In January 2016, DrandMrsC said:
To all the staff at the Old Government House.
In the first instance, I would like to offer my apologies for not writing this review upon my return from a most relaxing short vacation at the Old Government House in Guernsey. I am certain, we all are aware of the pressures of work and how this dictates time and this is no different. It goes without stating the obvious that our stay at the Old Government House was one of total relaxation and enjoyment.
On arriving at the Old Government House we were met by Andi, the front of house manager and several staff who were there to greet us. Immediately, as the doors were open from a taxi, staff were there to assist with our luggage after a rather bumpy flight to Guernsey. The luggage was then transported as if magically to our room. Andi, welcomed us to the hotel and following the normal completion of all the forms we were shown to our room by a very pleasant and kind gentleman by the name of Vincent. The room was exceptional with a view over St Peter Port harbour that was truly inspirational. Andi, the front of house manager, was very perceptive and realised that this occasion, of my birthday, was quite special and therefore the room was equally distinctive.
The room, which had a balcony enabled a panoramic view over the harbour which in the evening incorporated the amazing lights on the Castle Cornet, making the feeling of being somewhere really exclusive, even better. As this was a short break we, unfortunately, could only stay three nights, hence the reason for staying in St Peter Port as we would be near all the amenities that the capital had to offer. The situation of the Old Government House makes it absolutely perfect for this short break with the shops only a very short walk away as soon as you exit the hotel. The Old Government House, itself, is absolutely amazing, from the point you enter the main door all the staff are so welcoming, there is a general feel of great cohesion. All the staff in the Old Government House appeared to work so well together and the staff that we met were just exceptional, with a lead such as Andi, a perfect role model to follow.
I do not feel it is necessary to write anything about the room we stayed in except we were in awe of the space and view. The website for the Old Government House includes many pictures of the variety of rooms available, of which all are impeccable and to see them first hand is a delight. It must be said however, that this is the centre of St Peter Port and as such can be quite noisy. Our room on this occasion and at this time of year was amazingly quiet and helped with the relaxation that was required. It would go without writing that in a hotel such as this one you would expect the food to be impeccable. Both my wife and I found the food to be quite exquisite and certainly enough, quantity wise, to satisfy the heartiest of people. The carefully selected culinary cuisine is a credit to the chef and the staff who prepare this. The presentation of all the food was exceptional and something to be marvelled over. It was not only the presentation of the food, but it was also the way that this was served at the table. There was great care and sensitivity to ensure that the whole dining experience was something of a gastronomic delight, quite extraordinarily wonderful. This includes, the selection of food for breakfast, evening meals and room service, all of which both my wife and I were overwhelmed with by the quality and presentation.
On the first evening we had room service, again, impeccable. On the two evenings we ate in the hotel there was a pianist, Paul Tongs, who played some of the most amazing accompaniment to set the scene for a really relaxing evening of gourmet dishes and magical musical entertainment, this made our stay at the Old Government House even more special than what it was. Even the staff in the Spa, after I had talked with them, were able to work their magic on my wife’s hands, massaging these and painting the nails with care and precision. It cannot go without writing, this short break at the Old Government House was an incredibly memorable time made even more unsurpassed by the staff in the hotel. Gabrielle, Sharon and Sharon’s husband, whose name eludes me at this moment in time, my apologies, were just three of the people along with Vincent, who made our stay particularly welcoming. With Andi as a lead and the role model she is, it is not surprising that all the staff working in the Old Government House are as sensitive and caring as they are. It is as if everyone who is a guest in the hotel is welcomed and treated with individual care and expertise. Thank you for making our short break with you the exceptional time it was. Your time and attention to detail is unrivalled, thank you.
John and Diane
Source: tripadvisor.co.uk