St Pierre Park Hotel

4.5/5 based on 1481 reviews
Latest Reviews
I would class this hotel as traditional refined. I stayed here on business about 15 years ago and apart from updating the traditional decor it hasn't changed a great deal

The food in the bar was ok for bar food, we ate there a couple of times whilst working, as I said it was ok I wouldn't rush back nor look for anything else. Reasonably good selection on the menu.

Rooms are large and roomy but in the summer suffer from lack of air conditioning. Bathrooms are large again and traditional modern, decent beds which make with the high quality pillows for a good nights sleep

I always ask myself would I go back, I would say yes.
tripadvisor.co.uk
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I have not visited Guernsey for many years and did not have high expectations of hotels based on my last trip. How wrong can I have been?
Although we were only there for three nights, it was a delight. The rooms were spotless and beautifully presented. They were generous with toiletries and water, (so rare and so welcome!).
Both Dina and Sean bent over backwards to make us feel welcome and ensure that everything was just as it should have been for us.
The breakfast was superb as were the staff on duty.
Well done everybody, a truly great place to stay!
tripadvisor.co.uk
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Stayed for two nights. Do a lot of travelling for business and the beds here are without doubt one of the most comfortable I've ever slept in - needless to say I had a great nights sleep here!

Staff were great - friendly, welcoming, with a good sense of humour and not overly intrusive - just the right balance between entertaining their guests and tending to their respective duties which I really appreciated.

Food - was surprised by the variety on the menu, they offer a very good range of meals. No complaints whatsoever from our table - clean plates all round and from what I could see this seemed to be the norm on the other tables as well - everything was very well presented.

The only 'thing' that let the place down a little from my perspective was the decor which I thought was a wee bit outdated as the location and grounds offer a lot of potential. However, I am confident that anyone visiting this hotel, for business or pleasure, will not be disappointed - well worth staying at if visiting Guernsey.
tripadvisor.co.uk
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It's not often we find a hotel that ticks all the boxes but St Pierre Park was as close as we've ever been. We booked a 3 night stay here at the beginning of June as part of a 2-island holiday incorporating Jersey for a further 4 nights. Unfortunately our stay in Guernsey was reduced to only 2 nights because the ferry from Poole was cancelled on our scheduled departure date due to bad weather - what a shame! The hotel is located in a beautiful spot - a 9-hole par 3 golf course, gardens and a large lake all feature in the grounds. The place is easy to find and there's plenty of car parking space on site. We were fortunate to be upgraded to a room with a balcony/terrace overlooking the lake. The room itself could not be faulted in any way - restful colour-scheme, very spacious, plenty of wardrobe space, safety box, a fridge (which we had requested in advance) and a fast wifi connection. We used the terrace restaurant on the first evening where we found a wide choice on the menu (perhaps a little over-priced wine list) and very friendly, helpful staff. The buffet breakfast on both mornings was a real treat with a wide range of choices for all tastes and diets. The front desk staff were particularly helpful regarding advice on car-parking regulations on the island and we were very grateful for that. It will be to our eternal regret that we lost a night's stay at this lovely hotel as it's unlikely we shall ever get the opportunity to visit Guernsey again. We would have no hesitation in recommending the St Pierre Park Hotel to anyone looking for a few days in restful surroundings with easy access to St Peter Port and other parts of the island.
tripadvisor.co.uk
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Had a few days here.Staff excellent.Look out for concierge from Kirremuir.He is a credit to company.Manageress very picky who she speaks to.My toilet had difficulty in flushing.You will never find the lockers in the pool area.All staff very good.Careful at breakfast as if you order something from the kitchen menu it takes a long time to come,unlike the toast which is whizzed at great speed (but cold ).There is also a butter shortage.Internet problems during my visit.Lovely grounds and good food in bar.
tripadvisor.co.uk
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This was my second visit and it was even better than my first!

The atmosphere, the staff and the food were excellent. The staff were so tentative, nothing was too much trouble.

Special mention must go to the General Manager, Dina Le Lacheur who seemed to be on duty day and night and still managed to look elegant and be calm! We were at the hotel for an important charity event and she made sure that everything went to plan. She greeted our party when we arrived, made sure all our transport needs were met, oversaw our dinners etc and because the breakfast service was so busy, she was seen serving tables, I was impressed!

Location of the hotel is great, the grounds are beautiful with an impressive lake full of wildlife. There is a golf course too but sadly we had no time for golf!

Accommodation was good, very clean and met our needs.

I look forward to going back again one day!
tripadvisor.co.uk
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Dina the manager, and her team at the St Pierre Park make our celebrity Cricket weekend run so effortlessly. We had wrong suitcase, no suitcases, so many dramas but Dina just takes it all in her stride and things are resolved without question, promptly and with pleasure. The team look after us all so very well. It is a spectacular weekend where we raise money for Lord Taverners and with over 300 people that is no easy task. Given so much work goes into organising, seamless execution of all the events and the thought and service we receive over the weekend from the team just makes it one of the social must do's of the year. THANK YOU ONE AND ALL>
tripadvisor.co.uk
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We have stayed here many times before, we have always found it to be pleasant if slightly dated.

It has now changed hands, and although the staff ethos, of always going out of their way to be helpful, and cheerful (Even to the extent of finding a small handkerchief that had been gathered up with the breakfast table napkins, and returning it washed and laundered) remains,the changes are impressive.

The hotel is in the midst of a transformation, from a pleasant but tired old duck into a glorious swan, the rooms are being refurbished, and now have ironing boards instead of trouser presses,
good size bathrobes in all rooms, plus bottled water.

I can't wait to return next year, to view all of the proposed upgrades to the rooms, at which point I will be only too pleased to change my overall rating from very good, to superb.
tripadvisor.co.uk
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I had never been to Guernsey before but am an old hand with the other island.

I'd been ready the reviews on here over the few months before we arrived and on the whole things looked good some people had their niggles and complaints as you would expect, well when we arrived the staff we very helpful and the room we had 166 was amazing the bed was massive lost my wife in it.

We were lucky with our room it was on the very end of the hotel over looking the tennis court on the ground floor and the patio area we had was very relaxing after a hard day shopping in St Peter's Port.

The room itself was well equipped even had one of those gadgets the George Clooney advertises on TV.

Starting with breakfast a wide choice of continental or full English. What was good to see was Free From section separate from the other food.

The bar was run well and the staff service was very good and we did prefer eating in there rather than the Victor Hugo restaurant which to be honest wasn't really our style of eatery but the wine went well with our meal.

We were entertained by the taking down for safety reason these old trees which was a real shame, but the skill in which this was done was amazing to say the least. The big kicker was that we were going to photograph these trees on the second afternoon but the sun was in the wrong place then the next morning the cutting had begun d'oh.

Access to St Peter's Port from the hotel is very simple and although I had my car in the car park it only moved from the ferry and back again the rest of the time we used the bus stop just outside Waitrose the bus numbers are 41 and 42 on a regular basis...only downside the buses stop running about 8:30 from town but it is only £1 per trip on any bus and there is a route 91 and 92 I think that go right round the whole island for a £1.

We had fun and look forward to our next trip to the hotel, yes there were one or two little things that were annoying but not everywhere will be perfect all the time and the staff are only human.

finally, it is worth spending the evening at least once in St Peter's Port and the taxi ride is only about £6 back after the last bus. We found a great place on the front call Mora and another in the town called Dix-Neuf...both worth a visit
tripadvisor.co.uk
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Just returned from a few days from this lovely hotel with the best staff , nothing too much trouble which made our holiday from the lovely Maxine, Alvis, other receptionists and in the spa and The most fantastic restaurant staff Anderson , Lucky and co and course the most entertaining Fabio thank you all
tripadvisor.co.uk
Source: tripadvisor.co.uk
I must speak very highly of this hotel. The bedroom looked as though it had been freshly decorated, the bed was the most comfortable that I have experienced in a hotel. The staff were extremely helpful and ensured our stay was a memorable chapter of our lives. The breakfast was excellently cooked, we went for the variety of cereals , whole grain flakes and milk. Followed by the full English from the buffet: other options were available to order. We were informed by a letter under the door of any functions that were happening on the Friday evening, and even though there were four functions we did not hear anything . We ate in the terrace bar on four occasions and were served well. We did not use the restaurant in the evening, but noted the menu would have made us happy. There is ample parking space, a walked marked out around the golf course, corridor carpets where excellent, clean and springy. We are likely to return.
tripadvisor.co.uk
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We stayed here for a week and was very impressed with the standard of the hotel. The reception team were very friendly and helpful. Our room was clean and comfortable. Breakfast was excellent. The carvery was very good and so too were the bar meals.
We would definitely stay here again.
tripadvisor.co.uk
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Very well equipped rooms and staff who couldn't have done anymore to make our stay comfortable. Nothing was too much trouble. Spa and pool area excellent. I visited as part of a hockey team and we were very well looked after.
tripadvisor.co.uk
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We stayed at St Pierre Park Hotel, we had a bit of a problem with the room for a start, but Kristaps the assistant manager went out of His way and was very helpful. To hit top marks part of hotel could do with a bit more TLC.
Most of the staff were most helpful and bedrooms were clean and tidy. Would go again.
Need a car if you go.
tripadvisor.co.uk
Source: tripadvisor.co.uk
One-night business trip and this hotel did the trick. Very nice room, with a balcony and french doors ... my room was overlooking the car park, but it was still lovely to have the doors open and let the evening sun shine in.
Nice bar meal in the evening and a very good breakfast, will certainly stay again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I have stayed at this hotel many times in the past but this was the first visit for six years, Since then inevitably there have been changes and the hotel is now part of the Hand Picked Hotel chain. I always thought that this hotel was almost perfect, this time whilst it still offers a special experience I do think think it may have slipped a point or two. Rooms are excellent and well appointed. I was disappointed that Cafe Renoir has closed and is now a bar/restaurant operated by a separate franchise which meant that any costs could not be charged to the room and had to be settled there and then. The Victor Hugo restaurant could hardly be faulted the food was exquisite and the service in the main was pretty good. The big minus was the menu, it did not change during the duration of my stay. The old Victor Hugo menu changed daily and always came with a special course which was a "gift from the chef". Service could hardly be faulted but whereas a few years ago the front of house staff new your name that sadly is no longer the case
Will I stay here again - i very much hope so but I do wish I could turn the clock back,
tripadvisor.co.uk
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Stayed for 3 nights as part of a package, thought it was good value for money. Room was a good size and well appointed with a balcony overlooking the garden. Bathroom was spacious and had a good supply of toiletries.
Hotel was on a bus route into St Peter Port and virtually across the road to a large Waitrose.
Our only complaint was the price of the drinks in the bar - £7 for a glass of rose was excessive.
We ate at other comparable restaurants in Guernsey where the drinks were much better value.
tripadvisor.co.uk
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We spent five enjoyable days staying in the St. Pierre Park hotel, St. Peter Port, Guernsey. The location is uphill outside the town, a 20 minute walk, or a bus stop outside the hotel into the town centre. Although we had our own car, it is not advisable to drive into the centre of town as it is not possible to park. The restaurant is very comfortable with good food, but very slow service. The gardens are beautiful with a lovely lake, tennis courts and relaxing walks around the grounds. The spa has a spacious indoor swimming pool, jacuzzi, lounges, robes and slippers. Artistic statues surrounding the pool.
The staff are very welcoming, reception helpful, and a courtesy coach took us to the airport to fly to Alderney for the day.
Ruth Breckman
tripadvisor.co.uk
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We stayed here for week at the end of May 2015. welcomed by friendly receptionist. Nice clean/comfortable room although carpet by patio door was worn through. Excellent tea/coffee facilities in room and fresh water/toiletries every day. we used the hotel Terrace Cafe/Bar and whilst main course was ok the deserts were extremely small and a bottle of the cheapest wine set us back £20 ! We walked in to the Victor Hugo bar another evening and was abruptly told nothing available for 30 mins(although tables were empty but not laid out) the waitress could have suggested us to have drink and a table would be ready shortly... We also ate at the Pavilion Restaurant..good service/food and much better wine prices - £14.99 bottle ! but only open Fri/Sat. Breakfast was good with a varied selection, but often cooked breakfast items ran out and needed topping up. Whilst there was free WiFi signal quality was hit and miss and non existent in our friends room. Overall a good experience, pity that smoking cannot be banned or restricted to certain areas/floors? as on room verandas smoke from one area blows into another
tripadvisor.co.uk
Source: tripadvisor.co.uk
Nice hotel but a bit dated, nice and clean with nice staff. The food was nice but not spectacular. The bed was really comfortable but the pillows were to soft for my liking. The wifi can be a bit hit and miss. Needs bringing into the 21st century....
tripadvisor.co.uk
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Hotels in Guernsey have leapt forward into the modern age in the last few years, Red Carnation Group with the OGH and Duke of Richmond and the Fermain Valley under the ownership of the Derek Coates empire have shaken the foundations and made everyone else raise their game.

I booked the StPP as a 25th anniversary treat, I knew that a lot of rooms here had been revamped and the restaurants have been getting good reviews, the idea was a relaxing afternoon in the health suite, dinner in the terrace restaurant with the kids and then check out the next morning.

when I booked I was asked if it was for an occasion, I mentioned the silver wedding anniversary and the receptionist said she would make a note of it on the booking, I also asked if we could book a table in the terrace, again no problem I was told.

We arrived at the hotel and had a short wait at reception, I wondered if I imagined the receptionists surliness but this was confirmed as having collected our key my wife said "she was a bit po-faced wasn't she.."

the room was supposed to be an "executive" ok only one up from the basic but i'm afraid to say it was tired and a bit cramped, the bed was two singles bolted together masquerading as a kingsize double, could have got away with it if they hadn't been about an inch different in height ;)

I will review the restaurant separately but needless to say there was no sign of either the booking (luckily they squeezed our table of 5 in) or any mention of the fact that it was our Silver wedding anniversary, as I say maybe my expectations were too high.

One final point that might be a deterrent for modern hotel goers was that in the wing where our room was there was no wifi, or at least none showing up on my phone, it wasn't an issue for me, but it might be for others.

The plus points, well the health spa has a great pool and the gym was fine as far as hotel gyms go. Also the breakfast was really top notch and the staff bent over backwards to get us a window seat overlooking the magnificent gardens.
tripadvisor.co.uk
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We booked into the hotel, as part of a 4 day break booked through Condor Ferries. On arrival on 21 May we were advised that, due to a function that night, we would not be able to dine in the main restaurant because of a major function taking place in the hotel. Likewise for the following night. This was very disappointing and inconvenient as, already advised to the hotel, my wife is a diabetic and needs to eat at regular intervals and certainly befor that late in the evening. We therefore elected to eat in the bar which proved to be acceptable. The following night we ate in the Pavilion which, although not part of the hotel provision, proved to be excellent. As we had eaten a substantial meal in the day we again ate in the bar on the Saturday night. On the Sunday we also ate in the bar. On this occasion we found the experience to be very disappointing as there were clearly insufficient staff who, although working their hardest were unable to cope with the large number of people eating in the bar and the service was sporadic and slow to say the least. This in no way can be blamed on the staff as they were working as hard as they could to give good service. It was the same at breakfast the next day with a clear shortage of staff trying to cope with a large number of customers. Our stay was also spoiled by one of the major events taking place (the Gaelic football dinner) continuing to be very noisy well in to the night. Eventually my wife fould it necessary to "address" the revellers at 3am and they then quietened down. We found our stay comfortable in terms of the room, facilities and customer service standard of the staff (in particular the reception staff) but as they were under significant pressure, even with the best will in the world, they were unable to cope adequately with the demands placed upon them. In all it was a stay in an extremely well appointed hotel spoiled
tripadvisor.co.uk
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I have stayed at this hotel on a number of occasions (for work) and have always been a little bemused by some of the positive reviews on this site. The hotel is fine, the staff friendly, but the rooms are tired (executive) and in need of refurbishment (non executive). The restaurant and bar offer basic meals at a premium price compared to some of the excellent restaurants in town.

There is a mobile phone mast on the roof and no evidence of shielding (on the roof) for guest and staff safety. Information can be provided by the hotel where the emissions levels (RF) were measured in the hotel grounds only, however, more revealing (and possibly worrying) would have been an indication of exposure levels in rooms directly under the phone mast or indeed at the front reception desk and manager's office (for staff safety). Whatever your views on mobile phone masts (and safety or not) this is worth considering if you have young children, are pregnant or a former/current cancer sufferer.

The main town is only 30 minutes away by foot or a short taxi ride (less than £10), which is very convenient.

There is a supermarket (Waitrose?) about 2 minutes walk from the main hotel.
tripadvisor.co.uk
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Okay, the weather was great so that always helps, but this was a perfect long weekend break. From the moment we checked in the staff could not have been more helpful. Our room was great as were the gardens the golf course and the food. Would recommend to anyone. 5 stars😎
tripadvisor.co.uk
Source: tripadvisor.co.uk
This hotel is located just a mile outside of the port and sits in its own well maintained gardens. The hotel offers a vast breakfast and great selection activities from swimming, golf, crazy golf and tennis.

The rooms are slightly dated but perfectly acceptable and the staff are friendly in the main.

The hotel has one weak point which is a chronic noise issue during the day, this is caused by building work or constant gardening activities.
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