also the way that this was served at the table. There was great care and sensitivity to ensure that the whole dining experience was something of a gastronomic delight, quite extraordinarily wonderful. This includes, the selection of food for breakfast, evening meals and room service, all of which both my wife and I were overwhelmed with by the quality and presentation.

On the first evening we had room service, again, impeccable. On the two evenings we ate in the hotel there was a pianist, Paul Tongs, who played some of the most amazing accompaniment to set the scene for a really relaxing evening of gourmet dishes and magical musical entertainment, this made our stay at the Old Government House even more special than what it was. Even the staff in the Spa, after I had talked with them, were able to work their magic on my wife’s hands, massaging these and painting the nails with care and precision. It cannot go without writing, this short break at the Old Government House was an incredibly memorable time made even more unsurpassed by the staff in the hotel. Gabrielle, Sharon and Sharon’s husband, whose name eludes me at this moment in time, my apologies, were just three of the people along with Vincent, who made our stay particularly welcoming. With Andi as a lead and the role model she is, it is not surprising that all the staff working in the Old Government House are as sensitive and caring as they are. It is as if everyone who is a guest in the hotel is welcomed and treated with individual care and expertise. Thank you for making our short break with you the exceptional time it was. Your time and attention to detail is unrivalled, thank you.

John and Diane
tripadvisor.co.uk
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Had a wonderful overnight stay at this hotel. We were given a free upgrade on our room which was beautiful. Our three course meal was great too. We also made use of the spa facilities too. A great relaxing stay!
tripadvisor.co.uk
Source: tripadvisor.co.uk
The OGH is a sister hotel to the Duke of Richmond. It's conveniently located in the centre of St Peter Port and everything is within walking distance. It has a very traditional feel to the decor a bit like being transported into a Miss Marple novel. The room was good and the bed very comfortable. The breakfast service could have been a little quicker which is why I have deducted a point off the rating. Worth staying.
tripadvisor.co.uk
Source: tripadvisor.co.uk
40th Anniversaryweekend. From the moment we walked through the door our stay became magical.
Andi greeted us at reception and gave us keys to our superb, perfectly clean king size bedroom. She looked after us beautifully throughout our stay.
Later during the stay we met Garath the assistant manager who made us very welcome and ensured our stay had everything we could have hoped for.
We had room service with perfect sandwiches, we had afternoon tea also superb.
A great breakfast and on our anniversary a complementary glass of champagne .
We had dinner in the Brasserie which actually is a very nice restaurant and the meal was absolutely fantastic.My wife thought it one of the nicest she had ever ate.
Spa visit had all we needed.
We Then met the manager Mr Andrew Chantrell and told him how we felt about our stay and we were once again treated like VIP's. All round brilliant weekend.would highly,highly recommend and we would love to come during the summer to take advantage of the alfresco dining and pool. Not only the Best in Guernsey but I would suggest one of the best anywhere. Wrighty57
tripadvisor.co.uk
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The room the food the staff, everything was just for the guest's enjoyment. I could not fault it in any way. It was a little expensive for 3 of us with dinner, bed and breakfast and one being a child but we definitely got value for money.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Very nice location and lovely place. Although decoration was not my style, it was very comfortable and very well maintained.

Extremely clean (they even disinfected the TV remote!) and they have lots of details to pamper you in the room, including great bathroom amenities.

Breakfast was very good and the restaurant in general was good.

I definitely recommend this hotel.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This location is a return for our dear friend, who celebrated a milestone birthday during our stay. From the moment we arrived, through every moment of our stay, service was exquisite.

The hotel accomodated us for large gatherings, a fabulous birthday dinner, a even more fabulous wine testing paring and whiskey tasking from the famous David (top notch!!)

The hotel property was gorgeously decorated for Christmas and with the outmost attention to detail. The room was beautiful with great bathroom amenities. Very lovely.

Great memorable stay!!
tripadvisor.co.uk
Source: tripadvisor.co.uk
From arriving at the OGH all the staff was excellent very helpful and friendly , room 220 was over looking the port and sea with a exceptional view, the room was very comfortable with out standing decor. Breakfast was very good with a great range of food to choose from, nothing seemed to be too much trouble for any of the staff .
There is no doubt that the OGH is the best hotel in Guernsey and would recommend anyone to stay here, definitely 5*
tripadvisor.co.uk
Source: tripadvisor.co.uk
One of the best hotels I have ever stayed in. The staff exceeded all expectations, ensuring we were comfortable and had everything we needed. Dinner was delicious and very reasonable priced. I would highly recommend to anyone looking to stay in Guernsey.
google.com
Source: google.com
2 nuits dans un confort absolu et dans un environnement so British ou le personnel est au petit soin !
Les - :chambre un peu étriquée , manque un accueil parlant francais , Démarche développement durable pas apparent , tout le reste est parfait
google.com
Source: google.com
A beautiful hotel with lovely rooms, great food and service. It's a shame I was there for only one night, however it's a place I'd definitely I'd like to go back to, however I'd try and arrange for better weather - it was December though.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We chose the OGH for our first ever Christmas away and were very pleased with choice.

We had a sea view king room with a balcony overlooking the rooftops and harbour. The balcony was enclosed, with an electric window which could be lowered to open it. With the very mild weather we were able to enjoy the open balcony for the great views.

The room was very comfortable, clean and well appointed with tea/coffee. The bathroom was small but adequate, although it was tricky to run a bath rather than a shower as you needed to reach a long way round the shower screen. Lovely toiletries.

The public areas were beautifully decorated for Christmas and the service from all staff we encountered was excellent. We arrived Christmas Eve and very much enjoyed the set menu dinner in the brasserie, which is quite small and intimate. Lunch on Christmas Day was served in the much larger function room next door. We were delighted to be given a table in the main window overlooking the sea view. The food was again good, but I was a bit disappointed that one of the two choices for a starter course had also been on the Christmas Eve dinner menu. Similarly the veloute served as an amuse bouche reappeared in another dish later in the meal. We also found the beef a little bland and unseasoned, but overall the meal was very enjoyable. Service was excellent - the staff remembered the wine we had enjoyed the previous evening. The meal was very leisurely and we were too full to visit the evening buffet included on the Christmas package!

Breakfast was excellent, particularly the fresh fruit selection.

The hotel offers valet parking, which is great as the front entrance is on a narrow street. It's a short walk to the shops and restaurants as well as the seafront. We hired a car to explore the island a little, but the hotel's Christmas package included a car to and from the airport if required. Another nice touch was a Christmas stocking hung on our door for Christmas morning with some small gifts and sweets.

We visited the small spa area which has a sauna, steam room and two jacuzzis - we had it to ourselves, which was lovely. We also booked a massage each and were very pleased with them.

Overall we very much enjoyed the atmosphere and quality of service at the OGH and we would definitely return.
tripadvisor.co.uk
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Thank you so much to the head chef and his team for making our staff party so special. We learnt so much and had a great deal of fun. Excellent tuition and service. I really didn't have to organise much at all except make sure that we all turned up. We all left with a bag of secret spice mix and a curry recipe to take home. I tried mine today - Turkey curry. Although I'm afraid I loaded the leftovers onto a homemade pizza and smothered it in cheese! Oopsy but yum!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed for a week and the food, ambience and staff were wonderful. Really well decorated and comfortable in both the guest suites and lounges. The Dining room looks over the port and it is lovely to have breakfast on the lawns.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Our first time away for Xmas and Guernsey, what a good choice. We had a very relaxing break, the food was fantastic, all the staff very friendly and the customer service was excellent. We will be returning! Everything was well organised from the moment we arrived till we left, the hotel is in a position to walk into St Peter Port. We will be returning and plan to do some day trips to Herm and Sark.
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