Regency
Latest Reviews
Only reason for not getting 5 star rating was it took longer than expected to arrive otherwise very pleased with the quality of the product.
Source: trustpilot.com
Again, as a loyal customer of Regency, I return time and time again due to the outstanding level of service. What was different, was this time I asked the delivery men to help me move an item of furniture to another apartment for some people who were in lockdown, and without the blink of an eye they agreed, and did it with incredible speed and humour... it may have helped with the offer of biscuits and my willingness to pay but I really think they are just really kind people who take pride in their level of service. It could have easily been a flat no... Being the last job of the morning, having lugged 2 bedframes and a heavy mattress up two flights of stairs.. but they were amazing again in their willingness to help me. You get fantastic prices at Regency but a level of service that you can’t put a price on.
Source: trustpilot.com
Fantastic service thank you
Would highly recommend
Would highly recommend
Source: trustpilot.com
Couldn't have been more helpful. Excellent service and fast delivery.
Source: trustpilot.com
Very happy with the service as always .
My bed is great I get a good nights sleep.
My bed is great I get a good nights sleep.
Source: trustpilot.com
No problems. Very helpful.
Source: trustpilot.com
Excellent value and service from Regency, as always!
Source: trustpilot.com
Regency were extremely helpful in making sure that we identified the bed that would most completely match what we wanted. Ordering and paperwork were both done quickly and efficiently.
Due to the Covid-19 situation with related lack of stock, manufacture and delivery to Guernsey took several weeks longer than estimated. Regency were unable to influence this stage of the process which was entirely in the manufacturers hands.
Once the bed arrived in Guernsey, Regency delivered it quickly and fully.
Due to the Covid-19 situation with related lack of stock, manufacture and delivery to Guernsey took several weeks longer than estimated. Regency were unable to influence this stage of the process which was entirely in the manufacturers hands.
Once the bed arrived in Guernsey, Regency delivered it quickly and fully.
Source: trustpilot.com
Friendly and efficient
Source: trustpilot.com
Polite and efficient service, from the sales team to the delivery guys. As they had to source my items from the UK, I was impressed that the items were only 2 weeks later than first stated, what with all the CV19 issues in full swing.
The bed and chair themselves were easy to put together and are of good quality and very comfy.
The bed and chair themselves were easy to put together and are of good quality and very comfy.
Source: trustpilot.com
The staff were very helpful whilst in the showroom, allowing my wife and I to make our own decision. We chose and purchased the item which was later delivered and installed as promised, all on time.
All the staff could not have done more and we would recommend them to anone.
All the staff could not have done more and we would recommend them to anone.
Source: trustpilot.com
Regency were superb. Brilliant service from the moment I walked in to furnish an apartment, helpful regarding returns due to lack of space, exceptional delivery guys who came to measure up access before delivery and then incredibly delivered a tricky settee up two flights of stairs and into and along a hallway where there wasn’t even enough room to poke a stick, without a single scratch to the newly painted walls! Polite friendly and professional!
Source: trustpilot.com
Delivery date and time was fine
Source: trustpilot.com
very helpful staff and the delivery went very smoothly. They took away the old settee and installed the new one with the minimum amount of disruption.
Source: trustpilot.com
Excellent service and reasonable prices.
Source: trustpilot.com
They were helpful, let us have us time and let us look without being in the way. Honest about the possibility of the delivery date not being right. And Very polite
Source: trustpilot.com
Efficient and reliable
Source: trustpilot.com
Excellent customer service on repeated trips to the store, with knowledgable staff explaining about products and how COVID-19 affected product availability. Delivery and build of items was conducted both swiftly and politely, with staff double-checking everything was satisfactory before leaving. Would absolutely shop here again.
Source: trustpilot.com
having decided on a bed just 2 days before lockdown,
we had to wait until the beginning of June to put our order in at the same sale price as March. GREAT DEAL.
we phoned up to arrange delivery for 8th September delivery went really well and the 2 helpful guys put the bed into the house so we could sign it off having checked for any damage and it was the right bed.
all good thanks for everything.
we had to wait until the beginning of June to put our order in at the same sale price as March. GREAT DEAL.
we phoned up to arrange delivery for 8th September delivery went really well and the 2 helpful guys put the bed into the house so we could sign it off having checked for any damage and it was the right bed.
all good thanks for everything.
Source: trustpilot.com
Friendly helpful staff in the showroom and the delivery men polite, efficient and on time. A good old school service.
Source: trustpilot.com
Very good service very satisfied with the quality of our new bed and mattress
Source: trustpilot.com
Very good staff and helped in every way kept you in touch with everything
Source: trustpilot.com
Great service from Regency from in store advice, contact by emails and delivery staff. Will definitely use them again.
Source: trustpilot.com
Great delivery team delivered and put together divan bed and headboard, plus my reclining chair.
Source: trustpilot.com
During the difficult time of Covid-19 Regency excelled in their customer service and delivered an item on time through a generous option offer.
Source: trustpilot.com
