First time to this hotel and weren't disappointed set in lovely grounds the hotel was clean and welcoming with helpful and friendly staff.Our room was clean and comfortable with lovely views over the grounds.It was lovely to enjoy having breakfast looking over the lake.The breakfast was a buffet style system which was really nice and offered lots of choices so you could as little or as much as you wanted without waste.We did eat from the evening menu twice which was also very nice but we felt that the menu could have possibly offered a little more choice.I also enjoyed using the lovely swimming pool most enjoyable after a long day.

Our rooms were large with good toiletries comfy bed plenty of pillows and large towels. Most of all the staff were wonderful especially the Romanian guy in charge in the restaurant. So helpful and polite but all the staff were the same, nothing too much trouble and they always seemed to working from early to late and smiling! The Management should commend them all. We had a great time and the catering was also excellent.

This hotel is in a good position, some 1 miles from the port. Buses are £1 each way from outside the hotel. There is a Waitrose across the road, very handy.
The hotel has a lovely view from the breakfast room, across the lake with fountain, ducks and a resident heron watching the fish.
Our room was lovely, well equipped, comfortable beds, very clean. Breakfast was one of the best we have had, so many choices and food was top quality.
We did not have time to use the swimming pool etc.
The only reason I have not given it top marks is because of the noisy slamming bedroom doors.

Decided to go to guernsey for a short break with a fairly late booking. Liked the look of this hotel and decided that I would like to try out the new spa.
I stayed in a junior suite which had a good sized balcony with chairs and sunlounger available and a personal hot tub. The hot tub was very nice and convenient to use.
Otherwise room was great, with nice size and facilities. Only downside was the bed had a split bed put back together and you could feel the join.
Spa was excellent, I only used the pool, sauna, jacuzi and steam room, whole are is brand new and looked and felt it, great fit and finish. Jacuzzi is outdoors on a nice decked area overlooking the gardens.
I ate in hotel once for evening meal and food was of good quality and we'll cooked. Breakfasts where very good and set you up for the day.
Staff friendly all round but bar staff could be a bit more attentive, I noticed a couple of times slight problems with service.
Would I come back, yes I would.

Hotel is gorgeous in a great location. The newly renovated health club and spa is absolutely superb.

The room was great. Staff are extremely friendly and helpful with nothing too much trouble.

Ate a couple of times in the Terrace Café Bar and the food was very good as were the breakfasts

Such a relaxing and enjoyable break that if we go to Guernsey again, this will definitely be our first choice.

Rooms were very comfortable. Good choice of breakfast.
Staff very friendly and helpful.
No air conditioning we were offered a fan for my fathers room as he did not wish to leave patio door open at night.
Would stay there again.

The St Pierre Park Hotel is an easy 10 minute or so drive from the airport and a 5 minute drive (by car or using the very efficient and cheap bus service) or a pleasant 20 minute walk to/from St Peter Port (a bit hilly however).

We arrived at 10:00am expecting just to leave our baggage and return later to check in. However we were informed that our room was ready and we could take occupancy of it immediately.

The Hotel itself was nicely presented with very friendly and helpful staff throughout.

Breakfast was excellent with a large choice of cold and well cooked hot items, with choices such as kippers, haddock, omelettes etc etc all cooked to order.

Our room was clean and tidy, relatively large and well equipped. The bed was very comfy. Fresh clean towels were provided every day.

The grounds were immaculate. A children's play area, tennis courts were available.

The Spa, pool and associated facilities were tremendous.

My only gripe was that we upgraded to an Executive room, having originally booked a Classic room at an additional cost of £20.00 per night - we did this as the Hotel website gave the impression that the balcony provided with an executive room was large - ours wasn't! my wife and I could genuinely NOT sit together on the balcony in any degree of comfort, in fact only one chair and a table was provided (I presume this was more of a smokers balcony, no offence to smokers). The purpose of seeking a larger balcony was so that in the afternoon or evening my wife and I could sit back and relax on that balcony, maybe sipping a glass of wine. Sadly this was not possible. We did try one night but ended up with my wife sitting on the balcony and me sitting in the room!. I guess this did not spoil to any great degree our holiday but I would think that you have by now formed the opinion,as I have devoted a large amount of text to the subject, that it was irritating and very disappointing.

I did take this issue up with the hotel in the early part of our stay but was given the impression by the gentleman on reception that it was 'luck of the draw' and down to which room you were allocated.

My advice - check the size of your balcony when booking a room. In this case size does matter!.

Otherwise a very pleasant hotel.

Had a brilliant 5 night stay on a handpicked 5 for 4 night deal in the Alderney suite. Room was huge with outdoor seating area & hot tub. Bed very comfortable. Nespresso machine & pods included. Television is standard would be better if a smart TV.
Used the gym & pool both very good. Breakfast a buffet but great choice with very attentive staff. Nothing was too much trouble. The room staff were the same really friendly. I thoroughly recommend this hire for family or couples.

This hotel is everything a 3-star should be - good size rooms, good location and good breakfast options!

The furniture in the room seemed a bit dated but that's just my opinion. I was quite surprised to see a Nespresso machine in my room, but it wasn't working so that's a shame. The staff however were courteous to help out and did try and fix it. When they couldn't, they ensured the regular supply of tea and coffee was maintained.

Food isn't pricey, so that was an additional plus.

All in all, good hotel and very close to the bus station from where you can get a bus straight to St Peter's port - what a beautiful location! But more on that in another review.

I stay at this hotel quite a lot and find the staff fantastic, they always want to help and do a great job
The new pool and gym are really good
There is a lovely view from the terrace of the golf course, lake and children's park
The hotel are undergoing constant upgrades this year new carpets , lounge furniture , gym,spa etc
The bathrooms are spotless with powerful showers and modern the decor of bedrooms is getting a little dated but each room has its own fridge
The breakfast is very good with a wide variety of tastes catered for

We very much enjoyed our time here for my Nan's birthday! The hotel and staff were wonderful, breakfast was simply divine and the spa and pool area were so modern and beautiful! Not to mention the beautiful views over the lake and golf course! Perfect for the bus service to town as well. We will be returning again in the near future.

We hadn't had a holiday this year due to exams and results etc, so treated ourselves to executive rooms with hot tub - the rooms were spacious and comfortable, very clean and very well equipped. Only minor issues have already been documented, inexperienced staff at breakfast, cannot open patio doors on hot nights, and some delay in receiving bar meals. However this
was overall a lovely hotel and a truly relaxing holiday. We had a car, but I have been to Guernsey before without one, which was lovely too.

we stayed for a week on a B&B basis and had a lovely time. Breakfasts were well catered for with a very good choice. There were gluten free bread and porridge available too. The bar meals were very nice and reasonably priced and the main restaurant still had nice food but portions not as big and more expensive.
The refurbishment of the spa is amazing and very well finished. We used the pool, gym and had a spa treatment - all good.

Just returned from a 4 night stay at the St Pierre Park. Can easily take a bus from the airport to St Peter Port and then number 41 or 42 which takes you just outside the hotel. We had transfers booked however which does make life easier. Hotel was very clean with most obliging staff who can't do enough for you. In particular thanks to Ilenia who was a great waitress and Tim on the evening reception shift who was a delight, very obliging and helpful. The rooms are clean and well appointed with the expected facilities and in our case a balcony over looking the gardens. Our only point of concern was the loud music in our rooms from two events taking place. However the manager did warn us and the music stopped by 11pm. Possibly too late for some even so. The pool was great and we could swim proper lengths. The sauna, sream room and outdoor jacuzzi were great additions. Changing rooms were spacious and clean.Spa treatments are available but we didnt indulge. Breakfast was extensive with a huge choice. The first night we were lucky to dine in the Victor Hugo restaurant where our choice was absolutely delicious. We were ' entertained' however by a quarrelsome group who were 'celebrating' a member of staff's leaving do!! Nevertheless compliments to the chef for the superb food. There are several restaurants and cafes in the complex, lovely gardens, a stream, a family of ducks, a childrens play area and a golf course. We were completly happy that the hotel was slightly out of town and enjoyed the £1 bus rides in. We took advantage of a round the island bus trip, still for £1 as long as you didn't get off the bus. A lovely coast line! St Peter Port is pretty and we also took the bus to see the German occupation museum and the grim German underground hospital. All worth seeing. A highlight was a day trip to Sark. We recommend it. Buy tickets at the harbour. Thank you St Pierre for a very pleasant stay.

Just returned from a 4 night stay at the St Pierre Park. Can easily take a bus from the airport to St Peter Port and then number 41 or 42 which takes you just outside the hotel. We had transfers booked however which does make life easier. Hotel was very clean with most obliging staff who can't do enough for you. In particular thanks to Ilenia who was a great waitress and Tim on the evening reception shift who was a delight, very obliging and helpful. The rooms are clean and well appointed with the expected facilities and in our case a balcony over looking the gardens. Our only point of concern was the loud music in our rooms from two events taking place. However the manager did warn us and the music stopped by 11pm. Possibly too late for some even so. The pool was great and we could swim proper lengths. The sauna, sream room and outdoor jacuzzi were great additions. Changing rooms were spacious and clean.Spa treatments are available but we didnt indulge. Breakfast was extensive with a huge choice. The first night we were lucky to dine in the Victor Hugo restaurant where our choice was absolutely delicious. We were ' entertained' however by a quarrelsome group who were 'celebrating' a member of staff's leaving do!! Nevertheless compliments to the chef for the superb food. There are several restaurants and cafes in the complex, lovely gardens, a stream, a family of ducks, a childrens play area and a golf course. We were completly happy that the hotel was slightly out of town and enjoyed the £1 bus rides in. We took advantage of a round the island bus trip, still for £1 as long as you didn't get off the bus. A lovely coast line! St Peter Port is pretty and we also took the bus to see the German occupation museum and the grim German underground hospital. All worth seeing. A highlight was a day trip to Sark. We recommend it. Buy tickets at the harbour. Thank you St Pierre for a very pleasant stay.

Stayed there last week for 7 nights. The facilities are excellent and the staff are very professional and helpful. Stayed half board so ate in the Victor Hugo restaurant which was also very nice. The room was spotlessly clean and very comfortable.

Good location for access into St Peter Port town, we walked it there and back a few times and it took us around half an hour.

I recommend staying at this hotel when visiting Guernsey.

Stayed there last week for 7 nights. The facilities are excellent and the staff are very professional and helpful. Stayed half board so ate in the Victor Hugo restaurant which was also very nice. The room was spotlessly clean and very comfortable.

Good location for access into St Peter Port town, we walked it there and back a few times and it took us around half an hour.

I recommend staying at this hotel when visiting Guernsey.

We spent three nights here and first impressions were good. The staff are friendly and helpful and our room was clean and spacious, overlooking the entrance to the hotel. Sadly no air conditioning in the rooms and so despite leaving the patio door open overnight we had three very hot, sweaty and restless nights. The room has everything you would ordinarily need including bath robes, hairdryer, ironing board, tea and coffee facilities and a mini bar.
Bathroom was a good size with plenty of towels and complimentary soap, shower gel, etc.
Breakfast consists of a buffet which has everything you might expect and want from a hotel of this standard. Juices, cereals, yoghurts, dried fruits, nuts, fresh fruits, bread, croissants, pastries and of course the traditional English breakfast options. There is also a gluten free selection. We found the service to be attentive but somewhat clumsy and forgetful. There appeared to be some inexperienced staff present lacking basic service etiquette. In that I mean clearing plates whilst someone else on the table was still eating, spilling coffee on the table cloth whilst pouring, forgetting to bring the toast and trying to take items away that were still needed and us having to ask for them to be left. This can all be resolved with some in house training though. The grounds are lovely and peaceful and we enjoyed a morning stroll around. The parking area is good and the overall appearance outside is well kept. There is a bus stop about 3 mins walk from the hotel and goes into town. It's very convenient and safe to use during the evening / late night but taxis are also readily available. There is a Waitrose supermarket about 5 mins up the road if you need any last minute bits or just fancy keeping your bar tab or mini bar costs down.
Sadly we didn't have time to experience the spa or pool facilities but it looked very clean and up to date.
I'd definitely stay here again and would recommend this hotel but it's expensive so try to get yourself a deal at the time of booking. 3 nights for the price of 2 or similar.

Tranquil spot, providing comfortable rooms and a multitude of facilities. Play ground for the kids, golf course, tennis, nice walks through the grounds. Well equipped gym, nice pool and spa. Spa and salon. Decent breakfast.
Stayed here while my husband was on business - very relaxing!

Took my sister away for her special birthday. Was a very relaxing hotel with good amenities. Room was clean and comfortable but ask for a garden view room when you book - our room overlooked the front of the hotel so not so enticing to sit on the balcony! Reception desk staff very friendly and helpful. Breakfast was a delight - good choice of food, well laid out and replenished frequently. Really started the day well. Housekeeping left a little to be desired - kept forgetting to replenish essentials such as toilet rolls so had to ask at reception. Food for evening meal was up and down - mainly good but service sometimes let it down. Took a while to come so food was sometimes lukewarm.
Location good if you want a quieter holiday - bus into St Peter Port a couple of minutes away. Wait rose across road if you need any treats or essentials.
Would recommend this hotel for a short break especially if it is your first trip to Guernsey which has a range of good places to visit and eat.

Friendly and welcoming staff, beautifully decorated rooms and hotel, very nice swimming pool. Location is only ok, but there are buses available and taxis. I would definitely recommend this hotel for luxury, one of my favourite stays was here.

My daughter and I have just returned from a 3 nights stay at this beautiful Hotel - our 4th visit to the lovely Island of Guernsey. Arriving at 11am on a Friday morning we were very happy to find that our room was all ready for us. The ladies on reception were very pleasant and explained everything to us including breakfast arrangements and all the facilities. We were fairly satisfied with our room overlooking the entrance of the Hotel and though we asked if there was a fan available (there is no air conditioning in the rooms) we were only slightly concerned about feeling too uncomfortable in the night. However, we had a very unsettling night and not due to the heat surprisingly. Our room was an adjoining room to the one next door and the guests in this room decided to have a awful blazing row from about 11pm to about 1 in the morning. Then at dawn they decided to start chatting and giggling which once again kept us awake. The next morning I went straight down to reception to explain what had happened in the night and how upset we were. The reception staff were brilliant. They showed real concern and immediately allocated us to another room. They also said that if we had dialled reception at the time a duty manager would have come up immediately to sort out the problem. In hindsight I wish we had. I can't find enough words to thank reception for their swift and sympathetic response and excellent customer service - the remainder of our stay was thankfully both peaceful and relaxing. This Hotel is in a beautiful setting with well manicured gardens and a lake with a fountain at the back of the Hotel. The appearance at the entrance of the Hotel is very grand and I could see it is extremely well looked after. Breakfast is served buffet style with cereals, fresh fruit, and cooked breakfast - the breakfast staff are impeccably mannered. There is even a gluten free section. There is a formal dining area in the evening which we didn't try so I can't comment on this. However, there is a less formal restaurant which serves food virtually all day and we enjoyed 2 meals here which was very nice. The pool and spa facilities are new and though we didn't try them I thought the renovation looked very attractive. The thing I liked most about this Hotel was how peaceful it was and our upset on the first night was handled very well by the reception staff for which I can't praise highly enough. I would have no hesitation in recommending this Hotel to anyone wanting a restful break. There is a bus stop outside which goes to St Peter Port in 10 minutes and there is Waitrose supermarket opposite. We both agreed we will definitely be back... Thank you for a lovely stay.

This hotel is lovely BUT if like us you are mature travelers I would recommend that you ask for a Lake View. Special offers include Lake/Garden View. The garden view looks directly on to the children's play area which is fine till little precious wakes at 0 o clock and daddy takes him out two play!! Also on the ground floor there are patio doors on to the terrace which is lovely BUT it is the only way to let air into the room. There is a way to lock these doors slightly ajar but the lock is right down the bottom of the door which is OK till you want to get up again, just saying. Apart from that this hotel is fabulous, the food is great, service in the terrace bar and pavilion is brilliant in fact all the staff are so helpful and friendly. We would definitely return.

We stayed for 5 nights, two student sons and me and my partner. The hotel is recently refurbished and they have done a first class job.

Furnishings and decor in public areas are tasteful. The gym, pool and fitness suite are all fabulous. Outside are lovely tennis courts, grounds and a quirky (in a good way) 9 hole golf course.

Our rooms were "executive" standard. And as a former executive I was happy. The staff (apart from a wobble when overwhelmed at breakfast one day) were all great. Really smart and all dedicated to great service....and hardly a Brit to be seen in their ranks.

Negatives? Well yes...sadly the food offer at the hotel goes nowhere near matching the hotel per se. Service slow. Food poor, even the easy stuff, and generally a weak aspect of the hotel that they really need to address. Watch a few Ramsey programmes and adopt his advice for an easy fix.

But dont be put off. The hotel is great and Guernsey really delivered!!

Very nice hotel,apart from the fact it advertises a family hotel including a pool,but children aren't allowed in pool during main hours of the day from 11.00am-2.00pm the hours they are allowed in is when most children are either getting breakfast or getting dinner which I find quite unfair apart from that lovely hotel would recommend!!